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Hotel Istana Ratu
Hotels
Preferred Partner
7,0
/10
Pleasant
968 reviews
What Guests Say About Their Stay
Distance To City Center (4)
Surroundings (4)
Nadhi S. S.
9,1
/ 10
Strategic location, close to office area and also recreation center.
calvin m.
9,7
/ 10
Strategic and satisfying place.
Delon p.
8,5
/ 10
Amazing, convenient and strategic, smoothly
Nurul
8,2
/ 10
location is very strategic for where to go
Decky Afriansyah
9,7
/ 10
Satisfactory, strategic location ...
In the Area
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Jalan Jaksa No. 7 & 9 Kebon Sirih Jakarta Pusat, Menteng, Jaksa Street, Jakarta, Indonesia
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Istana Ratu
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Per room per night (excl. taxes & fees)
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What's around Hotel Istana Ratu
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Jalan Jaksa No. 7 & 9 Kebon Sirih Jakarta Pusat, Menteng, Jaksa Street, Jakarta, Indonesia
Discover More About Hotel Istana Ratu
Location
Hotel Istana Ratu is a hotel in a good neighborhood, which is located at Jaksa Street.
The hotel is located only 2.29 km away from BNI City Station.
Not only well positioned, but Hotel Istana Ratu is also one of hotels near the following Universitas Bina Sarana Informatika Kampus Cikarang (UBSI Cikarang) within 37.3 km and Universitas Bina Sarana Informatika Kampus Cikarang (UBSI Cikarang) within 37.28 km.
About Hotel Istana Ratu
Hotel Istana Ratu is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Hotel Istana Ratu is the perfect place to stay that provides decent facilities as well as great services.
Hotel Istana Ratu is the right choice for you who are looking for affordable accommodation in Jaksa Street.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Istana Ratu exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Istana Ratu is a wise choice for travelers visiting Jaksa Street.
All facilities in Hotel Istana Ratu
Lobby
Exterior
Bedroom
Restaurant
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Non-smoking room
- Smoking area
In-room Facilities
- Desk
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
Transportation
- Car rental
- Secure parking
Things to Do
- Garden
Accommodation Policy & General Information in Hotel Istana Ratu
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Available rooms at Hotel Istana Ratu | 76 |
Number of floors in Hotel Istana Ratu | 7 |
Another facilities in Hotel Istana Ratu | Coffee shop, 24-hour room service, Room service, WiFi in public area, ATM/Banking |
Frequently asked question in Hotel Istana Ratu
What are available facilities at Hotel Istana Ratu?
There are top facilites at Hotel Istana Ratu such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Istana Ratu?
The standard check-in time at Hotel Istana Ratu is starting from From 14:00 while the latest check-out time is at Before 13:00
More Reviews from Other Guests in Hotel Istana Ratu
Traveloka (968)
7,0
Pleasant
From 968 reviews
Provided by travelers on
Cleanliness
6,4
Room Comfort
6,6
Meal
6,6
Location
7,6
Service and Facilites
6,9
People often mention about Hotel Istana Ratu
All
Bathroom (8)
Bedroom (7)
Distance to City Center (6)
Surroundings (6)
Ambiance (6)
Accessibility (5)
Hotel Area (5)
Activity Option (4)
Staff Friendliness (3)
Wifi (3)
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Traveler Reviews Hotel Istana Ratu
Number of reviews per page
20
40
Customer reviews
D***a
5,0
/10
Reviewed 12 week(s) ago
very bad, there are rats in the room, the staff is so-so, dirty towels, dirty bathroom, very disappointing service
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Accommodation's Reply
05 Feb 2025
Good Morning Greetings. We apologize for the inconvenience sir/madam. Your review will be a note for us to be better. Hopefully in the future we will be better and we await your return. Thank you and warm regards.
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AF
Aji F.
5,4
/10
Reviewed 15 week(s) ago
very shabby old hotel, only strategic location
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1 people find it helpful
Accommodation's Reply
20 Jan 2025
Good afternoon, Sir. We apologize in advance for the inconvenience and will be our reference to be better in the future. Be a note for us in service and comfort. Thank you for the review. We look forward to your return visit.
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L***o
8,1
/10
Reviewed 19 week(s) ago
Some of the room lights were out, the room was not clean, the bathroom needs to be renovated, soap, shampoo, toothbrush, toothpaste were not available, there was an additional 100 thousand per night for 1 additional person, in other hotels there was no additional money, please pay attention in the future.
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Accommodation's Reply
16 Dec 2024
Good afternoon, Sir. Hope you are always healthy. We apologize in advance for the inconvenience. Hopefully it will be a reference for us to be better in our service in the future. Thank you.
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Y***r
9,4
/10
Reviewed 22 week(s) ago
Suitable for travelers who want to test for a visa
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1 people find it helpful
Accommodation's Reply
28 Nov 2024
We, the management, would like to thank you for your review, hopefully it will make us even better. We look forward to your return. Hopefully you will always be given health.
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As
Agus s.
5,0
/10
Reviewed 32 week(s) ago
The hotel is not very clean, boss.
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3 people find it helpful
F***y
Business
6,5
/10
Reviewed 33 week(s) ago
Bad experience, clogged sink, musty smelly room, just checked in there were used towels, lots of hair, AC was not cold. That's all and thank you 😔🙏🏼
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6 people find it helpful
B***a
Business
9,1
/10
Reviewed 36 week(s) ago
Nice place but not clean enough.
1 people find it helpful
DW
Dewa W.
9,0
/10
Reviewed 36 week(s) ago
Friendly staff very helpful, close to US embassy.
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2 people find it helpful
Andi F.
Business
10,0
/10
Reviewed 39 week(s) ago
Queen Jaya palace hotel always.
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2 people find it helpful
Accommodation's Reply
30 Jul 2024
Good morning sir. Thank you for the review. Hopefully we will continue to get better. We are waiting for your return, sir. Best regards.
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A***i
8,4
/10
Reviewed 42 week(s) ago
The toilet couldn't be flushed. But other than that OK for the price.
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1 people find it helpful
Accommodation's Reply
16 Jul 2024
Good morning. We apologize in advance for the inconvenience sir/madam. Thank you for the review which we will use as a reference to make it even better. We are waiting for your return. Thank you and always be healthy.
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R***A
Transit
5,4
/10
Reviewed 43 week(s) ago
The hotel is derty. The bathroom is smelly and cigarettes bud every wheree, never been clean maybe, bed room smells cigarettes, spider wab every where, no food is OK, no water to drink, no toiletries, Hotel place is OK
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Accommodation's Reply
16 Jul 2024
Good morning
We apologize in advance for the inconvenience, sir/madam. Thank you for the review which we will use as a reference to make it even better.
Thank you and always be healthy.
a***i
Business
6,2
/10
Reviewed 43 week(s) ago
Not recommended for people who don't like the smell of cigarette smoke, because even the lobby smells like cigarettes, the bed sheets don't look like they've been changed, which I like is being able to check in more quickly.
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2 people find it helpful
Accommodation's Reply
16 Jul 2024
Good morning. We apologize in advance for the inconvenience sir/madam. Thank you for the review which we will use as a reference to make it even better. We are waiting for your return. Thank you and always be healthy.
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H***s
Staycation
8,2
/10
Reviewed 44 week(s) ago
The hotel is quite good. Thank You.
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Accommodation's Reply
24 Jun 2024
Good Afternoon, Peace be upon you. Thank you for the review that you have submitted. Hopefully in the future we will be better. We are waiting for your return. Best regards. Queen's Palace hotel management.
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H***s
Staycation
8,1
/10
Reviewed 44 week(s) ago
The hotel staff is very helpful, but drinking water is not provided.
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Accommodation's Reply
24 Jun 2024
Good Afternoon, Peace be upon you. Thank you for the review that you have submitted. We apologize for the inconvenience. Hopefully in the future we will be better. We are waiting for your return. Best regards. Queen's Palace hotel management.
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R***i
5,0
/10
Reviewed 47 week(s) ago
The hotel was dirty and shabby, as if it had not been maintained.
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Accommodation's Reply
06 Jun 2024
Good morning. Sorry for the inconvenience sir/madam during the visit. Hopefully this will make our improvements better and more comfortable for our guests' future visits. Thank you for your input. We are waiting for your return.
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JD
Joudy D. R.
4,8
/10
Reviewed 51 week(s) ago
Shower airnya nyetrum. Hati hati yah kalo mau mandi. Dan kamar sangat kotor.
1 people find it helpful
Accommodation's Reply
16 May 2024
Sorry for the inconvenience. Thank you for your input and it will be used as input for our hotel. Hopefully in the future our hotel will be even better.
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Raden A.
5,6
/10
Reviewed 51 week(s) ago
Dirty room, stagnant water in the bathroom, sheets looked like they hadn't been changed.
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Accommodation's Reply
16 May 2024
Sorry for the inconvenience. Thank you for your input and it will be used as input for our hotel. Hopefully in the future our hotel will be even better.
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C***y
8,1
/10
Reviewed 58 week(s) ago
I stayed at this hotel just because I had business, other than that it was definitely not for vacation, the first night at 1 am there was a woman knocking on the door offering body services. Hahahaha wrong room, my husband and I stayed there 😄 but for the others it was okay because it was close to what we needed. 2 days was enough.
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3 people find it helpful
H***n
Staycation
6,9
/10
Reviewed 58 week(s) ago
Initially, I got a room with an AC that wasn't cold at all even though it was turned on high, I ended up sleeping hot but luckily the staff quickly gave me a new room with a normal AC. In the future, we can check the readiness of the room, the rest is the bathroom and comfortable bed.
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2 people find it helpful
Muhammad
6,1
/10
Reviewed 61 week(s) ago
Sebenar nya hotel yang bagus menurut saya.. sayang kurang dperhatikan atau di pelihara
1 people find it helpful
Accommodation's Reply
01 Mar 2024
Thank you for your input. Hopefully in the future our hotel will be even better. Sorry for the inconvenience. We are waiting for your return.
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Number of reviews per page
20
40
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