Golden Tulip Balikpapan Hotel and Suites

Hotels
Preferred Partner Plus
Online Check-In Available
8,2
/10
Very Good
8.642 reviews

What Guests Say About Their Stay

Distance To City Center (75)
Room Space (70)
Ambiance (69)
Hotel Area (67)
ArBian O.
10,0
/ 10
Clean rooms, good food, central location, Netflix available, everything is comfortable.
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Andi M. M. H.
8,5
/ 10
The staff was quick, friendly & agile in moving us from the first room to a more comfortable room. 7 stars for the staff. Thanks Mas Joko & team ๐Ÿ™๐Ÿปโ˜บ๏ธ
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S***i
10,0
/ 10
The hotel staff are very friendly and very helpful during the check in and check out process, the hotel area is also clean, the food is also very varied, the view is also nice and cool. Thank you Golden Tulip Balikpapan... I will staycation again next time.
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F***y
10,0
/ 10
Quiet atmosphere, nice view, clean, friendly reception staff, delicious food, spacious rooms.
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D***i
9,4
/ 10
Really like the staycation here. Because the room is spacious, clean, the AC is cold, there is a comfortable sofa for watching TV. The TV is also smart so it is more comfortable, there is a refrigerator and a stove that are also clean. The best.
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In the Area
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Jl Jend Sudirman No 7, Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Golden Tulip Balikpapan Hotel & Suites Staying at Golden Tulip Balikpapan Hotel and Suites is a good choice when you are visiting Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Golden Tulip Balikpapan Hotel and Suites

Jl Jend Sudirman No 7, Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
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Lobby Golden Tulip Balikpapan Hotel and Suites
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Discover More About Golden Tulip Balikpapan Hotel and Suites

About Golden Tulip Balikpapan Hotel and Suites

Located in the vibrant city of Balikpapan, East Kalimantan, the Golden Tulip Balikpapan Hotel and Suites offers a perfect blend of luxury, comfort, and convenience. This upscale hotel is strategically situated near the city's business district, making it an ideal choice for both business travelers and vacationers. With its modern architecture and elegant interiors, the hotel provides a welcoming atmosphere that sets the stage for a memorable stay.

The Golden Tulip Balikpapan features a variety of accommodations, including spacious rooms and suites that are designed with your comfort in mind. Each room is equipped with modern amenities such as free Wi-Fi, flat-screen TVs, minibars, and coffee-making facilities. The hotelโ€™s commitment to quality service ensures that guests feel pampered and well taken care of throughout their stay.

One of the standout features of the Golden Tulip Balikpapan is its exceptional dining options. The hotel boasts a restaurant that serves a diverse menu, featuring both local and international cuisine. Guests can enjoy a delightful culinary experience while taking in stunning views of the city. Additionally, the hotel offers room service for those who prefer to dine in the comfort of their own room.

For those looking to unwind, the hotel provides a range of leisure facilities, including a swimming pool, fitness center, and spa services. Whether you want to take a refreshing dip, work out, or indulge in a relaxing massage, the Golden Tulip Balikpapan has something for everyone.

Moreover, the hotel is equipped with meeting and event spaces, making it a popular choice for corporate gatherings, weddings, and other special occasions. The professional staff is dedicated to ensuring that every event runs smoothly, providing all the necessary support and services.

In addition to its luxurious accommodations and facilities, the Golden Tulip Balikpapan is conveniently located near various attractions and points of interest. Guests can easily explore the local culture, shopping centers, and beautiful beaches that Balikpapan has to offer. With its prime location and top-notch amenities, the Golden Tulip Balikpapan Hotel and Suites is truly a gem in East Kalimantan.

Why You Should Stay at Golden Tulip Balikpapan Hotel and Suites

Staying at the Golden Tulip Balikpapan Hotel and Suites means immersing yourself in a world of comfort and luxury. The hotelโ€™s strategic location allows easy access to the cityโ€™s business hubs and leisure spots, making it perfect for both work and play. The attentive staff is always ready to assist, ensuring that your needs are met promptly. With a variety of amenities and services, including a well-equipped fitness center and a relaxing spa, you can unwind after a long day. Plus, the hotelโ€™s dining options cater to all tastes, making every meal a delightful experience.

Best Time to Stay at Golden Tulip Balikpapan Hotel and Suites

The best time to visit Balikpapan is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. If youโ€™re looking to enjoy the local festivals and events, consider planning your stay around the annual Balikpapan Fair, which usually takes place in August. Regardless of when you choose to visit, the Golden Tulip Balikpapan Hotel and Suites will provide a comfortable and enjoyable stay.

Transportation and Accessibility

Access to the Airport

The Golden Tulip Balikpapan Hotel and Suites is conveniently located just a short drive from Sultan Aji Muhammad Sulaiman International Airport (BPN). The airport is approximately 15 kilometers away, making it easily accessible for travelers. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure experience. Whether youโ€™re arriving late at night or departing early in the morning, the hotelโ€™s transportation options will cater to your needs.

Public Transportation

Getting around Balikpapan is easy, thanks to the availability of public transportation options. The city has a network of buses and taxis that can take you to various attractions and business districts. Additionally, ride-hailing services are widely used in the area, providing a convenient way to navigate the city. The hotelโ€™s staff can assist you in arranging transportation, ensuring that you can explore Balikpapan with ease.

Unique Facilities at Golden Tulip Balikpapan Hotel and Suites

1. Rooftop Swimming Pool

The rooftop swimming pool at Golden Tulip Balikpapan offers stunning views of the city skyline. Itโ€™s the perfect spot to relax and soak up the sun while enjoying a refreshing dip. The pool area is equipped with comfortable loungers, making it an ideal place to unwind after a busy day.

2. State-of-the-Art Fitness Center

For fitness enthusiasts, the hotel features a state-of-the-art fitness center equipped with modern exercise machines and free weights. Whether you prefer cardio workouts or strength training, youโ€™ll find everything you need to maintain your fitness routine during your stay.

3. Spa and Wellness Center

The spa at Golden Tulip Balikpapan offers a range of treatments designed to rejuvenate and relax. From traditional massages to beauty therapies, the skilled therapists will ensure you leave feeling refreshed and revitalized. Itโ€™s the perfect way to pamper yourself during your stay.

Nearby Attractions at Golden Tulip Balikpapan Hotel and Suites

1. Kemala Beach

Located just 5 kilometers from the hotel, Kemala Beach is a popular destination for both locals and tourists. This beautiful beach offers soft sands and clear waters, making it perfect for swimming and sunbathing. Visitors can also enjoy various water sports and beachside dining options.

2. Balikpapan Plaza

Approximately 3 kilometers from the hotel, Balikpapan Plaza is a shopping center that features a variety of retail stores, restaurants, and entertainment options. Itโ€™s a great place to shop for souvenirs, enjoy a meal, or catch a movie.

3. Monpera Monument

The Monpera Monument, located about 4 kilometers from the hotel, is a significant landmark in Balikpapan. This monument commemorates the cityโ€™s history and is surrounded by a beautiful park, making it a great spot for a leisurely stroll or a picnic.

4. Plaza Balikpapan

Just 3.5 kilometers away, Plaza Balikpapan is another shopping destination that offers a wide range of shops, dining options, and entertainment facilities. Itโ€™s a great place to spend an afternoon exploring local and international brands.

5. Manggar Segara Sari Beach

Located about 8 kilometers from the hotel, Manggar Segara Sari Beach is known for its stunning sunsets and tranquil atmosphere. Itโ€™s an ideal spot for a relaxing day by the sea, with plenty of space for picnics and beach games.

6. East Kalimantan Museum

Approximately 6 kilometers from the hotel, the East Kalimantan Museum offers a glimpse into the regionโ€™s rich cultural heritage. The museum features various exhibits showcasing traditional artifacts, historical displays, and information about the local flora and fauna.

7. Taman Bekapai

Taman Bekapai, located just 2 kilometers from the hotel, is a beautiful park that serves as a recreational area for locals and visitors alike. The park features walking paths, gardens, and playgrounds, making it a great place for families to enjoy a day outdoors.

8. Borneo Adventure

For those seeking adventure, Borneo Adventure is located about 10 kilometers from the hotel. This tour company offers various outdoor activities, including jungle trekking, river cruises, and wildlife spotting, allowing you to experience the natural beauty of East Kalimantan.

9. Balikpapan Botanical Garden

Situated approximately 7 kilometers from the hotel, the Balikpapan Botanical Garden is a serene escape from the city. The garden features a diverse collection of plants and flowers, making it a perfect spot for nature lovers and photographers.

10. Sepinggan International Airport

Located about 15 kilometers from the hotel, Sepinggan International Airport is the main gateway to Balikpapan. It offers domestic and international flights, making it easy for travelers to access the city and surrounding areas.

Tips and Tricks for Staying at Golden Tulip Balikpapan Hotel and Suites

Tips During Your Stay

To make the most of your stay at Golden Tulip Balikpapan, consider booking your accommodations in advance, especially during peak travel seasons. Take advantage of the hotelโ€™s concierge services to get recommendations for local attractions and dining options. Donโ€™t forget to explore the nearby beaches for a relaxing day in the sun!

Tips for Enjoying Hotel Facilities

Make sure to check out the hotelโ€™s spa services for a rejuvenating experience. If youโ€™re a fitness enthusiast, try to schedule your workouts in the morning when the gym is less crowded. Also, donโ€™t miss the rooftop pool during sunset for a breathtaking view of the city.

Why Book Golden Tulip Balikpapan Hotel and Suites on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Golden Tulip Balikpapan Hotel and Suites stands out with its exceptional service and amenities, ensuring a memorable stay.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your travel budget more effectively. Additionally, the PayLater feature lets you secure your booking without immediate payment, giving you peace of mind.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, youโ€™ll unlock exclusive discounts and offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at the Golden Tulip Balikpapan Hotel and Suites. These reviews provide valuable insights into the hotelโ€™s services and amenities, helping you make an informed decision when booking your stay.

With all these advantages, thereโ€™s no reason not to choose Golden Tulip Balikpapan Hotel and Suites for your next trip to East Kalimantan. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Golden Tulip Balikpapan Hotel and Suites

Bar, Cafe and Lounge Golden Tulip Balikpapan Hotel and Suites
Bar, Cafe and Lounge
Swimming Pool Golden Tulip Balikpapan Hotel and Suites
Swimming Pool
Fitness Center Golden Tulip Balikpapan Hotel and Suites
Fitness Center
Functional Hall Golden Tulip Balikpapan Hotel and Suites
Functional Hall
Common Space Golden Tulip Balikpapan Hotel and Suites
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Desk
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Cafe

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Wedding service

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Outdoor tennis court

Nearby Facilities

  • ATM/Banking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Golden Tulip Balikpapan Hotel and Suites

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 425,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Golden Tulip Balikpapan Hotel and Suites
150
Number of floors in Golden Tulip Balikpapan Hotel and Suites
23
Another facilities in Golden Tulip Balikpapan Hotel and Suites
Coffee shop, Room service, Safety deposit box, WiFi in public area, Family room

Frequently asked question in Golden Tulip Balikpapan Hotel and Suites

What are available facilities at Golden Tulip Balikpapan Hotel and Suites?
There are top facilites at Golden Tulip Balikpapan Hotel and Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Golden Tulip Balikpapan Hotel and Suites?
The standard check-in time at Golden Tulip Balikpapan Hotel and Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Golden Tulip Balikpapan Hotel and Suites provide breakfast?
Yes, Golden Tulip Balikpapan Hotel and Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Golden Tulip Balikpapan Hotel and Suites?
Golden Tulip Balikpapan Hotel and Suites is a 4.0-star hotel.
How many floors does Golden Tulip Balikpapan Hotel and Suites have?
Golden Tulip Balikpapan Hotel and Suites has 23 floors.
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More Reviews from Other Guests in Golden Tulip Balikpapan Hotel and Suites

8,3
Very Good
From 8.579 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,4

Meal

8,3

Location

8,6

Service and Facilites

8,2

People often mention about Golden Tulip Balikpapan Hotel and Suites
All
Bedroom (62)
Distance to City Center (61)
Ambiance (61)
Room Space (61)
Hotel Area (60)
Bathroom (51)
Accessibility (50)
Family Friendly (50)
Staff Friendliness (49)
Check-in/out Time (47)
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Traveler Reviews Golden Tulip Balikpapan Hotel and Suites

Number of reviews per page
20
40
Customer reviews
H***N
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Please improve the coordination with the parking ticket attendant at the reception. I have often stayed overnight and every time I want to leave, the car plate that was written down during check-in is not informed to the parking ticket attendant, so I end up having to wait for reconfirmation between the ticket attendant and the reception.
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We apologize for the unsatisfactory service and facilities, and we will contact the relevant parking department. We hope this will not diminish your confidence in choosing our hotel for your next stay. Sincerely, Olivia Palalongan, General Manager
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Luky
icon-Staycation
Staycation
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10,0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the rooms are clean.
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Accommodation's Reply
12 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We sincerely hope to welcome you back again in the future. Sincerely, Olivia Palalongan, General Manager
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n***r
icon-origin-TRAVELOKA
5,7
/10
Reviewed 2 week(s) ago
The afternoon staff were not very friendly, the toilet had problems that required calling staff twice, the TV had no channels and the AC was not cold.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to review Golden Tulip Balikpapan Hotel & Suites. We sincerely apologize for any inconvenience this may have caused you with our services and facilities. We will be following up with our engineering and front desk teams and hope this will not deter you from choosing our hotel for your next visit. Best regards, Olivia Palalongan, General Manager
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Ngantung A. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very pleasant recommended hotel, friendly service
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Mr. Dedi Aja, Dear Valued Guest, Thank you very much for taking the time to review your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, Executive Assistant Manager
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Golden Tulip is the only family destination when there is a need to go to Balikpapan, the rooms are clean and comfortable, the breakfast is also varied and everything is delicious.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to review Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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Hikmah A.
icon-Business
Business
icon-origin-TRAVELOKA
6,1
/10
Reviewed 3 week(s) ago
Oh my god, I'm so tired of staying here. I chose an executive room for a bit of peace, but it turned out to be the opposite. Coming home from Surabaya, I was given a delayed flight. I checked into the old hotel, and the AC in this room was so hot. 3 toddlers were already sulking because of the heat, even lying in the hallway because it was so hot. The technician came twice, but it was still hot, so I finally changed rooms. The AC was fine, but then in the morning, the AC and toilet suddenly leaked water. Oh my God, this is really a test. Please pay more attention to Golden Tulip. It's so far from the Golden Tulip in Java, for example. Pathetic. Sorry for the trauma of staying at this hotel.
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1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We apologize if our service and facilities were not satisfactory. We will contact our engineering team regarding the air conditioning and bathroom in the room. We hope this will not cause you to lose confidence in choosing our hotel on your next visit. Best regards, Olivia Palalongan, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
very fun, and the place is very clean.
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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W***u
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The room is spacious, with two bedrooms each with their own bathrooms, a living room, a pantry, and ocean views. The lobby is nice, with a direct ocean view. Overall, it's good.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your valuable feedback after your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Sincerely, Olivia Palalongan, General Manager
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Hadi l.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Very friendly, the best
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***y
icon-origin-TRAVELOKA
8,1
/10
Reviewed 5 week(s) ago
the AC in the main room isn't cold
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Friendly staff, okay room, okay view, okay facilities.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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Taor J. N.
icon-Business
Business
icon-origin-TRAVELOKA
9,0
/10
Reviewed 5 week(s) ago
The room is large, well-lit, and has plates, spoons, a sink, and a refrigerator. Breakfast is mediocre.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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ArBian O.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Clean rooms, good food, central location, Netflix available, everything is comfortable.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
This hotel is excellent and very satisfying for a family stay. Highly recommended ๐Ÿ™๐Ÿซฐ
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The place is nice and highly recommended for families.
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2 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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MASAGUS M. I. H.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The room is clean, comfortable, the bathroom is clean, suitable for family vacations ๐Ÿ™๐Ÿป
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
friendly staff, clean rooms, just a bit difficult to find parking on weekends
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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U***8
icon-Transit
Transit
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
Friendly staff when welcoming you at check-in and check-out times, room cleanliness and cooking utensils are clean and ready to use.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***r
icon-Business
Business
icon-origin-TRAVELOKA
8,1
/10
Reviewed 10 week(s) ago
The rooms and facilities are quite good and complete. But this is still an older hotel, so it's not well maintained.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***o
icon-origin-TRAVELOKA
8,8
/10
Reviewed 10 week(s) ago
Hopefully the check-in and check-out processes will be improved.
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Accommodation's Reply
14 Oct 2025
Thank you for staying at Golden Tulip Suites Balikpapan and sharing your feedback with us. We sincerely apologize if our facilities and services did not meet your expectations. We will review our check-in and check-out procedures, both through our systems and our staff. We hope this does not affect your confidence in staying with us next time. Thank you. General Manager Olivia Paralongan
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Number of reviews per page
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Lobby 4 Golden Tulip Balikpapan Hotel and Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,3
Very Good
From 8.579 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,4

Meal

8,3

Location

8,6

Service and Facilites

8,2

People often mention about Golden Tulip Balikpapan Hotel and Suites
All
Bedroom (62)
Distance to City Center (61)
Ambiance (61)
Room Space (61)
Hotel Area (60)
Bathroom (51)
Accessibility (50)
Family Friendly (50)
Staff Friendliness (49)
Check-in/out Time (47)
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Traveler Reviews Golden Tulip Balikpapan Hotel and Suites

Number of reviews per page
20
40
Customer reviews
H***N
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Please improve the coordination with the parking ticket attendant at the reception. I have often stayed overnight and every time I want to leave, the car plate that was written down during check-in is not informed to the parking ticket attendant, so I end up having to wait for reconfirmation between the ticket attendant and the reception.
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We apologize for the unsatisfactory service and facilities, and we will contact the relevant parking department. We hope this will not diminish your confidence in choosing our hotel for your next stay. Sincerely, Olivia Palalongan, General Manager
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Luky
icon-Staycation
Staycation
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10,0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the rooms are clean.
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Accommodation's Reply
12 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We sincerely hope to welcome you back again in the future. Sincerely, Olivia Palalongan, General Manager
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n***r
icon-origin-TRAVELOKA
5,7
/10
Reviewed 2 week(s) ago
The afternoon staff were not very friendly, the toilet had problems that required calling staff twice, the TV had no channels and the AC was not cold.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to review Golden Tulip Balikpapan Hotel & Suites. We sincerely apologize for any inconvenience this may have caused you with our services and facilities. We will be following up with our engineering and front desk teams and hope this will not deter you from choosing our hotel for your next visit. Best regards, Olivia Palalongan, General Manager
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Ngantung A. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very pleasant recommended hotel, friendly service
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Mr. Dedi Aja, Dear Valued Guest, Thank you very much for taking the time to review your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, Executive Assistant Manager
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H***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Golden Tulip is the only family destination when there is a need to go to Balikpapan, the rooms are clean and comfortable, the breakfast is also varied and everything is delicious.
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Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to review Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Best regards, Olivia Palalongan, General Manager
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Hikmah A.
icon-Business
Business
icon-origin-TRAVELOKA
6,1
/10
Reviewed 3 week(s) ago
Oh my god, I'm so tired of staying here. I chose an executive room for a bit of peace, but it turned out to be the opposite. Coming home from Surabaya, I was given a delayed flight. I checked into the old hotel, and the AC in this room was so hot. 3 toddlers were already sulking because of the heat, even lying in the hallway because it was so hot. The technician came twice, but it was still hot, so I finally changed rooms. The AC was fine, but then in the morning, the AC and toilet suddenly leaked water. Oh my God, this is really a test. Please pay more attention to Golden Tulip. It's so far from the Golden Tulip in Java, for example. Pathetic. Sorry for the trauma of staying at this hotel.
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1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you very much for your review of Golden Tulip Balikpapan Hotel & Suites. We apologize if our service and facilities were not satisfactory. We will contact our engineering team regarding the air conditioning and bathroom in the room. We hope this will not cause you to lose confidence in choosing our hotel on your next visit. Best regards, Olivia Palalongan, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
very fun, and the place is very clean.
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Accommodation's Reply
26 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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W***u
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The room is spacious, with two bedrooms each with their own bathrooms, a living room, a pantry, and ocean views. The lobby is nice, with a direct ocean view. Overall, it's good.
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your valuable feedback after your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back on your next visit. Sincerely, Olivia Palalongan, General Manager
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Hadi l.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Very friendly, the best
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***y
icon-origin-TRAVELOKA
8,1
/10
Reviewed 5 week(s) ago
the AC in the main room isn't cold
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Friendly staff, okay room, okay view, okay facilities.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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Taor J. N.
icon-Business
Business
icon-origin-TRAVELOKA
9,0
/10
Reviewed 5 week(s) ago
The room is large, well-lit, and has plates, spoons, a sink, and a refrigerator. Breakfast is mediocre.
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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ArBian O.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Clean rooms, good food, central location, Netflix available, everything is comfortable.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
This hotel is excellent and very satisfying for a family stay. Highly recommended ๐Ÿ™๐Ÿซฐ
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The place is nice and highly recommended for families.
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2 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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MASAGUS M. I. H.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The room is clean, comfortable, the bathroom is clean, suitable for family vacations ๐Ÿ™๐Ÿป
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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D***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
friendly staff, clean rooms, just a bit difficult to find parking on weekends
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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U***8
icon-Transit
Transit
icon-origin-TRAVELOKA
9,1
/10
Reviewed 10 week(s) ago
Friendly staff when welcoming you at check-in and check-out times, room cleanliness and cooking utensils are clean and ready to use.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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T***r
icon-Business
Business
icon-origin-TRAVELOKA
8,1
/10
Reviewed 10 week(s) ago
The rooms and facilities are quite good and complete. But this is still an older hotel, so it's not well maintained.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you very much for your kind comments regarding your stay at Golden Tulip Balikpapan Hotel & Suites. We look forward to welcoming you back again soon. Best regards, Olivia Palalongan, General Manager
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R***o
icon-origin-TRAVELOKA
8,8
/10
Reviewed 10 week(s) ago
Hopefully the check-in and check-out processes will be improved.
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Accommodation's Reply
14 Oct 2025
Thank you for staying at Golden Tulip Suites Balikpapan and sharing your feedback with us. We sincerely apologize if our facilities and services did not meet your expectations. We will review our check-in and check-out procedures, both through our systems and our staff. We hope this does not affect your confidence in staying with us next time. Thank you. General Manager Olivia Paralongan
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Number of reviews per page
20
40