Great Western Hotel & Resort Serpong

Hotels
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8,0
/10

Very Good

4.141 reviews

What Guests Say About Their Stay

Distance To City Center (15)
Staff Friendliness (14)
Room Space (14)
Accessibility (12)
Sadiah
8,5
/ 10
This is the first time my family and I have stayed at this Great Western Resort Hotel. Alhamdulillah, the hotel is comfortable, the bedrooms and bathrooms are clean and the location is strategic, my family and I can go around the city of Tangerang for culinary delights. And especially my child he was very happy and at home at the Great Western Resort Hotel until he refused to go home, my child was happy when swimming in the morning with cool and clean air, even now every weekend request to stay at GWR again, and I promise next month I invited to stay there again, because the child's happiness is number 1. Thanks GWR has made my child feel at home and have a happy holiday.
dina j. n.
9,7
/ 10
The room is big, really good for taking family, the swimming pool is spacious, the kids are really happy, close to the motorway, recommended. 👍
Imam F.
8,8
/ 10
Clean and friendly service, strategic place.
SUNANDAR
9,7
/ 10
Overall it's really good, the toilet is clean, the room is clean, the room is spacious, I'm going to stay again here, the receptionist is very friendly, free parking.
Agus s.
8,5
/ 10
The place is comfortable, spacious, perfect if you bring family.
In the Area
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Jl. M.H. Thamrin KM. 2,7, Kebon Nanas, Cikokol, Serpong, Tangerang City Center, Tangerang, Banten, Indonesia, 15143

Main Facilities

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24-Hour Front Desk
Elevator
WiFi
Great Western Hotel & Resort Serpong is a hotel in a good neighborhood, which is located at Tangerang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jl. M.H. Thamrin KM. 2,7, Kebon Nanas, Cikokol, Serpong, Tangerang City Center, Tangerang, Banten, Indonesia, 15143
Lobby Great Western Hotel & Resort Serpong
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Discover More About Great Western Hotel & Resort Serpong

About Great Western Hotel & Resort Serpong

Located in the vibrant heart of Serpong, the Great Western Hotel & Resort Serpong is a premier destination for travelers seeking comfort, luxury, and convenience. This hotel is not just a place to stay; it’s an experience that combines modern amenities with a touch of traditional hospitality. With its strategic location, guests can easily access various attractions, shopping centers, and business districts, making it an ideal choice for both leisure and business travelers.

The hotel boasts a variety of well-appointed rooms and suites, each designed with the guest's comfort in mind. From cozy standard rooms to luxurious suites, every accommodation option is equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and minibars. The elegant decor and thoughtful amenities create a welcoming atmosphere that makes you feel right at home.

One of the standout features of the Great Western Hotel & Resort Serpong is its commitment to providing exceptional service. The staff is friendly, attentive, and always ready to assist with any requests, ensuring that your stay is as enjoyable as possible. Whether you need help with your luggage, recommendations for local attractions, or assistance with booking tours, the team is dedicated to making your experience memorable.

In addition to comfortable accommodations, the hotel offers a range of facilities designed to enhance your stay. Guests can enjoy a refreshing dip in the outdoor swimming pool, unwind at the spa, or maintain their fitness routine at the well-equipped gym. For those traveling for business, the hotel features meeting rooms and event spaces that can accommodate various functions, from corporate meetings to weddings.

Dining at the Great Western Hotel & Resort Serpong is a delightful experience. The on-site restaurant serves a diverse menu that includes both local and international cuisine, prepared by skilled chefs using fresh ingredients. Whether you’re in the mood for a hearty breakfast, a leisurely lunch, or a romantic dinner, the restaurant caters to all tastes and preferences.

Overall, the Great Western Hotel & Resort Serpong is a fantastic choice for anyone looking to explore the beauty of Serpong while enjoying top-notch accommodations and services. With its blend of comfort, convenience, and hospitality, it’s no wonder that this hotel is a favorite among travelers.

Why You Should Stay at Great Western Hotel & Resort Serpong

Choosing to stay at the Great Western Hotel & Resort Serpong comes with numerous benefits. First and foremost, its prime location allows easy access to key attractions and business hubs in the area. Whether you’re visiting for leisure or work, you’ll find that everything you need is just a short distance away.

Moreover, the hotel’s commitment to guest satisfaction is evident in every aspect of your stay. From the moment you check in, you’ll be greeted with warm smiles and exceptional service. The staff goes above and beyond to ensure that your needs are met, making your stay as comfortable as possible.

Additionally, the hotel offers a variety of amenities that cater to all types of travelers. Whether you’re looking to relax by the pool, indulge in a spa treatment, or stay active in the gym, you’ll find plenty of options to enhance your experience. The on-site dining options also provide a convenient way to enjoy delicious meals without having to leave the hotel.

Best Time to Stay at Great Western Hotel & Resort Serpong

The best time to stay at the Great Western Hotel & Resort Serpong largely depends on your preferences and what you want to experience during your visit. Generally, the dry season, which runs from May to September, is considered the ideal time to visit. During these months, you can expect pleasant weather, making it perfect for outdoor activities and exploring the nearby attractions.

However, if you’re looking for a quieter experience, consider visiting during the shoulder seasons of April and October. These months often see fewer tourists, allowing you to enjoy the hotel’s amenities and local attractions without the crowds. Additionally, you may find better rates and special promotions during these times.

Ultimately, regardless of when you choose to stay, the Great Western Hotel & Resort Serpong promises a memorable experience filled with comfort and hospitality.

Transportation and Accessibility

Access to the Airport

Getting to and from the Great Western Hotel & Resort Serpong is a breeze, thanks to its convenient location near major transportation hubs. The hotel is approximately 30 kilometers from Soekarno-Hatta International Airport, which is the main airport serving Jakarta and its surrounding areas. Depending on traffic conditions, the drive to the hotel typically takes around 45 minutes to an hour.

For added convenience, the hotel offers airport transfer services, allowing guests to arrange pick-up and drop-off directly through the hotel. This service ensures a hassle-free arrival and departure experience, making your travel plans smoother.

Public Transportation

For those who prefer to use public transportation, the Great Western Hotel & Resort Serpong is well-connected to various transit options. The nearby commuter train station provides easy access to Jakarta and other surrounding areas, making it a great choice for travelers looking to explore the region.

Additionally, local buses and ride-sharing services are readily available, providing further options for getting around. The hotel’s staff is always happy to assist with directions and transportation arrangements, ensuring that you can navigate the area with ease.

Unique Facilities at Great Western Hotel & Resort Serpong

1. Outdoor Swimming Pool

The outdoor swimming pool at the Great Western Hotel & Resort Serpong is a perfect spot to unwind and relax. Surrounded by lush greenery, it offers a serene environment for guests to enjoy a refreshing dip or lounge by the poolside with a good book.

2. Spa and Wellness Center

Indulge in a range of rejuvenating treatments at the hotel’s spa and wellness center. From traditional massages to modern therapies, the skilled therapists are dedicated to helping you relax and recharge during your stay.

3. Fitness Center

Stay active during your visit with access to the hotel’s well-equipped fitness center. Featuring modern exercise equipment, it’s the perfect place to maintain your workout routine while traveling.

Nearby Attractions at Great Western Hotel & Resort Serpong

1. AEON Mall BSD City

Located just 5 kilometers from the Great Western Hotel & Resort Serpong, AEON Mall BSD City is a popular shopping destination that offers a wide range of retail stores, dining options, and entertainment facilities. This modern mall features both international and local brands, making it a great place to shop for souvenirs or enjoy a meal with family and friends.

2. Scientia Garden

Approximately 6 kilometers from the hotel, Scientia Garden is a beautiful outdoor space that combines nature and recreation. Visitors can enjoy various activities such as cycling, jogging, or simply strolling through the lush gardens. It’s an ideal spot for families and nature lovers looking to escape the hustle and bustle of the city.

3. Taman Kota 2 BSD

Just 7 kilometers away, Taman Kota 2 BSD is a spacious park that offers a peaceful retreat for visitors. With its walking paths, playgrounds, and picnic areas, it’s a great place to relax and enjoy the outdoors. The park is also home to various events and activities throughout the year, making it a lively spot for locals and tourists alike.

4. BSD Xtreme Park

For adventure seekers, BSD Xtreme Park is located about 8 kilometers from the hotel. This outdoor adventure park offers a range of thrilling activities, including paintball, go-karting, and flying fox. It’s a fantastic place for families and friends to bond over exciting experiences.

5. The Breeze BSD City

Located approximately 9 kilometers from the Great Western Hotel & Resort Serpong, The Breeze BSD City is a lifestyle center that features a variety of dining, shopping, and entertainment options. With its beautiful outdoor setting, it’s a great place to enjoy a meal while taking in the scenic views.

6. Ocean Park BSD

Just 10 kilometers away, Ocean Park BSD is a water park that promises a fun-filled day for visitors of all ages. With its thrilling water slides, lazy river, and wave pool, it’s the perfect destination for families looking to cool off and have a blast.

7. Summarecon Mall Serpong

Approximately 11 kilometers from the hotel, Summarecon Mall Serpong is another popular shopping destination that offers a wide range of retail stores, dining options, and entertainment facilities. With its modern design and vibrant atmosphere, it’s a great place to spend a day shopping and dining.

8. Citra Raya World of Wonders

Located about 12 kilometers from the Great Western Hotel & Resort Serpong, Citra Raya World of Wonders is an amusement park that features various rides and attractions for families to enjoy. It’s a fantastic place for children and adults alike to experience the thrill of amusement park rides.

9. Bintaro Jaya Xchange Mall

Just 13 kilometers away, Bintaro Jaya Xchange Mall is a modern shopping center that offers a variety of retail stores, dining options, and entertainment facilities. With its spacious layout and vibrant atmosphere, it’s a great place to shop and relax.

10. Jakarta Aquarium

Located approximately 15 kilometers from the hotel, Jakarta Aquarium is an exciting destination for families and marine life enthusiasts. This indoor aquarium features a wide range of aquatic species and interactive exhibits, making it a fun and educational experience for visitors of all ages.

Tips and Tricks for Staying at Great Western Hotel & Resort Serpong

Tips During Your Stay

To make the most of your stay at the Great Western Hotel & Resort Serpong, consider these helpful tips. First, take advantage of the hotel’s concierge services to get recommendations for local attractions and dining options. They can provide valuable insights and help you plan your itinerary.

Additionally, don’t hesitate to ask the staff for assistance with any special requests or needs you may have during your stay. Whether it’s extra towels, room service, or transportation arrangements, the team is there to help you.

Tips for Enjoying Hotel Facilities

To fully enjoy the hotel’s facilities, be sure to explore all that the Great Western Hotel & Resort Serpong has to offer. Spend some time relaxing by the pool, indulging in a spa treatment, or working out in the fitness center. These amenities are designed to enhance your experience and provide a well-rounded stay.

Also, consider dining at the hotel’s restaurant to experience the delicious cuisine prepared by talented chefs. It’s a convenient option that allows you to enjoy a meal without having to venture out.

Why Book Great Western Hotel & Resort Serpong on Traveloka

Extensive Accommodation Options

When you book your stay at the Great Western Hotel & Resort Serpong through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices and find the perfect option that suits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers easy and flexible payment options, making it convenient for travelers to secure their bookings. With options like Pay at Hotel, you can enjoy peace of mind knowing that you won’t be charged until you arrive. Additionally, the PayLater feature allows you to save even more by deferring payment to a later date.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you can elevate your Traveloka Priority level, unlocking amazing benefits and special perks that enhance your travel experience. It’s a great way to enjoy additional savings and exclusive offers.

Real Guest Reviews

One of the best features of booking through Traveloka is the access to millions of verified guest reviews. These reviews provide valuable insights from travelers who have stayed at the Great Western Hotel & Resort Serpong, helping you make informed decisions about your accommodation. You can trust the feedback from real guests to guide your choice.

With all these advantages, there’s no reason not to choose the Great Western Hotel & Resort Serpong for your next stay. Booking hotel through Traveloka ensures a seamless experience, allowing you to focus on enjoying your trip to Serpong!

All facilities in Great Western Hotel & Resort Serpong

Lobby Great Western Hotel & Resort Serpong
Lobby
Accommodation Services Great Western Hotel & Resort Serpong
Accommodation Services
Bedroom Great Western Hotel & Resort Serpong
Bedroom
In-room Bathroom Great Western Hotel & Resort Serpong
In-room Bathroom

In-room Facilities

  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

General

  • Family room
  • Non-smoking room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry

Public Facilities

  • Elevator
  • WiFi in public area

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Great Western Hotel & Resort Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

*Reception is available until 9:00 pm. The latest check-in time is 9:00 pm* You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Great Western Hotel & Resort Serpong
127
Number of floors in Great Western Hotel & Resort Serpong
22
Another facilities in Great Western Hotel & Resort Serpong
Cable TV, Desk, Refrigerator, Shower, TV

Frequently asked question in Great Western Hotel & Resort Serpong

What are available facilities at Great Western Hotel & Resort Serpong?
There are top facilites at Great Western Hotel & Resort Serpong such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Great Western Hotel & Resort Serpong?
The standard check-in time at Great Western Hotel & Resort Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Great Western Hotel & Resort Serpong

8,0
Very Good

From 4.141 reviews

Provided by travelers on
Cleanliness

7,8

Room Comfort

7,9

Meal

7,7

Location

8,2

Service and Facilites

7,9

People often mention about Great Western Hotel & Resort Serpong
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Accessibility (10)
Bedroom (10)
Distance to City Center (9)
Staff Friendliness (9)
Ambiance (9)
Bathroom (9)
Hotel Area (9)
Wifi (8)
Room Space (8)
Check-in/out Time (6)
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Traveler Reviews Great Western Hotel & Resort Serpong

Number of reviews per page
20
40
Customer reviews
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ade a. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

Good & excellent, 7 days stay. Suggestion: AC may need attention to be cooler.
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1 people find it helpful

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Rendi N.
icon-Business
Business
icon-origin-TRAVELOKA

6,4

/10

Reviewed 12 week(s) ago

The hotel's nuances seem unclean, the furniture in the room also looks improper, such as the AC swinger holes. The bathroom door is broken and cannot be closed.
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1 people find it helpful

Anggara b. p.
icon-Staycation
Staycation
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8,5

/10

Reviewed 16 week(s) ago

The room's AC is not cold enough, so it's ok for a family.
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Sandra L.
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Staycation
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6,3

/10

Reviewed 16 week(s) ago

in front of the room there is a rope that really disturbs the view and photos, when I just entered I complained and asked to move rooms but the receptionist said that in the afternoon or before night the rope was gone, but what was said was a lie. The rope was still there until morning, it was really disappointing, why lie like that, I don't want to stay here again!
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1 people find it helpful

M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,5

/10

Reviewed 17 week(s) ago

so far ok, yesterday the items that should be added in the bathroom are soap, toothbrush, toothpaste, shower cap, and hair dryer. thank you..
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R***a
icon-origin-TRAVELOKA

8,8

/10

Reviewed 17 week(s) ago

Very good. Strategic location. Good service and the room is also clean.
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1 people find it helpful

I***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,8

/10

Reviewed 19 week(s) ago

Nice and comfortable. Subscribe
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1 people find it helpful

HUSIN O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,4

/10

Reviewed 21 week(s) ago

The problem is that the door to the room cannot be opened and replaced with another room.
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A***f
icon-Business
Business
icon-origin-TRAVELOKA

6,7

/10

Reviewed 24 week(s) ago

the ac is leaking the tv is not turning on the rest is okay
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b***s
icon-origin-TRAVELOKA

9,1

/10

Reviewed 24 week(s) ago

Highly recommended for business trips
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R***o
icon-origin-TRAVELOKA

8,5

/10

Reviewed 25 week(s) ago

If the event is at Grage Horizon this is a cool place to stay. Thank you.
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1 people find it helpful

T***a
icon-origin-TRAVELOKA

6,7

/10

Reviewed 26 week(s) ago

On the 29th floor, the TV is not yet a smart TV and cannot be turned on, the AC is also not cold in the room or the TV room, there is no refrigerator. Previously, I often got a good room here but now it's really bad.
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3 people find it helpful

F***l
icon-Staycation
Staycation
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9,1

/10

Reviewed 27 week(s) ago

It's comfortable enough for me, the room is spacious, clean enough, overall it's okay.
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Imam F.
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Staycation
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10,0

/10

Reviewed 29 week(s) ago

Nice. And comfortable. It's just that I didn't have sandals yesterday.
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1 people find it helpful

c***t
icon-origin-TRAVELOKA

8,3

/10

Reviewed 31 week(s) ago

The AC is hot, I have turned it on in the living room and my bedroom. There is a cockroach under the living room sofa.
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Accommodation's Reply
21 Sep 2024
Good afternoon, sis. Thank you for choosing Great Western Hotel & Resort as a place to rest. We apologize for the inconvenience, thank you for your input we will continue to improve our facilities and services.
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Zukri Z.
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8,2

/10

Reviewed 34 week(s) ago

It was fun staying at GWR, coincidentally there was a community event going on, suitable for those bringing family because the rooms have a living room, sofa, TV, refrigerator, etc.
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Accommodation's Reply
04 Sep 2024
Good afternoon, Zukri. Thank you for choosing Great Western Resort & Hotel as a place to rest. Hopefully your next visit will be more satisfying.
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A***l
icon-origin-TRAVELOKA

5,7

/10

Reviewed 34 week(s) ago

Sorry. The key is broken, I had to go back and forth to the receptionist 3 times. The room is dirty, the swimming pool is dirty, the phone is dead. Please check it first. Thanks.
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1 people find it helpful

Accommodation's Reply
04 Sep 2024
Good afternoon, sis. Thank you for choosing Great Western Hotel & Resort as a place to rest. We apologize for the inconvenience, thank you for your input we will continue to improve our facilities and services.
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Oon S.
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Transit
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8,5

/10

Reviewed 34 week(s) ago

Worth it for the price. Perfect for a transit break.
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Accommodation's Reply
29 Aug 2024
Good afternoon, sis. Thank you for choosing Great Western Resort & Hotel as a place to rest. Hopefully your next visit will be more satisfying.
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Imam F.
icon-Staycation
Staycation
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8,5

/10

Reviewed 35 week(s) ago

comfortable and safe. only the wifi is not stable
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Accommodation's Reply
29 Aug 2024
Good afternoon, Imam. Thank you for choosing Great Western Resort & Hotel as a place to rest. Hopefully your next visit will be more satisfying.
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m***l
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10,0

/10

Reviewed 35 week(s) ago

The atmosphere and location are nice and strategic.
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Accommodation's Reply
29 Aug 2024
Good afternoon, sis. Thank you for choosing Great Western Resort & Hotel as a place to rest. Hopefully your next visit will be more satisfying.
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Bedroom 4 Great Western Hotel & Resort Serpong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.