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Goldvitel Hotel Surabaya

Name: Goldvitel Hotel Surabaya
Address: Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261, Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Jawa Timur, 60261, Indonesia
Rating: 8.4

Hotels

Preferred Partner Plus

All-star Accommodation

8,3

/10

Very Good

1.186 reviews

What Guests Say About Their Stay

Distance To City Center (110)

Staff Friendliness (93)

Ambiance (78)

Accessibility (74)

M***y

10,0

/ 10

Very friendly staff, clean and tidy rooms, close to the mall, strategic location, hotel security guards ready to help, nice swimming pool, nice view.

In the Area

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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named GoldVitel Hotel Surabaya Goldvitel Hotel Surabaya is a hotel in a good neighborhood, which is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Goldvitel Hotel Surabaya

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What's around Goldvitel Hotel Surabaya

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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

Discover More About Goldvitel Hotel Surabaya

note: hotel was previously named GoldVitel Hotel Surabaya

Location

Goldvitel Hotel Surabaya is a hotel in a good neighborhood, which is located at Genteng.

About Goldvitel Hotel Surabaya

Goldvitel Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Goldvitel Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Goldvitel Hotel Surabaya.

Goldvitel Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Goldvitel Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Goldvitel Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Goldvitel Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Goldvitel Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Goldvitel Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Goldvitel Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Goldvitel Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Goldvitel Hotel Surabaya.

All facilities in Goldvitel Hotel Surabaya

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Medical service
Multilingual staff
Wedding service

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Barbecue
Fitness center
Karaoke
Massage
Outdoor pool
Sauna
Spa

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Shops
Supermarket

Food and Drinks

Bar
Buffet breakfast
Cafe
Bar

Transportation

Area shuttle with surcharge
Bicycle rental
Shopping center shuttle
Valet parking

General

AC
Non-smoking room
Swimming pool
Rooftop terrace

Shuttle Service

Airport transfer (surcharge)
Cruise shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Business Facilities

Conference room
Meeting facilities

Kids and Pets

Babysitting
Highchairs

Sports and Recreations

Fitness center

Connectivity

Free WiFi

Accommodation Policy & General Information in Goldvitel Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Goldvitel Hotel Surabaya	104
Number of floors in Goldvitel Hotel Surabaya	20
Another facilities in Goldvitel Hotel Surabaya	Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in Goldvitel Hotel Surabaya

What are available facilities at Goldvitel Hotel Surabaya?

There are top facilites at Goldvitel Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Goldvitel Hotel Surabaya?

The standard check-in time at Goldvitel Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Goldvitel Hotel Surabaya provide breakfast?

Yes, Goldvitel Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Goldvitel Hotel Surabaya

Overall Ratings & Reviews Goldvitel Hotel Surabaya

Traveloka (1.186)

8,3

Very Good

From 1.186 reviews

Provided by travelers on

Cleanliness

8,2

Room Comfort

8,2

Meal

8,1

Location

8,7

Service and Facilites

8,4

People often mention about Goldvitel Hotel Surabaya

All

Distance to City Center (86)

Bedroom (72)

Staff Friendliness (71)

Ambiance (69)

Bathroom (60)

Wifi (51)

Accessibility (50)

Hotel Area (50)

Taste (48)

Room Space (47)

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Traveler Reviews Goldvitel Hotel Surabaya

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Customer reviews

Andy H.

Leisure

10,0

/10

Reviewed 2 day(s) ago

awesome hotel with the complete entertainment....

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Accommodation's Reply

24 Apr 2025

Dear Mr. Andy H., Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of an awesome hotel with complete entertainment. The experience of Mr./Mrs. and his family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and his family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya

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justin c. s.

Staycation

10,0

/10

Reviewed 2 day(s) ago

Friendly staff and strategic location.

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Accommodation's Reply

23 Apr 2025

Dear justin c. s., Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services. We looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya

e***a

8,5

/10

Reviewed 3 day(s) ago

good choice , good experience 🫰🏻

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Accommodation's Reply

23 Apr 2025

Dear e***a, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services. Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya

l***a

Leisure

8,0

/10

Reviewed 4 day(s) ago

The sheets were not changed, there was hair on the bed, the bathroom smelled.

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1 people find it helpful

Accommodation's Reply

21 Apr 2025

Dear Mr./Mrs. I*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and also for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel, we apologize if there is anything that is not pleasing to you and your family during your stay with us, especially the cleanliness of the room, we will be more intensive in conducting more detailed checks for the comfort of all guests, Thank you for your input and suggestions. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

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S***i

Business

9,1

/10

Reviewed 5 day(s) ago

So far okay, the service is satisfactory, it's just that the room has a bit of poor circulation, the bathroom is not comfortable and smells a bit, the lift doesn't have air conditioning, other than that I'm very satisfied.

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16 Apr 2025

Dear Mr./Mrs. Bemby E. I, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of being worth it and having stayed at Golfvitel 4 times, thank you for being our repeater guest. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

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N***s

Leisure

8,8

/10

Reviewed 2 week(s) ago

The ambience is amazing, but I happened to get a room with a broken bathroom handle. So I had to be careful not to get locked inside. Other than that, everything is safe and good👍

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1 people find it helpful

Accommodation's Reply

17 Apr 2025

Dear Mr./Mrs. N*s, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation, criticism and input and also for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel, we apologize if there is anything that is not pleasing to you and your family during your stay with us, especially regarding our interior facilities, we apologize for the negligence of this matter and we will immediately follow up on the replacement immediately for the comfort of all guests, Thank you for your input and suggestions. The experience of you and your family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We greatly hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

/10

Reviewed 2 week(s) ago

nice hotel, great location and worthed for the price

2 people find it helpful

Accommodation's Reply

15 Apr 2025

Dear H***n, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services, we do apologize for the inconvenience regarding the AIr Condition, soon we directly repair. Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya

A***a

Leisure

6,3

/10

Reviewed 2 week(s) ago

The room window was not fitted with transparent white curtains so there was no filter for sunlight to enter, especially since the room faced west and was very hot at noon check-in time. Complained to the management, initially saying that the room was like that, I was surprised that the answer was like that, just leave it as it is. Even though in the photos they marketed there were white curtains. When I said I wanted a bad review, they tried to find spare curtains. About half an hour I wasted time waiting for certainty, I couldn't do anything, I didn't dare to unpack my suitcase, I didn't dare to move my things. After a while the officer came to install the white curtains, meaning there were curtains but they deliberately didn't install them and provided a room that wasn't ready for the customer. After they were installed, I could only laugh because the curtains were also different on the right and left. I could only think to myself, what kind of 4-star hotel is this. There were also many defects in the room, damp walls, almost broken cupboards, broken toilet mirrors. This should be a 3-star hotel, not a 4-star hotel

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1 people find it helpful

Accommodation's Reply

15 Apr 2025

Dear Mr./Mrs. A*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and also for taking the time to share your experience during your stay and also for giving us a score to improve at Goldvitel Hotel Surabaya during your stay at our hotel, we apologize if there is anything that is not pleasing to you and your family during your stay with us, especially regarding our interior facilities, we apologize for the negligence of this matter and we will immediately follow up on replacing the new vitras for the comfort of all guests, Thank you for your input and suggestions. Your experience with your family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We greatly hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

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B***r

Staycation

9,4

/10

Reviewed 2 week(s) ago

One of the best hotels in Surabaya, close to TP, very cheap price for an area close to TP, adult swimming pool that meets my expectations in terms of depth. Awesome

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1 people find it helpful

Accommodation's Reply

11 Apr 2025

Dear Mr./Mrs. B*r, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of one of the hotels in Surabaya close to TP, adult swimming pool as expected. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We greatly hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

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F***z

Business

10,0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly and the food is very delicious.

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2 people find it helpful

Find this review helpful?

Accommodation's Reply

11 Apr 2025

Dear Mr./Mrs. D*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a comfortable, clean and friendly impression. Your family's experience when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

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A***f

9,7

/10

Reviewed 3 week(s) ago

The service is really cool, I recommend staying here with your family.

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Find this review helpful?

Accommodation's Reply

07 Apr 2025

Dear Mr./Mrs. A*f, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a really cool impression of the service and recommended stay at Goldvitel. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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