The Palace Inn

Hotels
8,1
/10

Very Good

543 reviews

What Guests Say About Their Stay

Staff Friendliness (6)
Surroundings (5)
Bedroom (5)
Distance To City Center (4)
Siswadi
8,5
/ 10
Good, strategic, clean and reasonably priced.
baginda panuturi aritonang
8,8
/ 10
The location is close to culinary and souvenir of Medan.
Johny F. P.
8,5
/ 10
The atmosphere is comfortable and the service is good and friendly
AGUSCIPTO W. S.
8,5
/ 10
Nice and well equiped service
Tantha Y.
10,0
/ 10
Clean hotel, good service
In the Area
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Jalan Mojopahit No.91 , Medan Petisah, Medan, Sumatra Utara, Indonesia, 20112

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Palace Inn The Palace Inn is a hotel in a good neighborhood, which is located at Medan Petisah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Palace Inn

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Jalan Mojopahit No.91 , Medan Petisah, Medan, Sumatra Utara, Indonesia, 20112
Lobby The Palace Inn
Exterior 2 The Palace Inn

Discover More About The Palace Inn

About The Palace Inn

The Palace Inn, nestled in the heart of North Sumatra, is a hidden gem that offers a perfect blend of comfort, luxury, and convenience. This hotel is designed to cater to both leisure and business travelers, providing a welcoming atmosphere that makes you feel right at home. With its modern architecture and elegant interiors, The Palace Inn stands out as a premier choice for those looking to explore the vibrant culture and stunning landscapes of North Sumatra.

One of the standout features of The Palace Inn is its commitment to exceptional service. The staff is friendly, attentive, and always ready to assist you with any needs you may have during your stay. Whether you require recommendations for local attractions or assistance with your luggage, the team at The Palace Inn goes above and beyond to ensure your experience is nothing short of perfect.

The hotel boasts a variety of well-appointed rooms, each designed with your comfort in mind. From cozy standard rooms to luxurious suites, every accommodation option is equipped with modern amenities, including free Wi-Fi, flat-screen TVs, and comfortable bedding. The tasteful decor and thoughtful touches create a relaxing environment where you can unwind after a day of exploring.

Why should you choose The Palace Inn for your next stay? The answer lies in its strategic location. Situated close to major attractions, shopping centers, and dining options, the hotel serves as an ideal base for your adventures in North Sumatra. Whether you're interested in visiting the stunning Lake Toba or exploring the bustling city of Medan, The Palace Inn puts you right in the center of it all.

In addition to its prime location, The Palace Inn offers a range of facilities designed to enhance your stay. Guests can enjoy a delicious breakfast buffet each morning, featuring a variety of local and international dishes. The hotel also has a fitness center, perfect for those who want to maintain their workout routine while traveling. For business travelers, there are meeting rooms equipped with the latest technology, making it easy to conduct meetings and conferences.

Overall, The Palace Inn is more than just a place to stay; it's an experience that combines comfort, convenience, and exceptional service. Whether you're visiting for business or pleasure, you'll find everything you need for a memorable stay in North Sumatra.

Why You Should Stay at The Palace Inn

Choosing The Palace Inn for your accommodation in North Sumatra comes with a multitude of benefits. First and foremost, the hotel's location is unbeatable. You’ll find yourself just a stone's throw away from some of the region's most popular attractions, making it easy to explore without the hassle of long commutes.

Moreover, the hotel prides itself on its exceptional customer service. The staff is not only professional but also genuinely cares about your experience. They are always ready to provide local insights, helping you discover hidden gems in the area.

Another reason to stay at The Palace Inn is the variety of amenities available. From a well-equipped fitness center to a relaxing lounge area, the hotel ensures that guests have everything they need for a comfortable stay. Plus, the on-site dining options offer a delightful culinary experience, allowing you to savor local flavors without leaving the premises.

Best Time to Stay at The Palace Inn

The best time to visit The Palace Inn largely depends on your preferences for weather and activities. Generally, the dry season, which runs from May to September, is considered the ideal time to explore North Sumatra. During these months, you can expect pleasant temperatures and minimal rainfall, making it perfect for outdoor activities and sightseeing.

However, if you’re looking to experience local festivals and cultural events, consider visiting during the rainy season, which lasts from October to April. While the weather may be less predictable, this period offers a unique glimpse into the local culture, with various celebrations and events taking place throughout the region.

Transportation and Accessibility

Access to the Airport

The Palace Inn is conveniently located near the Kualanamu International Airport, which is approximately 40 kilometers away. The hotel offers shuttle services for guests, making it easy to travel to and from the airport without the stress of arranging transportation. The journey typically takes around 45 minutes, depending on traffic conditions.

Public Transportation

For those who prefer public transportation, The Palace Inn is well-connected to the local bus and taxi services. The nearby bus stops provide access to various routes that can take you to popular destinations around North Sumatra. Additionally, ride-hailing apps are widely used in the area, offering a convenient way to get around without the need for a rental car.

Unique Facilities at The Palace Inn

1. Rooftop Lounge

The Palace Inn features a stunning rooftop lounge that offers breathtaking views of the city skyline. It’s the perfect spot to unwind with a cocktail after a long day of exploring. The ambiance is relaxed, making it an ideal place to socialize with friends or enjoy a quiet evening alone.

2. Fitness Center

For fitness enthusiasts, the hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and free weights. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine during your stay.

3. Business Center

The Palace Inn understands the needs of business travelers, which is why it offers a fully equipped business center. With high-speed internet access, printing services, and meeting rooms, you can easily conduct business meetings or catch up on work while away from the office.

Nearby Attractions at The Palace Inn

1. Lake Toba

Lake Toba, one of the largest volcanic lakes in the world, is a must-visit attraction located approximately 170 kilometers from The Palace Inn. This stunning natural wonder offers breathtaking views and a variety of activities, including boat tours, hiking, and cultural experiences with the local Batak people. The journey to Lake Toba takes about 4 hours by car, but the scenic drive is well worth it.

2. Medan Grand Mosque

The Medan Grand Mosque, situated just 5 kilometers from The Palace Inn, is an architectural marvel and a significant religious site. This beautiful mosque features intricate designs and can accommodate thousands of worshippers. Visitors are welcome to explore the mosque and learn about its history and significance in the local community.

3. Maimun Palace

Located about 6 kilometers from the hotel, Maimun Palace is a historical landmark that showcases the rich cultural heritage of North Sumatra. Built in the late 19th century, this palace features stunning architecture and beautifully landscaped gardens. Guided tours are available, providing insight into the history of the palace and the Sultanate of Deli.

4. Tjong A Fie Mansion

The Tjong A Fie Mansion, approximately 7 kilometers from The Palace Inn, is a well-preserved heritage building that offers a glimpse into the life of one of Medan's most prominent figures. The mansion is open for tours, allowing visitors to explore its opulent rooms and learn about the history of the Tjong A Fie family.

5. Rahmat International Wildlife Museum & Gallery

For wildlife enthusiasts, the Rahmat International Wildlife Museum & Gallery is a fascinating attraction located about 8 kilometers from the hotel. This museum houses an extensive collection of taxidermy animals from around the world, providing an educational experience for visitors of all ages.

6. Sun Plaza

Sun Plaza, situated just 3 kilometers from The Palace Inn, is one of Medan's largest shopping malls. Here, you can find a wide range of shops, restaurants, and entertainment options. Whether you're looking to shop for souvenirs or enjoy a meal at one of the many dining establishments, Sun Plaza has something for everyone.

7. Bukit Lawang

Located about 90 kilometers from The Palace Inn, Bukit Lawang is a popular eco-tourism destination known for its lush rainforests and orangutan rehabilitation center. Visitors can embark on jungle treks, river tubing, and wildlife spotting tours, making it a perfect day trip for nature lovers.

8. Berastagi

Berastagi, approximately 66 kilometers from the hotel, is a charming hill town known for its cool climate and stunning views of Mount Sinabung and Mount Sibayak. The area is famous for its fresh produce, including strawberries and vegetables, and offers various outdoor activities such as hiking and visiting local markets.

9. Sipiso-Piso Waterfall

Sipiso-Piso Waterfall, located about 60 kilometers from The Palace Inn, is one of the tallest waterfalls in Indonesia. The breathtaking sight of the water cascading down from a height of 120 meters is a must-see for visitors. The surrounding area also offers hiking trails and viewpoints for stunning photographs.

10. Samosir Island

Samosir Island, situated in the middle of Lake Toba, is approximately 180 kilometers from The Palace Inn. This island is rich in Batak culture and offers various activities, including hiking, cycling, and exploring traditional villages. A visit to Samosir Island is a fantastic way to immerse yourself in the local culture and enjoy the natural beauty of the region.

Tips and Tricks for Staying at The Palace Inn

Tips During Your Stay

To make the most of your stay at The Palace Inn, consider these helpful tips. First, take advantage of the hotel's concierge service. They can provide valuable information about local attractions, dining options, and transportation. Don't hesitate to ask for recommendations!

Additionally, be sure to explore the hotel’s dining options. The breakfast buffet is a great way to start your day, and the on-site restaurant offers a variety of delicious dishes for lunch and dinner. Trying local cuisine is a must when visiting North Sumatra!

Tips for Enjoying Hotel Facilities

Make the most of the hotel facilities by planning your time wisely. If you’re a fitness enthusiast, try to visit the gym during off-peak hours for a more enjoyable workout experience. Also, don’t forget to check out the rooftop lounge during sunset for a stunning view of the city.

Lastly, take advantage of any special events or promotions the hotel may offer during your stay. Whether it’s a themed dinner night or a happy hour at the bar, participating in these events can enhance your overall experience at The Palace Inn.

Why Book The Palace Inn on Traveloka

Extensive Accommodation Options

When it comes to booking your stay at The Palace Inn, Traveloka offers extensive accommodation options that cater to every type of traveler. Whether you're looking for a budget-friendly room or a luxurious suite, you can find the perfect fit for your needs. The platform allows you to compare prices and amenities, ensuring you get the best deal possible.

Easy and Flexible Payment Options

Traveloka makes the booking process seamless with easy and flexible payment options. You can choose to pay at the hotel, allowing you to save on upfront costs. Additionally, the PayLater feature gives you the flexibility to book now and pay later, making it easier to manage your travel budget.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you can elevate your Traveloka Priority level, unlocking amazing benefits and special perks. This program is designed to reward loyal customers, making your travel experience even more enjoyable.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide honest insights from travelers who have stayed at The Palace Inn, helping you make informed decisions about your accommodation. You can read about other guests' experiences and find tips for making the most of your stay.

With all these advantages, there’s no reason not to choose The Palace Inn for your next trip to North Sumatra. Booking hotel through Traveloka ensures you have a hassle-free experience, allowing you to focus on enjoying your vacation!

All facilities in The Palace Inn

Functional Hall The Palace Inn
Functional Hall
Lobby The Palace Inn
Lobby
Exterior The Palace Inn
Exterior
Bedroom The Palace Inn
Bedroom
Restaurant The Palace Inn
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter

General

  • AC
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Buffet breakfast

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Things to Do

  • Massage

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in The Palace Inn

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Palace Inn
44
Number of floors in The Palace Inn
3
Another facilities in The Palace Inn
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in The Palace Inn

What are available facilities at The Palace Inn?
There are top facilites at The Palace Inn such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Palace Inn?
The standard check-in time at The Palace Inn is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Palace Inn provide breakfast?
Yes, The Palace Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Palace Inn

8,1
Very Good

From 543 reviews

Provided by travelers on
Cleanliness

8,1

Room Comfort

8,1

Meal

7,7

Location

8,3

Service and Facilites

8,1

People often mention about The Palace Inn
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Staff Friendliness (8)
Taste (8)
Room Space (7)
Surroundings (6)
Ambiance (6)
Bedroom (6)
Distance to City Center (4)
Accessibility (4)
Family Friendly (4)
Wifi (4)
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Traveler Reviews The Palace Inn

Number of reviews per page
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40
Customer reviews
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8,4

/10

Reviewed 1 week(s) ago

Budget stay - Affordable basic room but clean enough ( some ants though). Location is central within 20min walking radius of major malls ( Plaza Medan Fair/Sun/Cambridge), Damri airport bus ( in front of Plaza Medan Fair), family massage/reflexology outlets (Jl.Orion), and the popular medan cakes eg "bika ambon" (Zulaikha)/"bolu" (Meranti). Car park is available with security. However, the complimentary breakfast is only set without selection option.
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O***y
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Staycation
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8,4

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly & the facilities are clean, it's just a shame the wifi signal isn't good.
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Caroline M. Y. R.
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Staycation
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10,0

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly, the hotel is in good and clean condition and road access to anywhere is easy because it is located in the city center.
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T***a
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9,4

/10

Reviewed 15 week(s) ago

The staff + security guards are all very friendly. Even though there are many requests, they are patient. Thanks
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N***a
icon-Leisure
Leisure
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6,6

/10

Reviewed 15 week(s) ago

Booked a deluxe room, but it was really small like a superior room. Check-in time was also long, the receptionist was slow.
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1 people find it helpful

N***y
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6,0

/10

Reviewed 15 week(s) ago

The location is in an alley. Far from the main road. The room is dark. Because of the wallpaper.
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A***a
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Leisure
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7,9

/10

Reviewed 16 week(s) ago

When you enter the room, the door might not open, the battery is said to be out of battery... I swear I don't understand, going back and forth down, only the door won't open... room number 205, if not, it's wrong... please pay more attention to whether the room is in good condition before leaving. use it...cook if you want to chat when you enter, you have to report to the receptionist. If you want to enter your room😏😏😏
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2 people find it helpful

H***z
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Business
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6,6

/10

Reviewed 20 week(s) ago

badd so so bad, ac no cool so sorry

1 people find it helpful

A***i
icon-Business
Business
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8,5

/10

Reviewed 24 week(s) ago

Great, clean, close to the city, crowded environment, the staff is quite satisfied. Many choices of food and many places to hang out, the place is clean and spacious, also friendly environment, basically it's really fun.
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herman
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10,0

/10

Reviewed 33 week(s) ago

The staff is very friendly, privacy is very well maintained because to enter the elevator you have to go through a security door that can only be opened if you have a card, and there is a vegetarian restaurant that is very delicious, even my 4 year old child likes the cap cai.
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2 people find it helpful

A***N
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6,8

/10

Reviewed 41 week(s) ago

In terms of the price, it's really ok, but it's a pity that the AC in the room is not cold, and the bathroom smells bad.
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Mustika W. D.
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Business
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8,5

/10

Reviewed 46 week(s) ago

Everything is ok, but the towels need to be updated. FYI, they don't provide slippers, tea and coffee. Refill dispensers are provided on each floor.
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5 people find it helpful

R***i
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5,0

/10

Reviewed 54 week(s) ago

Hotel staff is not friendly and vehicle security is lacking and food is not good. Every vknbn.
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1 people find it helpful

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Haykal A. M.
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Staycation
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10,0

/10

Reviewed 54 week(s) ago

Mantap. Lain waktu ke sini lagi.

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Evi E. B. G.
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6,0

/10

Reviewed 63 week(s) ago

Manajemen parkiran kurang baik, sampai saya ketinggalan kereta api karena saat checkout, untuk keluarkan mobil lama sekali.

4 people find it helpful

Heri D. P.
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6,3

/10

Reviewed 70 week(s) ago

Actually good but the staff is not friendly!
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Banjir A.
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9,7

/10

Reviewed 92 week(s) ago

Not bad service, also the room.
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2 people find it helpful

Ricardo S.
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9,7

/10

Reviewed 96 week(s) ago

Great service. Nice and good staycation place. Hot water 24 hours non-stop. Don't hesitate to stay here.
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1 people find it helpful

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B RICHARD T.
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8,5

/10

Reviewed 98 week(s) ago

Standard, Usual Room, Usual Breakfast.
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1 people find it helpful

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WAHYUDI
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9,7

/10

Reviewed 103 week(s) ago

The room is good even though it looks old, parking is okay although limited, breakfast is delivered late because it's busy with visitors, culinary is not far away, overall is satisfying.
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7 people find it helpful

Number of reviews per page
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Bedroom 4 The Palace Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.