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Palace on steps

Name: Palace on steps
Address: Rana Mahal Ghat, Banagali Tola, Near Godowlia, Vārānasi, Uttar Pradesh, India, 221001, Rana Mahal Ghat, Banagali Tola, Uttar Pradesh, 221001, India

Hotels

6,8

/10

Pleasant

66 reviews

What Guests Say About Their Stay

DAVID

10,0

/ 10

My experiences in Varanasi have always been remarkable, but my latest stay at the Palace on the Steps truly stands out as an unforgettable stay. This gem of a Haveli nestled near the main Ghat along the sacred Ganges, offers more than just a place to stay; it is a gateway to spiritual awakening. Waking up to the serene sunrise over the holy waters from my room's balcony was a daily blessing, infusing each morning with tranquility and awe. The heart of the Palace on the Steps lies in its impeccable management and staff. Their efficiency, attentiveness, and warmth created an environment of comfort and ease. Ajay, the ever-ready and eager manager, exemplified hospitality, swiftly addressing any concerns with a personal touch. The culinary delights at the Palace on the Steps restaurant were another highlight of my stay. Dining at the rooftop restaurant became a cherished ritual, with each meal a delightful exploration of flavors. Additionally, the prompt and thorough laundry service added a layer of convenience to my experience. Housekeeping kept my room very clean and tidy throughout my stay. Plenty of water, toiletries, and making sure everything was in its place further made me feel welcome.

Renate

10,0

/ 10

Prime location in the center of the Ghat Road right on Ganga. Ekant Kashi room is small but lovely with balcony overlooking the river. Rising sun shines right into the bed. Clean and wonderful service. Access to hotel by walking only, like many others in this area.

Verified traveler

10,0

/ 10

The service was outstanding. All of the staff couldn't have been more helpful. Definitely a unique hotel and and perfect right next to the water.

In the Area

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Rana Mahal Ghat, Banagali Tola, Near Godowlia, Vārānasi, Uttar Pradesh, India, 221001

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Staying at Palace on steps is a good choice when you are visiting Vārānasi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Rana Mahal Ghat, Banagali Tola, Near Godowlia, Vārānasi, Uttar Pradesh, India, 221001

Discover More About Palace on steps

Location

Staying at Palace on steps is a good choice when you are visiting Vārānasi.

About Palace on steps

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Palace on steps exclusively for you.

With all facilities offered, Palace on steps is the right place to stay.

All facilities in Palace on steps

Others

Hotel Services

Laundry service
Express check-in
Newspaper in lobby
Tours
Luggage storage
Porter
24-hour Receptionist

General

Reception hall
Rooftop terrace
Parking (surcharge)
Terrace

Public Facilities

Others
Restaurant
Coffee shop
Coffee/tea in lobby

Business Facilities

Business center
Conference center
Computer station

Things to Do

Shops
Discounted Fitness Center

Transportation

Airport transfer

Food and Drinks

Breakfast

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

In-room Facilities

Accommodation Policy & General Information in Palace on steps

Important Note

Airport shuttle fee: INR 1000 per vehicle (one-way, maximum occupancy 4)
Self parking fee: INR 393 per night
Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Christmas Day (25 December) Gala Dinner per adult: INR 1000
Christmas Day (25 December) Gala Dinner per child: INR 500 (from 5 to 18 years old)
Gala Dinner on 31 May per adult: INR 1000
Gala Dinner on 31 May per child: INR 500 (from 5 to 18 years old)

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Hotel only accepts guests with minimum age of 15

Check-in/Check-out Time

Check-in:

From 13:00

Check-out:

Before 11:30

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 13:00 - Before 11:30
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Palace on steps	28
Number of floors in Palace on steps	2
Another facilities in Palace on steps	Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Palace on steps

What are available facilities at Palace on steps?

There are top facilites at Palace on steps such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Palace on steps?

The standard check-in time at Palace on steps is starting from From 13:00 while the latest check-out time is at Before 11:30

Does Palace on steps provide breakfast?

Yes, Palace on steps provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Palace on steps

Overall Ratings & Reviews Palace on steps

Other sources (66)

6,8

Pleasant

From 66 reviews

Cleanliness

6,4

Room Comfort

6,2

Location

8,2

Service and Facilites

7,2

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Traveler Reviews Palace on steps

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Top reviews

devesh

Business and Leisure

10,0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Good place to stay

DAVID

Leisure with Friends

10,0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

Panneerselvam

2,0

/10

Reviewed 96 week(s) ago

Hotels.com verified review

Please check the rooms before checking in.. and paying the rooms..i have been given a room in the terrace and it is really not worth for the charges paid..

Sheila

Friends and Family

8,0

/10

Reviewed 115 week(s) ago

Hotels.com verified review

Great location right on The Steps within walking distance to the Aarti Ganga although the owner will arrange a boat ride. Actually he will arrange anything you’d like.

Renate

Leisure with Friends

10,0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

Verified traveler

Leisure with Friends

10,0

/10

Reviewed 274 week(s) ago

Expedia Group verified review

The service was outstanding. All of the staff couldn't have been more helpful. Definitely a unique hotel and and perfect right next to the water.

Russell

Friends and Family

8,0

/10

Reviewed 281 week(s) ago

Hotels.com verified review

Location, location, location. Located on Ganges at Ghats. Hotel arranged transportation to and from airport. Hotel is a little worn but comfortable. Would stay here again.

Sumantra

Leisure with Partner

8,0

/10

Reviewed 293 week(s) ago

Expedia Group verified review

Besdide the river. About 500 m walking distance from the main road. No other vehicles can go in these lane. Though hotel staff can cooperate in bringing the luggage.

Judith

8,0

/10

Reviewed 319 week(s) ago

Hotels.com verified review

With Palace on Steps, it’s all about the location. Yoy will be right in the Ganges. You must accept that you are in a holy city with a lot of poverty but also a lot of soul. The people are so warm, wonderful and helpful but staying there presents many challenges. It is not for everyone. Walking back and forth to the “ main” road is treacherous and the steps down to the river are flat out dangerous. Having said that, I am in my 60s and this was one of the most memorable weeks of my life. The little restaurant has simple but good food, AND they serve beer:) I am now in a very fancy 5 Star Hotel in Delhi but I miss Palace on Steps. The little streets are not clean but I miss the cows, monkeys, parrots and the fabulous little shops in the ghats. Palace is not for everyone but if you have a sense of adventure, stay there. Ricky and others were amazingly hospitable. The Ganges will flow into your heart!!!!!

Marta

Business and Leisure with Friends

8,0

/10

Reviewed 322 week(s) ago

Expedia Group verified review

The location is great. Not only it takes about 2 minutes to get to the river, the property has a great terrace to relax, have dinner or drinks and watch the river and activity on the ghats. Some of the rooms have river view as well. The location could not be better. The staff is very helpful, ready to assist with information and schedule activities. We booked a sunrise boat ride and a full day walking tour and both were amazing. Now for the not so great. If you're expecting a Western style level of amenities, you will not find it here, so it depends on your expectations. The rooms have showers but Indian style, which means no cabin or curtain. There is always hot water and there is an overhead shower (which is not always the case in India). If you can deal with that, I highly recommend this hotel.

Verified traveler

Leisure

8,0

/10

Reviewed 324 week(s) ago

Expedia Group verified review

First, the reception is very friendly. The hotel, which dates from 1665 and is in a palace facing the Ganges. The best room is probably nr 305. Breakfast is fine (corn flakes, toasts, fruits, boiled eggs and the usual Indian warm dishes). The view on the river is excellent. To access the hotel (which also bears the name Elena), you can climg the stairs from south of Munshi Ghat either direction Shiva Hotel then you turn right or direction Elena Hotel then you turn left. From the city, it's longer and more complex. Take a compass and head East from a point named Lahiri Mahasaya Samadhi. It's a small lane where only pedestrians, bikes - and sacred cows - can enter. It's about 150-200m. Follow Shiva, Elena or Palace on Steps signs. Near the hotel, you'll cross an alley with a few "Western" restaurants and tourist stores. Thrre's even a cake shop in the same street, which runs N-S parallel to the river. There are monkeys that play on the hotel terraces and in a big tree (the tree is a useful landmark from the ghat). In short, a good hotel with a great view and fine service.

Verified traveler

Leisure with Partner

10,0

/10

Reviewed 331 week(s) ago

Expedia Group verified review

Super staff! They helped us by showing around the pathways and shops to taking us to a very good physician nearby. Very friendly and accommodating to our needs. Place is well located on the ghats, simple, clean. Great river views. Breakfast also good.

Subir

6,0

/10

Reviewed 394 week(s) ago

Expedia Group verified review

Strongest point is it's location. Not good for elderly because it's 1 km walk from main road and a steep climb of 50 steps from ghat. Food is good. Staff very helpful. AC and electricity is terribly bad. Frequent disruption of AC expected. View from rooms is great.

marian

10,0

/10

Reviewed 415 week(s) ago

Hotels.com verified review

Fabulous old building overlooking the Ganges. We were given the two best rooms as hotel was quiet. Amazing views & location. Rooms & bathroom quite tired, but if improved the hotel would be much more expensive. Staff very helpful. Food fantastic & served in a prime spot overlooking the Ganges. Network of narrow lanes to get to the hotel from the main road. Help given to carry our bags to the hotel avoiding motorbikes & the odd cow on the way.

8,0

/10

Reviewed 422 week(s) ago

Expedia Group verified review

Perfect location to take a look and get to the Ghat and River. People are very kind and helpful. Hot shower and A/C are available. River viewing room has many flying bugs and a monkey got into my room through open door to Balcony and take my foods. hahaha. Have fun with bugs gecko rizard and monkey!!! One big problem was my big baggage could not be trolled myself coz too long, narrow and dirty corridor from the circle.

KARUNAKARAN

8,0

/10

Reviewed 426 week(s) ago

Hotels.com verified review

Palace on Steps is right on the Ganges at the heart of action in Varanasi. Hotels in this region can't be accessed by vehicle and therefore it is vital to pre-book an airport pick up via the hotel. The reception staff are fantastic and try their hardest to make our stay as comfortable as possible and to help arrange tours locally. The Maharajah suite is awesome with fantastic views over the Ganges. The roof top restaurant is fairly priced with a decent menu selection

Verified traveler

8,0

/10

Reviewed 496 week(s) ago

Expedia Group verified review

The people there were very helpfull, the location was good, quiet and close to the Gange.

Verified traveler

4,0

/10

Reviewed 547 week(s) ago

Hotels.com verified review

Let's be clear, this place is definitely not a palace. It is a set of concrete rooms. We booked and received what was, absolutely, a basic room. Very basic in fact. Shabby with small beds and a small attached shower / wc room. The floor was spotless to be fair and had been disinfected just before we got there. But the paintwork in the room needed cleaning. The bathroom mould needed a ton of bleach. The room was bland and had no proper window as it was an internal room. I imagine some of the rooms are better and have great views as the establishment is literally on the bank of the Ganges. This is it's strongest point. It is in a great location. Easy to get anywhere in town or on the river on foot in a couple of minutes. Dreamlike architecture nearby. A little haunting actually. The guys that work there are friendly. We found one of them, Deepak I think, particularly nice. There is a rooftop canteen surrounded by a cage to keep the monkeys out. One disturbing thing is that access to the area from the river end of town is up a very steep set of stairs which is covered and also unlit. In the daytime it is simply dark and people sleep on the steps. At night it is black and full of dogs

jayant

2,0

/10

Reviewed 549 week(s) ago

Expedia Group verified review

Bad complementary food. Standard rooms are worst. Only plus point is location nothing else. Bad experience.

Steve

6,0

/10

Reviewed 566 week(s) ago

Expedia Group verified review

If you have a room overlooking the river then this a place well worth staying

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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