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Quds Royal Hotel
Hotels
All-star Accommodation
8,4
/10
Very Good
1.680 reviews
What Guests Say About Their Stay
Ambiance (6)
Bedroom (6)
Surroundings (5)
Staff Friendliness (4)
ali a.
10,0
/ 10
Great hotel, wonderful services, warm welcoming from the staff.
Idos M.
8,5
/ 10
Quds Royal Hotel is good facility
In the Area
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Jl. Sultan Iskandar Muda 85 , Ampel, Surabaya, Jawa Timur, Indonesia, 60151
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Quds Royal Hotel
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What's around Quds Royal Hotel
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Jl. Sultan Iskandar Muda 85 , Ampel, Surabaya, Jawa Timur, Indonesia, 60151
Discover More About Quds Royal Hotel
note: hotel was previously named Quds Royal Hotel Surabaya
Location
Quds Royal Hotel is a hotel in a good neighborhood, which is located at Ampel.
About Quds Royal Hotel
Quds Royal Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Quds Royal Hotel provides a pleasant accommodation for your stay.
From business event to corporate gathering, Quds Royal Hotel provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Quds Royal Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Quds Royal Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Quds Royal Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Quds Royal Hotel is the right place to stay.
All facilities in Quds Royal Hotel
Lobby
Exterior
Restaurant
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Porter
- Wedding service
Food and Drinks
- A la carte breakfast
- Restaurant with AC
- Breakfast
- Breakfast and dinner
- Buffet breakfast
- Fullboard with non-alcoholic drinks
General
- AC
- Ballroom
- Heater
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Desk
- In-room safe
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Grocery
- Laundry
- Shops
- Supermarket
Business Facilities
- Conference room
- Meeting facilities
- Theatre/auditorium
Accessibilty
- Disabled access friendly
- Accessibility equipment
Connectivity
- Free WiFi
Accommodation Policy & General Information in Quds Royal Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Facility
Lobby, Restaurant / Bar open for limited number of guests per day from 22-10-2022 to 31-12-2022.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Quds Royal Hotel | 57 |
Number of floors in Quds Royal Hotel | 4 |
Another facilities in Quds Royal Hotel | Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Room service, Safety deposit box |
Frequently asked question in Quds Royal Hotel
What are available facilities at Quds Royal Hotel?
There are top facilites at Quds Royal Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quds Royal Hotel?
The standard check-in time at Quds Royal Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Quds Royal Hotel provide breakfast?
Yes, Quds Royal Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Quds Royal Hotel
Traveloka (1.680)
8,4
Very Good
From 1.680 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,5
Meal
8,1
Location
8,5
Service and Facilites
8,5
People often mention about Quds Royal Hotel
All
Accessibility (2)
Staff Friendliness (2)
Room Space (2)
Bedroom (2)
Distance to City Center (1)
Surroundings (1)
Family Friendly (1)
Wifi (1)
Ambiance (1)
Bathroom (1)
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Traveler Reviews Quds Royal Hotel
Number of reviews per page
20
40
Customer reviews
W***y
6,4
/10
Reviewed 2 week(s) ago
I booked a 5-night stay because the listing mentioned there was a bathtub, which was one of the main reasons I chose this place. Unfortunately, upon arrival, I found out there was no bathtub at all. This was quite disappointing and felt misleading. Please update the listing to reflect the actual facilities so future guests won’t be misled.
The wifi also not good
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Accommodation's Reply
16 Apr 2025
Good afternoon, Sir/Madam. "Quds Royal Hotel Surabaya" thank you for choosing Quds Royal Hotel Surabaya as your preferred place to stay and carry out activities in the city of Surabaya. For the obstacles that you have experienced, we apologize for the inconvenience, we will fix the obstacles as soon as possible and we are happy to await your return to Quds Royal Hotel Surabaya. Best regards, Management
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W***y
6,6
/10
Reviewed 2 week(s) ago
Their staff are kind, only what we book is not the same and feld misleading. Please update the listing to reflect the actual facilities so future guests won’t be misled.
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S***h
Leisure
9,1
/10
Reviewed 22 week(s) ago
The hotel staff is very friendly & fast response. When I just entered the room & tried to turn on the bathroom light, it turned out to be dead, I immediately reported it to the officer who happened to be near the room at that time. The hotel staff quickly took a replacement lamp & replaced the dead bathroom light. The location of the hotel is also close to the Ampel mosque, this is what makes me very happy because it makes it easy to visit the Ampel mosque. Recommended to stay at this hotel. Stay Amanah, always healthy all hotel staff & success for all. Aamiinn Ya Rabbal'alamiinn 🤲🏻🤲🏻🤲🏻🤲🏻🤲🏻
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5 people find it helpful
H***h
10,0
/10
Reviewed 52 week(s) ago
Thanks for the success of Quad Hotel.
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2 people find it helpful
F
Fakhri
5,8
/10
Reviewed 69 week(s) ago
The AC is not cold, handling is very slow.
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Abdullah
4,8
/10
Reviewed 70 week(s) ago
This is very bad hotel air conditioner not good working not good washroom and very bad experience for my life this hotel.
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Is
Ira s. S.
9,7
/10
Reviewed 85 week(s) ago
First time ke surabaya dan nginep di sini. Lumayan deket dari Makam Sunan Ampel, niatnya mau jalan kaki aja karena di keterangan hanya 400m an. Tapi bingung jadinya muter muter, alhasil ngegrab aja. Pelayanan oke, semuanya oke, very nice, ngga nyesel bermalam di sini 🥰. Kamar deluxe nya sesuai ekspektasi banget, wifi, AC, TV, air panas, semua nya ready dan oke. Next boleh di repeat order pokoknya.
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6 people find it helpful
Eka A.
6,1
/10
Reviewed 104 week(s) ago
AC nya tidak dingin, sprei nya kusam semua, trus makanan sarapannya tidak enak semua, kurang pelayanannya.
4 people find it helpful
PN
Putu N. M.
9,7
/10
Reviewed 105 week(s) ago
The hotel is comfortable, the rooms are big.
See original
2 people find it helpful
AV
Agus V.
8,8
/10
Reviewed 122 week(s) ago
Sarapannya enak, untuk tv mungkin harus disetting lagi sideboxnya dan remote batrenya sepertinya habis.
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LU
Lydia U. S.
6,3
/10
Reviewed 132 week(s) ago
The lobby is quite cold, the waiting room is sufficient because the occupancy at that time was not too crowded. Check-in waits for about 10 minutes, the original ID card is withheld and will be returned at check out. The room uses a manual key, cleanliness is sufficient, the air conditioner is not cold, the bathroom hot water is not felt, the bathroom floor is slippery. Breakfast over 5 years has an additional 35k, for standard taste. Not much parking in front of the hotel, free parking. Staff service is sufficient.
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3 people find it helpful
Accommodation's Reply
22 Oct 2022
Dear Mrs Lydia,
Warm greetings from Hotel Quds Royal Surabaya
Thank you for staying at our hotel
Hotel Quds Royal Surabaya strives to provide the best experience and service to all guests.
In connection with the review submitted, we would like to apologize for the inconvenience you experienced at our hotel.
We hope that this will not happen again in the future.
Thank you again for being our guest.
We look forward to welcoming you back to the Quds Royal Surabaya Hotel.
Best regards,
Achmad Haviz Zul Vicky
Leader Receptionist
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FA
Fikri A.
6,8
/10
Reviewed 135 week(s) ago
Hotei ini bintang 3, tertulis di aplikasi luas kamar Deluxe seluas 32m, ternyata begitu masuk ruang sempit dan pencahayaan aneh. Luas ruang ± 3,5 m x 5, itu masih terpotong kamar mandi. Begitu pintu dibuka langsung tampak kasur. Layout ruangan kurang baik. Kunci magnetik sudah dimodifikasi. Sarapan tempe gembus dan sayur terong. Tarif Rp. 398 ribu,
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1 people find it helpful
Accommodation's Reply
12 Oct 2022
Dear Mr Ali,
Warm greetings from Hotel Quds Royal Surabaya
Thank you for staying at our hotel,
Hotel Quds Royal Surabaya strives to provide the best experience and service to all guests.
In connection with the review submitted, we would like to apologize for the inconvenience you experienced at our hotel.
We hope that this will not happen again in the future.
Thank you again for being our guest.
We look forward to welcoming you back to the Quds Royal Surabaya Hotel.
Best regards,
Achmad Haviz Zul Vicky
Leader Receptionist
See original
RP Dody D. P. K.
9,7
/10
Reviewed 137 week(s) ago
Very pleasant, for breakfast the presentation is quite good.
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1 people find it helpful
aw
abdul w.
9,0
/10
Reviewed 143 week(s) ago
Strategic location, okay service, but the room is not clean, especially from insects (fleas).
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3 people find it helpful
Accommodation's Reply
06 Aug 2022
Dear Mr Abdul,
Warm greetings from Hotel Quds Royal Surabaya
Thank you for staying at our hotel,
Hotel Quds Royal Surabaya strives to provide the best experience and service to all guests.
In connection with the review submitted, we would like to apologize for the inconvenience you experienced at our hotel.
We hope that this will not happen again in the future.
Thank you again for being our guest.
We look forward to welcoming you back to the Quds Royal Surabaya Hotel.
Best regards,
Achmad Haviz Zul Vicky
Leader Receptionist
See original
pj
prama j.
6,9
/10
Reviewed 169 week(s) ago
The floor of the room is dusty, if you don't wear sandals, your feet will turn black.
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3 people find it helpful
JA
Jumhuriah A.
8,5
/10
Reviewed 171 week(s) ago
The staff is friendly, the rooms are clean.
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1 people find it helpful
SM
Syafrida M. S.
4,8
/10
Reviewed 173 week(s) ago
Noisy, the room is not tight, the interior is old school and dull, there are small animals on the mattress, the air conditioner is not cold, the door lock is not a card, the parking lot is very bad and dirty, the female and male receptionists are not friendly, not helpful, not recommended for a place to rest /vacation/staycation.
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3 people find it helpful
SM
Siti M.
9,4
/10
Reviewed 176 week(s) ago
Comfortable hotel, clean spacious room next will stay here again.
See original
1 people find it helpful
Milla T. S.
9,7
/10
Reviewed 184 week(s) ago
The staff is very friendly, the security guard is kind & alert. Recommended👍
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oa
okri a.
8,5
/10
Reviewed 184 week(s) ago
Good service, complete facilities. Cheap price.
See original
2 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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