Luxpoint Hotel Baratajaya

Hotels
7,9
/10

Pleasant

3.553 reviews

What Guests Say About Their Stay

Accessibility (8)
Distance To City Center (7)
Surroundings (7)
Staff Friendliness (7)
Dwi
9,1
/ 10
Great hotel in Surabaya... You must try.
Arya P.
9,4
/ 10
Great hotel, breakfastnya enak. recommended
diah a.
10,0
/ 10
Nice and tidy, very convenience to stay and move around
Ario W.
8,5
/ 10
My second home at Surabaya....
In the Area
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Bratang Jaya Nomor 43 , Surabaya Pusat, Gubeng, Surabaya, Jawa Timur, Indonesia, 60284

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Luxpoint Hotel Surabaya Luxpoint Hotel Baratajaya is located in area / city Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Luxpoint Hotel Baratajaya

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Bratang Jaya Nomor 43 , Surabaya Pusat, Gubeng, Surabaya, Jawa Timur, Indonesia, 60284
Lobby Luxpoint Hotel Baratajaya
Lobby 2 Luxpoint Hotel Baratajaya

Discover More About Luxpoint Hotel Baratajaya

About Luxpoint Hotel Baratajaya

Welcome to Luxpoint Hotel Baratajaya, a hidden gem nestled in the heart of East Java, Indonesia. This modern hotel combines comfort, style, and convenience, making it an ideal choice for both leisure and business travelers. With its strategic location, Luxpoint Hotel Baratajaya offers easy access to the vibrant culture and stunning landscapes of East Java, ensuring that your stay is both enjoyable and memorable.

Luxpoint Hotel Baratajaya boasts a range of well-appointed rooms, each designed with your comfort in mind. The contemporary decor, plush bedding, and modern amenities create a welcoming atmosphere that feels like a home away from home. Whether you’re traveling solo, as a couple, or with family, you’ll find accommodations that suit your needs perfectly.

One of the standout features of Luxpoint Hotel Baratajaya is its commitment to exceptional service. The friendly and professional staff are dedicated to ensuring that your stay is as pleasant as possible. From the moment you check in until your departure, you’ll be treated with warmth and hospitality that reflects the local culture.

In addition to comfortable accommodations, Luxpoint Hotel Baratajaya offers a variety of facilities to enhance your experience. Guests can enjoy a refreshing dip in the swimming pool, indulge in delicious meals at the on-site restaurant, or unwind with a drink at the bar. The hotel also provides meeting and event spaces, making it a great choice for business travelers looking to host conferences or gatherings.

Luxpoint Hotel Baratajaya is not just a place to stay; it’s a gateway to explore the rich heritage and natural beauty of East Java. With nearby attractions ranging from historical sites to breathtaking landscapes, you’ll have plenty of opportunities to immerse yourself in the local culture. Whether you’re interested in exploring ancient temples, hiking through lush mountains, or savoring traditional cuisine, this hotel serves as the perfect base for your adventures.

Why You Should Stay at Luxpoint Hotel Baratajaya

Choosing Luxpoint Hotel Baratajaya means opting for a blend of comfort, convenience, and local charm. The hotel’s prime location allows you to easily explore the surrounding area, while its modern amenities ensure a relaxing stay. Whether you’re here for business or leisure, you’ll appreciate the thoughtful touches that make your experience special.

Best Time to Stay at Luxpoint Hotel Baratajaya

The best time to visit Luxpoint Hotel Baratajaya is during the dry season, which typically runs from April to October. During these months, you can expect pleasant weather, making it ideal for outdoor activities and sightseeing. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of March and November.

Transportation and Accessibility

Access to the Airport

Luxpoint Hotel Baratajaya is conveniently located near Juanda International Airport, which is approximately a 30-minute drive away. The hotel offers shuttle services for guests, making it easy to reach the airport without any hassle. Whether you’re arriving or departing, you can count on a smooth transition to and from the airport.

Public Transportation

Getting around East Java is a breeze thanks to the various public transportation options available. The hotel is situated close to bus and taxi services, allowing you to explore the city and its surroundings with ease. Additionally, ride-sharing apps are widely used in the area, providing a convenient way to travel without the need for a rental car.

Unique Facilities at Luxpoint Hotel Baratajaya

1. Swimming Pool

Take a refreshing dip in the hotel’s swimming pool, perfect for unwinding after a day of exploring. The pool area is surrounded by lush greenery, creating a serene atmosphere for relaxation.

2. On-Site Restaurant

Indulge in a culinary journey at the hotel’s on-site restaurant, where you can savor a variety of local and international dishes. The menu is crafted to cater to diverse tastes, ensuring that every meal is a delightful experience.

3. Meeting and Event Spaces

For business travelers, Luxpoint Hotel Baratajaya offers well-equipped meeting and event spaces. Whether you’re hosting a small meeting or a larger conference, the hotel provides the necessary facilities to ensure a successful event.

Nearby Attractions at Luxpoint Hotel Baratajaya

1. Surabaya Zoo

Located just 5 km from Luxpoint Hotel Baratajaya, Surabaya Zoo is one of the largest zoos in Southeast Asia. Home to a diverse range of animals, it’s a great place for families and animal lovers to explore. The zoo features various exhibits, educational programs, and recreational areas, making it a fun day out.

2. Tugu Pahlawan (Heroes Monument)

Approximately 6 km from the hotel, Tugu Pahlawan is a significant landmark in Surabaya. This monument commemorates the heroes of the Indonesian struggle for independence. Visitors can learn about the history of the area and enjoy the beautiful gardens surrounding the monument.

3. House of Sampoerna

Just 7 km away, the House of Sampoerna is a fascinating museum that showcases the history of Indonesia’s clove cigarette industry. Visitors can take guided tours, learn about the production process, and even sample some local delicacies.

4. Surabaya Cathedral

Located about 8 km from the hotel, Surabaya Cathedral is an iconic church known for its stunning architecture. The cathedral is a peaceful place to visit, and its beautiful stained glass windows are a highlight for many tourists.

5. Kenjeran Beach

For those looking to relax by the sea, Kenjeran Beach is approximately 10 km from Luxpoint Hotel Baratajaya. This beach offers a picturesque setting for sunbathing, swimming, and enjoying local seafood at nearby restaurants.

6. Ciputra Waterpark

Families will love Ciputra Waterpark, located around 12 km from the hotel. This water park features a variety of slides, pools, and attractions suitable for all ages, making it a perfect day out for kids and adults alike.

7. Monumen Kapal Selam (Submarine Monument)

About 9 km from the hotel, the Submarine Monument is a unique attraction that showcases a retired submarine. Visitors can explore the submarine and learn about its history, making it an interesting stop for history buffs.

8. Al-Akbar Mosque

Approximately 11 km away, Al-Akbar Mosque is one of the largest mosques in Indonesia. Its stunning architecture and serene atmosphere make it a must-visit for those interested in religious sites.

9. Surabaya Town Square

For shopping and dining, Surabaya Town Square is just 7 km from Luxpoint Hotel Baratajaya. This vibrant area features a variety of shops, restaurants, and entertainment options, making it a great place to spend an afternoon.

10. Suroboyo Carnival Park

Located about 15 km from the hotel, Suroboyo Carnival Park is an amusement park that offers a range of rides and attractions. It’s a fun destination for families and thrill-seekers looking for an exciting day out.

Tips and Tricks for Staying at Luxpoint Hotel Baratajaya

Tips During Your Stay

To make the most of your stay at Luxpoint Hotel Baratajaya, consider these tips: always check for special promotions or packages that the hotel may offer, and don’t hesitate to ask the staff for recommendations on local attractions and dining options. They are more than happy to assist you in making your stay enjoyable.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by planning your days around the amenities. For instance, enjoy breakfast at the on-site restaurant before heading out for a day of exploration. Also, consider scheduling some downtime by the pool to relax and recharge after a busy day.

Why Book Luxpoint Hotel Baratajaya on Traveloka

Extensive Accommodation Options

When you book Luxpoint Hotel Baratajaya through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for budget-friendly stays or luxurious experiences, Traveloka has you covered. You can easily compare prices and find the perfect fit for your travel needs.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget effectively while enjoying your stay. Additionally, the PayLater feature lets you secure your booking now and pay later, making travel planning even easier.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level and enjoy exclusive offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Luxpoint Hotel Baratajaya. These reviews provide valuable insights into the hotel’s services and facilities, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose Luxpoint Hotel Baratajaya for your next trip to East Java. Booking hotel through Traveloka ensures you get the best deals and a seamless travel experience. Don’t miss out on the opportunity to enjoy a memorable stay at this fantastic hotel!

All facilities in Luxpoint Hotel Baratajaya

Functional Hall Luxpoint Hotel Baratajaya
Functional Hall
Common Space Luxpoint Hotel Baratajaya
Common Space
Lobby Luxpoint Hotel Baratajaya
Lobby
Exterior Luxpoint Hotel Baratajaya
Exterior
Bedroom Luxpoint Hotel Baratajaya
Bedroom

Hotel Services

  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Limited hours room service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Hot breakfast

General

  • AC
  • Non-smoking room
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Meeting facilities
  • Projector

Things to Do

  • TV lounge

Transportation

  • Valet parking

Connectivity

  • Internet point

Accommodation Policy & General Information in Luxpoint Hotel Baratajaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Luxpoint Hotel Baratajaya
34
Number of floors in Luxpoint Hotel Baratajaya
6
Another facilities in Luxpoint Hotel Baratajaya
Early Check-in, Front desk, 24-hour Receptionist, 24-hour security, Late Check-out

Frequently asked question in Luxpoint Hotel Baratajaya

What are available facilities at Luxpoint Hotel Baratajaya?
There are top facilites at Luxpoint Hotel Baratajaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Luxpoint Hotel Baratajaya?
The standard check-in time at Luxpoint Hotel Baratajaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Luxpoint Hotel Baratajaya provide breakfast?
Yes, Luxpoint Hotel Baratajaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Luxpoint Hotel Baratajaya

7,9
Pleasant

From 3.553 reviews

Provided by travelers on
Cleanliness

7,8

Room Comfort

7,8

Meal

7,7

Location

8,1

Service and Facilites

7,9

People often mention about Luxpoint Hotel Baratajaya
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Distance to City Center (6)
Surroundings (6)
Accessibility (6)
Staff Friendliness (6)
Ambiance (6)
Room Space (6)
Hotel Area (5)
Family Friendly (4)
Wifi (4)
Check-in/out Time (4)
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Traveler Reviews Luxpoint Hotel Baratajaya

Number of reviews per page
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40
Customer reviews
G***e
icon-Business
Business
icon-origin-TRAVELOKA

6,5

/10

Reviewed 11 week(s) ago

There is a pillar in the middle of the room which is very disturbing and reduces the space in the room, and there is no cupboard/wardrobe for clothes.
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A***s
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Staycation
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10,0

/10

Reviewed 11 week(s) ago

Rooms and facilities are within budget, quite okay
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1 people find it helpful

Accommodation's Reply
06 Feb 2025
Dear Mr./Mrs. A., Warm greetings from Luxpoint Hotel Baratajaya, Thank you for staying and taking the time to share your good experience at Luxpoint Hotel Baratajaya. We are very happy to know that you are satisfied during your stay at Luxpoint Hotel Baratajaya. We are committed to always improving our service for your next visit. We look forward to welcoming you back to Luxpoint Hotel Baratajaya. Sincerely, Management. Luxpoint Hotel Baratajaya.
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h***i
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8,5

/10

Reviewed 13 week(s) ago

The room is quite good, just small, otherwise you get what you pay for
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3 people find it helpful

Accommodation's Reply
06 Feb 2025
Dear Mr./Mrs. H., Warm greetings from Luxpoint Hotel Baratajaya, Thank you for staying and taking the time to share your good experience at Luxpoint Hotel Baratajaya. We are very happy to know that you are satisfied during your stay at Luxpoint Hotel Baratajaya. We are committed to always improving our service for your next visit. We look forward to welcoming you back to Luxpoint Hotel Baratajaya. Sincerely, Management. Luxpoint Hotel Baratajaya.
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N***a
icon-Business
Business
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8,7

/10

Reviewed 17 week(s) ago

Comfortable place, only the room is a bit narrow and smells a bit of cigarettes... hopefully in the future they can pay more attention to providing facilities for the comfort of the hotel. Thank you 🙏🏻🙏🏻
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Accommodation's Reply
20 Jan 2025
Dear Sir/Madam, Warm greetings from Luxpoint Hotel Baratajaya, Thank you for staying at Luxpoint Hotel Baratajaya, we greatly appreciate your time to share your review about our hotel. On behalf of the Management, we apologize for the inconvenience related to the cigarette smell, this will be an evaluation for the related department. Your input will be conveyed and will be very useful for us in the future. We are very pleased to receive your feedback and are committed to always providing better service for your next visit. We greatly hope to be able to welcome you back to Luxpoint Hotel Baratajaya. Sincerely, Management. Luxpoint Hotel Baratajaya.
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L***d
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Business
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5,0

/10

Reviewed 17 week(s) ago

The room smells, one of the staff is indifferent, the rescheduling rules are unclear and not even written down.
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Accommodation's Reply
31 Dec 2024
Dear Sir/Madam, Warm greetings from Luxpoint Hotel Baratajaya, Thank you for staying and taking the time to share your review of our accommodation. On behalf of the management, we apologize for the inconvenience caused and this will be used as an evaluation material for the related department. After we conducted an investigation, regarding the reservation conditions for Sir/Madam, they are "non-refundable" and "non-reschedulable". We as management urge all guests who stay to book according to your stay period. Any form of rescheduling request submitted by the guest will be subject to additional costs determined by management. Your input will mean a lot to us for us in the future so that similar things do not happen in the future. We are committed to always improving our service even better for your next visit. We greatly hope to be able to welcome you back to Luxpoint Hotel Baratajaya. Sincerely, Management. Luxpoint Hotel Baratajaya.
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A***h
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Staycation
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9,7

/10

Reviewed 23 week(s) ago

Good in all aspects, maybe the TV can be fixed so it's clearer and not dimmer
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Accommodation's Reply
20 Nov 2024
Dear Mr./Mrs. A., Warm greetings from Luxpoint Hotel Surabaya,. Thank you for staying and taking the time to share your good experience at Luxpoint Hotel Surabaya. We are very pleased to know that you were satisfied during your stay at Luxpoint Hotel Surabaya. Your input will be forwarded to the relevant department. We are committed to always improving our service for your next visit. We look forward to welcoming you back to Luxpoint Hotel Surabaya. Sincerely, Management. Luxpoint Hotel Surabaya.
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Abie D.
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8,2

/10

Reviewed 25 week(s) ago

the staff was very friendly and helpful
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Accommodation's Reply
20 Nov 2024
Dear Mr./Mrs. Abie D., Warm greetings from Luxpoint Hotel Surabaya, Thank you for staying at Luxpoint Hotel Surabaya. We really appreciate your positive feedback about our hotel's services. It was a pleasure to have you as our guest, and we are committed to always providing better service for your next visit. We are looking forward to welcoming you back to Luxpoint Hotel Surabaya in the near future for another enjoyable stay. Best regards, Management. Luxpoint Hotel Surabaya.
A***e
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Staycation
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8,2

/10

Reviewed 26 week(s) ago

The staffs were very friendly and accomodating. 👍.

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Accommodation's Reply
29 Oct 2024
Dear Mr./Mrs. A., Warm greetings from Luxpoint Hotel Surabaya. Thank you for staying at Luxpoint Hotel Surabaya. We really appreciate your positive feedback about our hotel 's services. It was a pleasure to have you as our guest, and we are committed to always providing better service for your next visit. We are looking forward to welcoming you back to Luxpoint Hotel Surabaya in the near future for another enjoyable stay. Best regards, Management. Luxpoint Hotel Surabaya.
Norma a. S.
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6,5

/10

Reviewed 31 week(s) ago

The hotel is nice but it's a shame that before checking out the receptionist still calls the OB first to check the room, if the OB doesn't know anything that was left behind. To.
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2 people find it helpful

B***U
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Staycation
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8,4

/10

Reviewed 32 week(s) ago

great location, easy find food around there only for two days stay, a little disturbed at night the sound of the room bell sounds back and forth, because it is not sealed if the night is very crowded, if the morning until the afternoon instead quiet, can sleep soundly
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Accommodation's Reply
23 Sep 2024
Dear Mr./Mrs. B, Warm greetings from Luxpoint Hotel Baratajaya, Thank you for staying at Luxpoint Hotel Baratajaya, we greatly appreciate your time to share your review about our hotel. We are very pleased to receive your feedback and are committed to always providing better service for your next visit. We greatly hope to be able to welcome you back to Luxpoint Hotel Baratajaya. Sincerely, Management. Luxpoint Hotel Baratajaya.
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Dhiny N.
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Staycation
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5,6

/10

Reviewed 32 week(s) ago

I am very disappointed with the valley parking service or security because I left a box of cigarettes in the car and it was lost the next day. I also left a project vest with money tucked into the vest pocket and it was also lost. It is not safe to leave the car key at the security or valley parking at the Luxpoint Hotel. I thought it was safe and could look after each other, but it turned out to be beyond our expectations. I only had one staycation there.
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1 people find it helpful

Accommodation's Reply
18 Sep 2024
Dear Mr./Mrs. Dhiny N, Warm greetings from Luxpoint Hotel Baratajaya, Thank you for staying and taking the time to share your experience at Luxpoint Hotel Baratajaya. On behalf of the Management, we apologize for the inconvenience you experienced during your stay at Luxpoint Hotel Baratajaya. Our property is equipped with CCTV including in the parking area. Regarding Mrs. Dhiny's report, we have investigated further and conducted a check via CCTV. However, we did not find any actions taken by our officers as Mrs. Dhiny conveyed. Through the card received by guests before leaving the vehicle keys to the officer, we as management have appealed to guests not to leave their STNK along with any valuables in any form in the vehicle to avoid unwanted things. Your input will mean a lot to us in the future. We are committed to always improving our service even better for your next visit. We greatly hope to be able to welcome you back to Luxpoint Hotel Baratajaya. Best regards, Management. Luxpoint Hotel Baratajaya.
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RISWANTO N.
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Business
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8,5

/10

Reviewed 38 week(s) ago

it's normal.. so far so good
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Accommodation's Reply
20 Aug 2024
Dear Mr./Mrs. Riswanto N, Warm greetings from Luxpoint Hotel Surabaya, Thank you for staying and taking the time to share your good experience at Luxpoint Hotel Surabaya. We are very happy to know that you are satisfied during your stay at Luxpoint Hotel Surabaya. We are committed to always improving our service for your next visit. We hope to welcome you back to Luxpoint Hotel Surabaya. Best regards, Management. Luxpoint Hotel Surabaya.
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Elly L. B.
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9,1

/10

Reviewed 42 week(s) ago

Nice and spacious rooms with relatively cheap prices compared to other hotels.
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2 people find it helpful

Accommodation's Reply
27 Jul 2024
Dear Mr/Mrs Elly L. B, Warm greetings from Luxpoint Hotel Surabaya, Thank you for staying and willing to take the time to share your good experiences at Luxpoint Hotel Surabaya. We are very happy to receive feedback from you and are committed to always improving our service even better for your next visit. We really hope to be able to welcome you back to Luxpoint Hotel Surabaya. Sincerely, Management. Luxpoint Hotel Surabaya.
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ahmad m.
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9,4

/10

Reviewed 44 week(s) ago

The staff was very friendly and accommodating.

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Accommodation's Reply
03 Jul 2024
Dear Mr./Mrs. Ahmad M., Warm greetings from Luxpoint Hotel Surabaya,  Thank you for staying at Luxpoint Hotel Surabaya. We really appreciate your positive feedback about our hotel's services. It was a pleasure to have you as our guest, and we are committed to always providing better service for your next visit. We are looking forward to welcoming you back to Luxpoint Hotel Surabaya in the near future for another enjoyable stay.  Best regards,  Management.  Luxpoint Hotel Surabaya.
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Febbyan L.
icon-Staycation
Staycation
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8,5

/10

Reviewed 46 week(s) ago

So I often sleep, the bed material is comfortable 😂 I recommend it 😉 Soft!
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1 people find it helpful

Accommodation's Reply
19 Jun 2024
Dear Mr/Mrs Febbyan L, Warm greetings from Luxpoint Hotel Surabaya, Thank you for staying and willing to take the time to share your good experiences at Luxpoint Hotel Surabaya. We are very happy to know that you were satisfied during your stay at Luxpoint Hotel Surabaya. We are committed to always improving our service even better for your next visit. We really hope to be able to welcome you back to Luxpoint Hotel Surabaya. Sincerely, Management. Luxpoint Hotel Surabaya.
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eko w.
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8,5

/10

Reviewed 48 week(s) ago

There are different prices, the AC is cold, the hot water is not enough, in the room there are big building pillars so the room is narrow, the mattress is not comfortable, the middle looks like it is broken or something like that so it is not comfortable to sleep on and waking up makes your back hurt, according to I'd rather add 50 thousand or 100 to get a better and more comfortable hotel.
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3 people find it helpful

Accommodation's Reply
26 May 2024
Dear Mr/Mrs Eko W, Warm greetings from Luxpoint Hotel Surabaya, Thank you for staying at Luxpoint Hotel Surabaya, we really appreciate your free time to share a review about our hotel. On behalf of the Management, we apologize for the inconvenience that occurred during your stay at Luxpoint Hotel Surabaya. There are two types of rooms that we offer, you can make a reservation with the Standard Double/Twin type for the larger room type on your next visit. We will convey your input and it will be very useful for us in the future. We are very happy to receive your feedback and are committed to always providing better service for your next visit. We really hope to be able to welcome you back to Luxpoint Hotel Surabaya. Sincerely, Management. Luxpoint Hotel Surabaya.
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Gusti R. K.
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8,5

/10

Reviewed 52 week(s) ago

Not bad, quite recommended. The AC is an old model but well maintained because it still feels cold. Nice one.
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Accommodation's Reply
03 May 2024
Dear Mr/Mrs Gusti R. Ke, Warm greetings from Luxpoint Hotel Surabaya, Thank you for staying and willing to take the time to share your good experiences at Luxpoint Hotel Surabaya. We are very happy to know that you were satisfied during your stay at Luxpoint Hotel Surabaya. We are committed to always improving our service even better for your next visit. We really hope to be able to welcome you back to Luxpoint Hotel Surabaya. Sincerely, Management. Luxpoint Hotel Surabaya.
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Taufik O. S.
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6,0

/10

Reviewed 54 week(s) ago

There is no table in the room so I can not do any working activity.

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Accommodation's Reply
13 Apr 2024
Dear Mr/Mrs Taufik Oman Susanto, Warm greetings from Luxpoint Hotel Surabaya, Thank you for staying at Luxpoint Hotel Surabaya, we really appreciate your free time to share a review about our hotel. On behalf of Management, we apologize for the inconvenience you experienced while staying at Luxpoint Hotel Surabaya. There are two types of rooms that we offer, you can make a reservation in the Standard Double / Twin type for a larger room. It was a pleasure to have your feedback and are committed to always providing better service for your next visit. We really hope to be able to welcome you back to Luxpoint Hotel Surabaya in the near future for another enjoyable stay. Best regards, Management Luxpoint Hotel Surabaya.
Candra
icon-origin-TRAVELOKA

8,5

/10

Reviewed 64 week(s) ago

Okelah. Lumayan. Kamar bersih. Ac dingin.

1 people find it helpful

Accommodation's Reply
10 Feb 2024
Dear Mr/Mrs Candra Bayu, Warm greetings from Luxpoint Hotel Surabaya, Thank you for staying and willing to take the time to share your good experiences at Luxpoint Hotel Surabaya. We are very happy to receive feedback from you and are committed to always improving our service even better for your next visit. We really hope to be able to welcome you back to Luxpoint Hotel Surabaya. Sincerely, Management. Luxpoint Hotel Surabaya.
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Rahmat J.
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8,8

/10

Reviewed 67 week(s) ago

+ Good location, comfy bed & Aircon.- Room smell of smoke. Shower head needs cleaning from water scale (kerak).

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Accommodation's Reply
13 Jan 2024
Dear Mr/Mrs Rahmat Julyanto, Warm greetings from Luxpoint Hotel Surabaya, Thank you for staying and willing to take the time to share your good experiences at Luxpoint Hotel Surabaya. On behalf of management, we apologize for the inconvenience caused. We have followed up this matter with the relevant departments. Your input will mean a lot to us in the future so that similar things don't happen in the future. We are committed to always improving our service even better for your next visit. We really hope to be able to welcome you back to Luxpoint Hotel Surabaya. Sincerely, Management. Luxpoint Hotel Surabaya.
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Exterior 4 Luxpoint Hotel Baratajaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.