ARTOTEL Casa Kuningan

Perfect for travelers looking for a unique, art-inspired experience in the heart of Jakarta.

Room is small not looks like 28sqm and ambiance is not nice, ceiling was too low. There are 2 rooms the aircon is not functioning well.

The room, services, location, and food is excellent.

The room was neat and comfy. But the only disadvantage is the wifi is not that strong and might get disconnected sometimes. There is a rooftop bar, which might be slightly noisy on weekends night. The food is delicious, there are variant of options for breakfast.

The first day I checked in, I was asked to wait for a whole 30 minutes for my room to be cleaned, even though I arrived an hour past the check-in hour at 2 PM. Not long after, I discovered that the bedsheets, bedcover, and pillows were all very dirty with yellow stains, black lines, and various marks. They also felt moist to the touch, as if they had come straight out of the laundry without being completely dried. Despite requesting a bed make-up, there were still marks and stains, although fewer than before. In the end, I resorted to covering the pillow with my own t-shirt. The same issue occurred the next morning after another room make-up. I rest my case. At night, loud noises from staff or people moving things upstairs kept disturbing my peace, making it difficult to sleep. There was also faint bar music playing, but it was easy to ignore. I was staying on the 3rd floor. Breakfast was just okay. The main dishes and pastries were not particularly memorable. The only thing I really enjoyed was the array of"gorengan"provided — loved the tempeh. However, the breakfast menu could be improved, as the selection was too healthy and might not be appetizing to people on vacation. On a positive note, the staff were friendly.

Nice hotel design, nice room but a lil bit gloomy lamp, nice staff.

I had a good experience there, stayed 8 days during my business trip in Jakarta. It 's not located in SCBD but still very easy to commute there back and forth, but of course by the bike ~10 mins. The car would have taken over 20 mins. Ate everyday at the hotel 's restaurant by the lobby. The hotel 's food is good + various and has reasonable prices. The restaurant staff named Sairi (not sure if I got her name right but you know who I meant- the small girl at cashier) was so friendly and attention to details. She made my stay here impressive! Keep up the good work:).

Overall OK, staff in reception very good in communication and quick in responding to hotel guest.

The food was good. The staff always happy to help. But the engineering team smoking on the side of the pool. Makes us uncomfortable. Please separate guests ' area and employees area.

Super hospitality, the staff is very friendly.