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Bella Hotel Surabaya

Name: Bella Hotel Surabaya
Address: Jl. Mayjen Sungkono No. 149 - 151, Rich Palace Complex Blok H-21 Surabaya 60225, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225, Jl. Mayjen Sungkono No. 149 - 151, Rich Palace Complex Blok H-21 Surabaya 60225, Jawa Timur, 60225, Indonesia
Rating: 8.1

Hotels

8,0

/10

Very Good

4.510 reviews

What Guests Say About Their Stay

Accessibility (17)

Staff Friendliness (17)

Room Space (17)

Bedroom (16)

Jason G. T.

9,7

/ 10

Great service and hospitality by the staff.

Novita K.

8,5

/ 10

Nice hotel. Will be back another time.

Unang D. R. R.

9,4

/ 10

Comfortable, clean and enjoy my stay.

Aditya S.

9,3

/ 10

Overall good, clean and comfortable.

In the Area

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Jl. Mayjen Sungkono No. 149 - 151, Rich Palace Complex Blok H-21 Surabaya 60225, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Bella Hotel Surabaya is a good choice when you are visiting Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Bella Hotel Surabaya

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What's around Bella Hotel Surabaya

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Jl. Mayjen Sungkono No. 149 - 151, Rich Palace Complex Blok H-21 Surabaya 60225, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225

Discover More About Bella Hotel Surabaya

Location

Staying at Bella Hotel Surabaya is a good choice when you are visiting Dukuh Pakis.

About Bella Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bella Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bella Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Bella Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Bella Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bella Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Bella Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Bella Hotel Surabaya is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bella Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bella Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Bella Hotel Surabaya will surely satisfy you with its great hospitality and affordable price.

All facilities in Bella Hotel Surabaya

Functional Hall

Lobby

CleanAccommodation

Exterior

Bedroom

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Cafe
Vegetarian meal

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Smoking area
Terrace

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Hair salon
Shops
Supermarket

Business Facilities

Meeting facilities
Projector

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in Bella Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Bella Hotel Surabaya	74
Number of floors in Bella Hotel Surabaya	4
Another facilities in Bella Hotel Surabaya	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Bella Hotel Surabaya

What are available facilities at Bella Hotel Surabaya?

There are top facilites at Bella Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bella Hotel Surabaya?

The standard check-in time at Bella Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Bella Hotel Surabaya provide breakfast?

Yes, Bella Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Bella Hotel Surabaya

Overall Ratings & Reviews Bella Hotel Surabaya

Traveloka (4.510)

8,0

Very Good

From 4.510 reviews

Provided by travelers on

Cleanliness

8,1

Room Comfort

8,0

Meal

7,7

Location

8,0

Service and Facilites

8,1

People often mention about Bella Hotel Surabaya

All

Bedroom (14)

Bathroom (12)

Ambiance (11)

Hotel Area (11)

Room Space (10)

Distance to City Center (9)

Staff Friendliness (9)

Wifi (9)

Accessibility (8)

Check-in/out Time (8)

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Traveler Reviews Bella Hotel Surabaya

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Customer reviews

Mia C.

Leisure

8,5

/10

Reviewed 3 week(s) ago

Good hotel and recommended to stay. Room and toilet area cleanliness can be improved. Parking can be facilitated again for those who bring vehicles like me.

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G***i

Leisure

10,0

/10

Reviewed 3 week(s) ago

Convenience and friendliness. Clean rooms.

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E***n

Staycation

9,4

/10

Reviewed 3 week(s) ago

Comfortable, for sudden search for temporary accommodation to avoid traffic jams, I think it's better to go to Bella Hotel. All staff are friendly for comfortable rooms at that price. Thank you.

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A***s

Staycation

9,4

/10

Reviewed 4 week(s) ago

Comfortable and calm atmosphere, recommended.

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F***y

Business

6,5

/10

Reviewed 6 week(s) ago

Why do we need a deposit? We rarely hold cash. Isn't our reputation already reflected in the travel app account?

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E***y

5,3

/10

Reviewed 14 week(s) ago

The cleanliness of the hotel is not well taken care of, lots of small insects appear, entering the shophouse area and being charged a parking fee of 10 thousand per entry

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1 people find it helpful

Lanny W.

Medical

5,7

/10

Reviewed 15 week(s) ago

Central location, but old hotel, poorly maintained. Far different from the photos. The most disappointing thing is, there are some cockroaches in the bedroom and bathroom, and there are small insects that crawl into the gaps in the table. Only 2 small bottles of aqua, towels are old, discolored. The hotel needs to be renovated.

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2 people find it helpful

A***u

Staycation

5,8

/10

Reviewed 17 week(s) ago

the hotel is bad, lots of cockroaches, the air on the first floor is very humid, the toilet is super dirty, moved rooms, offered 4 rooms, all of them were duds, the lights were too dim, all the sheets had lots of stains, regretted booking 2 nights.

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2 people find it helpful

R***Y

Staycation

10,0

/10

Reviewed 17 week(s) ago

very good and still in Surabaya city

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a***a

8,8

/10

Reviewed 17 week(s) ago

service is okay, food is decent, bed is comfortable and not noisy, only without wifi the signal is bad

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F***y

Staycation

10,0

/10

Reviewed 20 week(s) ago

The environment is quite good, and the hotel atmosphere is calm. Recommendation for West Surabaya.

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2 people find it helpful

Tom T.

5,4

/10

Reviewed 20 week(s) ago

At first, I was given the key to room 106 which surprisingly in a very dirty, untidy poor condition. Then when I made a protest, they changed it to room 110. At a glance, it was alright. However, there was a cockroach in the closet. Wifi signal was poor, and there was no cellular signal in the room. This would be my first and last to stay in this hotel.

2 people find it helpful

M***d

Staycation

9,3

/10

Reviewed 22 week(s) ago

Overall this hotel is damn good. For the price and the facility that we got is super worthy. The bathroom is quite big and comfy, but the closet hole is kind of dirty. And the view, I thought we will see the city view, or at least a real view. But, we only get wall view from the second floor room. And AC in my room don't work pretty well so my room is not so cold.

2 people find it helpful

o***g

Staycation

7,0

/10

Reviewed 24 week(s) ago

The AC is hot, the shower water only comes out small and then stops flowing, the bathroom smells of dry sperm 😩😭 For me and my husband as newlyweds who like to stay in hotels, only the food makes me happy with this hotel 🥲🙏🏻

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H***i

7,9

/10

Reviewed 24 week(s) ago

The AC in the room is not cold enough. There is no hot water in the room.

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2 people find it helpful

A***p

Staycation

10,0

/10

Reviewed 28 week(s) ago

Very satisfied staying at Bella, the hotel is highly recommended 😊.

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3 people find it helpful

A***i

9,7

/10

Reviewed 29 week(s) ago

Friendly service, strategic hotel location, comfortable environment.

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1 people find it helpful

Insyiraah O. A.

6,6

/10

Reviewed 33 week(s) ago

The bathroom is not kept clean.

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2 people find it helpful

Guest

9,1

/10

Reviewed 35 week(s) ago

The hotel staff is friendly and the check-in and check-out process is smooth. For that rate, overall it's okay. Because it's close to our training place. So I'll stay here often. Thank you Bella Hotel.

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1 people find it helpful

J***a

Staycation

6,5

/10

Reviewed 36 week(s) ago

Never want to stay at the Bella hotel. This is not a hotel. Like an old ship full of cockroaches in the room. I was in the room for one day and there were already 6 cockroaches killed. I'm fed up with staying here. Regret taking 3 nights. I didn't know it would be like that. The hotel is very bad. Lots of animals especially cockroaches. First and last time here.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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