JEN Hong Kong by Shangri-La

Hotels
8,9
/10

Very Good

37 reviews

What Guests Say About Their Stay

veronica t.
9,7
/ 10
strategic location, only a few steps to HKU MTR station, cake shop in front of hotel, many restaurants and mini market around the hotel.. the service is great, stay here for a week and for sure will come back to stay here if we're going to HongKong again.
In the Area
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508 Queens Road West, Western District, Central And Western District, Hong Kong, Hong Kong Island

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at JEN Hong Kong by Shangri-La is a good choice when you are visiting Shek Tong Tsui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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508 Queens Road West, Western District, Central And Western District, Hong Kong, Hong Kong Island
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About JEN Hong Kong by Shangri-La

Located in the vibrant Central and Western District, JEN Hong Kong by Shangri-La is a modern hotel that perfectly blends comfort, convenience, and contemporary design. This hotel is not just a place to stay; it’s an experience that captures the essence of Hong Kong’s dynamic culture. With its strategic location, guests can easily access the city’s major attractions, business districts, and transportation hubs, making it an ideal choice for both leisure and business travelers.

JEN Hong Kong offers a variety of accommodations, from stylish rooms to spacious suites, all designed with the modern traveler in mind. Each room is equipped with essential amenities, including high-speed Wi-Fi, flat-screen TVs, and comfortable bedding, ensuring a restful stay. The hotel’s design reflects a contemporary aesthetic, with bright colors and sleek furnishings that create a welcoming atmosphere.

One of the standout features of JEN Hong Kong is its commitment to sustainability. The hotel implements eco-friendly practices, such as energy-efficient lighting and water conservation measures, making it a responsible choice for environmentally conscious travelers. Additionally, the hotel’s staff is known for their warm hospitality, always ready to assist guests with any needs or inquiries.

Dining at JEN Hong Kong is a delightful experience. The hotel boasts a range of dining options, including a rooftop restaurant that offers stunning views of the city skyline. Guests can indulge in a variety of cuisines, from local Hong Kong delicacies to international favorites, all prepared with fresh, high-quality ingredients.

For those looking to unwind, the hotel features a well-equipped fitness center and a rooftop pool, providing a perfect escape from the bustling city below. Whether you’re looking to relax after a day of exploring or maintain your fitness routine, JEN Hong Kong has you covered.

Why You Should Stay at JEN Hong Kong by Shangri-La

Staying at JEN Hong Kong by Shangri-La means immersing yourself in the heart of the city while enjoying top-notch amenities and services. The hotel’s prime location allows easy access to popular attractions such as Victoria Peak, Hong Kong Disneyland, and the bustling streets of Central. Moreover, the hotel’s modern facilities cater to both business and leisure travelers, making it a versatile choice for anyone visiting Hong Kong.

Best Time to Stay at JEN Hong Kong by Shangri-La

The best time to visit Hong Kong is during the fall (September to November) when the weather is mild and pleasant. This season offers clear skies and comfortable temperatures, perfect for exploring the city’s outdoor attractions. However, if you’re looking to experience the vibrant atmosphere of the city, consider visiting during the Chinese New Year (January or February), when the streets come alive with festivities and celebrations.

Transportation and Accessibility

Access to the Airport

Getting to and from JEN Hong Kong by Shangri-La is a breeze, thanks to its convenient location. The hotel is approximately 35 minutes away from Hong Kong International Airport (HKG) by car. Guests can opt for a taxi, which is readily available, or use the Airport Express train service, which provides a quick and efficient transfer to the city. The nearest Airport Express station is just a short walk from the hotel, making it easy for travelers to navigate their way to and from the airport.

Public Transportation

JEN Hong Kong is well-connected to the city’s extensive public transportation network. The nearest MTR station, Hong Kong Station, is within walking distance, providing easy access to various parts of the city. Buses and trams also operate frequently in the area, making it convenient for guests to explore local attractions. For those who prefer a more scenic route, the iconic Star Ferry is just a short distance away, offering stunning views of Victoria Harbour.

Unique Facilities at JEN Hong Kong by Shangri-La

Rooftop Pool

One of the highlights of JEN Hong Kong is its stunning rooftop pool. Offering breathtaking views of the city skyline, this pool is the perfect spot to relax and unwind after a day of exploring. Guests can enjoy a refreshing swim or simply lounge by the poolside, soaking up the sun.

Fitness Center

The hotel features a state-of-the-art fitness center equipped with modern exercise machines and free weights. Whether you’re a fitness enthusiast or just looking to maintain your routine while traveling, the fitness center provides everything you need for a great workout.

Dining Options

Dining at JEN Hong Kong is a culinary adventure. The hotel offers a variety of dining options, including a rooftop restaurant that serves delicious meals with a view. Guests can enjoy a range of cuisines, from local favorites to international dishes, all prepared with fresh ingredients.

Nearby Attractions at JEN Hong Kong by Shangri-La

Victoria Peak

Victoria Peak is one of Hong Kong’s most iconic attractions, offering stunning panoramic views of the city. Located just 3.5 km from JEN Hong Kong, visitors can take the Peak Tram to reach the summit. The journey itself is an experience, as the tram ascends steeply, providing breathtaking views along the way. Once at the top, guests can enjoy walking trails, shopping, and dining options, making it a perfect day trip.

Hong Kong Disneyland

Located approximately 30 km from JEN Hong Kong, Hong Kong Disneyland is a magical destination for families and Disney fans. The park features classic attractions, themed areas, and entertainment options that cater to visitors of all ages. With convenient transportation options available, including the MTR, reaching the park is easy and hassle-free.

Central Market

Just 1.5 km from the hotel, Central Market is a vibrant hub of local culture and commerce. This historic market has been revitalized and now features a variety of stalls selling fresh produce, local delicacies, and handmade crafts. It’s a great place to experience the local lifestyle and pick up unique souvenirs.

Star Ferry

The Star Ferry is a must-try experience when visiting Hong Kong. Located about 2 km from JEN Hong Kong, this iconic ferry service offers a scenic ride across Victoria Harbour. The views of the skyline from the ferry are breathtaking, especially during sunset. It’s an affordable and enjoyable way to see the city from a different perspective.

Tsim Sha Tsui Promenade

Approximately 2.5 km from the hotel, the Tsim Sha Tsui Promenade is a beautiful waterfront area that offers stunning views of Hong Kong Island. Visitors can stroll along the promenade, enjoy the Symphony of Lights show in the evening, and explore nearby attractions such as the Hong Kong Cultural Centre and the Space Museum.

Lan Kwai Fong

Lan Kwai Fong, located about 1 km from JEN Hong Kong, is the city’s famous nightlife district. This vibrant area is filled with bars, restaurants, and clubs, making it a popular spot for both locals and tourists. Whether you’re looking for a casual drink or a lively night out, Lan Kwai Fong has something for everyone.

Man Mo Temple

Just 2 km from the hotel, Man Mo Temple is one of Hong Kong’s oldest temples, dedicated to the gods of literature and war. The temple is a peaceful oasis amidst the bustling city, featuring beautiful incense coils and intricate architecture. It’s a great place to learn about local culture and history.

Hong Kong Museum of History

Located approximately 3 km from JEN Hong Kong, the Hong Kong Museum of History offers a fascinating insight into the city’s past. The museum features a range of exhibits, including artifacts, photographs, and interactive displays that tell the story of Hong Kong’s development over the years. It’s an educational and engaging experience for visitors of all ages.

Ocean Park

Ocean Park is a marine-themed amusement park located about 10 km from the hotel. The park features thrilling rides, animal exhibits, and live shows, making it a fun-filled day for families. With convenient transportation options available, it’s easy to spend a day at this popular attraction.

Ngong Ping 360

Ngong Ping 360 is a scenic cable car experience located approximately 30 km from JEN Hong Kong. The cable car ride offers stunning views of Lantau Island and the surrounding landscape. At the top, visitors can explore Ngong Ping Village, visit the Tian Tan Buddha, and enjoy local dining options. It’s a unique experience that showcases the natural beauty of Hong Kong.

Tips and Tricks for Staying at JEN Hong Kong by Shangri-La

Tips During Your Stay

To make the most of your stay at JEN Hong Kong, consider booking your accommodations in advance, especially during peak travel seasons. This ensures you secure the best rates and room options. Additionally, take advantage of the hotel’s concierge services to get insider tips on local attractions and dining options.

Tips for Enjoying Hotel Facilities

Don’t forget to explore the hotel’s unique facilities, such as the rooftop pool and fitness center. Make sure to check the pool hours and consider visiting during off-peak times for a more relaxing experience. If you’re a fitness enthusiast, join a morning workout session or ask the staff for recommendations on nearby jogging routes.

Why Book JEN Hong Kong by Shangri-La on Traveloka

Extensive Accommodation Options

When you book JEN Hong Kong by Shangri-La on Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for budget-friendly rooms or luxurious suites, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to save even more with their PayLater feature, making it easier to manage your travel budget. You can book your stay without the stress of upfront payments, giving you peace of mind as you plan your trip.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level, unlocking exclusive discounts and rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at JEN Hong Kong by Shangri-La. These reviews provide valuable insights into the hotel’s services, amenities, and overall guest experience, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose JEN Hong Kong by Shangri-La for your next trip. Booking hotel through Traveloka ensures you enjoy a seamless and enjoyable travel experience, making your stay in Hong Kong truly unforgettable!

All facilities in JEN Hong Kong by Shangri-La

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Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Others

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Transportation

  • Limo or town car service

Things to Do

  • Outdoor pool

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in JEN Hong Kong by Shangri-La

Important Note

Hotel Accommodation Tax (HAT) regulation in Hong Kong

Starting from January 1st 2025, guests who are staying in hotels in Hong Kong are required to pay the HAT at the rate of 3% of the booked room’s price.You will be asked to pay HAT upon check-in. Please note that accepted payment methods may vary in each hotel. You can contact your hotel for more details.

  • Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival at the property. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

The following facilities or services will be unavailable from January 14 2025 to February 8 2025 (dates subject to change):
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at JEN Hong Kong by Shangri-La
283
Number of floors in JEN Hong Kong by Shangri-La
28
Another facilities in JEN Hong Kong by Shangri-La
Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service

Frequently asked question in JEN Hong Kong by Shangri-La

What are available facilities at JEN Hong Kong by Shangri-La?
There are top facilites at JEN Hong Kong by Shangri-La such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JEN Hong Kong by Shangri-La?
The standard check-in time at JEN Hong Kong by Shangri-La is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JEN Hong Kong by Shangri-La provide breakfast?
Yes, JEN Hong Kong by Shangri-La provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in JEN Hong Kong by Shangri-La

8,9
Very Good

From 37 reviews

Provided by travelers on
Cleanliness

9,1

Room Comfort

9,2

Meal

8,2

Location

8,9

Service and Facilites

9,1

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Traveler Reviews JEN Hong Kong by Shangri-La

Number of reviews per page
20
40
Customer reviews
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Anindhitya
icon-origin-TRAVELOKA

9,7

/10

Reviewed 63 week(s) ago

I heard that hotels in Hong Kong are absolutely pricey and very small. However, I think this hotel is 1000000 % worth every penny I spent! The room is spacious, clean, with complete amenities. The staffs are nice, helpful, and super friendly. The location is superb! Near 711, MTR station, airport bus station, and nice restaurants as well. Super super super recommended!
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Fuina K.
icon-origin-TRAVELOKA

8,5

/10

Reviewed 68 week(s) ago

Great experience staying at this hotel.

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Steven P.
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8,7

/10

Reviewed 73 week(s) ago

Strategic location, close to the MRT, only 2 minutes walk, room cleanliness is lacking, servants are mediocre.
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Lana C.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA

9,7

/10

Reviewed 276 week(s) ago

Very nice and pleasant stay, hotel location is perfect, bed is super comfy, staff totally helpful, really appreciate the information regarding Hongkong situation given daily. The only thing we don't really like is the view from our window - a building construction -; otherwise everything is perfect. We also enjoy the shuttle service to HK station, save us lots of energy. Thank you so much Hotel Jen, hope we can stay there again soon.
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1 people find it helpful

veronica t.
icon-Family
Family
icon-origin-TRAVELOKA

9,7

/10

Reviewed 278 week(s) ago

strategic location, only a few steps to HKU MTR station, cake shop in front of hotel, many restaurants and mini market around the hotel.. the service is great, stay here for a week and for sure will come back to stay here if we're going to HongKong again.

1 people find it helpful

Vincent P.
icon-Family
Family
icon-origin-TRAVELOKA

9,7

/10

Reviewed 296 week(s) ago

We have very good stay at Jen hotel, The front desk lady is very very helpful providing info from MTR to demo situation. Good food nearby hotel and 7-11 just around the corner. I like the swimming pool.. warm water and clean. Last but not least the concierge uncle is friendly and always ready to help. I will surely recommend Jen and will come back to stay at this hotel if I visit HK.
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Young g. K.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 300 week(s) ago

It’s nearby HKU(Hong Kong University) Station, so easy to get MTR. And also it offers free shuttle bus to Hongkong Station or Disney Land. It was very useful. Breakfast is not worth than I expected.

3 people find it helpful

Rizal Z. A.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 303 week(s) ago

Nice hotel, clean, easy to get that Near by HKU MTR, in front of MCD

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William r.
icon-Business
Business
icon-origin-TRAVELOKA

9,7

/10

Reviewed 320 week(s) ago

Clean and comfortable. Location is near mrt so it is very convenient. Overall good experience, staff was also friendly throughout!

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Raflie A. R.
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Backpacking
icon-origin-TRAVELOKA

7,2

/10

Reviewed 365 week(s) ago

everything in here is excellent! very strategic place near the HKU MTR exit B2 and just across the street the hotel is at your right front of you ☺ i hope Jen will expand the location in Jakarta 😄

2 people find it helpful

Dani a. k.
icon-origin-TRAVELOKA

8,7

/10

Reviewed 375 week(s) ago

Overall it was great experience staying at Jen Hotel, however there is no heater in the room, and the room is too cold

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Tan R. E.
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Family
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9,4

/10

Reviewed 398 week(s) ago

The price is expensive so please review

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