Mercure London Bloomsbury Hotel

The soap in the bathroom was too strong scented.

The location is brilliant for walking to Covent Garden, SoHo and surrounding areas. The staff were very friendly, courteous and professional. My issue was the room. I travelled with a friend to have a fun few days in London and booked a twin room. The room was a tiny accessible room. I’m not convinced it would have suited a wheelchair user. The bathroom was beyond dated. The shower head hung off the wall, all the sealant needed replacing as it was mouldy in the shower and around the sink. The beds were ok but the room was boiling hot. The wardrobe was behind the door so we couldn’t open the wardrobe door properly because of the A hinge on the room door. (For those that have ever watched Room 101) Ironically the room was 101 which we did see the funny side as I would definitely put that room in 101! It needed a complete overhaul.

Very clean and friendly

Great location and walkable to West End attractions. The hotel is comfortable if a little tired Breakfasts are excellent. The one central lift is slow……overall good value

We loved the location as it was within easy walking of everything that we had planned to do.

Broken shower head holder, and lights by bed didn't work. A/c didn't work properly and only went down to 19°c

Very comfy and nice. And great breakfast in the morning

Top top hotel with a welcome personal touch

Staff was very accommodating

Amazing, the location is perfect and all the staff are wonderful

The hotel was in a very convenient location. All very clean and staff friendly. My room was quite small for 2 people.

Hotel room was very compact. Could do with refurbishing as wasn’t overly welcoming. Area was great and we could reach all our planned destinations by walking. Bar area was small and quiet. Breakfast was okay and value for money.

Dated and very small dark rooms. Couldn’t fully open the door as it hit the bed. Wardrobes all chipped and marked. Rights had to be on constantly as the room was that dark. Shower was broken. It is central and easy walk to both Holborn and Russell Square underground. But not worth the almost £500 for 2 nights.

staff are very helpful. facility is small.

Hotel in great location, clean, fresh, good facilities, nice helpful staff. Room a little small but adequate for our one night stay. Not much in the way of wardrobe/drawers, but adequate for a very short stay. Would return here again thank you to the staff

Good stay. Hotel was very well located for what we needed. Just 5 mins from the tube and an easy walk to covent garden, west end etc. The bed was very small though, defintely did not feel like a full size double bed. We also appeared to only have one bath towel for the 2 of us, though we found another one hidden in a drawer but this was after we'd already showered. The hotel did feel a little tired/dated for the price, but overall it served the prupose we needed for one night in the capital. Staff were very friendly.

just a really boring check in and its clear the receptionist hates her job, and just strange check out.

Wouldn't rate this as 4star. We had a superior king room, it was 2 single beds pushed together but they both dipped in the middle. Decor/paintwork tired. Staff were friendly and helpful

A quick trip for a concert. Our room was ready on our early arrival, check in was handled quickly and smoothly. Staff were all friendly and efficient. Couldn't ask for anything more.

Unfortunately, the electricity and water was not available at checking in due to hotel issues. This was fixed by the time I got back to the hotel late that night. I booked for a king size bed but given 2 singles. Again, this was resolved by the time I returned to the hotel late that night. Issue I had was calling the reception which took about 30 mins albeit they are open 24/7, I just kept getting voicemails. Reception was slow too. Clearly in answering calls, but also in dealing with customers. On the plus side, they are courteous and polite. As for the room, I returned to the hotel to find that there were skid marks in my toilet when I hadn’t used it the whole day, having been out. The water was also turned on in the sink. Unfortunately I did not find out till the next morning so I had not bothered to complain to management. The room is also small and not modern. Bearing in mind it is a 4 star hotel, I think Novotel with similar ranking is a lot better. Double tree Hilton which is just a few doors down may also be a better option. I won’t be returning. The toilet was a big no no for me.