Swasana Hotel Medan

Hotels
Preferred Partner
8,5
/10

Very Good

367 reviews
In the Area
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Jl. Merbau No. 38, Sekip, Medan Petisah, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20112

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Swasana Hotel Medan is located in area / city Medan Petisah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jl. Merbau No. 38, Sekip, Medan Petisah, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20112
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About Swasana Hotel

Nestled in the heart of North Sumatra, Swasana Hotel offers a unique blend of comfort, luxury, and local charm. This hotel is not just a place to stay; it’s an experience that immerses you in the rich culture and natural beauty of the region. With its modern architecture and warm hospitality, Swasana Hotel is designed to cater to both leisure and business travelers alike.

The hotel features a variety of well-appointed rooms and suites, each designed with your comfort in mind. From plush bedding to modern amenities, every detail has been carefully considered to ensure a restful stay. Guests can enjoy stunning views of the surrounding landscapes, making it a perfect retreat after a day of exploring the vibrant city of Medan.

One of the standout features of Swasana Hotel is its commitment to sustainability. The hotel incorporates eco-friendly practices in its operations, ensuring that your stay has a minimal impact on the environment. This dedication to sustainability is reflected in everything from the materials used in construction to the locally sourced ingredients in the hotel’s restaurant.

Speaking of dining, the hotel boasts an on-site restaurant that serves a delightful array of local and international cuisine. Whether you’re in the mood for traditional Indonesian dishes or a taste of Western favorites, the culinary team at Swasana Hotel is ready to satisfy your cravings. The restaurant’s inviting atmosphere and attentive service make it a great place to unwind after a busy day.

For those looking to relax and rejuvenate, the hotel offers a range of wellness facilities, including a spa and fitness center. Guests can indulge in soothing treatments or maintain their fitness routine while enjoying the serene ambiance of the hotel. Additionally, the outdoor pool provides a refreshing escape, perfect for soaking up the sun or enjoying a leisurely swim.

With its prime location, Swasana Hotel serves as an excellent base for exploring the many attractions of North Sumatra. From natural wonders to cultural landmarks, there’s no shortage of things to see and do in the area. The hotel’s friendly staff is always on hand to provide recommendations and assist with travel arrangements, ensuring that your stay is as enjoyable and hassle-free as possible.

Why You Should Stay at Swasana Hotel

Choosing Swasana Hotel for your stay in North Sumatra means opting for a blend of comfort, convenience, and cultural immersion. The hotel’s strategic location allows easy access to various attractions, making it an ideal choice for both tourists and business travelers. The warm hospitality and personalized service ensure that every guest feels valued and cared for, creating a home away from home.

Best Time to Stay at Swasana Hotel

The best time to visit North Sumatra and stay at Swasana Hotel is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it perfect for outdoor activities and sightseeing. However, if you’re looking to experience the local culture, consider visiting during one of the many festivals celebrated throughout the year.

Transportation and Accessibility

Access to the Airport

Swasana Hotel is conveniently located just a short drive from Kualanamu International Airport, making it easily accessible for travelers arriving by air. The hotel offers airport transfer services, ensuring a smooth and hassle-free journey from the airport to your accommodation. With the airport being approximately 40 kilometers away, you can expect a travel time of around 45 minutes, depending on traffic conditions.

Public Transportation

For those who prefer to explore the area using public transportation, Swasana Hotel is well-connected to various bus and taxi services. The hotel’s central location makes it easy to access public transport options, allowing you to navigate the city and visit nearby attractions without any hassle. The friendly staff at the hotel can assist you in arranging transportation and provide information on the best routes to take.

Unique Facilities at Swasana Hotel

1. Spa and Wellness Center

Indulge in relaxation at the hotel’s spa and wellness center, where you can enjoy a range of treatments designed to rejuvenate your body and mind. From traditional massages to modern therapies, the skilled therapists will ensure you leave feeling refreshed and revitalized.

2. Outdoor Swimming Pool

The outdoor swimming pool at Swasana Hotel is the perfect spot to unwind after a day of exploring. Surrounded by lush greenery, it offers a tranquil escape where you can soak up the sun or take a refreshing dip.

3. On-Site Restaurant

Experience the flavors of North Sumatra at the hotel’s on-site restaurant. With a diverse menu featuring local and international dishes, you’ll find something to satisfy every palate. The inviting atmosphere and attentive service make dining here a delightful experience.

Nearby Attractions at Swasana Hotel

1. Lake Toba

Lake Toba, one of the largest volcanic lakes in the world, is a must-visit attraction located approximately 170 kilometers from Swasana Hotel. This stunning natural wonder offers breathtaking views and opportunities for water sports, hiking, and exploring the surrounding islands. The journey to Lake Toba takes about 4 hours by car, but the scenic drive is well worth it.

2. Medan Grand Mosque

The Medan Grand Mosque, located just 5 kilometers from the hotel, is an architectural marvel and a significant cultural landmark. This beautiful mosque features intricate designs and can accommodate thousands of worshippers. Visitors are welcome to explore the mosque and learn about its history and significance in the local community.

3. Maimun Palace

Only 3 kilometers from Swasana Hotel, Maimun Palace is a historical site that showcases the rich heritage of the Deli Sultanate. The palace is open to the public, allowing visitors to explore its stunning architecture and learn about the royal history of Medan. Guided tours are available for those who want a deeper understanding of the palace’s significance.

4. Tjong A Fie Mansion

Located about 4 kilometers from the hotel, Tjong A Fie Mansion is a beautifully preserved heritage building that offers a glimpse into the life of one of Medan’s most prominent figures. The mansion features exquisite architecture and is surrounded by lush gardens, making it a lovely spot for a leisurely visit.

5. Rahmat International Wildlife Museum & Gallery

This unique museum, situated approximately 6 kilometers from Swasana Hotel, showcases a vast collection of taxidermy animals from around the world. It’s an educational experience that highlights the importance of wildlife conservation and offers visitors a chance to learn about various species and their habitats.

6. Medan Mall

For those looking to indulge in some shopping, Medan Mall is just 7 kilometers away from the hotel. This modern shopping center features a variety of local and international brands, dining options, and entertainment facilities, making it a great place to spend an afternoon.

7. Bukit Lawang

Located about 90 kilometers from Swasana Hotel, Bukit Lawang is a popular destination for nature lovers and adventure seekers. This small village is known for its stunning rainforest and the Orangutan Rehabilitation Center, where visitors can observe these magnificent creatures in their natural habitat. The journey takes around 2.5 hours by car, but the experience is unforgettable.

8. Sipiso-Piso Waterfall

Sipiso-Piso Waterfall, approximately 60 kilometers from the hotel, is one of the tallest waterfalls in Indonesia. Surrounded by lush greenery and stunning landscapes, it’s a perfect spot for photography and enjoying the beauty of nature. The drive to the waterfall takes about 1.5 hours, and there are several viewpoints along the way.

9. Berastagi

Berastagi, a charming hill town located about 70 kilometers from Swasana Hotel, is known for its cool climate and beautiful landscapes. Visitors can explore local markets, enjoy fresh produce, and take in the stunning views of Mount Sinabung and Mount Sibayak. The journey to Berastagi takes around 2 hours by car.

10. Samosir Island

Samosir Island, situated in the middle of Lake Toba, is a cultural gem that can be reached by ferry from the mainland. The island is home to the Batak people and offers a rich cultural experience, including traditional music, dance, and cuisine. The ferry ride takes about 30 minutes, and the island is a perfect day trip from Swasana Hotel.

Tips and Tricks for Staying at Swasana Hotel

Tips During Your Stay

To make the most of your stay at Swasana Hotel, consider these tips: always check the hotel’s website for special promotions, take advantage of the concierge service for local recommendations, and don’t hesitate to ask the staff for assistance with any needs or inquiries you may have.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities the hotel has to offer. Spend some time at the spa for a relaxing treatment, enjoy a meal at the restaurant, and take a dip in the pool. Participating in any scheduled activities or events can also enhance your experience and help you meet other guests.

Why Book Swasana Hotel on Traveloka

Extensive Accommodation Options

When you book Swasana Hotel through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to plan your trip without the stress of upfront payments. Additionally, the PayLater feature lets you save even more, making it easier to manage your travel budget.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you’ll unlock exclusive offers, discounts, and priority customer service, enhancing your overall travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Swasana Hotel. These reviews provide valuable insights into the hotel’s services, facilities, and overall guest experience, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose Swasana Hotel for your stay in North Sumatra. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Swasana Hotel Medan

Functional Hall Swasana Hotel Medan
Functional Hall
Lobby Swasana Hotel Medan
Lobby
Exterior Swasana Hotel Medan
Exterior
Bedroom Swasana Hotel Medan
Bedroom
In-room Bathroom Swasana Hotel Medan
In-room Bathroom

General

  • Family room
  • Smoking area
  • AC
  • Non-smoking room
  • Terrace
  • Fireplace in lobby
  • Banquet
  • Heater
  • Rooftop terrace

Hotel Services

  • Front desk
  • Laundry service
  • 24-hour Receptionist
  • Luggage storage
  • Early Check-in
  • Late Check-out
  • 24-hour security
  • Bellhop

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Disabled access friendly

Public Facilities

  • WiFi in public area
  • Elevator
  • Breakfast restaurant
  • Late check-out
  • Early check-in

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Projector
  • PRINTER

In-room Facilities

  • Desk
  • TV
  • Shower
  • Cable TV

Transportation

  • Secure parking

Things to Do

  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Swasana Hotel Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Swasana Hotel Medan
62
Number of floors in Swasana Hotel Medan
7
Another facilities in Swasana Hotel Medan
Family room, Smoking area, Non-smoking room, Terrace, Fireplace in lobby

Frequently asked question in Swasana Hotel Medan

What are available facilities at Swasana Hotel Medan?
There are top facilites at Swasana Hotel Medan such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Swasana Hotel Medan?
The standard check-in time at Swasana Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swasana Hotel Medan provide breakfast?
Yes, Swasana Hotel Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swasana Hotel Medan

8,5
Very Good

From 367 reviews

Provided by travelers on
Cleanliness

8,5

Room Comfort

8,3

Meal

8,1

Location

8,5

Service and Facilites

8,3

People often mention about Swasana Hotel Medan
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Distance to City Center (8)
Bathroom (7)
Staff Friendliness (6)
Room Space (6)
Check-in/out Time (5)
Ambiance (5)
Hotel Area (5)
Accessibility (4)
Taste (4)
Variety (4)
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Traveler Reviews Swasana Hotel Medan

Number of reviews per page
20
40
Customer reviews
V***n
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8,4

/10

Reviewed 11 week(s) ago

The condition of the bathroom is not so clean
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1 people find it helpful

N***a
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Leisure
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8,5

/10

Reviewed 11 week(s) ago

Friendly staff, clean bedroom and bathroom, the only minus is the mattress which makes a noise when you move a little. But overall it's ok
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1 people find it helpful

A***i
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Business
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8,8

/10

Reviewed 13 week(s) ago

hanging out on the rooftop at night is so much fun
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1 people find it helpful

s***o
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Leisure
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7,9

/10

Reviewed 13 week(s) ago

The receptionist staff was not very friendly, the bathroom water could leak out onto the floor, the sheets were dirty.
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A***I
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7,2

/10

Reviewed 15 week(s) ago

The lobby smells and the parking lot is narrow, the food is not very varied, but the room is comfortable, the air conditioning is good, my child likes the TV
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Uwan S.
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8,5

/10

Reviewed 19 week(s) ago

The location is strategic, comfortable, the food is delicious
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1 people find it helpful

A***i
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Business
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6,6

/10

Reviewed 23 week(s) ago

It's worth the price. The water in the bathroom smells of iron, not worth it.
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1 people find it helpful

D***n
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8,1

/10

Reviewed 24 week(s) ago

Not very happy with the hotel room and service,
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A***i
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Business
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8,4

/10

Reviewed 36 week(s) ago

Strategic location near the mall. The room size is very small. There is no water heater for tea or coffee. The bathroom water smells of iron.
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1 people find it helpful

Accommodation's Reply
23 Aug 2024
Dear Sir/Madam, Thank you for choosing Swasana Hotel Medan as your accommodation choice while in Medan. We apologize if there are some things that are still not good in the facilities we provide, especially in terms of poor water. We will follow up on this and make this an encouragement to improve our services and facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensure that you will get a better stay experience. Warm Regards, Management.
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B***n
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Transit
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10,0

/10

Reviewed 37 week(s) ago

The staff are all friendly... For comfort it's also cool.
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2 people find it helpful

Accommodation's Reply
23 Aug 2024
Dear Sir/Madam, Thank you for choosing Swasana Hotel Medan as your accommodation choice while in Medan. We are very happy that you had a good stay experience. We look forward to welcoming you back to Swasana Hotel Medan. Warm Regards, Swasana Hotel Medan.
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B***u
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5,0

/10

Reviewed 41 week(s) ago

Strange hotel, stingy breakfast. Smoking in the bathroom and next to windows can result in a fine. There are so many star hotels that I didn't stay overnight, I regretted checking in then. Repentance.
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3 people find it helpful

Accommodation's Reply
20 Jul 2024
Dear. Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We apologize if there are some things that are still not good in the facilities we provide, especially breakfast which is not good. We will follow up on this and make this an incentive to improve our services and facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Regards, Management.
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D***a
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Leisure
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6,5

/10

Reviewed 43 week(s) ago

At 8 o'clock we wanted to have breakfast, everyone was finished waiting for 30 minutes, none of the staff were friendly, even the security guard.
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Accommodation's Reply
16 Jul 2024
Dear. Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We apologize if there are some things that are still not good in the facilities we provide, especially breakfast which is not good. We will follow up on this and make this an incentive to improve our services and facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Regards, Management.
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Radja J.
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Business
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8,2

/10

Reviewed 49 week(s) ago

Fast chek in, good location and polite staff.

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Accommodation's Reply
20 May 2024
Dear Mr/Mrs Radja J, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We are very happy that you had a good stay. We look forward to welcoming you back to Swasana Hotel Medan. Warm Greetings, Swasana Hotel Medan.
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prilla a. t.
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10,0

/10

Reviewed 49 week(s) ago

Very comfortable, friendly and clean.
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1 people find it helpful

Accommodation's Reply
20 May 2024
Dear Mr/Mrs Prilla, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We are very happy that you had a good stay. We look forward to welcoming you back to Swasana Hotel Medan. Warm Greetings, Swasana Hotel Medan.
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A***n
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Business
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6,2

/10

Reviewed 49 week(s) ago

The sheets were not very clean, the breakfast menu was white rice, fried chicken, fried egg and crackers.
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1 people find it helpful

Accommodation's Reply
18 May 2024
Dear. Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We apologize if there are some things that are still not good in the facilities we provide, especially the poor quality of the linen. We will follow up on this and make this an incentive to improve our services and facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Greetings, Room Division Manager.
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Okto T. Y.
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10,0

/10

Reviewed 51 week(s) ago

Salah satu hotel dengan budget yg murah tetapi yg didapatkan sangat memuaskan

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Accommodation's Reply
15 May 2024
Dear Mr/Mrs Okto T. Y, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We are very happy that you had a good stay. We look forward to welcoming you back to Swasana Hotel Medan. Warm Regards, Operations Manager.
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Z***l
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Staycation
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8,2

/10

Reviewed 51 week(s) ago

please do the maintenance of the air conditioning unit. 2 times changed rooms 2 times got aircond room not cold
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Accommodation's Reply
21 May 2024
Dear Sir/madam, Thank you for choosing Swasana Hotel Medan as your accommodation choice while in the city of Medan. We apologize if there are some things that are still not good in the facilities we provide. We will immediately follow up on this and use this as encouragement to improve our services in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Regards, Operations Manager
Z***f
icon-origin-TRAVELOKA

8,5

/10

Reviewed 54 week(s) ago

Please I didn't get perfect parking.

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Accommodation's Reply
20 Apr 2024
Dear Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We apologize if the facilities we provide are still not satisfactory. We will follow up on this and make this an incentive to improve our facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Greetings, Swasana Hotel Medan.
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M***k
icon-Business
Business
icon-origin-TRAVELOKA

6,4

/10

Reviewed 54 week(s) ago

Airnya kotor sampai kuning dan bercacing, dan banyak cacing darah yang keluar dari shower head. Padahal lokasi, staff, kamarnya oke banget udah stay 5-6x di hotel ini. Kecewa sama kebersihan airnya.

2 people find it helpful

Accommodation's Reply
10 May 2024
Dear Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We apologize if there are some things that are still not good in the facilities we provide, especially the poor water quality. We will follow up on this and make this an incentive to improve our services and facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Greetings, Room Division Manager.
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I***i
icon-origin-TRAVELOKA

8,5

/10

Reviewed 54 week(s) ago

The staff is quite friendly, parking is difficult.
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2 people find it helpful

Accommodation's Reply
19 Apr 2024
Dear Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We are very happy that you had a good stay. We look forward to welcoming you back to Swasana Hotel Medan. Warm Greetings, Swasana Hotel Medan.
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Number of reviews per page
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Lobby 4 Swasana Hotel Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.