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Central City Family Residence

Name: Central City Family Residence
Address: Jl. Tembok Dukuh No.52, Tembok Dukuh, Kec. Bubutan (Near Pasar Turi), Genteng, Surabaya, Jawa Timur, Indonesia, 60173, Jl. Tembok Dukuh No.52, Tembok Dukuh, Kec. Bubutan (Near Pasar Turi), Jawa Timur, 60173, Indonesia
Rating: 8.4

Hotels

8,4

/10

Very Good

644 reviews

In the Area

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Jl. Tembok Dukuh No.52, Tembok Dukuh, Kec. Bubutan (Near Pasar Turi), Genteng, Surabaya, Jawa Timur, Indonesia, 60173

Main Facilities

24-Hour Front Desk

Parking

WiFi

Central City Family Residence is a hotel in a good neighborhood, which is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Central City Family Residence

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What's around Central City Family Residence

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Jl. Tembok Dukuh No.52, Tembok Dukuh, Kec. Bubutan (Near Pasar Turi), Genteng, Surabaya, Jawa Timur, Indonesia, 60173

Discover More About Central City Family Residence

Location

Central City Family Residence is a hotel in a good neighborhood, which is located at Genteng.

About Central City Family Residence

Not only located within easy reach of various places of interests for your adventure, but staying at Central City Family Residence will also give you a pleasant stay.

Central City Family Residence is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Central City Family Residence is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Central City Family Residence provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Central City Family Residence, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Central City Family Residence.

If you plan to have a long-term stay, staying at Central City Family Residence is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Central City Family Residence is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Central City Family Residence will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Central City Family Residence is suitable for you who value privacy during your stay.

Central City Family Residence is the right choice for you who are looking for affordable accommodation in Genteng.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Central City Family Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Central City Family Residence is a wise choice for travelers visiting Genteng.

All facilities in Central City Family Residence

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Common Space

Lobby

Hotel Services

Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

General

AC
Clothes dryer
Family room
Non-smoking room
Rooftop terrace
Smoke-free
Terrace

In-room Facilities

Bathtub
Desk
Separate shower and tub
Shower
TV

Public Facilities

Parking
24-hour room service
Room service
WiFi in public area

Transportation

Limited parking
Bus/truck parking
Secure parking

Business Facilities

Business center
Business facilities
Meeting facilities

Kids and Pets

Highchairs
Supervised childcare

Things to Do

Fitness center
Garden

Food and Drinks

Dining area

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Central City Family Residence

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Business Facilities, Gym, Lobby, Restaurant / Bar open for limited number of guests per day from 26-10-2022 to 31-12-2022.

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General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Central City Family Residence	35
Number of floors in Central City Family Residence	4
Another facilities in Central City Family Residence	Express check-in, Front desk, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked question in Central City Family Residence

What are available facilities at Central City Family Residence?

There are top facilites at Central City Family Residence such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Central City Family Residence?

The standard check-in time at Central City Family Residence is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Central City Family Residence

Overall Ratings & Reviews Central City Family Residence

Traveloka (644)

8,4

Very Good

From 644 reviews

Provided by travelers on

Cleanliness

8,6

Room Comfort

8,4

Meal

8,0

Location

8,4

Service and Facilites

8,4

People often mention about Central City Family Residence

All

Ambiance (20)

Room Space (20)

Staff Friendliness (19)

Bedroom (19)

Bathroom (19)

Distance to City Center (14)

Check-in/out Time (14)

Accessibility (13)

Wifi (13)

Family Friendly (12)

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Traveler Reviews Central City Family Residence

Number of reviews per page

Customer reviews

A***i

Transit

9,4

/10

Reviewed 2 week(s) ago

we don't expect to get the room size as big as we got here, because we just passed by, only few hours rest before we continue our trip by train at night. great location, many street vendor nearby within neighborhood of hostel. air conditioner is working also the water heater. we booked for family room, and got #201 with private balcony. we got also free mineral water, just bring your own bottle to receptions and ask for mineral water, they will guide you the dispenser location. thank you Traveloka and hostel management.

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Accommodation's Reply

16 Apr 2025

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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Ahmad i.

Staycation

5,3

/10

Reviewed 2 week(s) ago

I only stayed for a short time from 2 to 8 at night because the room smelled stuffy and dusty, I couldn't stand the condition of the room so I moved to find a better place.

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Accommodation's Reply

16 Apr 2025

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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hasnikan d.

Transit

8,5

/10

Reviewed 2 week(s) ago

OK, if you go to Surabaya, it is close to Pasar Turi station to continue your trip. Comfortable hotel, cold AC, recommended.

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Accommodation's Reply

16 Apr 2025

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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M***a

Transit

8,8

/10

Reviewed 4 week(s) ago

Close to the station, suitable for those who want to transit, check-in time is 24 hours

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Accommodation's Reply

05 Apr 2025

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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W***S

8,8

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly and nice, the service is also okay. It's not boring. Always success for Central City Family Residence.

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1 people find it helpful

Accommodation's Reply

29 Mar 2025

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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Ali H.

9,4

/10

Reviewed 8 week(s) ago

Affordable, clean, and good hospitality. Great and thank you

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Accommodation's Reply

05 Mar 2025

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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N***a

9,7

/10

Reviewed 10 week(s) ago

The hotel staff is responsive, very comfortable, could be a regular if I stay in Surabaya again.

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Accommodation's Reply

17 Feb 2025

Thank you for the stars and review, we look forward to your next arrival with your family, friends and relatives, thank you.

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A***n

Transit

9,7

/10

Reviewed 11 week(s) ago

A comfortable place to rest, if I pass by I will stop by again

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1 people find it helpful

Accommodation's Reply

06 Feb 2025

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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Guest

10,0

/10

Reviewed 12 week(s) ago

Friendly boss, good service, clean rooms and area, if I go to Surabaya I will stay here again.

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Accommodation's Reply

01 Feb 2025

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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A***i

6,8

/10

Reviewed 13 week(s) ago

Got a room on the 3rd floor. The bathroom is far away. Have to go down to the 1st floor. The lights on the 2nd floor bathroom are out. The TV is OFF. THE ROOM HAS NO GRANDLE.

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2 people find it helpful

Accommodation's Reply

01 Feb 2025

Thank you for the stars and reviews, we look forward to your next arrival with your family, friends and relatives. Thank you, in response to your comments, our hotel rooms on the 3rd floor all have en-suite bathrooms, there are no outside bathrooms, the outside bathrooms are only on the 2nd floor, not the 1st floor, and all bathrooms have locks or bolts, all are complete, our suggestion is to choose a room with a deluxe superior type, we guarantee comfort, thank you

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M***i

Staycation

8,0

/10

Reviewed 13 week(s) ago

quite comfortable but for the size of the room it is very uncomfortable, too narrow

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1 people find it helpful

Accommodation's Reply

29 Jan 2025

Thank you for the stars and reviews, we look forward to your next arrival with your family, friends and relatives, to choose a room must be according to your needs, if you want comfort please choose a superior deluxe room, we guarantee you are comfortable, what you choose is an economy and cheap room, thank you.

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M***h

Leisure

8,5

/10

Reviewed 16 week(s) ago

Good location with Pasar Turi station. In front of the hotel there are many food vendors. It's just a bit noisy in the morning because there is a surprise market.

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2 people find it helpful

Accommodation's Reply

04 Jan 2025

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives.

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Sri w.

Business

10,0

/10

Reviewed 18 week(s) ago

Thanks for the receptionist. Clean, around many food vendors

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Accommodation's Reply

24 Dec 2024

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives.

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A***s

Transit

6,6

/10

Reviewed 19 week(s) ago

AC function is not good. The bathroom does not have a jet shower, but a dipper is not provided as a replacement. The room size is too small for that price! 2 people in the room are only provided 1 towel. The cleanliness is still beyond expectations. For those with low standards, this hotel is still worth it. The ground floor has 2 shophouses operating as shops, which slightly disturbs the comfort.

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Accommodation's Reply

17 Dec 2024

Thank you for the stars and reviews, we look forward to your next arrival with your family, friends and relatives. Thank you, after we investigated and saw our CCTV, you did ask for only one towel, if you want a bigger room, please book a deluxe superior type which is bigger and more comfortable, our people have tried to direct you to move rooms but you insisted on staying in that room because of the main consideration of the cheap price of the room, please read the complete description on Traveloka before booking, thank you

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A***a

Transit

6,2

/10

Reviewed 19 week(s) ago

The reception area is not at all like the photo in the app. The front of the hotel looks different from the photo, dark. The room is cheap but damp, the bed is not far from the toilet (separated by a damp wall). The front yard of the hotel is a parking lot for box cars and trucks, lots of trash and smelly. The sheets are not very clean. Only managed to stay for 2 hours because of the conditions like that. Then checked out again.

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Accommodation's Reply

16 Dec 2024

Thank you for the stars and reviews, we look forward to your next arrival with your family, friends and relatives, thank you, I apologize after seeing our data and CCTV you did not stay at our place, we do not know your purpose in giving bad comments even though you did not come or stay at our place, thank you

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N***a

Leisure

8,5

/10

Reviewed 20 week(s) ago

The hotel is in the middle of the city. There are many food stalls too. From the outside, it doesn't look like a hotel because it's next to a shop, but there's a big banner that could be a sign. The rooms and bathrooms are clean. Refillable drinking water is available. The staff are friendly. Great experience.

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2 people find it helpful

Accommodation's Reply

15 Dec 2024

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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R***a

Leisure

8,2

/10

Reviewed 20 week(s) ago

It's quite good for resting, the AC works, hot water for a warm shower, from the front you can't see the hotel because it's covered by a goods transport truck, the hotel name is only written on the edge of the wall

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3 people find it helpful

Accommodation's Reply

15 Dec 2024

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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Adrian H.

8,0

/10

Reviewed 22 week(s) ago

The AC is not working optimally so the atmosphere is hot. Cleanliness needs to be improved especially in the bathroom because the floor is slippery

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3 people find it helpful

Accommodation's Reply

28 Nov 2024

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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A***i

Transit

9,4

/10

Reviewed 22 week(s) ago

The receptionist was friendly, helped me carry my things to the 3rd floor, good, the room is also suitable for backpackers who only stay for a day or two, low budget, I got it, Masha Allah, it's great.

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3 people find it helpful

Accommodation's Reply

28 Nov 2024

Thank you for the stars and review, we look forward to your next visit with your family, friends and relatives. Thank you.

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Andry S.

Business

8,5

/10

Reviewed 23 week(s) ago

Strategic location. Close to the station. Close to food vendors. Good enough for a stopover / transit.

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1 people find it helpful

Accommodation's Reply

24 Nov 2024

Thank you for the stars and reviews, we look forward to your next arrival with your family, friends and relatives, thank you. Make sure to use the official traveloka application, it's cheaper, easier and faster

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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