The Orient Jakarta, a Royal Hideaway Hotel

Hotels
All-star Accommodation
9,1
/10

Exceptional

244 reviews

What Guests Say About Their Stay

Staff Friendliness (30)
Distance To City Center (25)
Ambiance (23)
Bedroom (22)
Liliana Y.
9,7
/ 10
Was great stay, they upgrade the room. Just few staff in Caspar that not really help with a few promo that offer online but seems like lack of information. Overall stay was great and also the best is the bed and pillows super
In the Area
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Jl. Jend. Sudirman No. 36, RT 14 / RW 1, Bendungan Hilir, Tanah Abang, Sudirman, Jakarta Pusat, Jakarta, Indonesia, 10210

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Orient Jakarta, a Royal Hideaway Hotel is a good choice when you are visiting Sudirman. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Orient Jakarta, a Royal Hideaway Hotel

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Jl. Jend. Sudirman No. 36, RT 14 / RW 1, Bendungan Hilir, Tanah Abang, Sudirman, Jakarta Pusat, Jakarta, Indonesia, 10210
Lobby The Orient Jakarta, a Royal Hideaway Hotel
Exterior 2 The Orient Jakarta, a Royal Hideaway Hotel

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Location


Staying at The Orient Jakarta, a Royal Hideaway Hotel is a good choice when you are visiting Sudirman.

About The Orient Jakarta, a Royal Hideaway Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Orient Jakarta, a Royal Hideaway Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Orient Jakarta, a Royal Hideaway Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Orient Jakarta, a Royal Hideaway Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of The Orient Jakarta, a Royal Hideaway Hotel, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Orient Jakarta, a Royal Hideaway Hotel.

The Orient Jakarta, a Royal Hideaway Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Orient Jakarta, a Royal Hideaway Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Orient Jakarta, a Royal Hideaway Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Orient Jakarta, a Royal Hideaway Hotel.

All facilities in The Orient Jakarta, a Royal Hideaway Hotel

Bar, Cafe and Lounge The Orient Jakarta, a Royal Hideaway Hotel
Bar, Cafe and Lounge
Swimming Pool The Orient Jakarta, a Royal Hideaway Hotel
Swimming Pool
Fitness Center The Orient Jakarta, a Royal Hideaway Hotel
Fitness Center
Functional Hall The Orient Jakarta, a Royal Hideaway Hotel
Functional Hall
Lobby The Orient Jakarta, a Royal Hideaway Hotel
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast served to the table
  • Nightclub
  • Poolside bar

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Beach towel
  • Entertainment for children
  • Fitness center
  • Indoor pool
  • Massage
  • Pool sun loungers

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Secure parking
  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking
  • Grocery

Kids and Pets

  • CRIBS
  • Highchairs

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Orient Jakarta, a Royal Hideaway Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Orient Jakarta, a Royal Hideaway Hotel
153
Number of floors in The Orient Jakarta, a Royal Hideaway Hotel
32
Another facilities in The Orient Jakarta, a Royal Hideaway Hotel
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in The Orient Jakarta, a Royal Hideaway Hotel

What are available facilities at The Orient Jakarta, a Royal Hideaway Hotel?
There are top facilites at The Orient Jakarta, a Royal Hideaway Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Orient Jakarta, a Royal Hideaway Hotel?
The standard check-in time at The Orient Jakarta, a Royal Hideaway Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Orient Jakarta, a Royal Hideaway Hotel provide breakfast?
Yes, The Orient Jakarta, a Royal Hideaway Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Orient Jakarta, a Royal Hideaway Hotel

9,1
Exceptional

From 244 reviews

Provided by travelers on
Cleanliness

9,2

Room Comfort

9,2

Meal

9,0

Location

9,2

Service and Facilites

9,1

People often mention about The Orient Jakarta, a Royal Hideaway Hotel
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Keramahan Staff (23)
Jarak ke Pusat Kota (22)
Akses (21)
Suasana (19)
Lingkungan Sekitar (18)
Rasa (18)
Kamar Tidur (17)
Area Hotel (17)
Ukuran Kamar (16)
Kamar Mandi (15)
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Traveler Reviews The Orient Jakarta, a Royal Hideaway Hotel

Number of reviews per page
20
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Customer reviews
n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 3 day(s) ago

The painting on the wall area of the elevator access is creepy 🥺🙏🏻
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Accommodation's Reply
23 Apr 2025
Dear Sir/Madam, Thank you very much for your review and feedback. We apologize if the painting in the elevator access area feels uncomfortable or creepy. This kind of feedback means a lot to us to create a more pleasant atmosphere for all visitors. Our team will take this into consideration and review the interior design in the area. We hope you have a pleasant visit, and we hope to welcome you back with a better experience. Best regards, The Orient Jakarta Management
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L***g
icon-origin-TRAVELOKA

8,4

/10

Reviewed 4 day(s) ago

Try a staycation here. The theme is more art in my opinion. The elevator is a bit slow and the glass is not clear. For the room, so far okay, but the toilet and shower are a bit far. The room window looks dirty. And there are many wooden nuances in the room.
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Accommodation's Reply
23 Apr 2025
Dear Sir/Madam, Thank you very much for choosing to staycation with us and sharing your review. We are glad to hear that you liked our art concept and felt that the room was okay overall. We also appreciate your feedback regarding the elevator, glass, distance between toilet and shower, and cleanliness of the windows. We will immediately follow up on these matters with the relevant team so that your future stay experience can be more comfortable and enjoyable. Hopefully we will still have the opportunity to welcome you back with better improvements in the future. Best Regards, The Orient Jakarta Management
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M***a
icon-Staycation
Staycation
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8,2

/10

Reviewed 1 week(s) ago

I stayed at The Orient Jakarta for 2 nights and it was a great experience. The location was super convenient - just 5 minutes from the MRT station. The room was big, but very clean. The bed was comfortable and I love the interior design. Staff were always smiling, very accommodating and polite. I used the free Wi-Fi and it worked well. The pool was also really nice, used it in the morning and I had the pool to myself.
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1 people find it helpful

Accommodation's Reply
18 Apr 2025
Dear Mr/Mrs, Thank you so much for your kind words and for taking the time to share your experience at The Orient Jakarta. We're thrilled to hear that you had a great stay with us. It's wonderful to know that you enjoyed our convenient location, spacious and clean rooms, as well as our interior design — we’re quite proud of the unique ambiance we've created. We're especially happy to hear that our team made you feel welcome and well taken care of throughout your stay. Glad you had a chance to relax by the pool in the morning — having it all to yourself must’ve been a treat. We also appreciate your mention of the WiFi — we know how important that is for our guests. We truly hope to welcome you back again soon for another memorable stay. Best Regards, The Orient Jakarta Management
Z***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9,0

/10

Reviewed 2 week(s) ago

Just okay. The location is perfect, the staffs are very friendly but need more facilities to make it more family-friendly.

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Accommodation's Reply
12 Apr 2025
Dear Mr/Mrs, Thank you for taking the time to share your feedback with us. We're happy to hear that you appreciated our prime location and the friendliness of our staff—it truly means a lot to us. We also appreciate your input regarding family-friendly facilities. Your suggestion is valuable, and we’re continuously exploring ways to improve our offerings to better cater to families and ensure a more enjoyable stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best Regards, The Orient Jakarta Management
G***y
icon-Leisure
Leisure
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9,7

/10

Reviewed 3 week(s) ago

Finally got to stay here. The location is very strategic. I deliberately wanted to take the kids on a holiday and try public transportation in Jakarta. The distance to Benhil MRT is only 200 meters. There are also a lot of places to eat, restaurants, and supermarkets around. The check-in and check-out process is fast and friendly. I really like the interior of the hotel, from entering the lobby to the room, everything is aesthetic. The cleanliness is very good, fragrant in every room. Alhamdulillah got a room upgrade and the view is also cool. In my opinion, the breakfast variety is a bit limited but we also get a free a la carte menu. Although the variety is limited, it doesn't feel like anything failed. There are 2 swimming pool facilities but we made a wrong strategy, we should have swam on the Rooftop first on the first day because it turned out that the swimming pool that is integrated with Cafe Cali opens in the afternoon, so the next day we didn't have time to swim on the Rooftop because we only stayed one night. It's also a bit difficult to find a seat when the swimming pool on the 5th floor is crowded with visitors. Maybe because this also seems like a business hotel, so there are less facilities for children other than the swimming pool & there is no kind of kids activity as far as I know. But because we were tired from walking around all day riding the MRT & Trans Jakarta, so the children were happy just by swimming. Thx The Orient Hotel for your hospitality..hopefully there will be another chance to stay there. 😊
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+5

1 people find it helpful

Accommodation's Reply
12 Apr 2025
Dear Sir/Madam, Thank you very much for taking the time to write such a comprehensive and warm review. We are very happy to finally be a part of your family vacation moment, especially during Eid—a very special moment. It is great to hear that you love our strategic location, aesthetic interior design, and fast and friendly check-in and check-out service. Our team will be very happy to read your compliments. We also appreciate your feedback regarding the pool facilities and breakfast options. Your notes are very important for us to use as evaluation material so that the guest experience in the future can be even better, especially for families with children. Hopefully next time you and your family can come back to stay longer, so you can enjoy the Rooftop Pool too. We will be very happy to welcome you back to The Orient Hotel, with an even more enjoyable experience. Best regards, The Orient Jakarta Management
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s***a
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9,4

/10

Reviewed 4 week(s) ago

Nice place and services, will come again.

1 people find it helpful

Accommodation's Reply
30 Mar 2025
Dear Guest, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and our services. We look forward to welcoming you back again soon. Safe travels! Sincerely, The Orient Jakarta team
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Jese y. f. s.
icon-Leisure
Leisure
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10,0

/10

Reviewed 5 week(s) ago

Unique hotel with modern outside building and traditional interior, friendly staff and amazing view from my room.

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Accommodation's Reply
28 Mar 2025
Dear Mr. Jese, Thank you so much for your kind words. We're thrilled to hear that you enjoyed the unique blend of our modern exterior and traditional interior, as well as the amazing view from your room. Our team works hard to create a welcoming and memorable experience, and we're so glad it made an impression. We hope to welcome you back soon. Best Regards, The Orient Jakarta Management
J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 7 week(s) ago

New hotel in a strategic location in Jakarta. Has a pretty interesting interior. Maybe the service in the lobby can be improved by the alertness of the officers with trolleys.
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3 people find it helpful

Accommodation's Reply
07 Mar 2025
Dear Sir/Madam, Thank you very much for your valuable review. We are very pleased to know that you enjoyed our strategic location and the attractive interior of the hotel. We also appreciate your feedback regarding the service in the lobby, and we will immediately conduct an evaluation to improve the responsiveness of the officers with trolleys. Your review will help us to continue to improve our service to be even better. We look forward to welcoming you back in the future. Best regards, The Orient Jakarta Management
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V***a
icon-Staycation
Staycation
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9,4

/10

Reviewed 7 week(s) ago

nice experience stayed in this hotel

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Accommodation's Reply
06 Mar 2025
Dear Mr/Mrs, Thank you so much for your kind words. We’re thrilled to hear you had a nice experience during your stay. We hope to welcome you back soon for another great visit. Best Regards, The Orient Jakarta Management
Muhammad R.
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10,0

/10

Reviewed 9 week(s) ago

Very aesthetic hotel, and the rooftop cafe feels really luxurious.
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1 people find it helpful

Accommodation's Reply
21 Feb 2025
Dear Mr. Muhammad, Thank you very much for your positive review! We are very happy to hear that you enjoyed the aesthetics of our hotel and felt the luxury of our rooftop café. We strive to create a comfortable and elegant atmosphere for our guests, and we are glad that it felt so stunning to you. We look forward to welcoming you back in the future for an even more enjoyable experience. Best regards, The Orient Jakarta Management
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H***y
icon-Staycation
Staycation
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8,2

/10

Reviewed 9 week(s) ago

While we experienced a small glitch during check in (it was 3 PM and we still could not enter our room due to unavailability) they managed to speed up the preparation and sent a fruit platter as a compensation. My family and I appreciated that. My kid also broke a glass and the process to cover that was also speedy and managed professionaly by the hotel staff. Location-wise, it's right at the city center and close to many legendary restaurants in Jakarta (Bopet Mini and other in BenHil area) Design and ambience are both out of this world. They're so unique that I keep coming back here 3 times already just because I miss the place. Best thing to do here would be to enjoy their amazing pool with hot-tub jacuzzi.
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1 people find it helpful

Accommodation's Reply
20 Feb 2025
Dear Guest, Thank you so much for your wonderful feedback. We truly appreciate your understanding regarding the small check-in delay and are glad that our team could quickly resolve the situation and send the fruit platter as a gesture of appreciation. It’s also great to hear that the staff handled the glass issue efficiently and professionally. We’re thrilled that you and your family enjoy our location, design, and amenities, especially the pool and hot-tub jacuzzi. It's always a pleasure to welcome back guests like you who appreciate the unique ambiance of the hotel. We look forward to welcoming you again for another memorable stay on your next visit to Jakarta. Best Regards, The Orient Jakarta Management
Imanuel S.
icon-Staycation
Staycation
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10,0

/10

Reviewed 10 week(s) ago

This uniquely themed hotel is perfect for those seeking tranquility and a hideaway from the hustle and bustle of life. Filled with various photos, paintings, and vintage historical pieces—so distinctly Indonesian—I was captivated. The service was exceptional—professional and friendly staff, delicious food, and facilities that are not just there for the sake of it but thoughtfully designed with quality and cleanliness in mind. Plus, its strategic location makes the experience even more perfect. I will definitely come back. Definitely.
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+5

2 people find it helpful

Accommodation's Reply
18 Feb 2025
Dear Mr. Imanuel, Thank you so much for your wonderful review. We’re thrilled to hear that you found The Orient to be a perfect hideaway, offering tranquility and a distinct atmosphere with our Indonesian-themed design. It’s great to know that you enjoyed the service, delicious food, and thoughtful facilities we offer. We truly appreciate your kind words about our staff and location. It means so much to us that you plan to return, and we can’t wait to welcome you back for another exceptional experience. Thank you for choosing The Orient. Best Regards, The Orient Jakarta Management
marie m.
icon-Transit
Transit
icon-origin-TRAVELOKA

9,1

/10

Reviewed 10 week(s) ago

Dapat free cake and little room deco for valentines. Thank you the orient.

2 people find it helpful

Accommodation's Reply
18 Feb 2025
Dear Mrs. Marie, Thank you very much for your review. We are so happy to have made your Valentine's moment more special with our cake and room decoration. We hope you had a pleasant experience at The Orient, and we look forward to welcoming you back again in the future. Best regards, The Orient Jakarta Management
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S***a
icon-Staycation
Staycation
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9,7

/10

Reviewed 10 week(s) ago

We really love staying here! It's our second time stayed here & both events was to celebrating our wedding anniversary & we love every single detail of this hotel. Also the food always top notch!😍😍 always happy to be here!

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Accommodation's Reply
11 Feb 2025
Dear Mr/Mrs, Thank you so much for your kind words. We're absolutely thrilled to hear that you’ve chosen to celebrate your wedding anniversary with us not once, but twice. It’s truly an honor to be a part of your special memories. We're so happy to know you enjoy every detail of our hotel and the food. We can’t wait to welcome you back for many more anniversaries and celebrations in the future. Best Regards, The Orient Jakarta Management
Haigan
icon-Business
Business
icon-origin-TRAVELOKA

10,0

/10

Reviewed 10 week(s) ago

a great central Jakarta design led hotel, interesting interiors, art and great bedrooms. Enjoyed the fabulous library space too. Friendly competent staff.

1 people find it helpful

Accommodation's Reply
12 Feb 2025
Dear Mr. Haigan, Thank you for your fantastic review. We’re so glad to hear you enjoyed the design, interiors, and our library space. It’s wonderful that you had a great experience with our staff as well. We truly appreciate your kind words and hope to welcome you back soon for another memorable stay in Jakarta. Best Regards, The Orient Jakarta Management
Kikis A.
icon-origin-TRAVELOKA

8,5

/10

Reviewed 11 week(s) ago

I've stayed here 10 times and never get bored. The atmosphere is comfortable. All the staff are very nice and friendly.
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2 people find it helpful

Accommodation's Reply
10 Feb 2025
Dear Ms. Kikis, Thank you very much for your wonderful review. We are very happy to hear that you feel comfortable and always enjoy your visit here. We also really appreciate your compliments on the friendliness of all our employees. We will continue to strive to provide the best service for you. We look forward to welcoming you back on your next visit and making your experience even more enjoyable. Best regards, The Orient Jakarta Management
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Fahresi E. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 11 week(s) ago

Located in the Sudirman complex, close to Padang Restaurant, only 100 m away on foot
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1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Mr. Fahresi, Thank you very much for your review. We are very happy to hear that our strategic location makes it easy for you to enjoy the surrounding restaurants. We look forward to welcoming you back in the near future for an even more enjoyable experience. Best regards, The Orient Jakarta Management
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muhammadkafi r.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 12 week(s) ago

simply Lovely place to stay , been here for almost a months staff is very friendly and always greet you or asking what can you need , room ambiance is quite relaxing , the hall smell like an old fiery wood palace . everything here would bring a smile to you especially callista smile hehe

1 people find it helpful

Accommodation's Reply
05 Feb 2025
Dear Mr. Muhammadkafi, Thank you so much for your kind words. We’re so glad to hear that you’ve enjoyed your extended stay with us and that our staff, especially Callista, has made such a positive impact on your experience. We love that you found our room ambiance relaxing and appreciated the unique scent in the hall—it’s the little touches that we hope bring a smile to our guests. We truly value your feedback, and it means a lot to us that we could make your stay so enjoyable. We hope to welcome you back soon for another memorable experience. Best Regards, The Orient Jakarta Management
R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 13 week(s) ago

Very nice staycation time during lonely period after a lot of ‘busyness’

1 people find it helpful

Accommodation's Reply
24 Jan 2025
Dear Mr/Mrs, Thank you for sharing your experience with us. We’re so glad to hear that you had a relaxing staycation and that it provided a peaceful escape after a busy period. We hope it gave you the chance to recharge and unwind. We’d love to welcome you back anytime you need another restful getaway. Best Regards, The Orient Jakarta Management
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10,0

/10

Reviewed 15 week(s) ago

Very nice hotel, we stayed there just one night but we enjoyed it very much! Very pretty place

2 people find it helpful

Accommodation's Reply
09 Jan 2025
Dear Mr/Mrs, Thank you so much for your kind words. We're thrilled to hear that you enjoyed your stay with us, even if it was just for one night. It’s wonderful to know that you found the hotel to be a beautiful place to relax. We hope to welcome you back for a longer visit next time. Best Regards, The Orient Jakarta Management
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Bedroom 4 The Orient Jakarta, a Royal Hideaway Hotel

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