Radisson Blu Kochi

Location is great. 2 minutes away from metro station. Could go shopping every day. Breakfast was great including continental and South Indian. Service was excellent. Staff are very helpful namely Ajay, Delvin. Really felt like home.

Best thing liked about the hotel was ala carte food preparation was very good and tasty, with good portions. Good staff members but Hotel is low on staff so there are many issues related to that and building is old with frequent elevator issues.

Our stay at Radisson Blu, Kochi, was truly memorable. The property was fantastic, offering a perfect blend of comfort and luxury. The staff were exceptionally friendly and attentive, making us feel welcome throughout our stay. It was a wonderful experience for the entire family!

Nice hotel. Friendly staff.

The buffet was the best I’ve ever had! Great views and friendly staff

I arrived 45 minutes before the 2pm checkin time, after a tiring journey. I asked if I could leave my bags, or if my room was available for early checkin. I was in luck! Reception told me that my room was ready, and to wait in the lobby. 45 minutes later, at the official checkin time, I was getting impatient. (If my room was not ready, tell me, don't tell me lies). I was checked in, and told that my bags would be sent up straight away. I went to my room, and waited for my bags. After 30 minutes of no bags I went down again to reception. My bags had been lost! Me and the bell boy eventually found my bags. I was very tired by this time, I grabbed a shower and realised how filthy and run-down the room was. I had partially unpacked by this time, but I decided to challenge the whole situation with the manager. I found him strutting around reception. I explained the situation, and requested a new room. "Give me 5 minutes" he said. 20 miuntes later he had disappeared. I was eventually given a clean room. But the safe was defective, and the minibar locked. I stayed 3 nights. My experience did not improve - poolside areas were dirty, service was slow or non-existent, no coffee was available at breakfast!!, no clean glasses available for water in reception, etc, etc. 5 star? I don't think so!!! And Radisson Blu??? No where near the standard of any other Radisson Blu hotel that I've ever stayed in, and not worthy of the name Radisson Blu. Shocking.

Very friendly staff

The property have us a memorable experience with an upgrade to premium suite. Thanks to Sunnemin for being a great host for my family. The breakfast buffet was also ravishing.

Great staff Excellent service .. Unfortunately the place feels a bit outdated.

The lady was good during check in, everything else in that hotel was terrible, the manager at check out was unprofessional rooms were dirty

No hot water

Rooms are neat and tidy, reception staff is very courteous. Good breakfast spread and supportive staff at the restaurant. Overall good experience for 2 nights stay.

Had problems with food from the breakfast buffet that led to nausea and upset stomach.

Stayed for a night with elders in the family. The front desk was courteous but rest of the staff was rude. No sense of hospitality. We checked in around 2:30 and decided to try the restaurant in the hotel when the front desk said that they serve veg thali. We waited for 20 minutes after which the server came and said there is no thali since it’s already 3. The whole point of going into the restaurant was because of the availability of thali. Then we ordered paratha, okra and a chicken dish. It took an hour before the food was served even though there were hardly 3 other tables occupied. Then about the food, it’s an understatement to say it was spicy. We couldn’t finish the food. Restaurant was a total disappointment. Once we retired for the night we could hear people talking/shouting outside our door till 11:30 pm. No quiet time at all. During the same time I received at least 4 different blank calls on their intercom. It stopped after I called the front desk and told them that I will be calling the cops. Totally disappointed.

Good restaurant , room fine, location also good.

Clean, good staff, excellent buffet on restaurant

Rooms are small, menu is limited, it didn't feel like Radisson

Really Nice Duty Manager Jamsheer is really nice person

I had a comfortable stay at the hotel. Breakfast buffet was good and at par with other similar category hotels. I also used a la carte dining at the restaurant. It was reasonably good. Restaurant waiter’s service could better.

At the time of check-in, I was told that I am being upgraded to the business category room with which I was kind of happy and thanked the staff as I was really tired. However, when I entered the room, there was water on the floor (guess leaked from the overhead AC unit). After a while I realized that there was a smell in the room and hence I called up teh reception to ask if they had given me a smoking room. To this, I was told yes its a smoking room and I can smoke in there. I told the person that I dont smoke and hence I would like to change the room because of the smell to which he replied that they can spray a freshner in the room. On telling that I need to change the room, I was told that there are only twin bed rooms! I had to go for it because of the smoking smell in the room; even though at the time of booking, I had clearly opted for non-smoking and king bed room. Then in the restaurant, when I asked for the menu, I was handed over a torn menu card! I mean, you represent a world known brand so atleast keep up to the standards!