Hotel Santika Premiere Gubeng

Hotels
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8,8
/10

Very Good

4.916 reviews

What Guests Say About Their Stay

Staff Friendliness (85)
Bedroom (80)
Distance To City Center (75)
Room Space (71)
Memzeli
9,7
/ 10
Super clean, great place, comfy, warm interior dominant golden 😻, good & healthy food like 5 stars (cheap for extra breakfast), view amazing peak mountain, happy weekend in here. Thank you soo much 🌼
Meliniyanti Nizar
9,7
/ 10
Comfy, super clean, elegant interior dominant golden🤩, great service, extra breakfast soo cheap, food yummy, tops👍🏻😻
Ludvia Praharani
9,4
/ 10
This hotel is perfect for business trip.. the room is clean and the service is good..
Denny G. W.
9,7
/ 10
Very satisfied and recommended hotel in town.. the location and the facilities is very completed.. This hotel recommended to business trip or family holiday..will come back in this hotel...
Siska S.
9,7
/ 10
The staff are friendly, helpful and professional. The hotel is nice, very comfortable and clean. For food, it is very delicious, and order some food from room services are very fast response. It was nice to stay there...
In the Area
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Jl. Raya Gubeng No. 54, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Santika Premiere Gubeng - Surabaya Hotel Santika Premiere Gubeng is a hotel in a good neighborhood, which is located at Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Santika Premiere Gubeng

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Jl. Raya Gubeng No. 54, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
Lobby Hotel Santika Premiere Gubeng
Lobby 2 Hotel Santika Premiere Gubeng

Discover More About Hotel Santika Premiere Gubeng

Location


Hotel Santika Premiere Gubeng is a hotel in a good neighborhood, which is located at Gubeng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 12.72 km away.

Not only well positioned, but Hotel Santika Premiere Gubeng is also one of hotels near the following Sepuluh November Institute of Technology within 5.11 km and Vihara Sanggar Agung within 6.47 km.

About Hotel Santika Premiere Gubeng

From business event to corporate gathering, Hotel Santika Premiere Gubeng provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Santika Premiere Gubeng, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Santika Premiere Gubeng.

If you plan to have a long-term stay, staying at Hotel Santika Premiere Gubeng is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Santika Premiere Gubeng exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Santika Premiere Gubeng is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel Santika Premiere Gubeng currently provides Electric Vehicle Charging Station facilities under the Hyundai brand. This facility can be used for all types of Electric Cars. The Electrical charging is complimentary for staying guests.

Get precious and unforgettable moment during your stay at Hotel Santika Premiere Gubeng.

All facilities in Hotel Santika Premiere Gubeng

Bar, Cafe and Lounge Hotel Santika Premiere Gubeng
Bar, Cafe and Lounge
Swimming Pool Hotel Santika Premiere Gubeng
Swimming Pool
Entertainment Facility Hotel Santika Premiere Gubeng
Entertainment Facility
Fitness Center Hotel Santika Premiere Gubeng
Fitness Center
Functional Hall Hotel Santika Premiere Gubeng
Functional Hall

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Things to Do

  • Fitness center
  • Indoor pool
  • Indoor pool
  • Massage
  • Spa

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Wheelchair accessible

Transportation

  • Car rental
  • Valet parking

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • ATM/Banking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Santika Premiere Gubeng

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hotel Santika Premiere Gubeng
229
Number of floors in Hotel Santika Premiere Gubeng
22
Another facilities in Hotel Santika Premiere Gubeng
Coffee/tea in lobby, Coffee shop, Early check-in, 24-hour room service, Breakfast restaurant

Frequently asked question in Hotel Santika Premiere Gubeng

What are available facilities at Hotel Santika Premiere Gubeng?
There are top facilites at Hotel Santika Premiere Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Premiere Gubeng?
The standard check-in time at Hotel Santika Premiere Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Premiere Gubeng provide breakfast?
Yes, Hotel Santika Premiere Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Santika Premiere Gubeng

8,8
Very Good

From 4.916 reviews

Provided by travelers on
Cleanliness

9,0

Room Comfort

8,9

Meal

8,7

Location

8,9

Service and Facilites

8,9

People often mention about Hotel Santika Premiere Gubeng
All
Staff Friendliness (56)
Bedroom (55)
Variety (54)
Room Space (48)
Taste (48)
Distance to City Center (47)
Bathroom (41)
Ambiance (38)
Accessibility (37)
Hotel Area (35)
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Traveler Reviews Hotel Santika Premiere Gubeng

Number of reviews per page
20
40
Customer reviews
G***t
icon-origin-TRAVELOKA

9,7

/10

Reviewed 3 day(s) ago

The experience of staying at this hotel is the first time and gives a pretty good impression, with the service from the staff and employees who are friendly and polite making the experience of staying here comfortable. The location of the hotel to the workplace is not far enough, maybe about 10-15 minutes by car, We chose this place because we wanted to try the experience of staying at a new hotel. Because we have stayed at the same hotel too often when traveling on business to the city of Surabaya. Hopefully later on the next business trip can stay again at this hotel. Thank you
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Accommodation's Reply
23 Apr 2025
Dear Guest. Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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Cholik E.
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9,7

/10

Reviewed 3 day(s) ago

Continue to improve the service to be even better.
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Accommodation's Reply
22 Apr 2025
Dear Mr. Cholik E. Warm greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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K***a
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Staycation
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8,7

/10

Reviewed 4 day(s) ago

Overall, it was comfortable to stay at Santika Gubeng, it was just that the room I stayed in was on the 16th floor, for some reason there were loud noises from next to the room and above the room.
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Accommodation's Reply
23 Apr 2025
Dear Guest. Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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Dwi P. S.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 5 day(s) ago

3 nights feel like home. Almost perfect & recommended hotel.

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Accommodation's Reply
21 Apr 2025
Dear Mr. Dwi P. S. Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
G***t
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Leisure
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10,0

/10

Reviewed 7 day(s) ago

The service is very satisfying at this hotel.
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Accommodation's Reply
21 Apr 2025
Dear Guest. Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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Kristian n. s. S.
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8,5

/10

Reviewed 1 week(s) ago

Comfortable and quiet, there is also quite a lot of food variety
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Accommodation's Reply
16 Apr 2025
Dear Mr. Kristian. Warm greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities that we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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d***e
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10,0

/10

Reviewed 1 week(s) ago

I stayed here for a night and it was very memorable.
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Accommodation's Reply
21 Apr 2025
Dear Guest. Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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Mohamed A.
icon-Business
Business
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8,7

/10

Reviewed 2 week(s) ago

Overall the service is good, all the staff are friendly, the facilities are good and comfortable, the only thing lacking is the choice of western food for breakfast.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Mohamed A. Warm greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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Sapto H.
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Staycation
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8,5

/10

Reviewed 2 week(s) ago

Valet parking: OK. Breakfast area is spacious and food is served promptly, and refills before it runs out.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Sapto H. Warm greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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D***y
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Leisure
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10,0

/10

Reviewed 2 week(s) ago

Clean room, friendly staff. Top.
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Accommodation's Reply
14 Apr 2025
Dear Guest. Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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I***n
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Leisure
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8,8

/10

Reviewed 2 week(s) ago

The bathroom area is not at all friendly to people with disabilities.
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Accommodation's Reply
14 Apr 2025
Dear Guest. Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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Hidayat S. S.
icon-Staycation
Staycation
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10,0

/10

Reviewed 2 week(s) ago

All's good. Starting from the staff at drop off, front office, restaurant. Good attitude! For breakfast also has many variations and good taste.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Hidayat S, Warm greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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M***M
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10,0

/10

Reviewed 2 week(s) ago

If I go to Surabaya, I will definitely stay here again.
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Accommodation's Reply
10 Apr 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for your willingness to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. This will encourage us to further improve our services. Thank you for the recommendation you have given, we are looking forward to your next visit to Santika Premiere Gubeng Surabaya. Best regards, General Manager
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I***a
icon-Business
Business
icon-origin-TRAVELOKA

8,3

/10

Reviewed 2 week(s) ago

The bathroom shower was broken, the room was not soundproof.
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Accommodation's Reply
14 Apr 2025
Dear Guest. Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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I***e
icon-Leisure
Leisure
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6,0

/10

Reviewed 2 week(s) ago

The mineral water bottles that the children brought from outside on Sunday, March 31st until Wednesday, April 2nd were not collected.
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Accommodation's Reply
14 Apr 2025
Dear Guest. Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager
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A***h
icon-Leisure
Leisure
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10,0

/10

Reviewed 2 week(s) ago

The check-in process was very helpful, early check-in was great, highly recommended. Overall very satisfied.
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Accommodation's Reply
10 Apr 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for your willingness to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. This will encourage us to further improve our services. Thank you for the recommendation you have given, we are looking forward to your next visit to Santika Premiere Gubeng Surabaya. Best regards, General Manager
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H***n
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Leisure
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9,4

/10

Reviewed 3 week(s) ago

Clean, affordable, in the city center, easy access and parking available
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1 people find it helpful

Accommodation's Reply
10 Apr 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for your willingness to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. This will encourage us to further improve our services. Thank you for the recommendation you have given, we are looking forward to your next visit to Santika Premiere Gubeng Surabaya. Best regards, General Manager
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Arwin
icon-Leisure
Leisure
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10,0

/10

Reviewed 3 week(s) ago

I've stayed here many times and have never been disappointed. 😄
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Accommodation's Reply
10 Apr 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for your willingness to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. This will encourage us to further improve our services. Thank you for the recommendation you have given, we are looking forward to your next visit to Santika Premiere Gubeng Surabaya. Best regards, General Manager.
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Y***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA

7,2

/10

Reviewed 4 week(s) ago

Breakfast was so awful. Stay 2 nights in a row and no improvement in breakfast.

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Accommodation's Reply
10 Apr 2025
Dear Guest, Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for your willingness to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. This will encourage us to further improve our services. Thank you for the recommendation you have given, we are looking forward to your next visit to Santika Premiere Gubeng Surabaya. Best regards, General Manager.
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Y***s
icon-Staycation
Staycation
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10,0

/10

Reviewed 4 week(s) ago

It's still comfortable and a good place to stay if you happen to be in Surabaya.
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2 people find it helpful

Accommodation's Reply
02 Apr 2025
Dear Guest. Warm Greetings from Hotel Santika Premiere Gubeng Surabaya. Thank you for taking the time to review your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. If there is anything we can do to make your next visit more comfortable and enjoyable, we will be happy to assist. Your comments are very valuable to us. Once again, thank you and we look forward to your next visit to Hotel Santika Premiere Gubeng Surabaya. Best regards, General Manager.
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Number of reviews per page
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Bedroom 4 Hotel Santika Premiere Gubeng

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