Royal Marisa Hotel

The room is spacious, the bed is really big, the room is also wide, but the AC is not cold enough, maybe it can be improved.

The bathroom is really dirty, like it has never been brushed, the water heater is broken, the room floor is sticky, the TV has no signal, the TV remote is broken, the door still uses an old-fashioned lock, it doesn't use a tap card.

Staff and service. A very good place suitable if possible provide water heater facility. A.

There are lots of mosquitoes in the room, the toilet equipment is a bit dirty.

Satisfied & comfortable to rest. Wherever you go. Thank you.

Highly recommended, all the staff are friendly.

Good service, only pillows have to be replaced with new ones.

The maintenance and funding facilities are really bad. bad luck.

The toilet smells really bad and there is no hot water, the curtains are translucent.

Comfortable, clean, good service.

It's very chaotic, the helmet is lost, it's not clear, there's no accountability.

The front office on the night shift has a very, very bad attitude, often talks about the guest in front of the guest directly, then when I check in with the front office in the afternoon I have confirmed asking for a double key because there will be relatives or friends. just go straight to the lobby will be helped. But when I changed shifts and my relatives came at 19.00 my relatives could not enter by fo night shift for regulatory reasons even though my relatives would not stay overnight he would only visit and visit hours even though it was until 23.00 and strangely at 17.30 to 18.30 my room knocked several times because there was a female guest in the wrong room, indirectly other guests were allowed to have guests but when I was not allowed to. I tried to find SPV to confirm it said there was no SPV. Fo the night shift on June 3-4, there is also no greating often playing cellphone at 23.00 in the lobby, very bad service for the night front office, no soup is applied. I complain not because it exists but because I am also a hotel worker who knows the standard of hospitality soup.

We are happy that only the air conditioner is not cold 207.

For the front building okay. The room is okay. The toilet room is not good and not clean. The toothpaste provided was frozen and unusable. Hot AC. the view from the 2nd floor is okay. large parking area. friendly receptionist staff. Location is lacking. Because in a narrow alley and road. Bad road too. But it can be found because there is a sign at the end of the alley, and a new building is being built.

comfortable, clean, friendly service

The lights went out for a long time, there were stains on the blanket

Hopefully the service will be more maximal. And the officer understands items that are worthy of use or not. Be more careful.

The intention was to take a break, uh, in the first room the air conditioner didn't turn on and the toilet was still used to pee the previous guest. Finally moved to another room, when he arrived in the room, AC turned on. But after 2 hours, the room temperature is still hot, aka AC is the same as the fan. Besides that, I ordered the room through the options in the application to be able to choose a single bed, in fact when I submitted it for a single bed, the clerk explicitly stated that guests via the application are not allowed to single beds, they must order specifically. The end can't rest. As a result, only use 2 hours, instead of being cranky, it's better to move hotels. Thanks.

No noise, comfortable only the servants are less friendly, that's unfortunate.

The room is clean and pretty comfortable.