d'primahotel Jemursari Surabaya

Hotels
9,3
/10

Exceptional

569 reviews
In the Area
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Jl. Raya Prapen No.22, Panjang Jiwo, Kec. Tenggilis Mejoyo, Surabaya, Jawa Timur , Wonocolo, Surabaya, Jawa Timur, Indonesia, 60299

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
d'primahotel Jemursari Surabaya is a hotel in a good neighborhood, which is located at Wonocolo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jl. Raya Prapen No.22, Panjang Jiwo, Kec. Tenggilis Mejoyo, Surabaya, Jawa Timur , Wonocolo, Surabaya, Jawa Timur, Indonesia, 60299
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Discover More About d'primahotel Jemursari Surabaya

Location


d'primahotel Jemursari Surabaya is a hotel in a good neighborhood, which is located at Wonocolo.

About d'primahotel Jemursari Surabaya

d'primahotel Jemursari Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, d'primahotel Jemursari Surabaya is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, d'primahotel Jemursari Surabaya provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, d'primahotel Jemursari Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at d'primahotel Jemursari Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at d'primahotel Jemursari Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from d'primahotel Jemursari Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

d'primahotel Jemursari Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, d'primahotel Jemursari Surabaya is the right place to stay.

All facilities in d'primahotel Jemursari Surabaya

Others d'primahotel Jemursari Surabaya
Others

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

General

  • AC
  • Non-smoking room
  • Smoking area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Connectivity

  • Free WiFi

Accommodation Policy & General Information in d'primahotel Jemursari Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at d'primahotel Jemursari Surabaya
140
Number of floors in d'primahotel Jemursari Surabaya
7
Another facilities in d'primahotel Jemursari Surabaya
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in d'primahotel Jemursari Surabaya

What are available facilities at d'primahotel Jemursari Surabaya?
There are top facilites at d'primahotel Jemursari Surabaya such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at d'primahotel Jemursari Surabaya?
The standard check-in time at d'primahotel Jemursari Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does d'primahotel Jemursari Surabaya provide breakfast?
Yes, d'primahotel Jemursari Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in d'primahotel Jemursari Surabaya

9,3
Exceptional

From 569 reviews

Provided by travelers on
Cleanliness

9,3

Room Comfort

9,3

Meal

9,1

Location

9,3

Service and Facilites

9,3

People often mention about d'primahotel Jemursari Surabaya
All
Bedroom (91)
Staff Friendliness (82)
Accessibility (81)
Ambiance (81)
Bathroom (78)
Room Space (76)
Hotel Area (76)
Check-in/out Time (65)
Distance to City Center (63)
Surroundings (62)
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Traveler Reviews d'primahotel Jemursari Surabaya

Number of reviews per page
20
40
Customer reviews
R***y
icon-origin-TRAVELOKA

8,5

/10

Reviewed 7 day(s) ago

Initially we got a room with AC trouble. But we were able to immediately replace it with a room with better AC. So we could rest well. Thank you for your attention.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. And we apologize if there are some obstacles and inconveniences during your stay at d'primahotel. We have noted your review as a reference for improving our services in the future. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion with better services and facilities. Best regards, Management
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Y***a
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Staycation
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8,1

/10

Reviewed 2 week(s) ago

There are several things that guests need to prepare when staying at this hotel, in the room: 1. No hand soap available. 2. No mirror in the room (only a mirror in the toilet) 3. 600 ml bottled drinking water (no dispenser in the hallway)
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Manajemen Indonesia! Thank you for trusting d’primahotel as your accommodation to stay, and also for taking the time to write a comment through Traveloka. We apologize in advance for the inconvenience you experienced during your stay. Your complaint has been evaluated and we have also conveyed it to the team so that it can be fixed and not repeated in the future. We also ensure that we are consistent with the standards given, and we hope that you can give us the opportunity to prove that we can provide better service in the future, we also provide training to all staff to be able to improve the quality and service and attention that we will provide to all guests. Your comments will be very helpful to make our service more consistent and better in achieving the standards that you expect from our Hotel. Best Regards, Management
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L***A
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Staycation
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9,4

/10

Reviewed 2 week(s) ago

friendly staff informative and responsive, clean hotel even though budget but I think the furniture is still new. worth it. next time to Surabaya will come back again
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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h***f
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Staycation
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9,4

/10

Reviewed 2 week(s) ago

It's very comfortable and for the deluxe there's Netflix.
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1 people find it helpful

Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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Ninik S. M.
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10,0

/10

Reviewed 2 week(s) ago

Very satisfied, very friendly service.
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Accommodation's Reply
30 Apr 2025
Dear Mrs. Ninik S. M. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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I***M
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Staycation
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10,0

/10

Reviewed 3 week(s) ago

Stayed here for my husband's anniversary. Can request a free birthday cake by chatting directly to the hotel admin's WA. Alhamdulillah, there was a bonus of decorating the bed as well.. the food was delicious, all the staff were friendly, the room was clean and fragrant & the atmosphere was calm.. I want to stay here again next time.. thank you d prima
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+4

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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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R***a
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8,5

/10

Reviewed 3 week(s) ago

Worth the price! And helpful staff. The location is not in the city center but still strategic.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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H***a
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8,8

/10

Reviewed 3 week(s) ago

Overall okay, room cools down quickly, staff is friendly.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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T***y
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Staycation
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8,2

/10

Reviewed 3 week(s) ago

Always recommend to friends who come from out of town, and they are always satisfied staying here.
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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam. Warm greetings from d'primahotel Management Indonesia! Thank you for taking the time to share your experience about d'primahotel. Very happy to know that you are satisfied with the facilities and services we provide. All Management and staff of d'primahotel are looking forward to welcoming you back on the next occasion. Best regards, Management
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v***a
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10,0

/10

Reviewed 3 week(s) ago

Nice hotel, nice room, nice breakfast, nice service, nice parking, best 👍🏻

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Accommodation's Reply
30 Apr 2025
Dear Sir/Madam Thank you for your stay at d’primahotel Indonesia! Thank you for the feedback and rating given, we are so happy to hearing from you that you’re satisfied with our services. Your experiences during your stay and score given means a lot for us to continue to improve the quality of our services. We look forward to welcoming you again at d’primahotel Warm Regards, Management
Nur H.
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Staycation
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10,0

/10

Reviewed 3 week(s) ago

2 nights stay here safe, comfortable, and most importantly the kids also feel at home. Highly recommend to stay here for those who are looking for a hotel in Surabaya city center 😍
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M***l
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Leisure
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9,4

/10

Reviewed 3 week(s) ago

really really comfortable, definitely stay here again if I go to Surabaya
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Vicky A.
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Staycation
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9,4

/10

Reviewed 4 week(s) ago

Invite your family to spend the night here, it is estimated that the price is above 500 thousand because of the excellent service and cleanliness.
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Accommodation's Reply
08 Apr 2025
Dear Valued Guest. Warm greetings from d'primahotel Jemursari Surabaya, With all due respect, we would like to thank you for your positive review and perfect rating. We are very pleased to know that your stay with your family was enjoyable and left a good impression. Your statement that our service and cleanliness are on par with hotels that cost more than what you paid for is a very meaningful appreciation for our entire team. We always strive to provide the best service and maintain the quality of cleanliness of the rooms and hotel facilities, so that every guest feels comfortable and satisfied during their stay, without having to spend too much. We are proud to be able to provide added value to our guests through sincere service and clean and well-maintained facilities. Reviews like this are the motivation for us to continue to maintain and even improve the quality of service in the future. Once again, we would like to thank you for the trust and recommendations given. We look forward to welcoming you and your family back again in the future. Best regards, Imam n maulana. D'primahotel Management
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Y***i
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9,4

/10

Reviewed 5 week(s) ago

The menu variations need to be added, but overall it's just right.
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Accommodation's Reply
08 Apr 2025
Dear Valued Guests. Warm greetings from d'primahotel Jemursari Surabaya, First of all, allow us to express our deepest gratitude for the time you have taken to give us a very good review and assessment. We greatly appreciate every input given because it is an important reference in our efforts to improve the quality of hotel services and facilities. We have carefully noted your input regarding menu variations that still need to be improved. This feedback is certainly very valuable to us, and we will immediately convey it to the Food & Beverage team to be considered in developing the menu in the future. We are always committed to providing a more diverse and satisfying dining experience for all our guests. We are also pleased to know that overall you have felt comfortable during your stay with us. This gives a special spirit for our entire team to continue to provide the best service consistently. Once again, we would like to thank you for the trust that has been given to d'primahotel Jemursari Surabaya. We hope to welcome you back in the future with even better service. Yours sincerely, Imam n maulana. D'primahotel Management
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dedy h.
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9,7

/10

Reviewed 5 week(s) ago

looks like a new hotel, new furniture and furnishings, clean, friendly and responsive staff
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Accommodation's Reply
08 Apr 2025
Dear Valued Guest. Warm greetings from d'primahotel Jemursari Surabaya, Thank you for the positive review that you have given and the perfect rating given to us. We greatly appreciate every input given, and are pleased to know that your stay went well. We are very grateful that you are satisfied with the condition of our hotel which is still relatively new, with clean and well-maintained furnishings and furniture. A positive impression of cleanliness is something that we highly value, because guest comfort and satisfaction are our top priorities. We also express our gratitude for your appreciation of the friendliness and responsiveness of our staff. Our team is indeed trained to provide responsive, friendly, and professional service to ensure that every guest feels welcome and served as well as possible. Once again, we would like to thank you for the trust that has been given to d'primahotel Jemursari Surabaya. We will continue to strive to maintain and improve the quality of our services, and we look forward to welcoming you back on your next visit. Best regards, Imam n maulana. D'primahotel Management.
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D***a
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Leisure
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9,7

/10

Reviewed 5 week(s) ago

According to the price, cleanliness is okay
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Accommodation's Reply
08 Apr 2025
Dear Valued Guests. Warm greetings from d'primahotel Jemursari Surabaya, Thank you for your time and willingness to provide a very good review and assessment of your stay at our hotel. We greatly appreciate your appreciation for the cleanliness aspect that we have maintained diligently, as well as the suitability between the price offered and the quality of service and facilities that we provide. Positive comments like this are certainly a great motivation for our entire team to continue to maintain service and cleanliness standards for the comfort of all guests. We believe that guest satisfaction starts from basic things such as cleanliness, friendliness, and comfort. Therefore, we will continue to be committed to providing a pleasant and expected stay experience. Once again, we would like to thank you for the trust that has been given to d'primahotel Jemursari Surabaya. We look forward to your return visit in the future with even better service. Yours sincerely, Imam n maulana. D'primahotel Management
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A***a
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10,0

/10

Reviewed 5 week(s) ago

Last night I was just messing around with my mom and dad, after leaving Royal, I went straight to Dprima to try the hotel, it turned out to be really good, the service was also homey, the rooms also had good facilities and were clean. Next time I'll go to Dprima again 🤍🤍
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Accommodation's Reply
08 Apr 2025
Dear Valued Guest. Warm greetings from d'primahotel Jemursari Surabaya, We would like to express our deepest gratitude for the positive reviews and perfect ratings that have been given. We are very pleased to know that your stay with your family went smoothly and left a good impression. We also greatly appreciate your appreciation for the friendly service provided by our team, as well as the comfort and cleanliness of the rooms and facilities provided. Guest satisfaction is our top priority, and we are happy to be able to provide a comfortable resting atmosphere after quality time with family. Positive input like this means a lot to our entire team, because it is the spirit to continue to improve the quality of service to remain consistent and even better in the future. We sincerely look forward to welcoming you and your family back on your next visit. Do not hesitate to contact us if there is anything we can help you with to prepare for your next arrival. Best regards, Imam n maulana. D'primahotel Management
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N***a
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Staycation
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8,5

/10

Reviewed 5 week(s) ago

I stay here quite often. The room is not soundproof enough.
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Accommodation's Reply
08 Apr 2025
Dear Valued Guest. Warm greetings from d'primahotel Jemursari Surabaya, Thank you for taking the time to give us a very good review and rating. We greatly appreciate the trust of you who have chosen d'primahotel Jemursari Surabaya as a place to stay several times, both for business and personal trips. Your loyalty is an honor and great motivation for us to continue to provide the best service. Regarding your input regarding the soundproofing quality of the room, we apologize for any inconvenience you may have felt during your stay. We will immediately follow up on this with our operational team as part of the evaluation and improvement of room facilities in the future. Guest comfort is our top priority, and every input is an important part of the process of improving the quality of our services. Once again, we would like to thank you for the appreciation and trust that has been given. We look forward to welcoming you back on the next occasion, and we will continue to strive to provide an even more enjoyable stay experience. Yours sincerely, Imam n maulana. D'primahotel Management
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K***a
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9,1

/10

Reviewed 6 week(s) ago

Love it, we love to stay there again.

2 people find it helpful

Accommodation's Reply
08 Apr 2025
Dear Valued Guest. Warm greetings from d'primahotel Jemursari Surabaya, We would like to express our deepest gratitude for your perfect rating and positive review. We are very pleased to know that your stay at our hotel was so pleasant that it left such a good impression. Your words of “Love it” and your desire to return to stay are a joy in themselves for us. This is a motivation for our entire team to continue to maintain and even improve the standards of service, cleanliness, and comfort to ensure that every guest feels satisfied and at home during their stay. We are honored to have been a part of your journey, and will be happy to welcome you back on your next visit with even better service. Once again, we would like to thank you for your trust in d'primahotel Jemursari Surabaya. See you again in the future. Sincerely, Imam n maulana. D'primahotel Management
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m***s
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8,5

/10

Reviewed 8 week(s) ago

Clean and good, all okay
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1 people find it helpful

Accommodation's Reply
20 Mar 2025
Dear Valued Guest. Warm greetings from d'primahotel Jemursari Surabaya, Thank you for your brief but meaningful review! We are glad to hear that you are satisfied with the cleanliness and facilities at d'primahotel Jemursari Surabaya. We always strive to maintain the standards of cleanliness and comfort so that every guest feels at home during their stay. We hope to welcome you back again on another occasion and provide an even more enjoyable stay experience. Do not hesitate to contact us if you have any special needs or questions. Thank you for choosing d'primahotel Jemursari Surabaya. Best regards, Imam n maulana. D'primahotel Management
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