Alex Hotel & Spa

The hotel staff were excellent and very polite. The hotel itself was excellent and right next to the train/bus station.

Central location Very pleasant staff.

Very good stay here, reception staff were so accommodating and were able to direct me to the best spots.

Good

Amazing place. Super nice beds. Great internet.. but unfortunetly no a/c

I would definitely stay here again!!! the staff were super helpful and friendly!

great convenient

I chose this hotel primarily because it had a "Wonderful" rating and it is very close to where my colleague and I had business meetings. We did not want to have to walk a far distance with all of computers and speaker. First, I not consider this hotel wonderful, at all even though the front desk staff was extremely accommodating. I asked to change my room because the noise of the traffic in front of the hotel loud most of the evening and into the night. The staff happily arranged that so my third night was quiet. Granted, I have very acute hearing so I wear earplugs because I know that. IMO, the breakfast and breakfast room were not great at all. The room is dark and food was mediocre with few choices. The eggs, "bacon," sausage (?) was essentially in another room, and the bread, confiture, cheese, fruit and beverage machine in another. The fruit salad was soggy as if it had sat overnight, the orange juice spoiled. The fromage blanc was delicious which I think they make on site. If I were ever to return to Marseille I would not go to this hotel again, sadly. Not up to par to the last hotel where I stayed closer to the port.

Very comfortable place. Folks were nice. Directly across from the rail station.

Short stay at the Alex after arriving by train and before heading in to the countryside. Excellent location, room clean and comfortable, very helpful staff.

Great staff upon check in. Area a bit dodgy at night. Very convenient as it's literally right next to station.

Very charming hotel, great sleep. Location is perfect.

Overall a great stay. Staff were really outstanding and my junior suite was very comfortable. The location is a good walk to the most popular tourist areas of Marseille but can't be beat for convenience when it comes to the train station.

Hotel was conveniently located by the train station in Marseille, which meant using the shuttle service from Marseille airport to the train station made it the hotel very accessible door-to-door. It is a short walk to both the port and Le Panier, two great areas of Marseille. The hotel staff were extremely accommodating and were always on hand to assist. I would definitely stay at the Alex again if I return to Marseille in the future.

Across street train station. Hotel is safe and clean. Area outside still felt safe in daytime didn’t venture too far at night. Many multiculturalism area for dining options

very comfortable hotel, decent fitness room, just opposite station

Great location and very nice breakfast. A room was a little small but overall we liked the hotel.

Staff were wonderful and the room was beautiful.

Quirky hotel, close to the station. Very helpful staff, small but clean and comfortable room.

Comfortable room, quiet, clean, nice linen. Dodgy area! Did not feel v safe.