Vacancéole - Les Balcons d'Aix

• Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5.50 for children
• Pet fee: EUR 10 per pet, per night
• Service animals are exempt from fees
• Early check-in fee: EUR 75 (subject to availability)
• Housekeeping fee: EUR 40 per stay, varies per unit size
• Crib (infant bed) fee: EUR 12.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

• Deposit: EUR 300 per accommodation, per stay
• A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open during the following times:

• Monday - Sunday: 8:00 AM - 11:00 AM

• Monday - Sunday: 4:00 PM - 7:00 PM

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 40 at check-out. Towels and bed linens and end-of-stay cleaning are not included for stays of 7 or more nights. Guests may bring their own towels and bed linens or pay a fee for use during their stay. This property’s cleaning fee may apply if guests choose not to clean the accommodation prior to check-out. Towels, bed linens, and end-of-stay cleaning are included in the room rate for stays of 1-6 nights. The housekeeping fee will apply for additional cleaning service or towels/linens exchange on request. Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR test for COVID-19 (issued within 48 hours before arrival) to access facilities including dining venues, spa, and outdoor pool.

Hotel only accepts guests with minimum age of 18