Santa's Igloos Arctic Circle

breakfast lovely. staff lovely

It’s an amazing experience except no luck for Aurora that night. And unlucky that our room TV is not working too.

If you're a 5-star type of traveler, this place will disappoint. We stayed in the Igloo but due to light pollution, it's extremely hard to see within the room. The breakfast is what really tanks this place for me. There is no ala carte ordering and no staff members there to greet you guide you on where to sit bring any hot drinks or take a hot drink order when I went up to the only worker who's there during our first day not knowing exactly how they operate, I asked her how do we submit our drink orders is there a waiter that comes to our table and she looked agitated and said no everybody just serves themselves and you cannot order ala car and there's no way the kitchen can order things for you even if you have dietary restrictions. She was very rude and acted as if I was inconveniencing her. We couldn't wait to leave.

It was cloudy so we didn’t see anything that night but the place was great. Food was fabulous and staff were really accommodating. The igloos are cool to stay in and whilst not big you expect that as it’s the novelty you’re paying for really. Close to santa claus village also.

The food at Arctic eye is wonderful and the staff that works there is very helpful and kind. Dinner is delicious! Breakfast buffet is wonderful

Clean room and good breakfast.

Hugo & Gelli are wonderful customer service staff. Food is great. Igloo cottage is cute, though no microwave oven. There's no shuttle from reception to the Santa's village, which is quite far. Not sure if they have sauna, but it was not offered. Heated glass roof was awesome, too bad sky has 100% cloud cover. Stayed 2 nights only.

Service was great, staff friendly and helpful.

It was an amazing experience, the staff was super helpful and attentive, the location is perfect with the village really close to Santa’s Village and a lot of activities around, and the accommodation is amazing. We got to see the norther lights from our room and the view was incredible. Definitely we’ll be coming back in our next trip to Rovaniemi.

The igloos are clean and relatively new. The staff are friendly and helpful and it’s only a short stroll to Santa’s village. We had a few issues with a leaking hose in the bathroom and a faulty tv. The issue I had was the price doesn’t reflect the experience. It’s a seven star price for a three star accommodation. A price point of $300-$400 a night would be more realistic.

Place was truly awesome and amazing. Would definitely come back here.

The staff... Omg terrific! The view of the lights when they are on is amazing! Breakfast is ok Diner only had 4 things to choose from wish they had more options. Complementary breakfast abd lunch saves you a ton.

Lovely staff ,dinner included on the price which we didn’t expect.Lovely room Very minor issues which we have raised and was sorted straight away .

Amazing room the igloos are perfect. we got to see the Aurora from our room. The staff is incredibly helpful and nice

Amazing stay! We rented an igloo with a hot tub and it was perfect. The staff was very kind and accommodating. The breakfast and dinner, which were included (main course) were both really tasty. I celebrated my birthday while I was there and they kindly left a bottle of bubbles and glasses in our room as a nice celebratory surprise!

Wonderful experience

Lovely place. Must spend at least one night. They need to add some items to their Food Menu. Too few options. Rest all good. Staff was superb. Place was superb. Close to Santa's village.

The igloo was such a unique experience! Unfortunately it was cloudy and raining most of our trip but it was such a cozy stay and walkable to Santa’s village and so many fun activities! We went to the breakfast every morning and the dinner/ drinks in the lobby bar were wonderful! It was definitely a slower season, but the staff was so friendly and pleasant to interact with. Would love to come back for a winter trip one day!

The staff was so welcoming and kind, I felt like I was right at home upon my arrival. I traveled with my son for his birthday trip and they even prepared a small surprise gift for him. Everything was so pleasant and perfect. The room was clean and nice. We even got to see the aurora after setting the aurora alarm on. Thank you for the amazing stay. We will def come back again in the future.

Helpful receptionist and buffet breakfast is good too