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Aston Batam Hotel & Residence
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Aston Batam Hotel & Residence
Hotels
Staffs in this property are screened for COVID-19 regularly.
8,7
/10
Very Good
2.515 reviews
What Guests Say About Their Stay
Staff Friendliness (34)
Room Space (33)
Taste (33)
Distance To City Center (32)
Elsa F.
10,0
/ 10
This accommodation is good for stay cation in the weekend. Room is clean and comfortable. Really enjoy the weekend here. Breakfast is good and delicious
Rindu N. D.
8,5
/ 10
Nice hotel, nice view, beautiful place
Mohammad S.
8,5
/ 10
Recommended hotel for family vocation, nice hotel, clean, staff very humble, Thank you Aston.
Cintya M.
9,4
/ 10
The room is spacious, good location, breakfast was great, will come back for sure.
Anju P. B.
10,0
/ 10
Amazing stay. Love the staffs. Hotel is new.
In the Area
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Jalan Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29444
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Aston Batam Hotel & Residence
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Per room per night (excl. taxes & fees)
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What's around Aston Batam Hotel & Residence
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Jalan Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29444
Discover More About Aston Batam Hotel & Residence
Location
Aston Batam Hotel & Residence is located in area / city Lubuk Baja.
About Aston Batam Hotel & Residence
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Aston Batam Hotel & Residence exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Aston Batam Hotel & Residence is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Aston Batam Hotel & Residence.
All facilities in Aston Batam Hotel & Residence
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Sauna
- Spa
- Steam room
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
Transportation
- Airport transfer
- Area shuttle
Business Facilities
- Business center
- Meeting facilities
Accommodation Policy & General Information in Aston Batam Hotel & Residence
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Aston Batam Hotel & Residence | 314 |
Number of floors in Aston Batam Hotel & Residence | 10 |
Another facilities in Aston Batam Hotel & Residence | Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in Aston Batam Hotel & Residence
What are available facilities at Aston Batam Hotel & Residence?
There are top facilites at Aston Batam Hotel & Residence such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Batam Hotel & Residence?
The standard check-in time at Aston Batam Hotel & Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Aston Batam Hotel & Residence
Traveloka (2.515)
8,7
Very Good
From 2.515 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,8
Meal
8,6
Location
8,7
Service and Facilites
8,7
People often mention about Aston Batam Hotel & Residence
All
Staff Friendliness (25)
Ambiance (24)
Distance to City Center (22)
Bedroom (21)
Taste (21)
Wifi (20)
Room Space (20)
Bathroom (19)
Variety (19)
Hotel Area (17)
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Traveler Reviews Aston Batam Hotel & Residence
Number of reviews per page
20
40
Customer reviews
p***a
10,0
/10
Reviewed 1 week(s) ago
the hotel staff is very friendly and very helpful
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MN
Muhammad N.
6,6
/10
Reviewed 1 week(s) ago
The experience I had was very sad, when I took a warm shower and after showering the glass door of the bathroom exploded like corn and hit my hand until I had 4 stitches. This incident on April 6, 2025 was very dangerous for guests.
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M***d
8,3
/10
Reviewed 2 week(s) ago
The location is not too far from the city center, but the serviced apartment is not very good. The first time I was given a room with a less cold AC. Although in the end the room was changed to a cold AC.
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A***A
Business
9,4
/10
Reviewed 3 week(s) ago
Friendly and great personality from hotel staff. Great experience during visit, room is very clean and having a safebox and coolbox, bathroom is spacious complete with a bathtub and other amenities.
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sp
sang p.
8,5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and the hotel is clean and fragrant.
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1 people find it helpful
y***i
Transit
10,0
/10
Reviewed 4 week(s) ago
staff were very friendly and accommodating, fast check in and check out process, good breakfast
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H***h
Staycation
10,0
/10
Reviewed 4 week(s) ago
Staff is nice, friendly and polite. Rooms are spacious and clean. Food is delicious.
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Asep G. S.
Business
10,0
/10
Reviewed 5 week(s) ago
The staff is friendly, the hotel is clean, comfortable.
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am
ardy m.
Staycation
10,0
/10
Reviewed 5 week(s) ago
Clean and best hotel. Friendly service and close to Nagoya.
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Muchsin R.
Staycation
10,0
/10
Reviewed 6 week(s) ago
All the staff are very friendly. The food variety is wide.
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R***t
8,5
/10
Reviewed 8 week(s) ago
Difficult access here. Then often get a dud and get moved to the back apartment. Always confused about why people like to stay here
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RS
Ririn S.
10,0
/10
Reviewed 8 week(s) ago
The staff was very friendly and very helpful at check in.
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L***a
Staycation
10,0
/10
Reviewed 10 week(s) ago
The staff is very friendly, the service at breakfast is really well organized, the waiters are very friendly
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you very much for your excellent review! We are very happy to hear that you were satisfied with the friendliness of our staff and the service during breakfast. We will continue to be committed to providing the best experience for our guests. We look forward to welcoming you back to Hotel Aston Batam in the near future. Warm regards, Hotel Aston Batam Management.
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e***a
Leisure
10,0
/10
Reviewed 11 week(s) ago
Stay in the 3BR apartment, very spacious and comfortable for families.
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you very much for your positive review! We are very happy to hear that you and your family enjoyed the comfort and spaciousness of our 3BR apartment. We look forward to welcoming you back to Hotel Aston Batam for a more enjoyable stay in the future. Warm Regards, Hotel Aston Batam Management.
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F***e
Leisure
9,4
/10
Reviewed 11 week(s) ago
Breakfast has a menu of meatballs and slimy noodles, it's really delicious.
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Accommodation's Reply
17 Feb 2025
Dear Guest, Thank you very much for your review! We are so happy to hear that you enjoyed our meatball and slime noodles. We will continue to strive to provide the best experience for each of our guests. We hope to welcome you back to Hotel Aston Batam in the near future! Warm regards, Hotel Aston Batam Management.
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P***A
10,0
/10
Reviewed 12 week(s) ago
Very suitable hotel for families, the service is very fast
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1 people find it helpful
Accommodation's Reply
03 Feb 2025
Dear Guest, Thank you very much for your positive review! We are very happy to hear that you found our hotel very suitable for families and that our service met your expectations. We always strive to provide the best experience for each of our guests, and we will continue to strive to maintain the quality of fast and satisfying service. We hope that you and your family can return to stay with us again on another occasion. Thank you for choosing Aston Batam! Warm regards, Aston Batam Hotel Management.
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S***n
6,5
/10
Reviewed 12 week(s) ago
The room provision service did not match the booking... The reason was that the room needed to be repaired... The price of the room provided was also cheaper than the one I booked and the room was also dirty.
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1 people find it helpful
Accommodation's Reply
30 Jan 2025
Dear Guest, Thank you for taking the time to provide a review. We greatly appreciate your feedback and apologize for the inconvenience you experienced during your stay at Aston Batam Hotel. We deeply regret if the room provision did not meet your expectations and if there was any inconvenience related to cleanliness and price differences. We will immediately follow up on this issue with the relevant team so that similar incidents do not recur in the future. We always strive to provide the best service, and your feedback is very valuable for us in improving the quality of our services. Once again, we apologize for the inconvenience and look forward to providing a better experience on your next visit. Warm regards, Aston Batam Hotel Management.
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R***n
Leisure
8,5
/10
Reviewed 14 week(s) ago
Always an impressive stay at Aston Batam
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Accommodation's Reply
28 Jan 2025
Dear Guest,
Thank you for your feedback regarding your stay at Aston Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.
Warm Regards,
Aston Batam Hotel Management.
S***y
Business
9,1
/10
Reviewed 14 week(s) ago
Good staff, comfy and clean rooms
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Accommodation's Reply
28 Jan 2025
Dear Guest,
Thank you for your feedback regarding your stay at Aston Batam Hotel. We appreciate you taking the time to rate your experience. We strive to provide the best possible service and accommodations for our guests. If there is anything specific that you would like to bring to our attention or any areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.
Warm Regards,
Aston Batam Hotel Management.
YB
Yudi B. H.
Leisure
9,7
/10
Reviewed 15 week(s) ago
It is a good hotel and nice for stay. Staff really helpful.
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Accommodation's Reply
13 Jan 2025
Dear Yudi,
Thank you so much for your kind review! 😊 We're thrilled to hear that you had a pleasant stay at Aston Batam Hotel & Residence and that our team made a positive impression.
Your feedback motivates us to continue providing warm hospitality and excellent service to all our guests. We can't wait to welcome you back for another memorable stay!
Warm Regards,
Aston Batam Hotel Management.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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