Hotel 65

Mein Aufenthalt im Hotel 65 war eine große Enttäuschung. Bei meiner Ankunft am 29.12.2024 funktionierte die Heizung im Zimmer nicht. Zwar wurde das Problem nach etwa einer Stunde behoben, jedoch war dies kein guter Start. Am nächsten Morgen gab es kein warmes Wasser, sodass ich nicht duschen konnte. Am 31.12.2024 wurden die alten Handtücher zwar entfernt, jedoch keine neuen bereitgestellt, und auch andere Zimmerutensilien wurden nicht aufgefüllt. Als ich mich an der Rezeption beschwerte, bekam ich nur die Antwort: „Das ist so passiert, beschweren Sie sich bei Expedia.“ Die fehlenden Grundausstattungen und die unprofessionelle Haltung des Personals haben meinen Aufenthalt äußerst unangenehm gemacht. Ich kann dieses Hotel nicht empfehlen.

The hotel is located in the centre of London, within walking distances from Shepherd's Bush and Hammersmith tube station and Kensington Overground. Next shopping centre, pubs and take away restaurants are in vicinity. The room was clean, equipped with everything you need, everything worked well and it looks beautiful. However, Shepherd's Bush Road is a very busy road, day and night and it's in proximity of a fire brigade station. As the permanent traffic produces a lot of noise, a soundproof window would be a reasonable investment which would increase the comfort.

Lovely clean spacious double room with a single bed as well as a double, clean modern on suite shower toilet, hdamdtoid TV, fast free WiFi, continental breakfast buffet. Moree of a guest house than your typical

Great staff, clean room and nice area

Great location with bus stop right outside. Great bakery and pubs etc very close. Our second stay and we'll be back. Lovely room with fridge. My husband struggles with stairs so we were given a room on the ground floor. Staff very attentive and accommodating in the main. Clean and lovely new breakfast room. Very busy at the weekend so avoid that if you can.

regular but good

Great location. Basic room But clean. Well’located

Great location, close to public transport and nearby cafes. Very clean hotel, room is small but has everything you need for a quick stay. I'd say the only major downside was the noise coming through the room window - the window is not fully flushed against the window frame, so there is noticeable street sound and noise coming into the unit. It might be a problem for some guests (I was able to sleep fine though). There was also no easy way to hang towels in the bathroom, which was a small inconvenience. Staff were very friendly though, provided a second pillow when I asked, without trouble.

Had a very good experience - room facilities were excellent (tea-making a fridge) and the room was comfortable and clean. Room was quite hot due to it being summer but staff were very helpful in providing sheets to use instead of the duvets and a fan. Area was great and very handy for buses and tube. Excellent value for money - thanks!

Recently stayed here for 3days. The meet & greet was good. My room on the other hand was not. Hallway and my room was dusty and musty smell, like a construction site. WHY, Because they had Renovation work in the next room. They didn’t work, while I was there but all the dust in the hallway to my room was so dusty. Also I saw a mouse in my room…..it wasn’t a good look or feel as it needed AC in my room…….so hot & musty. The location is great and easy to get round.

Great place and very comfy beds, however all the mugs and glasses given were not clean and were just put back into the tray when cleaning was done.

Very bad, furniture side table is broken, why not get rid of it, plumbing clogged in the shower n sink. To top it all there is mouse, mice or rat 🐀. Very very noisy area, siren every 5 minutes, ambulance, police or fire brigade.

Great day location and close to two tube stations. The room size was really good and check in/out was super easy.

Really enjoyed our stay! Great value for the location. Hammersmith is very well located. Staff is friendly. Currently there are some renovations going on on the exterior but they manage it well and no work goes on at odd hours. We didnt have breakfast included but purcjased it anyways a few days and it's good

Staff were very welcoming to my friends and I, room had all the essentials and was clean. Perfect for a couple nights away if you’re out and about all day. The fire alarm went off during the night and one of the staff members came round and checked on each room to make sure we were all okay also. Only thing I would say is that the TV in the room kept freezing and glitching so I just had to end up watching something on my phone (which isn’t even an issue!). Would highly recommend this hotel especially for the price point, hidden gem!

Hotel is made up of 4 adjoining houses on a fairly busy road. Rooms are modern, bed comfortable, new bathroom, clean and cosy. Fixed the TV aerial as it was broken (zero channels on the list). Nice to have a fridge in the room. Would have been nice to have a fan, especially as it was very hot and had to leave window open, which made it very noisy with the traffic.

Was the perfect getaway for a long weekend. Staff was tremendous and helpful. Will stay again if in the area.

The property was convenient to shepherd's bush tube station and plenty of nearby restaurants. I had booked a single room which was slightly cramped although the enclosed bathroom was really quite good. There was a kettle in the room but no convenient plug socket for it. Overall I was happy with my short stay there.

I never do reviews but I was very disappointed with our stay so I will leave one today. The building is under renovations and an absolute mess. Our room had old dingy and worn out towels, a blood stain in the bed, holes in the sheets and pillows that were flat like they had been worn down. The pictures online do not adequately represent what is actually seen in person. It’s not great. When we left we asked to leave our luggage in with the front receptionist since we had to check out at 11 but had a whole day of sightseeing. When we came back we found that our bags were left in the kitchen on the floor along with many other bags from a school group that had just arrived. Our bags were not in a safe place and mixed in with the school group. We asked if we could get our bags from a new man working his shift who had no idea who we were or if those bags were actually ours. Anyone could have taken our bags. He did not verify those bags were ours. This was just not good.

The shower is awkward as the shower head is on the ceiling - impossible to adjust the direction