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The Westin London City
Hotels
9,2
/10
Exceptional
259 reviews
What Guests Say About Their Stay
Kimberly
10,0
/ 10
Great service, hotel was very comfy. Pool temperature was a bit cold for London and Jacuzzi was barely 70 degrees but it was still nice to decompress after a long days walk. Great walking distance to many attractions and restaurants.
Ricky
10,0
/ 10
Amazing staff, excellent service and beautiful hotel in a perfect location. The food was top-tier too!
Andrew
10,0
/ 10
A wonderful family stay with our 9 year old. Staff couldn’t have been friendlier or more helpful - a particular shout out for Emily who checked us in and checked on us every time she saw us pass. Lovely club lounge food and setting. Room brilliant and clean. Conveniently located for heading into the city centre, as well as having lots around to do including lovely walk over the river to Tate Modern. Spa nice and quiet though pool was a bit cold this time round compared to our last stay here
In the Area
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60 Upper Thames Street, City of London, Central London, London, England
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Westin London City
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What's around The Westin London City
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60 Upper Thames Street, City of London, Central London, London, England
Discover More About The Westin London City
Location
The Westin London City is a hotel in a good neighborhood, which is located at City of London.
About The Westin London City
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Westin London City exclusively for you.
The Westin London City is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Westin London City.
All facilities in The Westin London City
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Meeting rooms
- Conference rooms
- Computer station
Things to Do
- Indoor pool
- Spa
- Sauna
- Steam room
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
General
- Fireplace in lobby
- Banquet
- Ballroom
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Westin London City
Important Note
- Fee for English breakfast: approximately GBP 30 per person
- Nearby parking fee: GBP 32 per day (984 ft away)
- Pet fee: GBP 50 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: GBP 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Westin London City | 226 |
Number of floors in The Westin London City | 8 |
Another facilities in The Westin London City | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in The Westin London City
What are available facilities at The Westin London City?
There are top facilites at The Westin London City such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin London City?
The standard check-in time at The Westin London City is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Westin London City provide breakfast?
Yes, The Westin London City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Westin London City
Traveloka (2)
Other sources (259)
9,2
Exceptional
From 259 reviews
Cleanliness
9,6
Room Comfort
9,4
Service and Facilites
9,2
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Traveler Reviews The Westin London City
Number of reviews per page
20
40
Top reviews
Verified traveler
Business
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great location, close to the financial district and very walkable. Rooms were great, check in was amazing and friendly. My only negative was the bar. The service at the bar was poor, and there were multiple nights when they shut the bar early even when there were loads of people there.
Diego
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Amazing Service... Muhammad and the team, excellent
Kimberly
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great service, hotel was very comfy. Pool temperature was a bit cold for London and Jacuzzi was barely 70 degrees but it was still nice to decompress after a long days walk. Great walking distance to many attractions and restaurants.
Ricky
Friends and Family
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Amazing staff, excellent service and beautiful hotel in a perfect location. The food was top-tier too!
Verified traveler
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Elegant and comfortable. Great breakfast.
Manish
2,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The worst Westin I have stayed. The TV did not have Netflix and the hotel staff could not connect. The front staff at the reception was helpful. The lounge did not have any decent food.
Asrar
Leisure with Children
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very clean. Big size rooms for London.
Perry
Leisure Family
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great property and very attentive staff.
IBI
Friends and Family
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Amazing. Staff so friendly and welcoming. Superb with the kids.
Ellen
Leisure Family
8,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The Westin London City is conveniently located for easy walking access to Borough Hall, Tower Bridge, Tate Modern and other points of interest around the Southwark area. The rooms are clean and the beds are very comfortable. The staff are friendly and helpful.
Andrew
Leisure Family
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
A wonderful family stay with our 9 year old. Staff couldn’t have been friendlier or more helpful - a particular shout out for Emily who checked us in and checked on us every time she saw us pass. Lovely club lounge food and setting. Room brilliant and clean. Conveniently located for heading into the city centre, as well as having lots around to do including lovely walk over the river to Tate Modern. Spa nice and quiet though pool was a bit cold this time round compared to our last stay here
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stephen
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
When you stay at a 5-star it should be a special experience and it was, great room, great hotel, great service and terrific breakfast too. Totally recommended.
James
Leisure
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great hotel, best beds and shower. Pool and gym were really great. Excellent place to stay.
Abhishek
Leisure Family
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We were welcomed by Stalin and he checked us out. Every single member of staff was wonderful and Stalin made us feel special, also the guest relations lady was so nice too. It felt like they actually cared for us and wanted to make a difference to our stay at Westin London.
Vanisha
Leisure with Partner
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Beautiful hotel, lovely staff and they made my husband’s birthday so special. We had a wonderful stay, the location is perfect, close to so many attractions and the views are excellent. We had a wonderful time! Highly recommended.
Tiffany
Leisure Family
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I love this hotel and would return for sure. I came with my family and my only draw back was the limited swim times for the children.
One of the deciding factors to choosing this hotel was for the pool for the kids, I later learned that they were only allowed for 5 hours a day with strict times in the morning and mid day.
Great for Spa patrons, not so great for families hoping to allow the kids in. They need an evening option at least. Morning, midday and then evening. We came from North America so Jet lag took away the morning option. We wanted to sight see so that took away the afternoon.
This may be a selling point for adults who love to have a pool, which is great, but for families, keep this in mind.
I will say however, there wasn’t a single other negative thing. It was spotless, service was incredible, food was terrific and cocktails BEAUTIFUL.
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Arnel
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Hotel is very clean. Breakfast selection was very good. Our server Jen was very accommodating. I would recommend this place in you happen to be in London.
Farid
Business
8,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
On the whole, I enjoyed my stay. The staff were very helpful and courteous. The SPA and pool facility is, by far, the best that I have seen in any London hotel lately.
My only issue was with the confusion that prevailed when I changed rooms, and when I booked a separate room for my brother. I had to constantly explain the changes.
Other than that, everything else was very good.
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Richard
Business
8,0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Very comfortable but the breakfast was a disappointment.
Staff at check in had a problem that I did not have photo ID even though I explained I am English and do not need to carry.
The amenities are great and staff very good.
Adebola
Leisure with Children
10,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Excellent. Mohammed at the front desk was great.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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