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Horison Ultima Ratu Serang

Name: Horison Ultima Ratu Serang
Address: Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117, Jl KH Abdul Hadi No 66, Banten, 42117, Indonesia
Rating: 8.4

Hotels

Preferred Partner Plus

8,3

/10

Very Good

3.744 reviews

What Guests Say About Their Stay

Distance To City Center (49)

Staff Friendliness (46)

Room Space (40)

Variety (40)

Elan P.

9,1

/ 10

Spend night in this hotel with my family, all experiences is wonderful. If you want a feel great hospitality service in downtown Serang (Banten Province capitol), you should come to this hotel. Starting from security, doorman, front office, they welcome you with warm greeting. No need to worries for healthy protocol, this hotel follow the rules. I have to mention Mr. Nurman from reception, he follow up my request regarding hot water issue immediately without any reasons. And also Ms. Intan & Ms. Sofia, always greet me by name during my stay, which is amazing. A lot of variety of food during breakfast, one of the best selling point from this hotel, and f&b crew is very attentive to the guest. From the greeter who registers (sorry Miss, really forget your name), food stall crew, service crew, they go extra mile to give the best service to the guest. Swimming pool, gym & spa also available in this hotel. Definitely will comeback to this hotel & highly recommended if you want to feel best hotel service in Serang. Minor thing is?: room facility.️. Furniture inside the room, is very old, stained at sofa, torn curtain and AC not working well. Maybe need renovation for all that things. Sorry for 4 stars review. Maybe after change all furniture & room facility, I wil give 5 stars review. Overall staying in this hotel is wonderful because of outstanding service from the crew to the guest. Keep the good work. Thank You.

Dika

9,7

/ 10

I feel so comfortable in this hotel. The people are very friendly and served us very well. Good job I want to go there again. Thank you

Fifin

10,0

/ 10

The room was awesome, comfy, got a pool view from the 5th floor.

Paul Paul

9,7

/ 10

Nice and very beautiful hotel

M Fadilul R.

8,8

/ 10

Great, having vacation an cozy hotel

In the Area

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Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

Staying at Horison Ultima Ratu Serang is a good choice when you are visiting Serang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Horison Ultima Ratu Serang

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What's around Horison Ultima Ratu Serang

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Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117

Discover More About Horison Ultima Ratu Serang

Location

Staying at Horison Ultima Ratu Serang is a good choice when you are visiting Serang City Center.

About Horison Ultima Ratu Serang

Whether you are planning an event or other special occasions, Horison Ultima Ratu Serang is a great choice for you with a large and well-equipped function room to suit your requirements.

If you plan to have a long-term stay, staying at Horison Ultima Ratu Serang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Horison Ultima Ratu Serang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Horison Ultima Ratu Serang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Horison Ultima Ratu Serang.

All facilities in Horison Ultima Ratu Serang

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Lobby

Exterior

Public Facilities

Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Fitness center
Massage
Outdoor pool
Spa

General

AC
Heater
Non-smoking room
Swimming pool

In-room Facilities

Cable TV
Desk
Shower
TV

Hotel Services

Concierge
24-hour Receptionist
Laundry service
Luggage storage

Food and Drinks

Bar
Poolside bar

Connectivity

LAN Internet
Free WiFi

Accessibilty

Disabled access friendly
Wheelchair accessible

Business Facilities

Business center
Meeting facilities

Transportation

Valet parking

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Horison Ultima Ratu Serang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Horison Ultima Ratu Serang	93
Number of floors in Horison Ultima Ratu Serang	5
Another facilities in Horison Ultima Ratu Serang	Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Horison Ultima Ratu Serang

What are available facilities at Horison Ultima Ratu Serang?

There are top facilites at Horison Ultima Ratu Serang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Horison Ultima Ratu Serang?

The standard check-in time at Horison Ultima Ratu Serang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Horison Ultima Ratu Serang provide breakfast?

Yes, Horison Ultima Ratu Serang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Horison Ultima Ratu Serang

Overall Ratings & Reviews Horison Ultima Ratu Serang

Traveloka (3.744)

8,3

Very Good

From 3.744 reviews

Provided by travelers on

Distance to City Center (43)

Staff Friendliness (42)

Ambiance (42)

Bedroom (40)

Variety (39)

Hotel Area (37)

Taste (36)

Family Friendly (35)

Bathroom (34)

Room Space (31)

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Traveler Reviews Horison Ultima Ratu Serang

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Customer reviews

F***h

6,5

/10

Reviewed 4 day(s) ago

This is my first time staying at this hotel, it seems like the hotel is not well maintained. The hallway carpet is worn out and untidy. The cleanliness of the room is not taken care of, when I entered there were still a lot of sunflower seed skins left by the previous person. When I got to the room the AC was not cold, and I asked to move rooms. I saw a minibar, but there was no refrigerator. Of the many shortcomings, the food is ok and delicious. That's all. And I might think twice about staying there again. Thank you

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C***a

8,8

/10

Reviewed 5 day(s) ago

got a 4th floor mountain view, the room is not scary, comfortable, ok

Reviewed 2 week(s) ago

The location is very strategic, near the culinary center.

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S***o

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S***I

Transit

6,0

/10

Reviewed 3 week(s) ago

I came here with my family with 2 kids. The hallway carpet is being maintained so the dust is everywhere. In the room, we also found dust on the TV table and another table. Maybe the room wasn't occupied for so long. They also did not refill the tissue pocket on the table. The soundproofing is also poor. 3/10.

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D***r

8,5

/10

Reviewed 3 week(s) ago

The staff is okay, it's just a shame that there's no hair dryer or chiller in the room. And it seems like the carpet is rarely vacuumed.

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ANNISYA M.

Leisure

10,0

/10

Reviewed 3 week(s) ago

It turns out that there are 2 Horisons in Serang, I initially thought this was the one in front of the town square, but it wasn't.. but it's okay because I didn't read the details of the address.. but overall the service is good and friendly, the hotel is also good and clean, there are many restaurants/food around it (the meatballs next door are delicious), the restaurant food is delicious and complete/has many variations.. I asked for the price for adding paxx, the price is affordable.. the view outside the hotel is also good, there are mountains in the distance.. okay, great 👍

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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