Mercure Tangerang Centre

Great hotel and the staffs were friendly.

Booked a room for 3 nights but had to check out on the second night because my family member passed away, which was very unfortunate. I thought the receptionist would at least ask the reason of the very early check out 😅 but he didn't. Not a big deal, I just think it will be better if the receptionist asked to show that they care about our experience staying here. Other than that, I had a pleasure stay here. Breakfast was great, room was clean and super comfy, service was top notch!

Really love the ambience of the bedroom, not too spacious but just perfect size.

"The more stars you have, the higher expectations you will gonna get from the guest "Staying here for two nights for my business trip and here are my bad impressions of the Hotel: 1. No hand soap. I need to go to the shower area and use body soap to wash my hand. This is critical because even lower rated hotels provide hand soap. 2. Breakfast option is terrible. The food is cold even when I went as early as 6 am. Then, I don't know who design the menu but imagine having 4 carbohydrate options (2 rice, 1 noodle, 1 potato), 1 veggie, 1 protein as your breakfast. What is the point of choosing carbohydrates? Where is the fun? Cutting cost at its finest. Even the pastry have no butter and no pancake/waffle on my 2nd breakfast. 3. Breakfast service is poor. You need to grab your own, no tea/coffee by the table service. Even when the restaurant is empty (I always do my breakfast at 6AM to avoid crowd) there is no staff kind enough to give table service like that. Food stall (bubur) also unattended, I think staff can fill in and help guest taking food from stalls. 4. The room design is okay for a 4 star hotels. But the noise isolation can be improved. I can hear other people talking through my room and can hear them showering through my bathroom. Room design is bare minimum for any hotel but experience is also important to distinguish a good hotel and great hotel. I will never recommend this hotel to my business colleague.

Quite new, with very warm ambiance.

Great hospitality, great place to stay. We'll come back for sure. Thank you, Mercure Tangerang Centre!

The superior room and swimming pool view were amazing.

What a pleasant stay. Good for staycation with family.

Very nice place, good service, kind people.

Overall is good to stay here during my work travel, When I first time to see the photos, I though it was big hotel, actually its not, its small simple hotel. Room is quite good except the bed is high enough 🙈.