Mercure Convention Center Ancol

Hotels
8,5
/10
Very Good
7.572 reviews

What Guests Say About Their Stay

Family Friendly (236)
Staff Friendliness (235)
Room Space (228)
Bedroom (206)
Verified Traveler
8,5
/ 10
Spacious, comfortable rooms, delicious and varied food, ample amenities, very friendly staff, and lots of fun activities for kids. It met expectations. Thank you.
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Nurvianna
9,4
/ 10
Very satisfied with my stay here. The food is delicious, the service is friendly, and there are plenty of activities for kids besides swimming in the mini water park. Highly recommended.
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Radityo S.
8,2
/ 10
The hotel was very nice. Beds are nice, rooms are clean, spacious space, and sea view from the balcony. Thank you Mercure 👍
Sharon M.
10,0
/ 10
a hotel that is very suitable for families, starting from comfortable rooms, an interesting swimming pool for children (there is a bubble bath and a fun slide) there is also an indoor arcade, volleyball court, sandpit, face painting, balloons and clowns) it was very exciting, the children were also happy and asked to stay again another time. thank you Mercure Ancol.. always success.
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Okky P.
9,7
/ 10
The service and experience were very satisfying, I received a surprise from the GR Mercure Ancol team in the form of an upgraded and nicely decorated room, thank you Mercure Ancol
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In the Area
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Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Main Facilities

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Swimming Pool
Parking
WiFi
Staying at Mercure Convention Center Ancol is a good choice when you are visiting Ancol. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Convention Center Ancol

Jl. Pantai Indah, Ancol Jakarta Baycity, North Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
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Lobby Mercure Convention Center Ancol
Lobby 2 Mercure Convention Center Ancol

Discover More About Mercure Convention Center Ancol

About Mercure Convention Center Ancol

Located in the vibrant region of Ancol, Jakarta, the Mercure Convention Center Ancol is a premier destination for both business and leisure travelers. This hotel is strategically positioned near the beautiful Ancol Beach and the bustling Ancol Dreamland, making it an ideal spot for those looking to explore the city's attractions while enjoying a relaxing stay. The hotel boasts a modern design that seamlessly blends comfort and functionality, catering to the needs of every guest.

One of the standout features of the Mercure Convention Center Ancol is its extensive meeting and event facilities. With over 20 meeting rooms and a grand ballroom that can accommodate up to 1,500 guests, it is perfect for conferences, weddings, and other large gatherings. The hotel’s professional staff is dedicated to ensuring that every event runs smoothly, providing top-notch service and support.

For those who prefer to unwind, the hotel offers a range of leisure facilities, including a swimming pool, fitness center, and spa services. Guests can take a dip in the pool while enjoying views of the lush gardens or indulge in a relaxing massage after a long day of exploring the city. The on-site restaurant serves a variety of local and international dishes, ensuring that every meal is a delightful experience.

Moreover, the Mercure Convention Center Ancol is committed to sustainability and eco-friendly practices. The hotel has implemented various initiatives to reduce its environmental impact, making it a responsible choice for eco-conscious travelers. With its combination of modern amenities, exceptional service, and a prime location, the Mercure Convention Center Ancol is a top choice for anyone visiting Jakarta.

Why You Should Stay at Mercure Convention Center Ancol

Staying at the Mercure Convention Center Ancol offers numerous advantages. First and foremost, its location is unbeatable. Being close to the beach and major attractions means you can easily explore the vibrant culture and entertainment options Jakarta has to offer. Additionally, the hotel provides a comfortable and relaxing atmosphere, making it a perfect retreat after a busy day.

The hotel’s commitment to guest satisfaction is evident in its well-appointed rooms, which feature modern amenities such as free Wi-Fi, flat-screen TVs, and minibars. The staff is friendly and attentive, always ready to assist with any requests or inquiries. Whether you’re traveling for business or pleasure, the Mercure Convention Center Ancol ensures a memorable stay.

Best Time to Stay at Mercure Convention Center Ancol

The best time to visit the Mercure Convention Center Ancol is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for outdoor activities and exploring the nearby attractions. However, if you prefer to avoid the crowds, consider visiting during the shoulder seasons of April and October, when the weather is still favorable, but the tourist traffic is lighter.

Transportation and Accessibility

Access to the Airport

The Mercure Convention Center Ancol is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport. The journey typically takes around 30 to 45 minutes by car, depending on traffic conditions. The hotel offers airport transfer services, making it easy for guests to arrive and depart without any hassle. Additionally, taxis and ride-sharing services are readily available at the airport, providing flexible transportation options.

Public Transportation

For those who prefer public transportation, the hotel is well-connected to Jakarta’s extensive transit system. The nearest bus stop is just a short walk away, offering access to various routes that can take you to popular destinations throughout the city. The TransJakarta bus service is a convenient and affordable option for travelers looking to explore Jakarta without the need for a car. Additionally, the hotel is located near the Ancol train station, providing easy access to the city’s rail network.

Unique Facilities at Mercure Convention Center Ancol

1. Spacious Meeting Rooms

The Mercure Convention Center Ancol features over 20 meeting rooms equipped with the latest technology, making it an ideal venue for conferences, seminars, and corporate events. Each room is designed to accommodate various group sizes, ensuring that every event is tailored to meet specific needs.

2. Relaxing Spa Services

Guests can indulge in a range of spa treatments designed to rejuvenate the body and mind. The hotel’s spa offers massages, facials, and wellness therapies, providing a tranquil escape from the hustle and bustle of the city.

3. Outdoor Swimming Pool

The outdoor swimming pool is surrounded by lush gardens, creating a serene environment for relaxation. Guests can lounge by the poolside, enjoy a refreshing swim, or sip on cocktails from the pool bar.

Nearby Attractions at Mercure Convention Center Ancol

1. Ancol Dreamland

Located just 1 kilometer from the hotel, Ancol Dreamland is a massive recreational park that offers a variety of attractions, including amusement parks, water parks, and a beach. It’s a perfect destination for families and thrill-seekers alike.

2. SeaWorld Ancol

Approximately 1.5 kilometers from the hotel, SeaWorld Ancol is an aquarium that showcases marine life from Indonesia and around the world. Visitors can enjoy interactive exhibits and live shows, making it a fun and educational experience for all ages.

3. Dufan (Dunia Fantasi)

Dufan, or Fantasy World, is an amusement park located about 1.2 kilometers from the hotel. It features a variety of rides and attractions, from thrilling roller coasters to family-friendly rides, ensuring a day full of fun and excitement.

4. Ancol Beach

Just a short walk from the hotel, Ancol Beach is a beautiful stretch of coastline where guests can relax, sunbathe, or partake in water sports. The beach is also lined with restaurants and cafes, offering a perfect spot to enjoy a meal with a view.

5. Jakarta History Museum

Located approximately 6 kilometers from the hotel, the Jakarta History Museum is housed in a former city hall and showcases the rich history of Jakarta through various exhibits and artifacts. It’s a must-visit for history enthusiasts.

6. Fatahillah Square

Fatahillah Square, situated about 6.5 kilometers from the hotel, is a historic area surrounded by colonial buildings and museums. It’s a great place to explore, take photos, and enjoy local street performances.

7. Taman Impian Jaya Ancol

This integrated resort area is about 1 kilometer from the hotel and offers a variety of entertainment options, including a golf course, hotels, and restaurants. It’s a great place to spend a day enjoying leisure activities.

8. Museum Bank Indonesia

Located around 7 kilometers from the hotel, the Museum Bank Indonesia offers insights into the history of banking in Indonesia. The museum features interactive exhibits and is a fascinating place to learn about the country’s economic history.

9. National Monument (Monas)

The iconic National Monument is approximately 8 kilometers from the hotel. It stands as a symbol of Indonesia’s independence and offers panoramic views of the city from its observation deck.

10. Kota Tua (Old Town)

Kota Tua, or Old Town, is about 7 kilometers from the hotel and is known for its well-preserved colonial architecture. Visitors can explore museums, cafes, and shops while soaking in the historical atmosphere of this charming area.

Tips and Tricks for Staying at Mercure Convention Center Ancol

Tips During Your Stay

To make the most of your stay at the Mercure Convention Center Ancol, consider these tips: always check for special promotions or packages that may be available during your visit. Don’t hesitate to ask the front desk for recommendations on local attractions and dining options. Additionally, take advantage of the hotel’s concierge services to help plan your itinerary.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities the hotel has to offer. Spend some time at the spa for a relaxing treatment, or take a dip in the pool to unwind after a day of sightseeing. The hotel’s restaurant often features themed nights or special menus, so be sure to check those out for a unique dining experience.

Why Book Mercure Convention Center Ancol on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. The Mercure Convention Center Ancol is just one of many choices available, ensuring that you find the perfect place to stay that fits your needs and budget.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to save even more with their PayLater feature, making it easier to manage your travel expenses.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you unlock exclusive offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including the Mercure Convention Center Ancol. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there’s no reason not to choose the Mercure Convention Center Ancol for your next trip to Jakarta. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in Mercure Convention Center Ancol

Bar, Cafe and Lounge Mercure Convention Center Ancol
Bar, Cafe and Lounge
Swimming Pool Mercure Convention Center Ancol
Swimming Pool
Functional Hall Mercure Convention Center Ancol
Functional Hall
Common Space Mercure Convention Center Ancol
Common Space
Lobby Mercure Convention Center Ancol
Lobby

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Mercure Convention Center Ancol

Important Note

Entrance access fees to Ancol area is at the charge of the guests.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Mercure Convention Center Ancol
10
Another facilities in Mercure Convention Center Ancol
Concierge, Express check-in, Express check-out, Outdoor pool, Children play area

Frequently asked question in Mercure Convention Center Ancol

What are available facilities at Mercure Convention Center Ancol?
There are top facilites at Mercure Convention Center Ancol such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Convention Center Ancol?
The standard check-in time at Mercure Convention Center Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Convention Center Ancol?
Mercure Convention Center Ancol is a 4.0-star hotel.
How many floors does Mercure Convention Center Ancol have?
Mercure Convention Center Ancol has 10 floors.
Does Mercure Convention Center Ancol provide parking?
Yes, Mercure Convention Center Ancol provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Convention Center Ancol

8,6
Very Good
From 7.385 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,4

Location

8,8

Service and Facilites

8,6

People often mention about Mercure Convention Center Ancol
All
Staff Friendliness (189)
Family Friendly (185)
Room Space (169)
Bedroom (164)
Surroundings (152)
Bathroom (151)
Ambiance (149)
Variety (147)
Activity Option (141)
Hotel Area (141)
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Traveler Reviews Mercure Convention Center Ancol

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
7,1
/10
Reviewed 5 day(s) ago
The room was less comfortable because the TV was problematic (volume was locked/TV sound was very low), plus there was repair work going on in the middle of the night right next to the room which was noisy and disturbing.
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Astrid K. S.
icon-Leisure
Leisure
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10,0
/10
Reviewed 2 week(s) ago
It's truly kid-friendly! A day won't be enough if you bring your kids here. Highly recommended for a family vacation. I didn't expect so many games like Timezone, sand, playgrounds, and a kids-friendly swimming pool. I'd love to come back here again!
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, We are delighted to hear that Ana and her family enjoyed their stay at our hotel. We are committed to providing a wide range of facilities that are fun for families. We look forward to welcoming you back to the Mercure Ancol Convention Centre. Best regards, Fachry Aulia - Assistant Front Desk Manager
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J***i
icon-Leisure
Leisure
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8,8
/10
Reviewed 4 week(s) ago
Disappointed at breakfast. Unexpectedly, the queue was too long and most of the food was already finished.
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3 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Ladies/Gentlemen, Thank you for your feedback regarding the unsatisfactory breakfast service, including the long queues and insufficient food. We welcome any feedback to improve our service. Best regards, Sutiyono, Customer Experience Team
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Rudiyanto
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8,5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the place is kid-friendly, the view is incredibly cool.
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Mr. Rudiyanto, Thank you for your positive review. We are so glad you had a wonderful experience during your stay at Mercure Ancol Convention Center. We look forward to welcoming you back soon. Best regards, Sutiyono Guest Experience Team
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K***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
We stayed at the Mercure Ancol Hotel with our extended family. We booked several rooms to celebrate our parents' 50th wedding anniversary and to accompany our mother-in-law's MAVI reunion here. There are many activities to explore at the hotel, so it was very fun for the kids because they could play a lot and swim here, very satisfied. For the building from the outside it looks old, but when you enter the room, the room is nice and quite spacious, the interior of the hotel is also nice. The environment is also fun, because it is in the Ancol area. So, we were able to walk around, have lunch at Bandar Jakarta, and in the morning we could exercise at the Eco Park which is not far from the hotel. Yesterday's vacation was very fun. Next time, I hope to stay at the Mercure Ancol again. Friendly and maintain consistent service.
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Accommodation's Reply
23 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you had a wonderful experience during your stay at Mercure Ancol Convention Centre. We look forward to welcoming you back again soon. Best regards, Sutiyono Guest Experience Team
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M***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Very family & kids friendly. Lots of activities for kids and spacious rooms. I would suggest they fix their mini bar since it's not cold anymore
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Accommodation's Reply
23 Nov 2025
Dear Guest Thank you for your positive rating for Mercure Convention Center Ancol. We appreciate for your feedback concerning mini bar we will pass on to department concern for further follow up. Looking forward to welcoming you back to our hotel in the future. Best regards, Sutiyono Guest Experience Team
Nia P. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
I really enjoyed staying here with my family.
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Ms. Nia, Thank you for your positive review. We are so glad you had a great experience during your stay at Mercure Ancol Convention Centre. We look forward to welcoming you back soon. Best regards, Sutiyono Guest Experience Team
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S***a
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10,0
/10
Reviewed 6 week(s) ago
Thank you Mercure for making our son's first birthday celebration so memorable. 💕 All compliments were provided and everything was free. This will be our family's favorite hotel.
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Accommodation's Reply
23 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you had a wonderful experience during your stay at Mercure Ancol Convention Centre. We look forward to welcoming you back again soon. Best regards, Sutiyono Guest Experience Team
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Verified Traveler
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Leisure
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10,0
/10
Reviewed 6 week(s) ago
Very enjoyable, highly recommended
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are so glad you had a wonderful experience during your stay at Mercure Convention Centre Ancol. We look forward to welcoming you back again soon. Best regards, Sutiyono Guest Experience Team
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Agnes S.
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8,8
/10
Reviewed 7 week(s) ago
The smell of cigarettes when you enter the room, it's very crowded on weekends but overall it's okay
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Accommodation's Reply
23 Nov 2025
Dear Agnes, Thank you for your review. Your comments have encouraged us to pay more attention to the cleanliness of our rooms, especially regarding cigarette smoke. We hope to welcome you back soon. Best regards, Sutiyono Guest Experience Team
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Gumilang A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the rooms are clean, and the breakfast is delicious and varied. However, the beach at the back, which was one of the hotel's biggest advantages, is no longer available.
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2 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Mr. Gumilang, Thank you for your positive review. We are so glad you had a great experience during your stay at Mercure Ancol Convention Center. Thank you for your comments and we hope to welcome you back soon. Best regards, Sutiyono Guest Experience Team
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r***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
The hotel staff was friendly. The restaurant's food was delicious. However, there was something missing. The Javanese fried noodles were too salty and not very tasty. The saltiness made it hard to enjoy the food. Next time, please pay more attention to the taste of your food. So far, so good. Thank you.
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+5
2 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are so glad you had a great experience during your stay at Mercure Convention Centre Ancol. Thank you for your feedback and we hope to welcome you back soon. Best regards, Sutiyono Guest Experience Team
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Fanita
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Very comfortable, child friendly, only the entrance fee is too high, it can't be an exception compared to other hotels, it's very satisfying.
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Ms. Fanita, Thank you for your positive review. We are so glad you had a great experience during your stay at Mercure Ancol Convention Center. Thank you for your feedback and we hope to welcome you back soon. Best regards, Sutiyono Guest Experience Team
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Ary P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Easy access back and forth from Bogor, where I live. Ancol is within easy reach of tourist attractions like the beach and restaurants. The facilities are also quite good.
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1 people find it helpful
Accommodation's Reply
07 Dec 2025
Dear Ms. Aree P., Thank you for your positive review. We are very glad that you enjoyed your comfortable trip and the facilities we provided. We look forward to welcoming you back to Mercure Ancol Convention Centre for another memorable experience. Best regards, Sutiyono Guest Experience Team
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Winarko
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
If you go to Malang city, you must stay here.. very very nice and good services..
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2 people find it helpful
Accommodation's Reply
07 Dec 2025
Dear Mr. Vinargo, Thank you for your positive comments regarding your stay at our hotel. We are committed to continuing to provide the best service to all our guests. Thank you for your feedback and we look forward to welcoming you back soon. Best regards, Sutiyono Guest Experience Team
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Saiful M.
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Staycation
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8,5
/10
Reviewed 8 week(s) ago
Child-friendly and integrated with Ancol beach
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3 people find it helpful
Accommodation's Reply
07 Dec 2025
Dear Mr. Saiful M., We are delighted that you enjoyed your stay at our hotel and found our children's facilities and convenient location to Ancol Beach convenient. We look forward to welcoming you back to Mercure Ancol Convention Centre. Best regards, Sutiyono Guest Experience Team
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R***R
icon-Staycation
Staycation
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9,7
/10
Reviewed 9 week(s) ago
From the moment I arrived, I was immediately assisted by the staff. Check-in was easy because I had booked through Traveloka. The room was clean and well-equipped. I asked for a first aid kit and they helped me find one. The room was comfortable, and the food was delicious. However, the breakfast variety wasn't extensive enough for me. The gelato in the lobby was delicious. The distance to other locations in Ancol is still quite reasonable, around Rp 24,000-Rp 30,000 by taxi to BCIS. Overall, it was a comfortable and memorable experience.
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+4
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Accommodation's Reply
07 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are so pleased that you enjoyed your stay at our hotel, from the service of our staff, check-in to the comfort of our rooms. We also appreciate your comments on the variety of breakfast, which are very valuable for improving our services in the future. We look forward to welcoming you back to Mercure Ancol Convention Center. Best regards, Sutiyono Guest Experience Team
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S***f
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
The place was comfortable and clean, even though we got the room at the very end. Upon entering, you still had to pay for the Ancol entrance fee.
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3 people find it helpful
Accommodation's Reply
07 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are very glad that you were satisfied with the comfort and cleanliness of our hotel. For Ancol tickets, this is the policy that is applicable locally. We sincerely hope to welcome you back again soon. Best regards, Guest Experience Team
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Eenrustina
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10,0
/10
Reviewed 9 week(s) ago
For holidays with family is very enjoyable.
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Accommodation's Reply
07 Dec 2025
Dear Guest, We are delighted that you and your family enjoyed your stay at our hotel. Your feedback means a lot to us and will serve as encouragement and support for our team to continue to strive to provide the best service. Best regards, Sutiyono, Customer Experience Team
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moch r. f.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Clean and comfortable room. Replace the TV with a smart TV.
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2 people find it helpful
Accommodation's Reply
07 Dec 2025
Dear Valued Guest, Thank you for your positive review regarding the cleanliness and comfort of our room. We appreciate your comments regarding the TV and we will consider improving our facilities in the future. Best regards, Sutiyono Guest Experience Team
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Number of reviews per page
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40

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Exterior 4 Mercure Convention Center Ancol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,6
Very Good
From 7.385 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,4

Location

8,8

Service and Facilites

8,6

People often mention about Mercure Convention Center Ancol
All
Staff Friendliness (189)
Family Friendly (185)
Room Space (169)
Bedroom (164)
Surroundings (152)
Bathroom (151)
Ambiance (149)
Variety (147)
Activity Option (141)
Hotel Area (141)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mercure Convention Center Ancol

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
7,1
/10
Reviewed 5 day(s) ago
The room was less comfortable because the TV was problematic (volume was locked/TV sound was very low), plus there was repair work going on in the middle of the night right next to the room which was noisy and disturbing.
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Astrid K. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
It's truly kid-friendly! A day won't be enough if you bring your kids here. Highly recommended for a family vacation. I didn't expect so many games like Timezone, sand, playgrounds, and a kids-friendly swimming pool. I'd love to come back here again!
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Valued Guest, We are delighted to hear that Ana and her family enjoyed their stay at our hotel. We are committed to providing a wide range of facilities that are fun for families. We look forward to welcoming you back to the Mercure Ancol Convention Centre. Best regards, Fachry Aulia - Assistant Front Desk Manager
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
Disappointed at breakfast. Unexpectedly, the queue was too long and most of the food was already finished.
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3 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Ladies/Gentlemen, Thank you for your feedback regarding the unsatisfactory breakfast service, including the long queues and insufficient food. We welcome any feedback to improve our service. Best regards, Sutiyono, Customer Experience Team
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Rudiyanto
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the place is kid-friendly, the view is incredibly cool.
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Mr. Rudiyanto, Thank you for your positive review. We are so glad you had a wonderful experience during your stay at Mercure Ancol Convention Center. We look forward to welcoming you back soon. Best regards, Sutiyono Guest Experience Team
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K***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
We stayed at the Mercure Ancol Hotel with our extended family. We booked several rooms to celebrate our parents' 50th wedding anniversary and to accompany our mother-in-law's MAVI reunion here. There are many activities to explore at the hotel, so it was very fun for the kids because they could play a lot and swim here, very satisfied. For the building from the outside it looks old, but when you enter the room, the room is nice and quite spacious, the interior of the hotel is also nice. The environment is also fun, because it is in the Ancol area. So, we were able to walk around, have lunch at Bandar Jakarta, and in the morning we could exercise at the Eco Park which is not far from the hotel. Yesterday's vacation was very fun. Next time, I hope to stay at the Mercure Ancol again. Friendly and maintain consistent service.
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Accommodation's Reply
23 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you had a wonderful experience during your stay at Mercure Ancol Convention Centre. We look forward to welcoming you back again soon. Best regards, Sutiyono Guest Experience Team
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M***e
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Leisure
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8,5
/10
Reviewed 6 week(s) ago
Very family & kids friendly. Lots of activities for kids and spacious rooms. I would suggest they fix their mini bar since it's not cold anymore
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Accommodation's Reply
23 Nov 2025
Dear Guest Thank you for your positive rating for Mercure Convention Center Ancol. We appreciate for your feedback concerning mini bar we will pass on to department concern for further follow up. Looking forward to welcoming you back to our hotel in the future. Best regards, Sutiyono Guest Experience Team
Nia P. S.
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10,0
/10
Reviewed 6 week(s) ago
I really enjoyed staying here with my family.
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Ms. Nia, Thank you for your positive review. We are so glad you had a great experience during your stay at Mercure Ancol Convention Centre. We look forward to welcoming you back soon. Best regards, Sutiyono Guest Experience Team
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S***a
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10,0
/10
Reviewed 6 week(s) ago
Thank you Mercure for making our son's first birthday celebration so memorable. 💕 All compliments were provided and everything was free. This will be our family's favorite hotel.
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Accommodation's Reply
23 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you had a wonderful experience during your stay at Mercure Ancol Convention Centre. We look forward to welcoming you back again soon. Best regards, Sutiyono Guest Experience Team
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Verified Traveler
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Leisure
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10,0
/10
Reviewed 6 week(s) ago
Very enjoyable, highly recommended
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are so glad you had a wonderful experience during your stay at Mercure Convention Centre Ancol. We look forward to welcoming you back again soon. Best regards, Sutiyono Guest Experience Team
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Agnes S.
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8,8
/10
Reviewed 7 week(s) ago
The smell of cigarettes when you enter the room, it's very crowded on weekends but overall it's okay
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Accommodation's Reply
23 Nov 2025
Dear Agnes, Thank you for your review. Your comments have encouraged us to pay more attention to the cleanliness of our rooms, especially regarding cigarette smoke. We hope to welcome you back soon. Best regards, Sutiyono Guest Experience Team
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Gumilang A.
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Staycation
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9,7
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the rooms are clean, and the breakfast is delicious and varied. However, the beach at the back, which was one of the hotel's biggest advantages, is no longer available.
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2 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Mr. Gumilang, Thank you for your positive review. We are so glad you had a great experience during your stay at Mercure Ancol Convention Center. Thank you for your comments and we hope to welcome you back soon. Best regards, Sutiyono Guest Experience Team
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r***o
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Leisure
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9,4
/10
Reviewed 7 week(s) ago
The hotel staff was friendly. The restaurant's food was delicious. However, there was something missing. The Javanese fried noodles were too salty and not very tasty. The saltiness made it hard to enjoy the food. Next time, please pay more attention to the taste of your food. So far, so good. Thank you.
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+5
2 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are so glad you had a great experience during your stay at Mercure Convention Centre Ancol. Thank you for your feedback and we hope to welcome you back soon. Best regards, Sutiyono Guest Experience Team
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Fanita
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8,5
/10
Reviewed 8 week(s) ago
Very comfortable, child friendly, only the entrance fee is too high, it can't be an exception compared to other hotels, it's very satisfying.
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1 people find it helpful
Accommodation's Reply
23 Nov 2025
Dear Ms. Fanita, Thank you for your positive review. We are so glad you had a great experience during your stay at Mercure Ancol Convention Center. Thank you for your feedback and we hope to welcome you back soon. Best regards, Sutiyono Guest Experience Team
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Ary P.
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Leisure
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10,0
/10
Reviewed 8 week(s) ago
Easy access back and forth from Bogor, where I live. Ancol is within easy reach of tourist attractions like the beach and restaurants. The facilities are also quite good.
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1 people find it helpful
Accommodation's Reply
07 Dec 2025
Dear Ms. Aree P., Thank you for your positive review. We are very glad that you enjoyed your comfortable trip and the facilities we provided. We look forward to welcoming you back to Mercure Ancol Convention Centre for another memorable experience. Best regards, Sutiyono Guest Experience Team
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Winarko
icon-Leisure
Leisure
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10,0
/10
Reviewed 8 week(s) ago
If you go to Malang city, you must stay here.. very very nice and good services..
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2 people find it helpful
Accommodation's Reply
07 Dec 2025
Dear Mr. Vinargo, Thank you for your positive comments regarding your stay at our hotel. We are committed to continuing to provide the best service to all our guests. Thank you for your feedback and we look forward to welcoming you back soon. Best regards, Sutiyono Guest Experience Team
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Saiful M.
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Staycation
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8,5
/10
Reviewed 8 week(s) ago
Child-friendly and integrated with Ancol beach
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3 people find it helpful
Accommodation's Reply
07 Dec 2025
Dear Mr. Saiful M., We are delighted that you enjoyed your stay at our hotel and found our children's facilities and convenient location to Ancol Beach convenient. We look forward to welcoming you back to Mercure Ancol Convention Centre. Best regards, Sutiyono Guest Experience Team
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R***R
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Staycation
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9,7
/10
Reviewed 9 week(s) ago
From the moment I arrived, I was immediately assisted by the staff. Check-in was easy because I had booked through Traveloka. The room was clean and well-equipped. I asked for a first aid kit and they helped me find one. The room was comfortable, and the food was delicious. However, the breakfast variety wasn't extensive enough for me. The gelato in the lobby was delicious. The distance to other locations in Ancol is still quite reasonable, around Rp 24,000-Rp 30,000 by taxi to BCIS. Overall, it was a comfortable and memorable experience.
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+4
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Accommodation's Reply
07 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are so pleased that you enjoyed your stay at our hotel, from the service of our staff, check-in to the comfort of our rooms. We also appreciate your comments on the variety of breakfast, which are very valuable for improving our services in the future. We look forward to welcoming you back to Mercure Ancol Convention Center. Best regards, Sutiyono Guest Experience Team
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S***f
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
The place was comfortable and clean, even though we got the room at the very end. Upon entering, you still had to pay for the Ancol entrance fee.
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3 people find it helpful
Accommodation's Reply
07 Dec 2025
Dear Valued Guest, Thank you for your positive review. We are very glad that you were satisfied with the comfort and cleanliness of our hotel. For Ancol tickets, this is the policy that is applicable locally. We sincerely hope to welcome you back again soon. Best regards, Guest Experience Team
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Eenrustina
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10,0
/10
Reviewed 9 week(s) ago
For holidays with family is very enjoyable.
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Accommodation's Reply
07 Dec 2025
Dear Guest, We are delighted that you and your family enjoyed your stay at our hotel. Your feedback means a lot to us and will serve as encouragement and support for our team to continue to strive to provide the best service. Best regards, Sutiyono, Customer Experience Team
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moch r. f.
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10,0
/10
Reviewed 9 week(s) ago
Clean and comfortable room. Replace the TV with a smart TV.
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2 people find it helpful
Accommodation's Reply
07 Dec 2025
Dear Valued Guest, Thank you for your positive review regarding the cleanliness and comfort of our room. We appreciate your comments regarding the TV and we will consider improving our facilities in the future. Best regards, Sutiyono Guest Experience Team
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