The Botanica Sanctuary

Traveloka Hotel Appreciation 2023: Exceptional Guest Experience
8.9
Impressive
From 2.009 verified guests reviews

What Guests Say About Their Stay

Jein A.
9.4
/ 10
Was here for staycation with my hubby. We stayed for 3d2n at The premiere room, it wasn't spacious but we love the view from our room. Bathroom amenities was so lovely since they gave sensatia botanica as a body care. You must try soaking with a view in rooftop jacuzzi. Their breakfast was tasty but lack of variety. Overall Our experience was enjoyable.
Yani M. M.
9.4
/ 10
Clean room, great swimming pool, nice breakfast, friendly staffs, even able to check-in on time at 2pm (as many reviewed that check-in time is one of the weakness of this hotel). Overall was a good staycation experience except that the outdoor facility is too few for a 5star hotel. But good that to compensate this, guests are allowed to use Pesona Alam's facility.
M A. A. A.
9.4
/ 10
We are spending our weekend to stay at this brand new hotel at Pesona Alam Resorts area. While we are stay, they are just in time running the Grand Opening on Sunday 10/10. Match with the names of this hotel, with a really nice view of Puncak and a lot of green trees, it's more than a worthy for the room prices. Decorated with nature and Japanese style of interior, Botanical Sanctuary definitely became my favorites Hotel to stay at Puncak. For the breakfast you'll have too many options for the menu 😅, taste was good and the restaurant was awesome with morning view, even better they are giving us cute little plants as a gift! Maybe to put us on the pressure when we back home, cause indeed it make us thinking of coming back for more 😁. Thanks for the hospitality Botanical Sanctuary, Congratulations for the Grand Opening! 🎉
In the Area
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Jl. Taman Safari No. 101, Kp. Baru Tegal. Desa Cibereum, Cisarua, Bogor, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Strategic Location

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Botanica Sanctuary is located in area / city Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Botanica Sanctuary

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Jl. Taman Safari No. 101, Kp. Baru Tegal. Desa Cibereum, Cisarua, Bogor, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

9,1

Strategic Location
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About The Botanica Sanctuary

Nestled in the heart of nature, The Botanica Sanctuary is more than just a hotel; it’s a serene escape designed to rejuvenate your mind, body, and spirit. Surrounded by lush greenery and vibrant flora, this sanctuary offers a unique blend of luxury and tranquility, making it the perfect getaway for those looking to unwind and reconnect with nature. The Botanica Sanctuary is strategically located, providing easy access to both natural attractions and urban conveniences, ensuring that guests can enjoy the best of both worlds.

Upon entering The Botanica Sanctuary, you are greeted by a warm and inviting atmosphere. The architecture harmoniously blends with the surrounding landscape, featuring natural materials and eco-friendly designs that reflect the beauty of the environment. Each room is thoughtfully designed to provide maximum comfort, equipped with modern amenities while maintaining a rustic charm. Whether you choose a cozy room or a luxurious villa, you’ll find that every detail has been carefully curated to enhance your stay.

One of the standout features of The Botanica Sanctuary is its commitment to sustainability. The hotel employs eco-friendly practices, from energy-efficient systems to organic gardening, ensuring that your stay has a minimal impact on the environment. Guests can enjoy fresh produce from the hotel’s garden, adding a unique touch to the dining experience. The on-site restaurant offers a diverse menu that caters to various dietary preferences, all while emphasizing local ingredients and flavors.

In addition to its stunning accommodations and sustainable practices, The Botanica Sanctuary provides a range of wellness activities designed to promote relaxation and rejuvenation. Guests can participate in yoga sessions, meditation classes, and nature walks, all aimed at enhancing well-being. The hotel also features a spa that offers a variety of treatments, allowing you to indulge in some much-needed pampering during your stay.

For those looking to explore the surrounding area, The Botanica Sanctuary serves as an excellent base. With numerous attractions and activities nearby, guests can easily venture out to discover the beauty of the region. Whether you’re interested in hiking, cultural experiences, or simply enjoying the local cuisine, there’s something for everyone.

In summary, The Botanica Sanctuary is a hidden gem that offers a unique blend of luxury, sustainability, and wellness. It’s the perfect destination for travelers seeking a peaceful retreat in nature without sacrificing comfort. With its stunning surroundings, exceptional service, and commitment to eco-friendly practices, The Botanica Sanctuary promises an unforgettable experience that will leave you feeling refreshed and inspired.

Why You Should Stay at The Botanica Sanctuary

Choosing The Botanica Sanctuary for your next getaway means immersing yourself in a world of tranquility and luxury. The hotel’s unique offerings, from its eco-friendly practices to its wellness programs, set it apart from typical accommodations. Here are a few compelling reasons to consider:

  • Natural Beauty:

    The Botanica Sanctuary is surrounded by breathtaking landscapes, providing a picturesque backdrop for your stay.
  • Wellness Focus:

    With a variety of wellness activities and spa treatments, you can prioritize your health and relaxation.
  • Exceptional Service:

    The staff is dedicated to ensuring your stay is comfortable and memorable, catering to your every need.
  • Local Experiences:

    The hotel offers easy access to local attractions, allowing you to immerse yourself in the culture and beauty of the area.

Best Time to Stay at The Botanica Sanctuary

The best time to visit The Botanica Sanctuary largely depends on your preferences for weather and activities. Generally, the dry season, which runs from April to October, is ideal for outdoor activities and exploring the surrounding nature. During this time, you can enjoy sunny days and pleasant temperatures, making it perfect for hiking, yoga sessions, and enjoying the hotel’s outdoor facilities.

However, if you prefer a quieter experience with fewer tourists, consider visiting during the shoulder seasons of March and November. While there may be occasional rain, the lush greenery and vibrant flowers during these months create a stunning landscape. Plus, you might find better rates and availability during these times.

Transportation and Accessibility

Getting to and from The Botanica Sanctuary is convenient, thanks to its strategic location and various transportation options available for guests.

Access to the Airport

The Botanica Sanctuary is located approximately 30 minutes from the nearest airport, making it easily accessible for travelers. The hotel offers shuttle services for guests, ensuring a hassle-free transfer from the airport to the sanctuary. Additionally, taxis and ride-sharing services are readily available, providing flexibility for those who prefer to travel independently.

Public Transportation

For those looking to explore the area without a car, public transportation options are available nearby. Buses and local transport services can take you to various attractions and nearby towns, allowing you to experience the local culture and scenery. The hotel staff can assist you in planning your trips and provide information on the best routes and schedules.

Unique Facilities at The Botanica Sanctuary

The Botanica Sanctuary boasts a range of unique facilities designed to enhance your stay and provide a memorable experience. Here’s a list of some of the standout features:

1. Eco-Friendly Spa

Indulge in rejuvenating treatments at the eco-friendly spa, where natural ingredients and sustainable practices are prioritized. Enjoy massages, facials, and body treatments that promote relaxation and well-being.

2. Organic Garden

The hotel features an organic garden that supplies fresh produce for the on-site restaurant. Guests can take guided tours of the garden and learn about sustainable farming practices.

3. Yoga and Meditation Spaces

With dedicated spaces for yoga and meditation, guests can participate in daily classes or enjoy quiet moments of reflection surrounded by nature.

4. Infinity Pool

The stunning infinity pool offers breathtaking views of the surrounding landscape, providing a perfect spot to relax and soak up the sun.

5. On-Site Restaurant

The Botanica Sanctuary’s restaurant serves a diverse menu featuring local and international cuisine, with an emphasis on fresh, organic ingredients sourced from the hotel’s garden.

6. Nature Trails

Explore the beautiful surroundings with well-maintained nature trails that wind through the lush landscape, perfect for hiking and birdwatching.

7. Wellness Programs

The hotel offers a variety of wellness programs, including fitness classes, nutrition workshops, and holistic health consultations, ensuring guests can prioritize their well-being during their stay.

8. Family-Friendly Activities

The Botanica Sanctuary provides family-friendly activities, including nature scavenger hunts and educational workshops, making it an ideal destination for families.

9. Event Spaces

For those looking to host events, the hotel features versatile event spaces that can accommodate weddings, corporate retreats, and other gatherings, all set against a stunning natural backdrop.

10. Personalized Concierge Services

The dedicated concierge team is available to assist with planning your stay, from booking excursions to arranging transportation, ensuring a seamless experience.

Nearby Attractions at The Botanica Sanctuary

Staying at The Botanica Sanctuary places you in close proximity to a variety of attractions that showcase the beauty and culture of the region. Here are ten must-visit spots, along with details about each location and their distance from the hotel:

1. Botanical Gardens

Distance: 5 km

The nearby Botanical Gardens offer a stunning collection of plants and flowers, perfect for leisurely strolls and photography. Explore themed gardens, enjoy guided tours, and participate in workshops that highlight the importance of conservation.

2. Local Markets

Distance: 7 km

Experience the vibrant local culture by visiting nearby markets, where you can find fresh produce, handmade crafts, and delicious street food. Engage with local vendors and immerse yourself in the community atmosphere.

3. Nature Reserve

Distance: 10 km

The nearby nature reserve is a haven for wildlife enthusiasts and hikers. With well-marked trails and diverse ecosystems, you can spot various species of birds and other wildlife while enjoying the tranquility of nature.

4. Cultural Heritage Sites

Distance: 12 km

Discover the rich history of the region by visiting cultural heritage sites that showcase traditional architecture and local customs. Guided tours are available to provide insights into the area’s history and significance.

5. Adventure Park

Distance: 15 km

For thrill-seekers, the nearby adventure park offers a range of activities, including zip-lining, rock climbing, and obstacle courses. It’s a great way to get your adrenaline pumping while enjoying the beautiful surroundings.

6. Scenic Lookout Point

Distance: 8 km

Take a short hike to the scenic lookout point for breathtaking panoramic views of the landscape. It’s an ideal spot for photography and enjoying a peaceful moment in nature.

7. Waterfalls

Distance: 20 km

Visit the stunning waterfalls located a short drive from the hotel. Enjoy a refreshing swim in the natural pools and take in the beauty of the cascading water surrounded by lush greenery.

8. Art Galleries

Distance: 9 km

Explore local art galleries that showcase the work of talented artists from the region. Many galleries offer workshops and events, providing an opportunity to engage with the local art community.

9. Historical Town Center

Distance: 11 km

Wander through the charming historical town center, where you can admire colonial architecture, visit quaint shops, and enjoy local cuisine at cozy cafes and restaurants.

10. Beach Access

Distance: 25 km

For those looking to relax by the sea, the nearest beach is just a short drive away. Enjoy sunbathing, swimming, and beachside dining while taking in the stunning ocean views.

Tips and Tricks for Staying at The Botanica Sanctuary

To make the most of your stay at The Botanica Sanctuary, here are some helpful tips and tricks:

Tips During Your Stay

  • Plan Ahead:

    Make reservations for spa treatments and wellness activities in advance to secure your preferred times.
  • Explore the Grounds:

    Take time to wander the hotel’s grounds and discover hidden spots, such as quiet gardens and scenic viewpoints.
  • Engage with Staff:

    Don’t hesitate to ask the staff for recommendations on local attractions and dining options; they are knowledgeable and eager to help.

Tips for Enjoying Hotel Facilities

  • Participate in Activities:

    Join in on the yoga classes and wellness workshops offered at the hotel to enhance your relaxation experience.
  • Try the Restaurant:

    Don’t miss out on dining at the on-site restaurant; the farm-to-table concept ensures fresh and delicious meals.
  • Utilize the Spa:

    Treat yourself to a spa day; the eco-friendly treatments are a perfect way to unwind and rejuvenate.

Why Book The Botanica Sanctuary on Traveloka

Booking your stay at The Botanica Sanctuary through Traveloka comes with a host of benefits that enhance your travel experience. Here’s why you should consider using Traveloka for your reservation:

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, from budget-friendly hotels to luxurious villas and resorts. Whether you’re traveling solo, as a couple, or with family, you’ll find the perfect place to stay that suits your needs and preferences.

Easy and Flexible Payment Options

With Traveloka, you can choose from various payment options, including the convenient Pay at Hotel feature. This allows you to save even more with the PayLater option, giving you the flexibility to manage your travel budget effectively.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which allows you to earn points and enjoy exclusive benefits. As you level up your Traveloka Priority status, you’ll unlock special perks that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at The Botanica Sanctuary and other accommodations. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there’s no reason not to choose The Botanica Sanctuary for your next getaway. Booking hotel through Traveloka ensures a seamless experience, allowing you to focus on enjoying your vacation and creating unforgettable memories!

All facilities in The Botanica Sanctuary

Bar, Cafe and Lounge The Botanica Sanctuary
Bar, Cafe and Lounge
Swimming Pool The Botanica Sanctuary
Swimming Pool
Entertainment Facility The Botanica Sanctuary
Entertainment Facility
Functional Hall The Botanica Sanctuary
Functional Hall
Lobby The Botanica Sanctuary
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area
  • Hot breakfast
  • Poolside bar
  • Show cooking restaurant
  • Snacks
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor heated pool
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • Free WiFi

Transportation

  • Bicycle rental
  • Valet parking (surcharge)

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Kids and Pets

  • CRIBS
  • Highchairs

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Botanica Sanctuary

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Early Check-in

You're not allowed to check-in before the accommodation’s check-in time.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Botanica Sanctuary
166
Number of floors in The Botanica Sanctuary
6
Another facilities in The Botanica Sanctuary
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in The Botanica Sanctuary

What are available facilities at The Botanica Sanctuary?
There are top facilites at The Botanica Sanctuary such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Botanica Sanctuary?
The standard check-in time at The Botanica Sanctuary is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Botanica Sanctuary provide breakfast?
Yes, The Botanica Sanctuary provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Botanica Sanctuary

Overall Rating & Reviews

From 2.009 verified guests reviews
8.9
Impressive
Fantastic
1.128
Very Good
605
Satisfying
72
Average
204
Poor
0
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Location
Service
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MC
Mentari C. W.
9.7
/ 10
03 Mar 2025
I had the best experience when staying in Botanica Sanctuary. The room was clean, neat, tidy and clean. The room was ready when we arrived one hour earlier, we stayed on the first day of fasting. All staffs were friendly, they greeted you whenever they see you. They were very helpful too. They provide shuttle to the Lake House or to the parking area if needed. Breakfast area was quite small when there were so many guests. I needed to wait to get seats at 7 am for breakfast. On the other hand, they provide several kinds of food such as eastern, asian, western, and japanese. The food was good and various. Overall, my husband and I enjoyed our stay in Botanica Sanctuary. Special thanks to Guest Relation, Ms. Devi, who decorated our room's mirror for our anniversary and much thanks for the delicious sliced cake! We really appreciate it. Will surely come back for another stay. Thank you for the great experience!
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Review photo of The Botanica Sanctuary 4 from Mentari C. W.
Review photo of The Botanica Sanctuary 5 from Mentari C. W.
Review photo of The Botanica Sanctuary 6 from Mentari C. W.
Review photo of The Botanica Sanctuary 7 from Mentari C. W.
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Accommodation's Reply
08 Mar 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy. General Manager"
AF
Ahmad F. F. A.
9.7
/ 10
26 Feb 2025
i really enjoyed my stay here. The room was comfortable and have smart tv. Breakfast was good, the food variety was impressive.
Review photo of The Botanica Sanctuary from Ahmad F. F. A.
Review photo of The Botanica Sanctuary 2 from Ahmad F. F. A.

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Accommodation's Reply
27 Feb 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy. General Manager"
C***a
This is a guest profile.
10
/ 10
23 Feb 2025
Review photo of The Botanica Sanctuary from C***a

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Accommodation's Reply
27 Feb 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy. General Manager"
R***a
This is a guest profile.
9.7
/ 10
06 Feb 2025
Clean and comfortable. Staff very friendly. Recommendedfor healing and staycation.

1 liked this review

Accommodation's Reply
06 Feb 2025
"Dear Valued Guest, We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary. Naturally yours, Handy Bunardy. General Manager"
F***y
This is a guest profile.
Leisure
9.4
/ 10
08 Jan 2025
Review photo of The Botanica Sanctuary from F***y
Review photo of The Botanica Sanctuary 2 from F***y
Review photo of The Botanica Sanctuary 3 from F***y
Review photo of The Botanica Sanctuary 4 from F***y

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Accommodation's Reply
18 Jan 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy. General Manager"
N***n
This is a guest profile.
9.7
/ 10
08 Jan 2025
the welcome drink is so refreshing (mix of teh bunga Telang, lemon, jahe & sereh). jacuzzi at roof top is a must try.
Review photo of The Botanica Sanctuary from N***n
Review photo of The Botanica Sanctuary 2 from N***n
Review photo of The Botanica Sanctuary 3 from N***n

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Accommodation's Reply
18 Jan 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy. General Manager"
Mohammad H. S.
10
/ 10
06 Jan 2025
Super clean and super well managed

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Accommodation's Reply
09 Jan 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy. General Manager"
RJ
Reinaldo J.
10
/ 10
02 Jan 2025
2nd time back here. Really satisfied with everything. Very professional and friendly staffs during busy times (christmas). Room very clean and spacious. Tried the dinner and breakfast, both superb with many choices. Clean air as well. Overall, really impressed with Botanica's team. Keep up the great job guys.

1 liked this review

Accommodation's Reply
04 Jan 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy. General Manager"
L***a
This is a guest profile.
Leisure
10
/ 10
29 Dec 2024
The best hotel so far in cisarua. Everything was perfect. Staffs were super friendly, breakfast meals were wow delicious, variety of foods, the surroundings and views were amazing. Swimming pool on the roof with a very great view. Keep up the good work botanica sanctuary hotel.
Review photo of The Botanica Sanctuary from L***a
Review photo of The Botanica Sanctuary 2 from L***a
Review photo of The Botanica Sanctuary 3 from L***a

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Accommodation's Reply
04 Jan 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy. General Manager"
m***d
This is a guest profile.
8.5
/ 10
24 Dec 2024
verry good and thank you so much
Review photo of The Botanica Sanctuary from M***d

1 liked this review

Accommodation's Reply
09 Jan 2025
"Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at The Botanica Sanctuary. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Naturally Yours, Handy Bunardy. General Manager"
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Lobby 4 The Botanica Sanctuary

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.