Ratana Cengkareng Syariah

This is my first time staying here, the service is lacking, the bathroom smells, I brought a 2-month-old baby with quite a lot of stuff and was given a room on the 3rd floor & none of the staff helped me, even worse when I checked out my ID card was LOST, I don't know how they are responsible, all the staff said they didn't know, how can you please take responsibility!

Really ugly. The sink doesn't work, the room is small and cramped with lots of mosquitoes. At that price, I'm really disappointed.

There's rubbish in the bed drawers to the point where there are maggots, check it more, bro,

Everything is dirty! Not fit to live in!

Kran air nya kecil, mohon di cek kembali.

Kamar kotor, sprei jorok dan jelek, banyak sawang-sawang di atas, sabun gak ada. Nyesel di sini.

Those who want to know what it's like to sleep in a cramped, stuffy & dirty warehouse, please stay here. It doesn't deserve to be called a hotel/inn at all. There wasn't even a clothes hanger, so I draped my towel over the bathroom door & put my clothes on the bed. The bathroom is super dirty & smells of urine. As soon as I entered the room I immediately spread liquid soap & flushed the entire bathroom & closet using the shower, I couldn't stand the urine. Dirty closet, dirty bathroom walls, dirty sink, stained sheets, dirty walls. Only AC & TV are normal. I woke up in the middle of the night, there was a dead cockroach in front of the bathroom. It's really a complete package. Let the photos do the talking.

Lokasi strategis, namun tampak kurang terawat. Penjaga penginapan juga kurang dilatih tentang hospitality. Kamar bernyamuk. Dinding perlu dicat ulang dan keran wastafel perlu diperbaiki. Sisanya berfungsi dengan baik.

Ya menurut saya tempatnya kotor, dan bau abang abang, serta layanannya jelek.

A bit cramped but cheap, for lodging close to the airport.

Comfortable. According to the budget, the TV is there, the faucet works well, the shower works, warm water is available. For backpackers it's also just right, soap, shampoo you have to prepare yourself. The rest is okay. The location is quite a bit into the complex.

The place is okay, the location is okay enough to rest, but the room I got the faucet was rusty and as soon as I entered the bathroom it immediately smelled bad so it was a bit unpleasant in the bathroom. The rest is okay.

Really bad, dirty rooms and lots of mosquitoes.

The small room is not a problem, we know there is a price for goods, but don't let the room get dirty, this side of the bed has never been cleaned, lots of insects and cockroaches on the side of the bed.

Comfortable and clean, I've stayed here 3 times.

Comfortable, Affordable Prices…. Suggestion: The front of the inn could be further tidied up. Because it looks a bit rundown 😊.

The beds are all dusty, like they haven't been occupied for a long time and haven't been cleaned.

The rooms are nice and smell good as well as the toilets are clean. The drawback is that the room is a bit cramped so it can't be able to store luggage.

Satisfied, clean, the air conditioner is not really cold but it's ok, it's comfortable to rest.

My reservation for 4 days 3 nights was given room 206. The first day everything went well, I didn't find any problems. The second day onwards I had a lot of problems. It started on the second night, the sink: flash button on the toilet seat: the hose for washing the water didn't come out finally I used mineral water to clean it, then I informed Mr. Kris about the problem, he said the water in the storage tower ran out & was being filled and asked me to wait okay well I followed the direction of Mr. Kris. The next morning on the third day I peed and it turned out that the water still didn't come out, plus the shower water didn't come out either. I called Mr. Kris to convey this problem and he came to my room to check the conditions in the bathroom, after that Mr. Kris just left my room and didn't give any further information then I called the Ametys boarding house cellphone number, my phone was not picked up then I downstairs I saw that the cellphone was left on the receptionist's desk and the three boarding guards were not around the receptionist's inside/outside area. After I waited 10 minutes, Mr. Kris came to my room. At that time at 4 pm I wanted to go out which required me to immediately prepare, I rushed back to Mr. Kris about the problem of the water that had not come out, plus the shower water for bathing did not come out and the water did not come out and I asked to move rooms so I could prepare. After I moved to a new room 208 I experienced the same problem with the sink, the flash button & the hose for the washcloth in the room did not come out of water. After that, the technician came to fix the problem and the problem was solved, the water came out normally and I was able to take a shower. During the process of repairing the AC in room 208, I turned it on until finally I finished taking a shower, it turned out that the AC in room 208 was not cold, then I climbed into the bed and checked that the AC was very dirty, the room was dusty and there was still trash (photo attached). I went down to the receptionist's desk and spoke to Mr. Kris saying that the AC in room 208 was not cold, then Mr. Kris went to room 208 to check the condition of the AC. Suddenly, I was surprised by the information from Mr. Kris, that room 208 was used by the people who stayed there. Rooms and AC are dusty, dirty not cleaned after being left by the previous occupant. Considering I want to go out at 4 pm and I haven't preare at all. I told Mr. Kris that in the first room 206, the bathroom had been repaired, Mr. Kris replied, yes, and I asked to return to the first room, Room 206. On the fourth day at 00.10 WIB I went to the toilet to wash my face, I had the same problem again the sink water happened, the toilet flash button, the hose faucet for washing, and the shower didn't come out of water. Again I use mineral water to wash my face and wipe. Since I haven't been able to sleep at 03.06 WIB, I have the boarding number informing me that room 206, the water still doesn't come out at 07.42, and the boarding officer informs me that I want to change accessories. At 08.12 a.m., bls-bls-bls-bls-bls, because my position was still sleeping and I was hit at 10:00. I want chapters when my phone was immediately turned off by the boarding officer (a skinny man with a mustache) I called back and it wasn't picked up, then I tried to call again but it still wasn't picked up (my position when the second phone call was on the ground floor wanted to go to the receptionist's desk) I have a feeling that the boarding officer intentionally didn't pick up my phone because he didn't want to give my request to borrow a toilet in an empty room. It was true that the two officers (young men) were talking about me. I reprimanded the mustachioed officer who just turned off my phone, and the officer argued that I was sweeping ma'am. That's when I clearly saw him talking to me on the phone and didn't want to pick up my phone when I called back. Until I had to hold my poop to use Mr. Kris to give me a toilet in an empty room.