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Swiss-Belinn SKA Pekanbaru

Name: Swiss-Belinn SKA Pekanbaru
Address: Complex SKA Mall, Jalan Soekarno-Hatta Lot. 69,, Tampan, Pekanbaru, Riau, Indonesia, 28294, Complex SKA Mall, Jalan Soekarno-Hatta Lot. 69,, Riau, 28294, Indonesia
Rating: 8.4

Hotels

8,4

/10

Very Good

3.575 reviews

What Guests Say About Their Stay

Staff Friendliness (35)

Bedroom (32)

Surroundings (31)

Room Space (31)

Daniel S.

9,7

/ 10

Nice and Clean, very closed to shopping center. Hotel service is excelent.

Joyce E. N. M.

9,4

/ 10

We had a very good experience staying in Swiss Bellinn SKA Pekan Baru. The staff were very welcoming; the service was good. The breakfast was also good. We enjoy the location because it’s very near SKA Mall. Thank you again for the good service. Keep up the good work.

Meity

9,1

/ 10

That's such as great and recommended hotel

Ida B. A. G. S.

9,4

/ 10

Good hotel with very great location, a next door to the biggest mall in Pekanbaru (mal ska).

Yolanda Nurfitria

8,5

/ 10

A nice place to stay in Pekanbaru.

In the Area

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Complex SKA Mall, Jalan Soekarno-Hatta Lot. 69,, Tampan, Pekanbaru, Riau, Indonesia, 28294

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

note: hotel was previously named Swiss Belinn SKA Pekanbaru Staying at Swiss-Belinn SKA Pekanbaru is a good choice when you are visiting Tampan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Swiss-Belinn SKA Pekanbaru

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What's around Swiss-Belinn SKA Pekanbaru

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Complex SKA Mall, Jalan Soekarno-Hatta Lot. 69,, Tampan, Pekanbaru, Riau, Indonesia, 28294

Discover More About Swiss-Belinn SKA Pekanbaru

note: hotel was previously named Swiss Belinn SKA Pekanbaru

Location

Staying at Swiss-Belinn SKA Pekanbaru is a good choice when you are visiting Tampan.

About Swiss-Belinn SKA Pekanbaru

Whether you are planning an event or other special occasions, Swiss-Belinn SKA Pekanbaru is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at Swiss-Belinn SKA Pekanbaru will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Swiss-Belinn SKA Pekanbaru provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn SKA Pekanbaru.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belinn SKA Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belinn SKA Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Swiss-Belinn SKA Pekanbaru is the right place to stay.

All facilities in Swiss-Belinn SKA Pekanbaru

Swimming Pool

Fitness Center

Functional Hall

Lobby

CleanAccommodation

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Money changer
24-hour Receptionist
Laundry service
Luggage storage
Newspaper in lobby
Newspaper

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

General

AC
Ballroom
Banquet
Non-smoking room
Swimming pool
Smoke-free
Terrace

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Shops
Supermarket

Business Facilities

Conference hostess
Conference room
Meeting facilities
Photocopier
Projector

Food and Drinks

Restaurant with AC
Bar
Breakfast
Bar

Transportation

Car rental
Secure parking

Accessibilty

Accessible bathroom
Wheelchair accessible

Connectivity

LAN Internet
Free WiFi

Sports and Recreations

Fitness center

Things to Do

Outdoor pool

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belinn SKA Pekanbaru

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with a credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Swiss-Belinn SKA Pekanbaru	107
Number of floors in Swiss-Belinn SKA Pekanbaru	11
Another facilities in Swiss-Belinn SKA Pekanbaru	Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Swiss-Belinn SKA Pekanbaru

What are available facilities at Swiss-Belinn SKA Pekanbaru?

There are top facilites at Swiss-Belinn SKA Pekanbaru such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Swiss-Belinn SKA Pekanbaru?

The standard check-in time at Swiss-Belinn SKA Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Swiss-Belinn SKA Pekanbaru provide breakfast?

Yes, Swiss-Belinn SKA Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swiss-Belinn SKA Pekanbaru

Overall Ratings & Reviews Swiss-Belinn SKA Pekanbaru

Traveloka (3.575)

8,4

Very Good

From 3.575 reviews

Provided by travelers on

Cleanliness

8,6

Room Comfort

8,5

Meal

8,3

Location

8,7

Service and Facilites

8,4

People often mention about Swiss-Belinn SKA Pekanbaru

All

Staff Friendliness (19)

Room Space (18)

Bedroom (17)

Bathroom (15)

Hotel Area (15)

Surroundings (14)

Ambiance (14)

Accessibility (13)

Distance to City Center (12)

Wifi (11)

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Traveler Reviews Swiss-Belinn SKA Pekanbaru

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Customer reviews

s***s

Staycation

8,2

/10

Reviewed 2 day(s) ago

Very good, I like it and enjoy all the facilities such as the swimming pool and gymnasium.

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Accommodation's Reply

23 Apr 2025

Dear Valued Guest. Thank you very much for your wonderful review at Swiss Belinn Ska Pekanbaru. We are very happy to hear that you loved and enjoyed all the facilities we offer, especially our swimming pool and gymnasium. The happiness and comfort of our guests is our top priority, and we are glad that our facilities contributed to your positive stay experience. We look forward to welcoming you back to enjoy our facilities again on your next visit at swiss belinn Ska Pekanbaru

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M***a

Leisure

9,7

/10

Reviewed 6 day(s) ago

the location is strategic so I always stay here.. try to vary the food more..

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Accommodation's Reply

23 Apr 2025

Dear Valued Guest. Thank you very much for your positive review at Swiss Belinn Ska Pekanbaru. We are very happy to hear that the strategic location of our hotel makes you always choose to stay here. This is one of the advantages that we always prioritize for the comfort of our guests. Thank you also for your valuable suggestions regarding the variety of food. We greatly appreciate this feedback and will use it as an evaluation and consideration to improve our offerings in the future. We continue to strive to provide a better stay experience for you. We look forward to welcoming you back on your next visit to Swiss Belinn Ska Pekanbaru.

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H***r

8,5

/10

Reviewed 1 week(s) ago

The TV broadcast picture is not good. Always blurry. Even though the technician has replaced the TV in the room with another TV. However, the broadcast on the TV picture is still blurry or broken.

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Accommodation's Reply

18 Apr 2025

Dear Valued Guest, Thank you for your review at Swiss Belinn Ska Pekanbaru and for bringing this issue to our attention. We are sorry to hear that replacing the TV has not resolved the broadcast picture quality issue. We will conduct further investigations into this matter to identify the cause and take necessary action. We look forward to providing you with a better experience on your next visit at Swiss Belinn Ska Pekanbaru.

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Apriyanto H.

9,4

/10

Reviewed 2 week(s) ago

during high season the pool is indeed very full, the restaurant is also crowded and needs to be asked for food and drink refills. overall everything is good especially in the same location as the mall.

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Accommodation's Reply

18 Apr 2025

Dear Mr. Apriyanto. Thank you very much for your review at Swiss Belinn Ska Pekanbaru. We greatly appreciate your feedback regarding the condition of our hotel during high season. We understand that during peak periods, facilities such as the swimming pool and restaurant can be very crowded, and we apologize for the inconvenience you experienced regarding the crowding and the need to request food and beverage refills. We are constantly striving to improve our services, especially during high occupancy rates, so that all guests can still enjoy the facilities comfortably. Your feedback regarding the refills at the restaurant will be our main concern for future evaluation and improvement. We are very pleased to hear that overall you enjoyed your stay, especially the advantage of our location which is connected to the shopping center. This is indeed one of the added values that we offer for the convenience of our guests. We look forward to welcoming you back again at Swiss Belinn Ska Pekanbaru

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D***i

Staycation

9,1

/10

Reviewed 2 week(s) ago

The room service food from the brochure on the table said it was available 24 hours, but when we ordered in the morning it said it was not available because it was breakfast time, even though we were relaxed and didn't look for food outside. Please improve the brochure on the availability of room service if it is only available at certain hours. Other than that, overall it's good.

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Accommodation's Reply

13 Apr 2025

Dear Sir/Madam, Thank you very much for your valuable review and feedback on Swiss-Belinn Hotel Pekanbaru regarding our room service. We apologize for any inconvenience you experienced regarding the availability of room service outside of breakfast hours. The information on the brochure on the room desk regarding the availability of 24-hour room service turned out to be inaccurate, and we deeply regret this error. Your feedback is very important for us to improve the quality of our services. We will follow up on this with the relevant team to prevent similar incidents from happening again. We are pleased to hear that overall you had a good experience during your stay. We look forward to welcoming you back again in the future with even better service at Swiss-Belinn Hotel Pekanbaru.

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b***i

Staycation

9,4

/10

Reviewed 2 week(s) ago

Strategic, comfortable, steady, impressive.

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Accommodation's Reply

13 Apr 2025

Dear Sir/Madam, Thank you very much for your positive review and wonderful words on Swiss-Belinn Hotel Pekanbaru. We are very happy to hear that you find our hotel strategic, comfortable, solid, and memorable. Your satisfaction is our top priority, and we strive to create an unforgettable stay experience for every guest. We look forward to welcoming you back to Swiss-Belinn Hotel Pekanbaru, on your next visit. Please do not hesitate to contact us if there is anything we can assist you with.

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z***m

Business

10,0

/10

Reviewed 5 week(s) ago

Overall it is very good, but for smokers there is no smoking room here.

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Accommodation's Reply

23 Mar 2025

Dear valued guest. Thank you for your positive review regarding your stay at Swiss-Belinn Hotel Pekanbaru. We are glad that you enjoyed your stay overall. We understand the needs of our smokers and apologize for the unavailability of smoking rooms. Our policy of not providing smoking rooms in the rooms is to maintain air quality and the comfort of all guests. We appreciate your understanding. We hope to welcome you back again at Swiss Belinn Ska Pekanbaru in the future.

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s***i

10,0

/10

Reviewed 6 week(s) ago

Before I asked for a connecting room but it was full, I was disappointed actually, I looked for a solution that was close by... the staff was friendly

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Accommodation's Reply

23 Mar 2025

Dear valued guest. Thank you for your positive review regarding your stay at Swiss-Belinn Hotel Pekanbaru. We understand your disappointment regarding the availability of connecting rooms. We apologize for the inconvenience. We are glad that our staff was able to provide an alternative solution with adjacent rooms. We appreciate your compliments on the friendliness of our staff. We will continue to strive to improve our services. We hope to welcome you back again at Swiss Belinn Ska Pekanbaru in the future.

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Oon a.

10,0

/10

Reviewed 8 week(s) ago

stable and friendly..I like it...and will stay again

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1 people find it helpful

Accommodation's Reply

19 Mar 2025

Dear Mr. Oon A. Thank you for your positive review regarding your stay at Swiss-Belinn Hotel Pekanbaru. Your happiness is our priority, and we are glad to hear that you felt comfortable and welcomed. We strive to provide the best service to every guest, and we are happy to know that we have met your expectations. We hope to welcome you back again at Swiss Belinn Ska Pekanbaru in the future.

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r***y

Business

10,0

/10

Reviewed 12 week(s) ago

Best. Comfortable stay at Swiss bell

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Accommodation's Reply

04 Feb 2025

Dear Guest."Thank you very much for your positive review and perfect rating of 10/10 at Swiss-Belinn Ska Hotel Pekanbaru! We are very happy to hear that you find Swiss Belinn Ska Hotel Pekanbaru one of your choices of the best and most comfortable hotels. We will continue to strive to provide the best experience for all our guests. We hope to welcome you back again in the next opportunity at Swiss Belinn Ska Pekanbaru.

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Fakta A.

9,7

/10

Reviewed 14 week(s) ago

the staff is very friendly and responsive

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Accommodation's Reply

24 Jan 2025

Dear Mr. / Mrs. Fakta A-AThank you very much for your positive review at Swiss-Belinn Ska Hotel Pekanbaru! We are very happy to hear that you found our staff's service friendly and responsive. That is a very meaningful compliment for us. We will continue to strive to provide the best experience for all our guests. We hope to welcome you back again at Swiss Belinn Ska Pekanbaru in the next opportunity.

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A***a

Staycation

9,0

/10

Reviewed 15 week(s) ago

The check-in process was not smooth. I only got a room at 3 o'clock. I had to keep asking. Even though I arrived before 2 o'clock, I had to wait for more than an hour.

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2 people find it helpful

Accommodation's Reply

15 Jan 2025

Dear Guest. Thank you for your feedback. We are very sorry to hear that your check-in experience was not as expected. We understand how valuable your time is and the process should have been smoother. We will investigate this matter immediately and take steps to ensure future check-ins are more efficient. To help us improve our service, We hope to welcome you back to Swiss Belinn Ska Pekanbaru in the near future.

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Z***h

10,0

/10

Reviewed 15 week(s) ago

Rama staff was very helpful at check-in.

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Accommodation's Reply

13 Jan 2025

Dear Guest."Thank you very much for your positive review and perfect 10/10 rating at Swiss-Belinn Ska Hotel Pekanbaru! We are very happy to hear that you found our service helpful during Check-in and our staff friendly. That is a very meaningful compliment for us. We will continue to strive to provide the best experience for all our guests. We hope to welcome you back again in the next opportunity at Swiss Belinn Ska Pekanbaru."

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Z***h

10,0

/10

Reviewed 15 week(s) ago

Rama staff assists at check-in

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Accommodation's Reply

13 Jan 2025

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P***a

10,0

/10

Reviewed 15 week(s) ago

Will stay here again if I have time off with my family

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1 people find it helpful

Accommodation's Reply

13 Jan 2025

Dear Guest. Thank you very much for your positive review and perfect rating! We are very happy to hear that you enjoyed your stay at Swiss-Belinn ska pekanbaru. See you on your next visit with your family at Swiss Belinn Ska Pekanbaru!"

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Y***I

Staycation

10,0

/10

Reviewed 18 week(s) ago

It's really good, you can do a staycation again if you have the time and opportunity, the service is good and it's very close to SKA Mall and Living World.

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1 people find it helpful

Accommodation's Reply

04 Jan 2025

Dear Guest. Thank you very much for your positive review and perfect rating! We are very happy to hear that you enjoyed your stay at Swiss-Belinn ska pekanbaru. Our team always strives to provide the best service for every guest, and we are touched to hear that. See you on your next visit to Swiss Belinn Ska Pekanbaru!"

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N***a

Staycation

8,5

/10

Reviewed 19 week(s) ago

Nice

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2 people find it helpful

Accommodation's Reply

04 Jan 2025

Dear Guest Thank you for sharing your positive feedback! We're glad you enjoyed your time with us. We value your business and hope you'll consider Swiss-Belinn SKA Pekanbaru for your future stays in Pekanbaru .

K***i

9,4

/10

Reviewed 20 week(s) ago

Safe, clean, comfortable environment... Friendly staff from all sectors and OK service... thank you ☆☆☆☆☆

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1 people find it helpful

Accommodation's Reply

09 Dec 2024

Dear Guest, Thank you very much for your positive review! We are very happy to hear that you felt comfortable with our staff service and the comfort of your room during your stay at Swiss-Belinn Ska Pekanbaru. We always strive to provide the best experience for every guest who comes and we are happy to welcome you back again in the future.

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S***S

10,0

/10

Reviewed 21 week(s) ago

Friendly hotel staff, clean hotel

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1 people find it helpful

Accommodation's Reply

03 Dec 2024

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Jenindra i.

9,4

/10

Reviewed 21 week(s) ago

Good room, good staff, but the gym is really small

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1 people find it helpful

Accommodation's Reply

03 Dec 2024

Dear Mr. Jenindra I, Warm greetings from Swiss belinn ska pekanbaru. Thank you for choosing Swiss belinn ska pekanbaru and taking the time to share your experience during your stay with us. The experience you share is a valuable appreciation for us, and becomes more motivation to be able to provide better service in the future. Your input means a lot to us to continue to improve our services. We hope to welcome you back on another occasion.

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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