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Aston Inn Gideon - Batam

Name: Aston Inn Gideon - Batam
Address: Komp. Penuin Centre Blok AA No.1 Penuin , Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29432, Komp. Penuin Centre Blok AA No.1 Penuin, Kepulauan Riau, 29432, Indonesia
Rating: 8.6

Hotels

8,5

/10

Very Good

1.361 reviews

What Guests Say About Their Stay

Staff Friendliness (30)

Distance To City Center (25)

Surroundings (25)

Room Space (23)

Muhammad A. M. A.

8,5

/ 10

Fast and hassle-free during both check-in and out.

terrence

9,7

/ 10

This is the third time stay in this hotel with my family; this hotel is my first choice in Batam… Highly recommended.

adam o. k. w.

9,7

/ 10

Good service and good breakfast.

Sonia N. N. H.

8,5

/ 10

Clean and spacious room. Value for money. Hotel has a wide spread of food for breakfast.

Faridah B. K.

10,0

/ 10

Value for money. Comfortable stay and good bed. Breakfast food was very good.

In the Area

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Komp. Penuin Centre Blok AA No.1 Penuin , Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

note: hotel was previously named Aston Inn Gideon Batam Aston Inn Gideon - Batam is a hotel in a good neighborhood, which is located at Lubuk Baja. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Aston Inn Gideon - Batam

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Komp. Penuin Centre Blok AA No.1 Penuin , Lubuk Baja, Batam, Kepulauan Riau, Indonesia, 29432

Discover More About Aston Inn Gideon - Batam

note: hotel was previously named Aston Inn Gideon Batam

Location

Aston Inn Gideon - Batam is a hotel in a good neighborhood, which is located at Lubuk Baja.

About Aston Inn Gideon - Batam

From business event to corporate gathering, Aston Inn Gideon - Batam provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Aston Inn Gideon - Batam.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aston Inn Gideon - Batam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aston Inn Gideon - Batam is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Aston Inn Gideon - Batam is the right place to stay.

All facilities in Aston Inn Gideon - Batam

Functional Hall

Lobby

Exterior

Bedroom

In-room Bathroom

Public Facilities

Parking
Coffee shop
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

General

AC
Connecting rooms
Family room
Smoking area

Nearby Facilities

ATM/Banking
Hair salon
Laundry
Supermarket

Food and Drinks

Bar
Breakfast

Accessibilty

Accessibility equipment
Wheelchair accessible

Business Facilities

Meeting facilities
Projector

Kids and Pets

Babysitting

Things to Do

Massage

Connectivity

Free WiFi

Accommodation Policy & General Information in Aston Inn Gideon - Batam

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Aston Inn Gideon - Batam	158
Number of floors in Aston Inn Gideon - Batam	6
Another facilities in Aston Inn Gideon - Batam	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Aston Inn Gideon - Batam

What are available facilities at Aston Inn Gideon - Batam?

There are top facilites at Aston Inn Gideon - Batam such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Aston Inn Gideon - Batam?

The standard check-in time at Aston Inn Gideon - Batam is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Aston Inn Gideon - Batam provide breakfast?

Yes, Aston Inn Gideon - Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Aston Inn Gideon - Batam

Overall Ratings & Reviews Aston Inn Gideon - Batam

Traveloka (1.361)

8,5

Very Good

From 1.361 reviews

Provided by travelers on

Cleanliness

8,6

Room Comfort

8,6

Meal

8,3

Location

8,8

Service and Facilites

8,5

People often mention about Aston Inn Gideon - Batam

All

Staff Friendliness (33)

Bedroom (32)

Distance to City Center (31)

Surroundings (30)

Room Space (27)

Bathroom (26)

Accessibility (25)

Wifi (25)

Variety (25)

Check-in/out Time (24)

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Traveler Reviews Aston Inn Gideon - Batam

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Customer reviews

tan b. h. s.

Business

9,4

/10

Reviewed 2 week(s) ago

Never eat, want to eat your breakfast very badly done.

1 people find it helpful

A***k

9,6

/10

Reviewed 2 week(s) ago

The breakfast needs to be improved to be more delicious because many of the dishes lack salt and seasoning.

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d***i

10,0

/10

Reviewed 2 week(s) ago

We have been coming back to stay there for 5 years. It's really good.

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I***h

Leisure

8,7

/10

Reviewed 3 week(s) ago

Great location and service of the staff were good. Food however could be improved. The noodles station at the breakfast corner was always undercooked during my stay.

1 people find it helpful

H***l

8,5

/10

Reviewed 5 week(s) ago

Hot water that doesn't exist 😮‍💨

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Nico T.

Business

8,5

/10

Reviewed 5 week(s) ago

The hotel staff is friendly and pleasant.

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1 people find it helpful

A***f

10,0

/10

Reviewed 6 week(s) ago

I have stayed at this hotel several times on every visit to Batam.

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L***A

Business

9,7

/10

Reviewed 8 week(s) ago

Every time my husband and I go to Batam for business, we often stay at this hotel. The lobby and dining area are big enough for us to talk to our guests. The hotel staff are quite friendly. We were allowed to check in early because my husband uses a cane. The room is clean, the toilet is clean, it is close to the mall and dining areas. The breakfast is not that good.

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1 people find it helpful

Diki E.

Business

8,4

/10

Reviewed 12 week(s) ago

The reception staff is rude. They serve guests as if we want to stay for free.

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1 people find it helpful

Accommodation's Reply

03 Feb 2025

Dear Diki E., Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. We sincerely apologize if you felt that our front desk service did not meet your expectations. This is certainly not the standard of hospitality we strive to provide. We will address this matter with our team to ensure a more welcoming and professional experience for all our guests. We truly appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely yours, Aston Inn Gideon - Batam

M***a

Transit

8,1

/10

Reviewed 12 week(s) ago

The pillows all smell really bad, like a musty mushroom smell to the point where I can't sleep. Breakfast has green bread that also smells rancid, my child even limps after I tasted it, it's really not good. The rice is also really hard, gosh, I'll never stay here again

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Accommodation's Reply

04 Feb 2025

Dear M***a, Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your stay. This is certainly not the standard of comfort and quality that we strive to provide. We take your concerns seriously, especially regarding the cleanliness of the pillows and the quality of the breakfast. Please rest assured that we will immediately address these issues with our team to ensure improvements are made. We truly regret that your stay was not as expected, and we appreciate your honest feedback. We hope to have the opportunity to serve you better in the future. Sincerely yours, Aston Inn Gideon - Batam

I***o

Staycation

10,0

/10

Reviewed 16 week(s) ago

Yes all the staff os very kind and helpful

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Accommodation's Reply

13 Jan 2025

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, ASTON Inn Gideon - Batam

G***t

Leisure

9,4

/10

Reviewed 19 week(s) ago

When we arrived, our room had not been cleaned and we had to wait for the housekeeping process. When we left our travel bag with the luggage storage staff, there was no one there so we had to wait again, while the reception staff was too busy just taking care of the guests who wanted to check in without caring about our travel bag.

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1 people find it helpful

Accommodation's Reply

13 Jan 2025

Dear Valued Guest, Thank you for taking the time to share your experience with us. We deeply apologize for the inconvenience you faced upon your arrival, particularly regarding the delay in having your room cleaned and the unavailability of staff at the luggage storage area. We understand how frustrating it must have been to wait, especially after a long journey. Please know that we will address these concerns with our team to ensure that similar situations do not occur in the future. Your feedback is invaluable in helping us improve, and we truly appreciate your understanding. We hope to have the opportunity to provide you with a much smoother and more enjoyable experience during your next stay. Sincerely yours, Aston Inn Gideon - Batam

E***a

Staycation

10,0

/10

Reviewed 19 week(s) ago

The hotel staff is friendly and very helpful. The room is clean, the food is delicious and has many varieties. The location is very strategic, just walking distance to Grand Batam Mall, close to the food court

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1 people find it helpful

Accommodation's Reply

11 Dec 2024

Hendra N.

8,5

/10

Reviewed 20 week(s) ago

Hotel staff is friendly and professional. Check in process was fast and smooth. Room as ordered (non-smoking)

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Accommodation's Reply

11 Dec 2024

dahlia t.

Staycation

8,5

/10

Reviewed 25 week(s) ago

Staff is pleasant, rooms are clean.

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Accommodation's Reply

03 Nov 2024

Dear Ms Dahlia T, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, ASTON Inn Gideon - Batam

H***i

10,0

/10

Reviewed 25 week(s) ago

Please improve bath room, shower facility, doors, soaps and etc.

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R***i

Business

9,7

/10

Reviewed 25 week(s) ago

Pleasant, comfortable atmosphere, location close to shopping center.

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Andreas

Business

10,0

/10

Reviewed 27 week(s) ago

Strategic hotel location, friendly hotel service, close to culinary center, Batam souvenir center.

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H***i

Business

10,0

/10

Reviewed 27 week(s) ago

Please repair door to bath room, shower, gun spray for wc. Hold your achievement and always improve, thanks.

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Accommodation's Reply

29 Oct 2024

Dear Valued Guest, Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. We will looked into the issue you had and will do our best to rectify the issue with our team to ensure we provide the best service experience for all our guests. Sincerely yours, ASTON Inn Gideon - Batam

H***i

10,0

/10

Reviewed 29 week(s) ago

Everything its OK. So you should try to stay it.

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Accommodation's Reply

29 Oct 2024

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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