Narita Hotel Surabaya

Hotels
8,5
/10

Very Good

4.245 reviews

What Guests Say About Their Stay

Staff Friendliness (41)
Family Friendly (38)
Bathroom (36)
Room Space (35)
Fitri N.
8,5
/ 10
Spacious, clean and comfortable room with traditional ambience. Lovely. Clean and complete bathroom. The air conditioner need a few minutes to adjust at our desired temp. But after all it works well. Nice and helpful staffs.
Adrian M.
8,8
/ 10
Good hotel for business and family vacation
Martha Martha
9,7
/ 10
Enjoy to stay. All facilities are provided. Very enjoy. See you again, Narita Hotel.
Sushmita S.
10,0
/ 10
Good service. Easy to find the location. Good interior
Evrin D.
10,0
/ 10
Excelent hotel, nice service and comfort
In the Area
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Jl. Barata Jaya XVII No. 57-59 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60284

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named NARITA Classic Hotel Staying at Narita Hotel Surabaya is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Narita Hotel Surabaya

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Jl. Barata Jaya XVII No. 57-59 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60284
Lobby Narita Hotel Surabaya
Lobby 2 Narita Hotel Surabaya

Discover More About Narita Hotel Surabaya

About Narita Hotel Surabaya

Narita Hotel Surabaya is a premier accommodation option located in the bustling city of Surabaya, East Java. Known for its strategic location, this hotel offers guests easy access to various attractions, business districts, and transportation hubs. The hotel combines modern amenities with traditional Indonesian hospitality, making it an ideal choice for both leisure and business travelers.

With a variety of room types ranging from standard rooms to luxurious suites, Narita Hotel Surabaya caters to the diverse needs of its guests. Each room is designed with comfort in mind, featuring contemporary decor, comfortable bedding, and essential amenities such as free Wi-Fi, flat-screen TVs, and minibars. The hotel’s commitment to providing a relaxing environment ensures that guests can unwind after a long day of exploring the city or attending meetings.

One of the standout features of Narita Hotel Surabaya is its exceptional dining options. The hotel boasts an on-site restaurant that serves a wide array of local and international dishes, prepared by skilled chefs using fresh ingredients. Guests can enjoy their meals in a cozy atmosphere, making it a perfect spot for family dinners or business lunches.

In addition to its comfortable accommodations and dining options, Narita Hotel Surabaya offers a range of facilities designed to enhance the guest experience. From a well-equipped fitness center to a relaxing spa, guests can indulge in various activities without leaving the hotel premises. The hotel also features meeting and event spaces, making it a popular choice for corporate gatherings and social events.

Moreover, the staff at Narita Hotel Surabaya are known for their warm hospitality and attentiveness. They are always ready to assist guests with any inquiries or requests, ensuring a pleasant stay. Whether you need help with transportation, recommendations for local attractions, or special arrangements for a celebration, the staff is dedicated to making your experience memorable.

Why You Should Stay at Narita Hotel Surabaya

Staying at Narita Hotel Surabaya means immersing yourself in the vibrant culture of East Java while enjoying modern comforts. The hotel’s prime location allows easy access to key attractions, making it a convenient base for exploring the city. Additionally, the combination of excellent service, comfortable accommodations, and a variety of facilities makes it a top choice for travelers.

Best Time to Stay at Narita Hotel Surabaya

The best time to visit Surabaya is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for sightseeing and outdoor activities. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder months of March and November.

Transportation and Accessibility

Access to the Airport

Narita Hotel Surabaya is conveniently located approximately 30 minutes from Juanda International Airport, making it easy for guests to reach the hotel upon arrival. The hotel offers airport transfer services, ensuring a hassle-free journey for travelers. Whether you’re arriving for business or leisure, the quick access to the airport is a significant advantage.

Public Transportation

For those looking to explore Surabaya without a car, the hotel is well-connected to public transportation options. Buses and taxis are readily available, and the hotel staff can assist in arranging transportation to various attractions. Additionally, ride-hailing services are popular in the area, providing guests with convenient travel options.

Unique Facilities at Narita Hotel Surabaya

1. Fitness Center

The hotel features a modern fitness center equipped with state-of-the-art exercise machines, allowing guests to maintain their workout routines while traveling. Whether you prefer cardio or strength training, the fitness center has everything you need for a productive workout.

2. Spa Services

Indulge in relaxation at the hotel’s spa, where a range of treatments and therapies are available. From traditional Indonesian massages to rejuvenating facials, the spa offers a tranquil escape from the hustle and bustle of the city.

3. Meeting and Event Spaces

Narita Hotel Surabaya is equipped with versatile meeting and event spaces, making it an excellent choice for corporate gatherings, weddings, and other special occasions. The hotel’s professional staff can assist with planning and executing events to ensure everything runs smoothly.

Nearby Attractions at Narita Hotel Surabaya

1. Surabaya Zoo

Located just 5 km from Narita Hotel Surabaya, Surabaya Zoo is one of the oldest zoos in Southeast Asia. It houses a diverse collection of animals and offers educational programs for visitors. The zoo is a great place for families and animal lovers to spend a day exploring.

2. Tugu Pahlawan (Heroes Monument)

Approximately 6 km from the hotel, Tugu Pahlawan is a significant landmark in Surabaya, commemorating the heroes of the Indonesian struggle for independence. The monument is surrounded by a beautiful park, making it a perfect spot for a leisurely stroll and photo opportunities.

3. House of Sampoerna

Just 7 km away, the House of Sampoerna is a fascinating museum that showcases the history of Indonesia’s clove cigarette industry. Visitors can take guided tours to learn about the production process and the cultural significance of this unique product.

4. Surabaya Grand Mosque

Located about 8 km from the hotel, the Surabaya Grand Mosque is one of the largest mosques in Indonesia. Its stunning architecture and serene atmosphere make it a must-visit for those interested in cultural and religious sites.

5. Ciputra Waterpark

For families looking for fun, Ciputra Waterpark is approximately 10 km from Narita Hotel Surabaya. This water park features a variety of slides, pools, and attractions suitable for all ages, making it a perfect day out for families.

6. Kenjeran Beach

Located around 12 km from the hotel, Kenjeran Beach is a popular destination for locals and tourists alike. Visitors can enjoy the beautiful sunset, indulge in local seafood, and participate in various water sports activities.

7. Surabaya North Quay

About 13 km away, Surabaya North Quay is a waterfront area that offers stunning views of the harbor. It’s a great place to relax, enjoy local cuisine, and take in the vibrant atmosphere of the city.

8. Monumen Kapal Selam (Submarine Monument)

Located approximately 14 km from Narita Hotel Surabaya, the Submarine Monument is a unique attraction that features a retired submarine. Visitors can explore the submarine and learn about its history, making it an interesting stop for history enthusiasts.

9. Jembatan Merah (Red Bridge)

About 15 km from the hotel, Jembatan Merah is an iconic bridge that holds historical significance in Surabaya. It’s a great spot for photography and offers a glimpse into the city’s rich history.

10. Surabaya Plaza

Located just 5 km from Narita Hotel Surabaya, Surabaya Plaza is a popular shopping destination featuring a variety of local and international brands. It’s an excellent place for shopping enthusiasts to find unique souvenirs and enjoy dining options.

Tips and Tricks for Staying at Narita Hotel Surabaya

Tips During Your Stay

To make the most of your stay at Narita Hotel Surabaya, consider booking your accommodations in advance, especially during peak travel seasons. This ensures you secure the best rates and room types. Additionally, don’t hesitate to ask the hotel staff for recommendations on local attractions and dining options—they are knowledgeable and eager to help!

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by scheduling some time for relaxation at the spa or a workout in the fitness center. If you’re traveling for business, utilize the meeting spaces to hold productive meetings without the need to leave the hotel. Lastly, be sure to try the on-site restaurant for a taste of local cuisine!

Why Book Narita Hotel Surabaya on Traveloka

Extensive Accommodation Options

When you book Narita Hotel Surabaya through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for budget-friendly rooms or luxurious suites, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget effectively. Additionally, with the PayLater feature, you can enjoy your stay now and pay later, making travel planning even easier.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you unlock exclusive offers that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Narita Hotel Surabaya. These reviews provide valuable insights into the hotel’s services and facilities, helping you make an informed decision before booking your stay.

With all these advantages, there’s no reason not to choose Narita Hotel Surabaya for your next visit to East Java. Booking hotel through Traveloka ensures you have a seamless experience, allowing you to focus on enjoying your trip!

All facilities in Narita Hotel Surabaya

Entertainment Facility Narita Hotel Surabaya
Entertainment Facility
Fitness Center Narita Hotel Surabaya
Fitness Center
Common Space Narita Hotel Surabaya
Common Space
Lobby Narita Hotel Surabaya
Lobby
Exterior Narita Hotel Surabaya
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Early Check-in
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Children play area
  • Discounted Fitness Center
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Steam room

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Narita Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Narita Hotel Surabaya
103
Number of floors in Narita Hotel Surabaya
5
Another facilities in Narita Hotel Surabaya
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked question in Narita Hotel Surabaya

What are available facilities at Narita Hotel Surabaya?
There are top facilites at Narita Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Narita Hotel Surabaya?
The standard check-in time at Narita Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Narita Hotel Surabaya provide breakfast?
Yes, Narita Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Narita Hotel Surabaya

8,5
Very Good

From 4.245 reviews

Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,3

Location

8,6

Service and Facilites

8,6

People often mention about Narita Hotel Surabaya
All
Keramahan Staff (36)
Kamar Mandi (29)
Ramah Keluarga (28)
Ukuran Kamar (28)
Suasana (27)
Area Hotel (27)
Kamar Tidur (26)
Lingkungan Sekitar (23)
Wifi (23)
Waktu Check-in/out (23)
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Traveler Reviews Narita Hotel Surabaya

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40
Customer reviews
K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,4

/10

Reviewed 3 day(s) ago

suitable for kids. in the lobby there is a mini playground so you won't get bored waiting, and you can take as much popcorn as you like. the car park is spacious and you can choose to park in the front or back. it's so spacious that kids can ride their bikes (bring your bike from home). the pool is quite large, spacious and clean and well-maintained. it's always crowded here because there are many other customers, but it doesn't matter. in the room there is already a bathtub and a refrigerator even though it's old. although old but well-maintained.
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G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 4 day(s) ago

Quite a good experience to stay here, spacious parking and cleanliness is maintained!
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F***a
icon-origin-TRAVELOKA

9,7

/10

Reviewed 6 day(s) ago

The cleanliness is very good, the staff is friendly, the rooms are spacious and clean, it is highly recommended, I have stayed here 3 times 😊
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M***n
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

comfortable hotel atmosphere and friendly service make you feel at home and comfortable in this hotel... can be recommended. cheap price but complete facilities
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 week(s) ago

good experience and nice hotel

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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 4 week(s) ago

very happy to stay at narita hotel Surabaya. although cheap affordable but amazing facilities. there is a bathtub in the room, swimming pool, gum. the gym equipment is good and still new. the food is delicious. there is a welcome snack popcorn and free takjil. can refill water drinks. and I was surprised that I was allowed to check in before 12. I am very happy to stay at narita
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D***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,4

/10

Reviewed 4 week(s) ago

The hotel is nice, if you say it's really big, it's not, it's just standard, but the staff are super friendly when they're there, it's pretty good.
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rissky b.
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 7 week(s) ago

business trip surabaya stay at narita 5 days check in process easy straight into the room we ordered deluxe .. in the bathroom there is a bathtub clean spacious room .. a bit difficult to do ablution with a bathtub yes breakfast delicious clean room made up every day staff friendly swimming pool large but always crowded with swimming lessons from outside visitors who stay gym large complete equipment spacious parking lot thank you narita pleasant experience
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2 people find it helpful

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Imam Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 8 week(s) ago

the place is comfortable, beautiful, definitely recommended
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1 people find it helpful

Ardhianto F.
icon-Staycation
Staycation
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10,0

/10

Reviewed 8 week(s) ago

Narita Hotel is a long-standing hotel and beyond my expectations, it turns out that this hotel, although an old hotel, is clean, comfortable and the staff is friendly. What surprised us the most was when we wanted to check in, not only was there a welcome drink but we could eat lontong kikil as much as we wanted and popcorn. The food menu in the restaurant and the breakfast menu... tasted very good and there was no difference in taste.
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2 people find it helpful

S***n
icon-origin-TRAVELOKA

10,0

/10

Reviewed 9 week(s) ago

very comfortable, clean, friendly....and delicious food
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

the staff is clean, the room is friendly and polite. I like the popcorn.
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F***a
icon-origin-TRAVELOKA

8,2

/10

Reviewed 12 week(s) ago

we went down to the restaurant around 7.45 and the food was already finished even though when checking in it was informed that the breakfast time limit was until 10.00. waited for more than 30 minutes and the food was still not refilled, we asked the officer on duty but couldn't answer and instead looked confused. the restaurant service was really disappointing, in contrast to the room service which was quite satisfying
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1 people find it helpful

T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 13 week(s) ago

Clean comfortable room Breakfast menu is really delicious. facilities are okay
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1 people find it helpful

T***i
icon-origin-TRAVELOKA

10,0

/10

Reviewed 15 week(s) ago

Good hotel and satisfying. Good foods

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Wahyu W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8,3

/10

Reviewed 16 week(s) ago

Room facilities are OK, there are few choices of breakfast menu, ample parking, cleanliness and tidiness of the hotel area, especially the parking area, should be improved, more choices of breakfast menu
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R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 16 week(s) ago

The hotel staff was very friendly and helpful with the check-in process.
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1 people find it helpful

B***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 16 week(s) ago

Very friendly staff, clean hotel, comfortable atmosphere
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s***o
icon-origin-TRAVELOKA

9,7

/10

Reviewed 17 week(s) ago

Spacious parking, okay room, bathroom has a bathtub
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,6

/10

Reviewed 17 week(s) ago

Highly recommended. With affordable prices, you can get very special facilities, just regret the restaurant. Very slow! It turned out that there was only 1 employee and the cashier was empty because they were helping with the kitchen. The food variants were limited and all were sold out including drinks, even plates and forks were not available because there was only 1 employee serving more than 100 guests. Finally after almost 1 hour, fried rice and vermicelli were just starting to be filled as part of the main menu, I wanted to cry. Please, the management should add employees to the restaurant, poor thing yesterday the waitress was exhausted and panicked all by herself.
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3 people find it helpful

Number of reviews per page
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Exterior 4 Narita Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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