Villa Puncak Garuda D2

Thank you for the review. We will always try to improve the quality of our service to guests

Thank you for the review We will always try to improve service to guests Your input is very valuable

Thank you for taking the time to write a review of our villa. We greatly appreciate all input from guests, both positive and negative. Because that's where we can improve ourselves in the future to provide the best service for guests. We apologize for the misunderstanding and inconvenience of climbing the stairs on the second floor of our villa. Here is our explanation, hopefully it will be useful for other guests too. 1. We have 2 different villa locations: one near Jatim Park 3 is a 2-story building containing 2 rooms that we rent out full 2 floors. And the other is near BNS. Which we rent separately between the upper and lower floors. The upper and lower floors are separate and do not interfere with each other, access to the stairs is outside. Each floor is a full house of 45 m2 containing 2 bedrooms, a kitchen, bathroom and living room. The upper and lower floors have the same number of rooms and facilities. The only difference is that above there is a mountain view from the bedroom, veranda and rooftop in sunny weather. Initially this building was one floor. Because many asked about the view, we built an upper floor that was separate from the lower floor with a mountain view. While still containing 2 bedrooms. We can rent at a super cheap price with complete standard facilities, and it turns out that the response from guests is quite good. So that on weekends, big days and holiday seasons it is always full. If you book far in advance, guests can request the lower or upper floors. Usually if a family with parents or small children, disabled people, pregnant women or special cases can ask for the lower floor or those who want a mountain view can ask for the upper floor. But unfortunately when Mrs. Retno stayed on Saturday, and coincidentally this was the last booking so there was no choice. Because those who book first can request first. Because the number of units is limited to only four. We can't do much. What we can suggest is to ask before booking, or you can request when booking. 2. Regarding the parking lot. Indeed, there is only one carport used together, the lower and upper floors. The upper and lower floors can be used when empty. Or if you bring 2 cars, you can park next to 2 because there are still many empty lots. At certain times such as big days or holiday seasons because of the flow of car traffic in and out, for parking, the security guard can help arrange parking so that it is orderly and does not interfere with cars passing by. The security post is on standby 24 hours. So it is quite safe and ready to help at any time. Because in reality Selamat is also a lot of people who bring 2 cars whose parking is not a problem because the security guard is ready to help if there is a parking problem. Basically we try our best for guests. Hopefully useful.