Mercure Serpong Alam Sutera

Hotels
8,6
/10

Very Good

2.495 reviews

What Guests Say About Their Stay

Staff Friendliness (18)
Surroundings (17)
Bathroom (14)
Family Friendly (13)
Amelia A.
10,0
/ 10
Stayed here during ramadhan.. they still served sahoor buffet at the resto.. much appreciated for the restaurant staff 🙏🏻 walking distance to flavor bliss (Bandar Djakarta, sbux, etc) and to living world mall. They even let us late checkout until 2PM.. thank you Mercure!
William S. t.
10,0
/ 10
love the entire experience and how friendly the staffs were. The rooms are clean and cozy with so many amenities provided.
Amalia Y. H.
10,0
/ 10
I was really happy to stay here. the room is clean, the service and the staff are really great. when I ate breakfast, so many variate food. my family like it.
Bianca W.
9,7
/ 10
Love\! The front desk staff, Angga (thank you for catering to our needs to have all our rooms on the same floor - we booked three rooms, non-smoking), went extra miles to show us our rooms before I made the decision and make sure that eventhough it's on the smoking area, it doesn't smell at all. (which was very true!) love the staffs as well, super polite and full of smiles. We had a very pleasant stay! Keep up the good work!
Yos R. M.
9,7
/ 10
Nice hotel, good location nearby Living World and Flavor Bliss.
In the Area
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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Serpong Alam Sutera is located in area / city Alam Sutera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Serpong Alam Sutera

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Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
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Discover More About Mercure Serpong Alam Sutera

About Mercure Serpong Alam Sutera

Located in the vibrant region of Serpong, Mercure Serpong Alam Sutera is a modern hotel that perfectly blends comfort and convenience. This hotel is an ideal choice for both business and leisure travelers, offering a range of amenities and services designed to make your stay as enjoyable as possible. With its strategic location, guests can easily access various attractions, shopping centers, and business districts, making it a prime spot for anyone visiting the area.

The hotel features contemporary design and well-appointed rooms that cater to the needs of every guest. Each room is equipped with modern amenities, including free Wi-Fi, flat-screen TVs, and comfortable bedding, ensuring a restful stay. The hotel also offers a variety of dining options, from local Indonesian cuisine to international dishes, all prepared with fresh ingredients and served in a welcoming atmosphere.

One of the standout features of Mercure Serpong Alam Sutera is its commitment to providing excellent service. The staff is friendly and attentive, always ready to assist with any requests or inquiries. Whether you need help with transportation, recommendations for local attractions, or assistance with business services, the team at Mercure Serpong Alam Sutera is dedicated to making your experience memorable.

For those looking to unwind, the hotel offers a range of leisure facilities, including a swimming pool, fitness center, and spa services. Guests can relax by the poolside or indulge in a rejuvenating massage after a long day of exploring the city. The hotel also has meeting and event spaces, making it a great choice for business travelers or those planning special occasions.

Why You Should Stay at Mercure Serpong Alam Sutera

Choosing Mercure Serpong Alam Sutera for your stay means opting for a hotel that prioritizes guest satisfaction. The combination of modern amenities, excellent service, and a prime location makes it a top choice for travelers. Whether you're in town for business or leisure, you'll find everything you need right at your fingertips.

Best Time to Stay at Mercure Serpong Alam Sutera

The best time to visit Mercure Serpong Alam Sutera is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, the hotel is equipped to provide a comfortable stay year-round, so you can enjoy your visit regardless of the season.

Transportation and Accessibility

Access to the Airport

Mercure Serpong Alam Sutera is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport. The hotel offers airport transfer services, making it easy for guests to reach their destination without hassle. Additionally, taxis and ride-sharing services are readily available, ensuring a smooth journey to and from the airport.

Public Transportation

For those who prefer public transportation, the hotel is well-connected to various bus and train services. The nearby commuter line station provides easy access to Jakarta and other surrounding areas, making it a convenient option for exploring the region. Local buses also run frequently, allowing guests to navigate the city with ease.

Unique Facilities at Mercure Serpong Alam Sutera

1. Swimming Pool

The outdoor swimming pool at Mercure Serpong Alam Sutera is a perfect spot to relax and unwind. Surrounded by lush greenery, it offers a serene environment for guests to enjoy a refreshing dip or lounge by the poolside with a good book.

2. Fitness Center

Stay active during your stay with the hotel's fully equipped fitness center. Featuring modern exercise equipment, guests can maintain their workout routine while enjoying the convenience of on-site facilities.

3. Spa Services

Indulge in a range of spa treatments designed to rejuvenate your body and mind. The hotel's spa offers various services, including massages, facials, and body treatments, all performed by skilled therapists in a tranquil setting.

Nearby Attractions at Mercure Serpong Alam Sutera

1. Alam Sutera Mall

Just a short distance from the hotel, Alam Sutera Mall is a popular shopping destination featuring a wide range of retail stores, dining options, and entertainment facilities. With its modern design and vibrant atmosphere, it's the perfect place to spend a day shopping or enjoying a meal. (Approx. 1 km from the hotel)

2. Summarecon Mall Serpong

Another fantastic shopping option is Summarecon Mall Serpong, located about 3 km from Mercure Serpong Alam Sutera. This mall offers a diverse selection of shops, restaurants, and entertainment venues, including a cinema and arcade, making it a great spot for families and friends to hang out.

3. Scientia Garden

For those who appreciate nature, Scientia Garden is a beautiful park located approximately 4 km from the hotel. This green space features walking paths, gardens, and recreational areas, providing a peaceful escape from the hustle and bustle of the city.

4. Taman Kota 2 BSD

Taman Kota 2 BSD is a large public park situated about 5 km from Mercure Serpong Alam Sutera. It offers various outdoor activities, including jogging, cycling, and picnicking, making it an excellent place for families and fitness enthusiasts.

5. AEON Mall BSD City

Located around 6 km from the hotel, AEON Mall BSD City is a Japanese-themed shopping center that features a wide variety of shops, restaurants, and entertainment options. It's a great place to experience a unique shopping experience while enjoying delicious Japanese cuisine.

6. BSD Xtreme Park

For adventure seekers, BSD Xtreme Park is an exciting destination located approximately 7 km from the hotel. This outdoor park offers various activities, including paintball, go-karting, and flying fox, providing an adrenaline rush for visitors of all ages.

7. Ocean Park BSD

Ocean Park BSD is a water park located about 8 km from Mercure Serpong Alam Sutera. With its thrilling water slides, lazy river, and wave pool, it's a fantastic place to cool off and have fun with family and friends.

8. Sinar Mas Land Plaza

Located around 9 km from the hotel, Sinar Mas Land Plaza is a business and commercial center that features various dining and shopping options. It's a great place to explore local cuisine and shop for unique souvenirs.

9. Bintaro Jaya Xchange Mall

About 10 km from Mercure Serpong Alam Sutera, Bintaro Jaya Xchange Mall is another excellent shopping destination. This mall offers a mix of local and international brands, as well as a variety of dining options, making it a popular spot for both locals and tourists.

10. Jakarta Aquarium

For a unique experience, visit the Jakarta Aquarium, located approximately 15 km from the hotel. This aquarium features a wide range of marine life and interactive exhibits, making it an educational and entertaining destination for visitors of all ages.

Tips and Tricks for Staying at Mercure Serpong Alam Sutera

Tips During Your Stay

To make the most of your stay at Mercure Serpong Alam Sutera, consider these tips: always check for special promotions or packages that the hotel may offer, and don't hesitate to ask the staff for recommendations on local attractions and dining options. Additionally, take advantage of the hotel's amenities, such as the fitness center and spa, to enhance your experience.

Tips for Enjoying Hotel Facilities

When using the hotel facilities, such as the swimming pool or fitness center, try to visit during off-peak hours for a more relaxed experience. Also, be sure to explore the dining options available at the hotel, as they often feature seasonal menus and special dishes that you won't want to miss.

Why Book Mercure Serpong Alam Sutera on Traveloka

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, including hotels, villas, resorts, and apartments, catering to every budget and preference. Whether you're looking for a luxurious stay or a budget-friendly option, you'll find the perfect place to stay on Traveloka.

Easy and Flexible Payment Options

With Traveloka, you can enjoy easy and flexible payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, making your travel planning hassle-free.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which allows you to earn amazing benefits and special perks. As you increase your Traveloka Priority level, you'll unlock exclusive offers and discounts that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including Mercure Serpong Alam Sutera. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there's no reason not to choose Mercure Serpong Alam Sutera for your next trip. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in Mercure Serpong Alam Sutera

Others Mercure Serpong Alam Sutera
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Mercure Serpong Alam Sutera

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Mercure Serpong Alam Sutera
6
Another facilities in Mercure Serpong Alam Sutera
Concierge, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking

Frequently asked question in Mercure Serpong Alam Sutera

What are available facilities at Mercure Serpong Alam Sutera?
There are top facilites at Mercure Serpong Alam Sutera such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Serpong Alam Sutera?
The standard check-in time at Mercure Serpong Alam Sutera is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Serpong Alam Sutera

8,6
Very Good

From 2.495 reviews

Provided by travelers on
Cleanliness

8,8

Room Comfort

8,8

Meal

8,4

Location

8,9

Service and Facilites

8,7

People often mention about Mercure Serpong Alam Sutera
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Surroundings (10)
Staff Friendliness (10)
Room Space (8)
Bathroom (8)
Accessibility (7)
Hotel Area (7)
Variety (7)
Bedroom (6)
Distance to City Center (4)
Family Friendly (4)
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Traveler Reviews Mercure Serpong Alam Sutera

Number of reviews per page
20
40
Customer reviews
desi s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,5

/10

Reviewed 2 week(s) ago

I had a bad experience when I was going to CI. With the excuse that it had just been cleaned, I was only able to enter the room at 4 pm. I got a connecting room, on a floor that was being renovated, the room felt stuffy. The interior of the room also needed to be renovated
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Sufi G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

Thank you to Mercure Serpong for preparing a message and cake for my son's birthday. The experience of staying here was pleasant. The swimming pool is nice, the room is clean, the staff is friendly, the food is delicious. I just love the very limited variety of breakfast.
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S***T
icon-Staycation
Staycation
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9,4

/10

Reviewed 4 week(s) ago

Good service, staff is also good.
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N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 7 week(s) ago

The staff was friendly, and the room was super cold

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k***k
icon-origin-TRAVELOKA

10,0

/10

Reviewed 7 week(s) ago

clean, friendly service, delicious breakfast
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Rr R I. I.
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 8 week(s) ago

Staff was friendly and helpful also. We're satisfied and enjoying our morning jog while we're there.

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s***i
icon-origin-TRAVELOKA

8,5

/10

Reviewed 11 week(s) ago

The hotel is in the Alam Sutera area, the route is a bit congested at night. Strategic, the rooms are clean and all the facilities are functioning well. The staff are friendly, especially the bellboy who always helps carry things back and forth 🙂
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2 people find it helpful

s***i
icon-origin-TRAVELOKA

8,2

/10

Reviewed 13 week(s) ago

Staff is nice, rooms are also clean
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Forens
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 13 week(s) ago

The location is strategic, adjacent to Living World Mall and close to Pasar 8 Alam Sutra. There are also many culinary places in Flavor Bliss. Sleeping at Mercure is also very good. The room is quite spacious.
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D***i
icon-Staycation
Staycation
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9,1

/10

Reviewed 14 week(s) ago

A pretty nice hotel for a 3 days 2 nights staycation with kids, the location is very strategic because the distance to the mall and various dining places can be done on foot. And when checking out, my child's doll was left in the lobby, the staff there kept it well until we came again to pick it up. The service of the staff is very helpful and very friendly. Happy to stay at this hotel. Thank you.
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R***i
icon-origin-TRAVELOKA

10,0

/10

Reviewed 15 week(s) ago

Pretty cool. Strategic location, clean, comfortable, excellent service and very friendly. The swimming pool is quite cozy and the food is varied and yummy. Close to the shopping center is also a plus.
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1 people find it helpful

L***h
icon-origin-TRAVELOKA

8,8

/10

Reviewed 16 week(s) ago

Rooms for a rate of 2 million are less than satisfactory
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1 people find it helpful

A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 18 week(s) ago

Mercure Alam Sutera. Very strategic location easy to reach. Busy location and many places to eat
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Rosni
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Staycation
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9,7

/10

Reviewed 22 week(s) ago

The reception staff is very kind and helpful
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Faris W.
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9,4

/10

Reviewed 25 week(s) ago

It was so impressive to stay here
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1 people find it helpful

J***i
icon-Business
Business
icon-origin-TRAVELOKA

6,2

/10

Reviewed 26 week(s) ago

I booked pool view, but they don't give one.

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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA

9,4

/10

Reviewed 28 week(s) ago

Pleasant stay, nice staff, safe parking place. If you are looking for a place to really have a good rest from a long and far away holiday before continue your journey home, this is the right place.

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G***t
icon-Business
Business
icon-origin-TRAVELOKA

8,8

/10

Reviewed 32 week(s) ago

So far it good but the laundry so pricey.

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Siska I. H.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 35 week(s) ago

The hotel staff is very friendly and welcoming.
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Bai A.
icon-Business
Business
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5,8

/10

Reviewed 35 week(s) ago

Calling the operator with the intention of ordering food several times there was no answer which forced us to finally go down to the reception desk. And the television screen had a blurry picture that was not sharp.
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Others 4 Mercure Serpong Alam Sutera

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.