Mercure Makassar Nexa Pettarani

Hotels
8,5
/10

Very Good

1.652 reviews

What Guests Say About Their Stay

Distance To City Center (46)
Staff Friendliness (43)
Ambiance (43)
Bedroom (43)
Aprina M. P.
9,4
/ 10
the room is spacious and clean, the staff is giving fast response check in time is quick, they are very concern about health protocol. overall experience is very good
In the Area
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Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Makassar Nexa Pettarani is a good choice when you are visiting Tamalate. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Makassar Nexa Pettarani

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Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222
Lobby Mercure Makassar Nexa Pettarani
Lobby 2 Mercure Makassar Nexa Pettarani

Discover More About Mercure Makassar Nexa Pettarani

Location


Staying at Mercure Makassar Nexa Pettarani is a good choice when you are visiting Tamalate.

About Mercure Makassar Nexa Pettarani

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Makassar Nexa Pettarani is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Makassar Nexa Pettarani.

All facilities in Mercure Makassar Nexa Pettarani

Bar, Cafe and Lounge Mercure Makassar Nexa Pettarani
Bar, Cafe and Lounge
Swimming Pool Mercure Makassar Nexa Pettarani
Swimming Pool
Entertainment Facility Mercure Makassar Nexa Pettarani
Entertainment Facility
Fitness Center Mercure Makassar Nexa Pettarani
Fitness Center
Functional Hall Mercure Makassar Nexa Pettarani
Functional Hall

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

General

  • Swimming pool

Accommodation Policy & General Information in Mercure Makassar Nexa Pettarani

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Mercure Makassar Nexa Pettarani
9
Another facilities in Mercure Makassar Nexa Pettarani
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Laundry service

Frequently asked question in Mercure Makassar Nexa Pettarani

What are available facilities at Mercure Makassar Nexa Pettarani?
There are top facilites at Mercure Makassar Nexa Pettarani such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Makassar Nexa Pettarani?
The standard check-in time at Mercure Makassar Nexa Pettarani is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Makassar Nexa Pettarani

8,5
Very Good

From 1.652 reviews

Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,4

Location

8,7

Service and Facilites

8,6

People often mention about Mercure Makassar Nexa Pettarani
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Kamar Tidur (31)
Keramahan Staff (28)
Jarak ke Pusat Kota (27)
Suasana (27)
Ukuran Kamar (27)
Kamar Mandi (25)
Akses (23)
Wifi (23)
Ramah Keluarga (22)
Rasa (21)
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Traveler Reviews Mercure Makassar Nexa Pettarani

Number of reviews per page
20
40
Customer reviews
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6,5

/10

Reviewed 4 day(s) ago

Everything is okay, only the AC is not cold enough.
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Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for your review of Makassar Nexa Pettarani! We are glad to hear that you felt comfortable during your stay at Mercure Makassar Nexa Pettarani. We apologize for the inconvenience with the AC temperature which was not cold enough. We will immediately check and adjust the air conditioning system to improve the quality of guest comfort. We greatly appreciate your feedback and will continue to strive to improve the quality of our services. Should you have any further needs or questions, please do not hesitate to contact us. Thank you for your trust in choosing Mercure Makassar Nexa Pettarani as your destination for your stay. We look forward to welcoming you back to our hotel! Warm regards, Wahyu Nursekha Wijayanti. General Manager
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KECIL B.
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8,5

/10

Reviewed 7 day(s) ago

I like it because the parking is near the lobby. Also, access to Pettarani, Herta Sing is close.
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Accommodation's Reply
21 Apr 2025
Dear little b. Dear, Thank you for your review! We are glad to hear that the parking location is close to the lobby and the access to Pettarani, as well as the easy access to Hertasning road, made you feel comfortable and the location is strategic. We look forward to continuing to provide you with a satisfying stay experience! Warm regards, Wahyu Nursekha Wijayanti. General Manager
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M***h
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10,0

/10

Reviewed 1 week(s) ago

Comfort and facilities are very good in its class.
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Accommodation's Reply
17 Apr 2025
Thank you for your review of Mercure Makassar Nexa Pettarani Hotel! We are glad to hear that our comfort and facilities are top-notch. We strive to provide a satisfying and comfortable stay for our guests. Thank you for your appreciation! Warm regards, Wahyu Nursekha Wijayanti. General Manager
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H***n
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10,0

/10

Reviewed 2 week(s) ago

Fast and convenient service. Please keep it up, don't let it decline.
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Accommodation's Reply
17 Apr 2025
Thank you for your review of your stay at Mercure Makassar Nexa Pettarani Hotel! We are pleased to hear that our service was prompt and comfortable. We will continue to strive to maintain high standards of service and provide a satisfying experience for our guests. Thank you for your appreciation! We look forward to welcoming you back again in the future. Warm regards, Wahyu Nursekha Wijayanti. General Manager
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Nur S. J.
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5,4

/10

Reviewed 3 week(s) ago

Not as ordered. Ordered 1 king size bed, got 2 beds instead. The room smells of garbage. First impression at the Mercure hotel, not as expected. Please pay attention to room availability.
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1 people find it helpful

Accommodation's Reply
17 Apr 2025
Thank you for your review of your stay at the Mercure Makassar Nexa Pettarani Hotel. We deeply regret the inconvenience you experienced regarding the wrong room type and the unpleasant odor in the room. We understand that this error did not meet your expectations, and we will immediately investigate and take action to correct this issue. We will ensure that the booking process and room preparation are carried out more thoroughly to avoid future errors. Thank you for your suggestion to pay attention to room availability. We will immediately take action to improve and enhance our service standards. Warm regards, Wahyu Nursekha Wijayanti. General Manager
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m***o
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Business
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8,1

/10

Reviewed 4 week(s) ago

when I couldn't get a clean room, I moved rooms but I got the same thing.. I felt the carpet that is usually under the mattress, wasn't in the room.. even though usually staying here is clean and safe.. I even complained, and the staff was also nice, gave me the option to move rooms, and gave me a voucher for sahur even though I didn't use it.. maybe the cleanliness should be better..
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1 people find it helpful

Accommodation's Reply
17 Apr 2025
Thank you for your review of your stay at the Mercure Makassar Nexa Pettarani Hotel. We deeply regret the inconvenience you experienced regarding the cleanliness of the room. We understand that cleanliness is a top priority for our guests, and we will immediately investigate and take action to rectify this issue. We are glad to hear that our staff was responsive and helpful, as well as offering you the option of changing rooms and sahur meal vouchers. We will continue to maintain the friendly attitude and professionalism of our staff. Thank you for your suggestion to improve the cleanliness of the room. We will immediately take action to improve and enhance our cleanliness standards. Best regards, Wahyu Nursekha Wijayanti. General Manager
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A***l
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Staycation
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10,0

/10

Reviewed 5 week(s) ago

Comfortable, quiet, and very suitable for resting.
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1 people find it helpful

Accommodation's Reply
17 Apr 2025
Thank you for your review of Hotel Mercure Makassar Nexa Pettarani! We are glad to hear that our hotel provides a comfortable and peaceful atmosphere for rest. We strive to create a relaxing and peaceful environment for our guests, with complete facilities to meet your needs. We hope you can return to stay at Hotel Mercure Makassar Nexa Pettarani in the future and experience the comfort we offer again! Warm regards, Wahyu Nursekha Wijayanti. General Manager
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m***d
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9,7

/10

Reviewed 9 week(s) ago

steady, comfortable to live in
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B***r
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9,7

/10

Reviewed 9 week(s) ago

comfortable, very spacious room, breakfast menu has many choices and is delicious
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1 people find it helpful

B***r
icon-origin-TRAVELOKA

9,7

/10

Reviewed 10 week(s) ago

What needs to be noted is the friendliness of the staff/security, there is no initiative to help guests carry their belongings.
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2 people find it helpful

C***a
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9,7

/10

Reviewed 10 week(s) ago

The hotel atmosphere is beautiful and comfortable for a staycation too. Recommended for that price.
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1 people find it helpful

I***n
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 12 week(s) ago

Comfortable atmosphere, friendly staff, quiet and clean, the food is also delicious and varied, only the check in time is a bit long.
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I***n
icon-origin-TRAVELOKA

9,7

/10

Reviewed 12 week(s) ago

The hotel staff is friendly, comfortable, and has close access to the city, and the food is delicious and has many variations.
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1 people find it helpful

Melanie M.
icon-origin-TRAVELOKA

8,5

/10

Reviewed 13 week(s) ago

The hotel is nice and clean, but the staff is not very friendly, haha.
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I***i
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Business
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10,0

/10

Reviewed 13 week(s) ago

Service and Cleanliness are OK, please improve it further.
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F***a
icon-origin-TRAVELOKA

6,5

/10

Reviewed 15 week(s) ago

Room 503 nd is cold, I called the receptionist twice to complain about the AC, they said the technician was coming but he didn't come until I checked out. Please fix it again. Thank you
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1 people find it helpful

N***i
icon-origin-TRAVELOKA

6,8

/10

Reviewed 15 week(s) ago

The first time I checked in, I just left the person because I didn't like the way he communicated. The second time I checked in, the person was nice. Because it was a different person. The restaurant menu had no taste, it didn't match the hotel's accreditation of 4 stars.
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3 people find it helpful

Accommodation's Reply
12 Jan 2025
Dear Valued Guest, Thank you for taking the time to share your review. We are very sorry to hear that your experience at our hotel did not meet your expectations. We apologize for the inconvenience caused. Your feedback regarding the condition of the room and the quality of the breakfast has been noted, and we will review it immediately and take necessary corrective action. We look forward to welcoming you back in the future and providing you with an even better stay experience. Warm Regards, Muhammad Aras Rahman. Room Division Manager
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H***a
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9,1

/10

Reviewed 15 week(s) ago

Nice, can see the fireworks from the room
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Accommodation's Reply
12 Jan 2025
Dear Guest, Thank you for your positive review! We are very pleased to know that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and your review is our motivation to continue providing the best service. We look forward to welcoming you back soon! Warm Regards. Muhammad Aras Rahman. Room Division Manager
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Sri W. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,7

/10

Reviewed 16 week(s) ago

The hotel staff is very friendly. The room is very clean and comfortable. The hotel atmosphere is pleasant ☺️
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2 people find it helpful

Accommodation's Reply
05 Jan 2025
Dear Ms. Swi W. Ke, We greatly appreciate your comments regarding your stay at Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, Wahyu Nursekha Wijayanti. General Manager
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N***n
icon-Staycation
Staycation
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10,0

/10

Reviewed 17 week(s) ago

staycation recommendations
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2 people find it helpful

Accommodation's Reply
05 Jan 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, Wahyu Nursekha Wijayanti. General Manager
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Number of reviews per page
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Lobby 4 Mercure Makassar Nexa Pettarani

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.