BEST WESTERN Mangga Dua Hotel & Residence

Hotels
Preferred Partner
8,3
/10

Very Good

4.103 reviews

What Guests Say About Their Stay

Staff Friendliness (45)
Bedroom (39)
Room Space (38)
Taste (37)
Abdulrahman S. A. A.
9,7
/ 10
It's really awesome I love it and for sure I'll recommended it to all my friends
Renita S. T.
10,0
/ 10
What a great room! It was a very big room, with quite bigger size bed than the normal single bed, and, you really have a great view. It was such a pleasant stay. Thank you
Dezian F.
10,0
/ 10
Very comfortable and nice hotel in strategic place.
lendy h.
9,7
/ 10
Very nice place to stay with and I enjoyed the room
Stevanie
8,5
/ 10
Overall this hotel have a great services
In the Area
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Jalan Mangga Dua Abdad 111, Jakarta Pusat, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 10730

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located near Tourist Attraction
Tasty Breakfast
Iconic City View
note: hotel was previously named Best Western Mangga Dua Hotel and Residence BEST WESTERN Mangga Dua Hotel & Residence is located in area / city Mangga Dua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around BEST WESTERN Mangga Dua Hotel & Residence

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Jalan Mangga Dua Abdad 111, Jakarta Pusat, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 10730
Lobby BEST WESTERN Mangga Dua Hotel & Residence
Lobby 2 BEST WESTERN Mangga Dua Hotel & Residence

Discover More About BEST WESTERN Mangga Dua Hotel & Residence

About BEST WESTERN Mangga Dua Hotel & Residence

Nestled in the vibrant heart of Jakarta, the

BEST WESTERN Mangga Dua Hotel & Residence

offers a perfect blend of comfort, convenience, and modern amenities. This hotel is strategically located in the bustling Mangga Dua area, known for its shopping centers, local markets, and cultural attractions. Whether you're visiting for business or leisure, this hotel provides an ideal base for exploring the city.

The hotel features a variety of accommodation options, including spacious rooms and suites that are designed to cater to the needs of both solo travelers and families. Each room is equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and comfortable bedding to ensure a restful stay. The contemporary decor and warm color palettes create a welcoming atmosphere that makes guests feel right at home.

One of the standout features of BEST WESTERN Mangga Dua Hotel & Residence is its commitment to providing exceptional service. The friendly and professional staff are always on hand to assist with any requests, ensuring that your stay is as enjoyable as possible. From the moment you check in, youโ€™ll be greeted with a smile and a warm welcome, setting the tone for a memorable experience.

In addition to comfortable accommodations, the hotel offers a range of facilities to enhance your stay. Guests can enjoy a refreshing dip in the outdoor swimming pool, work out in the well-equipped fitness center, or indulge in delicious meals at the on-site restaurant. The hotel also provides meeting and event spaces, making it a great choice for business travelers looking to host conferences or meetings.

For those looking to explore the local area, BEST WESTERN Mangga Dua Hotel & Residence is conveniently located near several attractions. The hotel is just a short distance from popular shopping destinations like Mangga Dua Square and ITC Mangga Dua, where you can find everything from fashion to electronics. Additionally, cultural sites such as the Jakarta History Museum and the National Museum are easily accessible, allowing guests to immerse themselves in the rich history of the city.

Why You Should Stay at BEST WESTERN Mangga Dua Hotel & Residence

Choosing to stay at BEST WESTERN Mangga Dua Hotel & Residence means opting for a hotel that prioritizes guest satisfaction. With its prime location, modern amenities, and exceptional service, this hotel is perfect for both business and leisure travelers. The proximity to shopping centers and cultural attractions makes it an ideal choice for those looking to experience the best of Jakarta.

Best Time to Stay at BEST WESTERN Mangga Dua Hotel & Residence

The best time to visit Jakarta and stay at BEST WESTERN Mangga Dua Hotel & Residence is during the dry season, which typically runs from May to September. During these months, the weather is more pleasant, making it easier to explore the city and enjoy outdoor activities. Additionally, this period coincides with various cultural festivals and events, providing guests with a unique opportunity to experience the local culture.

Transportation and Accessibility

Access to the Airport

Getting to and from the airport is a breeze when you stay at BEST WESTERN Mangga Dua Hotel & Residence. The hotel is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport, which is the main airport serving Jakarta. Guests can easily arrange for airport transfers through the hotel or opt for a taxi or ride-sharing service for a hassle-free journey.

Public Transportation

For those who prefer to explore Jakarta using public transportation, the hotel is well-connected to various transit options. The nearby bus and train stations provide easy access to different parts of the city, making it simple to visit attractions without the need for a car. Additionally, the hotel staff can assist with directions and recommendations for navigating the public transport system.

Unique Facilities at BEST WESTERN Mangga Dua Hotel & Residence

1. Outdoor Swimming Pool

The outdoor swimming pool at BEST WESTERN Mangga Dua Hotel & Residence is the perfect spot to unwind after a long day of exploring. Surrounded by lush greenery, the pool area offers a serene escape from the hustle and bustle of the city. Guests can relax on sun loungers or take a refreshing dip to cool off.

2. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center that allows guests to maintain their workout routines while traveling. With a variety of cardio and strength training equipment, you can easily fit in a workout before heading out for the day.

3. On-Site Restaurant

The on-site restaurant at BEST WESTERN Mangga Dua Hotel & Residence serves a delectable array of local and international dishes. Guests can enjoy a hearty breakfast buffet each morning, as well as lunch and dinner options that cater to various tastes. The restaurant's inviting atmosphere makes it a great place to relax and enjoy a meal.

Nearby Attractions at BEST WESTERN Mangga Dua Hotel & Residence

1. Mangga Dua Square

Located just 1 kilometer from the hotel, Mangga Dua Square is a popular shopping destination that offers a wide range of retail options, from fashion to electronics. This bustling mall is perfect for those looking to indulge in some retail therapy or enjoy a meal at one of the many restaurants.

2. ITC Mangga Dua

Another shopping haven, ITC Mangga Dua is approximately 1.5 kilometers from the hotel. This shopping center is known for its wholesale prices and diverse selection of goods, making it a favorite among locals and tourists alike. Here, you can find everything from clothing to souvenirs at bargain prices.

3. Jakarta History Museum

Located about 5 kilometers from BEST WESTERN Mangga Dua Hotel & Residence, the Jakarta History Museum is a must-visit for history buffs. Housed in a former city hall, this museum showcases the rich history of Jakarta through various exhibits and artifacts. It's a great place to learn about the city's past and its cultural heritage.

4. National Museum of Indonesia

Approximately 6 kilometers from the hotel, the National Museum of Indonesia is another cultural gem worth exploring. This museum features an extensive collection of artifacts, including ancient relics, traditional costumes, and art pieces from across the archipelago. It's an excellent opportunity to gain insight into Indonesia's diverse culture and history.

5. Ancol Dreamland

For families looking for a fun day out, Ancol Dreamland is about 7 kilometers from the hotel. This expansive recreational area features a theme park, water park, and beach, providing endless entertainment options for visitors of all ages. Whether you're seeking thrills on amusement rides or relaxing by the beach, Ancol Dreamland has something for everyone.

6. Fatahillah Square

Fatahillah Square, located around 5 kilometers from the hotel, is a historic site that offers a glimpse into Jakarta's colonial past. The square is surrounded by beautiful Dutch colonial buildings and is home to several museums, cafes, and street vendors. It's a great place to stroll, take photos, and soak in the local atmosphere.

7. Sunda Kelapa Harbor

About 6 kilometers from BEST WESTERN Mangga Dua Hotel & Residence, Sunda Kelapa Harbor is a historic port that showcases traditional wooden schooners. Visitors can take a leisurely walk along the waterfront, enjoy fresh seafood at nearby restaurants, and learn about the maritime history of Jakarta.

8. Taman Mini Indonesia Indah

Located approximately 20 kilometers from the hotel, Taman Mini Indonesia Indah is a cultural park that showcases the diversity of Indonesia's provinces. The park features traditional houses, museums, and cultural performances, making it an excellent destination for families and those interested in learning about Indonesia's rich heritage.

9. National Monument (Monas)

The National Monument, or Monas, is about 7 kilometers from the hotel and is an iconic symbol of Jakarta. Visitors can climb to the top for panoramic views of the city and explore the surrounding park, which is perfect for picnics and leisurely walks.

10. Kota Tua (Old Town)

Finally, Kota Tua, located around 5 kilometers from BEST WESTERN Mangga Dua Hotel & Residence, is a historic area that features colonial architecture and charming streets. Visitors can explore museums, cafes, and art galleries while enjoying the vibrant atmosphere of this cultural hub.

Tips and Tricks for Staying at BEST WESTERN Mangga Dua Hotel & Residence

Tips During Your Stay

To make the most of your stay at BEST WESTERN Mangga Dua Hotel & Residence, consider these tips: always check for special promotions or packages that the hotel may offer, and donโ€™t hesitate to ask the staff for recommendations on local attractions and dining options. They are more than happy to assist you in making your stay enjoyable.

Tips for Enjoying Hotel Facilities

Take advantage of the hotelโ€™s facilities by scheduling time for the fitness center and pool. If youโ€™re traveling with family, be sure to check out the family-friendly amenities available. Additionally, consider dining at the on-site restaurant to experience the convenience of enjoying delicious meals without leaving the hotel.

Why Book BEST WESTERN Mangga Dua Hotel & Residence on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, including the BEST WESTERN Mangga Dua Hotel & Residence. Whether you're looking for budget-friendly stays or luxurious experiences, Traveloka has something for everyone. This flexibility allows you to choose the perfect hotel that fits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, giving you the flexibility to manage your travel budget effectively. Enjoy peace of mind knowing that your booking is secure and hassle-free.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, youโ€™ll unlock exclusive offers, discounts, and priority customer service, enhancing your overall travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including BEST WESTERN Mangga Dua Hotel & Residence. These authentic reviews provide valuable insights into the hotelโ€™s services and facilities, helping you make informed decisions when booking your stay.

With all these advantages, thereโ€™s no reason not to choose BEST WESTERN Mangga Dua Hotel & Residence for your next trip to Jakarta. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in BEST WESTERN Mangga Dua Hotel & Residence

Bar, Cafe and Lounge BEST WESTERN Mangga Dua Hotel & Residence
Bar, Cafe and Lounge
Swimming Pool BEST WESTERN Mangga Dua Hotel & Residence
Swimming Pool
Fitness Center BEST WESTERN Mangga Dua Hotel & Residence
Fitness Center
Functional Hall BEST WESTERN Mangga Dua Hotel & Residence
Functional Hall
Lobby BEST WESTERN Mangga Dua Hotel & Residence
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • PRINTER

General

  • AC
  • Non-smoking room

Things to Do

  • Fitness center

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in BEST WESTERN Mangga Dua Hotel & Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Gym, Swimming Pool open for limited number of guests per day from 16-4-2025 to 31-12-2025.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at BEST WESTERN Mangga Dua Hotel & Residence
168
Number of floors in BEST WESTERN Mangga Dua Hotel & Residence
33
Another facilities in BEST WESTERN Mangga Dua Hotel & Residence
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in BEST WESTERN Mangga Dua Hotel & Residence

What are available facilities at BEST WESTERN Mangga Dua Hotel & Residence ?
There are top facilites at BEST WESTERN Mangga Dua Hotel & Residence such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BEST WESTERN Mangga Dua Hotel & Residence ?
The standard check-in time at BEST WESTERN Mangga Dua Hotel & Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BEST WESTERN Mangga Dua Hotel & Residence provide breakfast?
Yes, BEST WESTERN Mangga Dua Hotel & Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in BEST WESTERN Mangga Dua Hotel & Residence

8,3
Very Good

From 4.103 reviews

Provided by travelers on
Cleanliness

8,3

Room Comfort

8,3

Meal

8,3

Location

8,2

Service and Facilites

8,3

People often mention about BEST WESTERN Mangga Dua Hotel & Residence
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Staff Friendliness (32)
Taste (29)
Ambiance (27)
Bedroom (26)
Distance to City Center (23)
Variety (23)
Room Space (20)
Hotel Area (18)
Bathroom (17)
Wifi (15)
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Traveler Reviews BEST WESTERN Mangga Dua Hotel & Residence

Number of reviews per page
20
40
Customer reviews
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wisnu w. p.
icon-origin-TRAVELOKA

6,7

/10

Reviewed 1 week(s) ago

It's too old, the interior is dim, the bathroom shower is problematic, the breakfast is quite varied.
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L***A
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9,1

/10

Reviewed 3 week(s) ago

got to know two nights during the fasting month, the first night the sahur menu was a package of our choice delivered to the room, the second night a buffet like the usual breakfast. because I ordered through traveloka there was a free takjil promo too. the service was really good, the room was quite big even though it was a bit old
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S***h
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Staycation
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9,1

/10

Reviewed 3 week(s) ago

I really like the restaurant and the swimming pool.. clean, spacious, very clean toilets, fragrant and there is a playground near the pool. The pool is for toddlers, children and adults. for the restaurant the food is delicious, what I like the most is the sushi.. for the cleanliness of the room is still lacking, the floor is still dusty, the table too.
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1 people find it helpful

g***y
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10,0

/10

Reviewed 3 week(s) ago

The restaurant staff is very friendly... comfortable and strategic location
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1 people find it helpful

D***i
icon-Leisure
Leisure
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6,9

/10

Reviewed 3 week(s) ago

Plus, the price is cheap for an executive room with 2 queen beds, the hotel staff is friendly, the restaurant is delicious, there are many variations, the chef who makes waffles is very friendly and even bargains with visitors. The downside is, yes, swimming requires a swimsuit, while I was wearing a t-shirt and shorts, it doesn't matter if I get reprimanded, but I was the only one who got reprimanded, even though there were many mothers there who were wearing the same t-shirts as me. So I was confused. I intended to stay for 2 more nights, but it didn't happen because of that incident. It's okay to get reprimanded, but reprimand everyone. Thank you๐Ÿ™๐Ÿป hopefully it will be improved again And one more downside is that finding food after 11 o'clock is a bit difficult because the surrounding area is already closed and the restaurant closes at 10 o'clock.
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1 people find it helpful

S***H
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10,0

/10

Reviewed 5 week(s) ago

Very good, I really like it, thank you, I will order again
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S***a
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8,5

/10

Reviewed 10 week(s) ago

Overall good, standard according to the price. Maybe the cleanliness of the room can be improved
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R***a
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8,4

/10

Reviewed 10 week(s) ago

There are only 2 lifts, it takes a long time to go up and down. Breakfast variations are also very limited
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1 people find it helpful

R***a
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8,4

/10

Reviewed 10 week(s) ago

There are only 2 lifts for up and down access so you have to wait a long time.
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N***a
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Staycation
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6,1

/10

Reviewed 12 week(s) ago

The AC in the room only blows out air, not cold. I called the technician, he said "it will cool down later" but in reality it won't cool down until tomorrow! It's stuffy. Everyone has finished breakfast at 8:30, oh my. Just once is enough.
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1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear our value guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management. Best Western Mangga Dua Hotel and Residence
2***1
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 12 week(s) ago

When I was in Jakarta from Bandung, I left my bag at woosh. With the alertness and agility of the hotel staff. My bag returned safely and without any damage. I really appreciate the staff who were very agile in helping. Thank you to the staff from the hotel who have been very helpful in helping me find my bag. ๐Ÿ‘๐Ÿ‘๐Ÿ‘
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1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear our value guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future,Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management. Best Western Mangga Dua Hotel and Residence
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 12 week(s) ago

Staycation several times here, close to the shopping center, nice hospitality, the food is also delicious. It's just not comfortable with the toilet, the floor is not suitable for the toilet, it's too slippery, because bringing elderly people and children, I was worried several times almost slipped. Maybe it can be replaced with a safer floor for the toilet. Anyway, tq, so happy to stay here ๐Ÿ˜˜๐Ÿ˜
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Accommodation's Reply
05 Feb 2025
Dear our value guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance,Sincerely, Management. Best Western Mangga Dua Hotel and Residence
M Niki N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 12 week(s) ago

Room as ordered, city view, food is quite good.
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Accommodation's Reply
05 Feb 2025
Dear m niki and, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future,Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management. Best Western Mangga Dua Hotel and Residence
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Willy U.
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6,4

/10

Reviewed 12 week(s) ago

Breakfast is not varied enough, food refills are quite late, as a result, breakfast at a hotel of BW's level is only rice + fried egg + instant noodles. The toilet smells and the flush is not strong enough. There needs to be a bracket in the shower room because guests also bring their own equipment,
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Accommodation's Reply
05 Feb 2025
Dear Willy you, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance,Sincerely, Management. Best Western Mangga Dua Hotel and Residence
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Siti N.
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10,0

/10

Reviewed 14 week(s) ago

The hotel is very comfortable, the staff is friendly, the breakfast menu is delicious โค๏ธ
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1 people find it helpful

Adam Z.
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Leisure
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8,8

/10

Reviewed 16 week(s) ago

constrained by the elevator.. only 2 have access to the hotel starting from floor 21-33.. so wasting time in the elevator. breakfast over capacity.. no place to sit.. lack of preparation.. food refill late.. no preparation to face the day after the new year in the kitchen. for the man guarding the Indomie stand is very friendly. I like friendly staff. good job.
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1 people find it helpful

F***i
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Staycation
icon-origin-TRAVELOKA

6,0

/10

Reviewed 16 week(s) ago

1. 33-storey hotel but only 2 elevators. 2. Elevator access cannot use room cards and not all rooms get elevator access cards, have to wait a long time to be able to go up/down. 3. The bathroom floor is not slanted to the drainer so that water pools in the bathroom. 4. The bathroom always smells of urine like there is a leak from the toilet. 5. When checking in to the room, towels are also not provided so you have to request 6. Not allowed to borrow utensils such as spoons/forks on the grounds that the staff is busy 7. One good thing is that the security staff are very friendly and helpful
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F***i
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Staycation
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6,3

/10

Reviewed 16 week(s) ago

1. 33-storey hotel but only 2 elevators. 2. Elevator access cannot use room cards and not all rooms get elevator access cards, have to wait a long time to be able to go up/down. 3. The bathroom floor is not slanted to the drainer so that water pools in the bathroom. 4. The bathroom always smells of urine like there is a leak from the toilet. 5. When checking in to the room, towels are also not provided so you have to request 6. Not allowed to borrow utensils such as spoons/forks on the grounds that the staff is busy 7. One good thing is that the security staff are very friendly and helpful
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H***a
icon-Leisure
Leisure
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6,7

/10

Reviewed 16 week(s) ago

Friendly staff. Long check-in time. Even though I arrived at 3 o'clock, I was still told to wait. The room key was wrong, I reported it back and forth to the receptionist 3 times. The elevator took so long. Then the towels weren't there. It was only delivered at Maghrib. The AC wasn't cold, the outdoor AC was incredibly noisy. Breakfast was also mediocre, the melon was hard and bitter. There was food that was already sour. Please fix it again.
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2 people find it helpful

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Armansyah S.
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10,0

/10

Reviewed 17 week(s) ago

This hotel is highly recommended, I stayed with my family, when I left something behind it was stored well.
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Lobby 4 BEST WESTERN Mangga Dua Hotel & Residence

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