Gardenia Resort and Spa

Resorts
All-star Accommodation
8,5
/10

Very Good

2.004 reviews

What Guests Say About Their Stay

Family Friendly (6)
Staff Friendliness (6)
Check-in/out Time (6)
Hotel Area (6)
andi
8,5
/ 10
Good and clean...thank so much.
Andre T. R.
10,0
/ 10
Nice room, cozy, comfort a nice place to stay
In the Area
See Map
Jl. Ahmad Yani II/Arteri Supadio, Kubu Raya, Pontianak, Kubu Raya, Kalimantan Barat, Indonesia, 78391

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Gardenia Resort and Spa is a good choice when you are visiting Raya River. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Gardenia Resort and Spa

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Jl. Ahmad Yani II/Arteri Supadio, Kubu Raya, Pontianak, Kubu Raya, Kalimantan Barat, Indonesia, 78391
Lobby Gardenia Resort and Spa
Lobby 2 Gardenia Resort and Spa

Discover More About Gardenia Resort and Spa

Location


Staying at Gardenia Resort and Spa is a good choice when you are visiting Raya River.

About Gardenia Resort and Spa

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gardenia Resort and Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Gardenia Resort and Spa is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Gardenia Resort and Spa.

All facilities in Gardenia Resort and Spa

Swimming Pool Gardenia Resort and Spa
Swimming Pool
Functional Hall Gardenia Resort and Spa
Functional Hall
Common Space Gardenia Resort and Spa
Common Space
Lobby Gardenia Resort and Spa
Lobby
Exterior Gardenia Resort and Spa
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast
  • Vegetarian meal

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Spa
  • Waterpark

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Transportation

  • Airport transfer
  • Secure parking

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Photocopier

Family-friendly Facilities

  • Children pool

Accessibilty

  • Accessibility equipment

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Gardenia Resort and Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Gardenia Resort and Spa
50
Number of floors in Gardenia Resort and Spa
1
Another facilities in Gardenia Resort and Spa
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Gardenia Resort and Spa

What are available facilities at Gardenia Resort and Spa?
There are top facilites at Gardenia Resort and Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gardenia Resort and Spa?
The standard check-in time at Gardenia Resort and Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Gardenia Resort and Spa provide breakfast?
Yes, Gardenia Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Gardenia Resort and Spa

8,5
Very Good

From 2.004 reviews

Provided by travelers on
Cleanliness

8,5

Room Comfort

8,6

Meal

8,2

Location

8,3

Service and Facilites

8,5

People often mention about Gardenia Resort and Spa
All
Accessibility (7)
Staff Friendliness (6)
Ambiance (6)
Bathroom (6)
Hotel Area (6)
Variety (6)
Family Friendly (5)
Wifi (5)
Check-in/out Time (5)
Bedroom (5)
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Traveler Reviews Gardenia Resort and Spa

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA

9,1

/10

Reviewed 2 week(s) ago

Excellent, receptionist, cleaning staff, security staff, restaurant staff Good job "best greeting" also best service. MAINTAIN. For the swimming pool only, please help to maintain the cleanliness of the water from moss, the children's pool area is very dirty, thank you.
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V***a
icon-origin-TRAVELOKA

8,8

/10

Reviewed 2 week(s) ago

the atmosphere is calm, just sorry the toilet smells, hopefully more attention will be paid to cleanliness. the breakfast menu is not too much
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B***i
icon-origin-TRAVELOKA

6,6

/10

Reviewed 4 week(s) ago

The room had lots of spider webs, the sheets had lots of stains. But the staff were all friendly and nice. Hopefully it will sell even better
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E***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,7

/10

Reviewed 12 week(s) ago

The resort is very quiet and comfortable to stay, the theme is nature, many shady trees, you can relax listening to the birds chirping, very relaxing. The staff is very responsive. Thank you Gardenia Resort.
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2 people find it helpful

L***i
icon-origin-TRAVELOKA

10,0

/10

Reviewed 19 week(s) ago

highly recommended for friends who want to vacation in Pontianak, the most suitable place to stay for families. clean, cool, far from noise. suitable for friends who want to have some alone time. when you go to Pontianak, don't forget to stay at Gardenia, hehe
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2 people find it helpful

d***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA

7,9

/10

Reviewed 28 week(s) ago

For a place to stay in a resort class with affordable prices, it is quite okay where the view is natural, it just seems to lack maintenance, from the swimming pool which has a dirty pool floor, there is no choice of breakfast/buffet only by order fried rice, complete rice and fried noodles, and the room area where the carpet has a damp smell so that it disturbs the comfort in the room.
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1 people find it helpful

P***n
icon-Transit
Transit
icon-origin-TRAVELOKA

8,5

/10

Reviewed 37 week(s) ago

The hotel location is very pleasant, to stay overnight, but far from shopping places, such as Indomaret, Alfamart, etc.
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2 people find it helpful

nanavaleta n.
icon-origin-TRAVELOKA

6,2

/10

Reviewed 41 week(s) ago

The hotel description is lacking, it feels a bit creepy, the staff is a bit unfriendly, the hot water is okay, the atmosphere is okay in the morning
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A***a
icon-origin-TRAVELOKA

8,5

/10

Reviewed 42 week(s) ago

Those who need peace from the hustle and bustle of the city can stay here.
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3 people find it helpful

D***i
icon-origin-TRAVELOKA

6,7

/10

Reviewed 50 week(s) ago

This is my first time staying here and when I was about to sleep there was a gecko in the room, I was shocked because there were 2 geckos 😭 and I had to move rooms at 01.30 at night because I was afraid the gecko would fall from the ceiling. This is my first time staying at a guesthouse with a gecko. Please ask the hotel to always check the room carefully because my family and I are disturbed and have less sleep, the intention to go on vacation instead becomes uncomfortable to sleep and hopefully no other guests experience the same thing. Thank you
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5 people find it helpful

Rivani P.
icon-origin-TRAVELOKA

9,6

/10

Reviewed 50 week(s) ago

The resort is nice, but the bathroom is not very clean.
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2 people find it helpful

Tris M.
icon-origin-TRAVELOKA

6,0

/10

Reviewed 53 week(s) ago

Agak horor. Mpe kami semua ga bisa tidur 😌.

1 people find it helpful

I***i
icon-origin-TRAVELOKA

10,0

/10

Reviewed 53 week(s) ago

The hotel staff is very friendly and helpful, the place is comfortable and clean.
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Ss Seigaram
icon-origin-TRAVELOKA

9,1

/10

Reviewed 54 week(s) ago

Very close to Pontianak airport. Cleanliness has declined somewhat because every time we leave the island we definitely stay here.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 54 week(s) ago

Fast service and very courteous to our guest who stayed.
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1 people find it helpful

cen h.
icon-origin-TRAVELOKA

6,3

/10

Reviewed 56 week(s) ago

Tidak ada bellboy. FO pasif. Kamar bau. Lantai bunyi. Showernya jelek. Banyak sampah daun dan tanting tidak dibersihkan. Extra charge untuk bantal tambahan. FO tidak membaca request.

2 people find it helpful

A***i
icon-origin-TRAVELOKA

10,0

/10

Reviewed 58 week(s) ago

Friendly and very fast in service.
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Sumiati
icon-origin-TRAVELOKA

5,4

/10

Reviewed 58 week(s) ago

Very smelly toilet, broken showers, dirty floor, dirty carpets, Very poor maintenance. Booked for 2 nights and paid. Decided to stay only 1 night and prepare to forgo 2nd night. Will not recommend to any of my friends, relatives.

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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 59 week(s) ago

Mantap dan memuaskan bagi tamu tamu kami.

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Linda Kay Jones
icon-origin-TRAVELOKA

9,4

/10

Reviewed 59 week(s) ago

I like the peace and quiet at Gardenia, and love how close it is to the airport in Pontianak. The grounds are very nice and feel like a retreat from the hubbub of a city. An unusual feature is boardwalks throughout the resort as a means of getting from one place to another. There is convenient food service on the premises, and the food is very good and reasonably priced. The rooms are spacious and comfortable.
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Number of reviews per page
20
40

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Bedroom 4 Gardenia Resort and Spa

Disclaimer

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