Astara Hotel Balikpapan

Hotels
Preferred Partner Plus
All-star Accommodation
8,2
/10

Very Good

5.079 reviews

What Guests Say About Their Stay

Surroundings (83)
Accessibility (78)
Distance To City Center (77)
Ambiance (75)
Sherly S.
8,5
/ 10
Good hotel... Good location...
Pradhika R. U.
8,8
/ 10
Good location, representative for business traveling or family vacation
Mariam
9,4
/ 10
New hotel with great location!
In the Area
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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
In the center of Downtown Area
Located in Shopping Spot
+2 more
Astara Hotel Balikpapan is a hotel in a good neighborhood, which is located at Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Astara Hotel Balikpapan

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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411
Lobby Astara Hotel Balikpapan
Lobby 2 Astara Hotel Balikpapan

Discover More About Astara Hotel Balikpapan

Location


Astara Hotel Balikpapan is a hotel in a good neighborhood, which is located at Balikpapan City Center.

About Astara Hotel Balikpapan

Not only located within easy reach of various places of interests for your adventure, but staying at Astara Hotel Balikpapan will also give you a pleasant stay.

Astara Hotel Balikpapan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Astara Hotel Balikpapan is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Astara Hotel Balikpapan provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Astara Hotel Balikpapan is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Astara Hotel Balikpapan, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Astara Hotel Balikpapan.

If you plan to have a long-term stay, staying at Astara Hotel Balikpapan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Astara Hotel Balikpapan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at Astara Hotel Balikpapan will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Astara Hotel Balikpapan is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Astara Hotel Balikpapan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Astara Hotel Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Astara Hotel Balikpapan.

All facilities in Astara Hotel Balikpapan

Bar, Cafe and Lounge Astara Hotel Balikpapan
Bar, Cafe and Lounge
Swimming Pool Astara Hotel Balikpapan
Swimming Pool
Fitness Center Astara Hotel Balikpapan
Fitness Center
Functional Hall Astara Hotel Balikpapan
Functional Hall
Lobby Astara Hotel Balikpapan
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Vegetarian meal

Things to Do

  • Beach towel
  • Beach umbrella
  • Children play area
  • Fitness center
  • Health club
  • Karaoke
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool
  • Picnic area
  • Pool cabanas
  • Pool sun loungers
  • Sauna
  • Spa
  • Hot tub
  • Poolside bar
  • TV lounge
  • Waterslide
  • Waterpark

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Sports and Recreations

  • Aerobics
  • Billiard
  • Fitness center
  • Golf
  • Golf course
  • Mini golf
  • Water sport

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Car rental
  • Garage
  • Secure parking
  • Valet parking

Kids and Pets

  • Babysitting
  • CRIBS
  • Highchairs

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Astara Hotel Balikpapan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check in is currently available for 24 hours at Nicopolis Tower next to Pentacity Shopping Center entrance and right across Ruby Tower Apartment.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Astara Hotel Balikpapan
346
Number of floors in Astara Hotel Balikpapan
5
Another facilities in Astara Hotel Balikpapan
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Beach Bar

Frequently asked question in Astara Hotel Balikpapan

What are available facilities at Astara Hotel Balikpapan?
There are top facilites at Astara Hotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astara Hotel Balikpapan?
The standard check-in time at Astara Hotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Astara Hotel Balikpapan provide breakfast?
Yes, Astara Hotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Astara Hotel Balikpapan

8,2
Very Good

From 5.079 reviews

Provided by travelers on
Cleanliness

8,2

Room Comfort

8,1

Meal

8,1

Location

8,6

Service and Facilites

8,1

People often mention about Astara Hotel Balikpapan
All
Accessibility (57)
Distance to City Center (51)
Surroundings (51)
Variety (50)
Ambiance (49)
Bedroom (49)
Staff Friendliness (46)
Taste (45)
Activity Option (44)
Hotel Area (44)
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Traveler Reviews Astara Hotel Balikpapan

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20
40
Customer reviews
A***s
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8,4

/10

Reviewed 6 day(s) ago

The wardrobe is not like usual
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Accommodation's Reply
24 Apr 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
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A***e
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8,5

/10

Reviewed 2 week(s) ago

great service. friendly. and the place is clean
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Accommodation's Reply
18 Apr 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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A***g
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Staycation
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8,8

/10

Reviewed 2 week(s) ago

Fun for a holiday with kids.
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Accommodation's Reply
18 Apr 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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Ruben d.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 2 week(s) ago

clean, comfortable enough, clean toilet
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1 people find it helpful

Accommodation's Reply
18 Apr 2025
Dear valued guest, Mr. Ruben D., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr. Ruben D., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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Hansyari H.
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Leisure
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10,0

/10

Reviewed 2 week(s) ago

great, more than just the price we paid, nice view, there is a water bomb, the mall under the BSB hotel is great
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Accommodation's Reply
18 Apr 2025
Dear valued guest, Mr./Mrs. Hansyari H., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr./Mrs. Hansyari H., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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J***e
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Staycation
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6,6

/10

Reviewed 2 week(s) ago

Over all the staff was friendly & helpful but I hate the resto service because I didn't get any seat to breakfast and none of staff help us to have a seat in another space. The AC had trouble also. It could off automatically. We have a welcome rubbish as well at the balcony🥰

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Accommodation's Reply
18 Apr 2025
Dear our esteemed guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing our hotel for your stay in Balikpapan. Your feedback is highly valued as we continuously improve our facilities and services. We apologize for any inconvenience during your stay. Will share your comments with the relevant departments to prevent any recurrence of the issues. We hope to have the pleasure of welcoming you and your and family back to stay at Astara Hotel Balikpapan, providing an even better stay experience in the future. Sincerely, Management
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Bunda W. W.
icon-Leisure
Leisure
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9,7

/10

Reviewed 3 week(s) ago

Thank God, this is the second time I've stayed at this hotel and I was given a place close to the pool, I didn't have to go around in circles, and the room was nice and comfortable, it was top notch.
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Accommodation's Reply
18 Apr 2025
Dear valued guest, Mrs. Bunda W. W., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mrs. Bunda W. W. and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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I***m
icon-origin-TRAVELOKA

8,5

/10

Reviewed 3 week(s) ago

For weekends and public holidays it is very crowded and parking space for family cars is limited.
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Accommodation's Reply
18 Apr 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
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S***a
icon-origin-TRAVELOKA

6,8

/10

Reviewed 3 week(s) ago

The facilities are different in the app and in person.
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Accommodation's Reply
18 Apr 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
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t***o
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

Great, suitable for a family vacation spot. Please have a room boy accompany you if you want to enter the room, so you don't have to look for a room.
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Accommodation's Reply
17 Apr 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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N***a
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6,4

/10

Reviewed 3 week(s) ago

The check in process is long, from 3am to 4am, still haven't entered the room. Brought a group of kids who were fussy after waiting for a long time, only one person served the check in
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Accommodation's Reply
17 Apr 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
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Mery A. K.
icon-Leisure
Leisure
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9,1

/10

Reviewed 3 week(s) ago

Honestly, I'm really happy with the facilities and view of this room. Although there were some dramas. But overall it was great.
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Accommodation's Reply
17 Apr 2025
Dear valued guest, Mrs. Mery A. Ke., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mrs. Mery A. Ke., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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Muhammad A.
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10,0

/10

Reviewed 3 week(s) ago

It was very fun and very happy.
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Accommodation's Reply
17 Apr 2025
Dear valued guest, Mr. Muhammad A., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr. Muhammad A., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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khoirul a.
icon-origin-TRAVELOKA

9,7

/10

Reviewed 3 week(s) ago

The room is small but comfortable, which is the standard for today's hotels. The food is quite varied.
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Accommodation's Reply
17 Apr 2025
Dear valued guest, Mr. khoirul a., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr. khoirul a., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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B***s
icon-origin-TRAVELOKA

8,5

/10

Reviewed 4 week(s) ago

nice place to stay for family vacation,

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Accommodation's Reply
17 Apr 2025
Dear our esteemed guest, Warm greetings from Astara Hotel Balikpapan. We would like to express our gratitude for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Situated directly above the Pentacity Shopping Venue in the Balikpapan Superblock area, it is the most comprehensive shopping center and entertainment hub in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, CNC Fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to have the pleasure of welcoming you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Sincerely, Management
Furqon M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 4 week(s) ago

Small room, there are many ants on the dressing table, a bit confusing to access because it is a different building. I took a room that included Aqua Boom, the Aqua Boom had many broken tiles until my knee was injured, so please be careful. The breakfast is quite varied, only the variety of animal protein is lacking. The rest is okay, the cleanliness of the room should be improved.
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3 people find it helpful

Accommodation's Reply
17 Apr 2025
Dear valued guest, Mr. Furqon M., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice for accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome Mr. Furqon M. and family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
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F***r
icon-origin-TRAVELOKA

6,1

/10

Reviewed 5 week(s) ago

I stayedcation to get a peaceful atmosphere because every hotel definitely provides that. But not with Astara. The hotel forced the repair work which was located right next to the room when I stayed. So the sound of the hammer from the repairman was very disturbing. The staff who was called only said "sorry, there is work", instead of pending the activity.
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1 people find it helpful

Accommodation's Reply
26 Mar 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
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Nawang S.
icon-Business
Business
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9,7

/10

Reviewed 5 week(s) ago

Please continue to improve your service.
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Accommodation's Reply
24 Mar 2025
Dear valued guest, Mr. Nawang S., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr. Nawang S and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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Isrodianson
icon-origin-TRAVELOKA

10,0

/10

Reviewed 5 week(s) ago

Very good, clean, in the center of Balikpapan city center shopping center.
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Accommodation's Reply
22 Mar 2025
Dear valued guest, Mr. Isrodianson, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr. Isrodianson and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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R***h
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8,2

/10

Reviewed 5 week(s) ago

The food menu for sahur lacks choices, there should be more choices.
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1 people find it helpful

Accommodation's Reply
21 Mar 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
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