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Hotel American Palace Eur
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Hotel American Palace Eur
Hotels
8,2
/10
Very Good
224 reviews
What Guests Say About Their Stay
Manoj
10,0
/ 10
I was happy with the experience, excellent staff - willing to support at any time. Good spot for dining. Restaurant and front desk staff have been awesome. Thanks for making our stay comfortable.
Luma
10,0
/ 10
The staff are friendly except for that old guy at the bar. However, the staff at the reception and restaurant were excellent and very. overall great services. I'll stay again.
Michelle
10,0
/ 10
We really enjoyed our stay. The hotel was spotlessly clean and the staff were very friendly snd professional.
Metro stop was close by so was very easy to travel into the city centre.
In the Area
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Via Laurentina 554, Rome, Metropolitan City of Rome, Lazio, Italy, 143
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel American Palace Eur
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What's around Hotel American Palace Eur
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Via Laurentina 554, Rome, Metropolitan City of Rome, Lazio, Italy, 143
Discover More About Hotel American Palace Eur
Location
Hotel American Palace Eur is a hotel in a good neighborhood, which is located at Rome.
About Hotel American Palace Eur
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel American Palace Eur exclusively for you.
Get precious and unforgettable moment during your stay at Hotel American Palace Eur.
All facilities in Hotel American Palace Eur
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
General
- Banquet
- Parking
- Parking (surcharge)
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Transportation
- Airport transfer
- Area shuttle with surcharge
Food and Drinks
- Bar
- Breakfast
Things to Do
- Garden
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel American Palace Eur
Important Note
- Airport shuttle fee: EUR 45 per vehicle (one-way)
- Self parking fee: EUR 15.50 per night (in/out privileges)
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 15.0 per day
- Rollaway bed fee: EUR 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel American Palace Eur | 164 |
Number of floors in Hotel American Palace Eur | 7 |
Another facilities in Hotel American Palace Eur | Laundry service, Tours, Luggage storage, Express check-out, Porter |
Frequently asked question in Hotel American Palace Eur
What are available facilities at Hotel American Palace Eur?
There are top facilites at Hotel American Palace Eur such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel American Palace Eur?
The standard check-in time at Hotel American Palace Eur is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel American Palace Eur provide breakfast?
Yes, Hotel American Palace Eur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel American Palace Eur
Other sources (224)
8,2
Very Good
From 224 reviews
Cleanliness
8,8
Room Comfort
8,4
Service and Facilites
8,4
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Traveler Reviews Hotel American Palace Eur
Number of reviews per page
20
40
Top reviews
Verified traveler
Business
6,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Thermostat when I arrived in the room was reading 27 degrees, after 3 days of having the AC set to cold it only got down to 23 degrees. Food was average at breakfast and dinner. The gym equipment was extremely old - 90s style equipment packed away in a small room in the basement with no AC. The room didn’t come with an iron or ironing board so I was forced to send my clothes off to dry cleaning just to iron them. The area around the hotel is more of a business district and if for some reason, like we experienced, it’s either raining or the tram into the city is shut down you are virtually stuck in the district as the taxis can be extremely unreliable that far out of town, there are very few options to go for dinner in the area as well.
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Shamsuddin
with Friends
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Everything ok.
Jack
Business
4,0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
The hotel was just about adequate in most areas, however, some areas that really pulled it down include significant dust in the room, and terrible breakfast. There was a thick layer of dust on the coffee machine and the desk.
Whatever abomination they were serving in place of scrambled eggs should not exist. It neither looked nor tasted anything like egg and must have been the powdered stuff. The rest of the breakfast spread was average.
I was surprised there was no iron to use, even when asking at reception, given the proximity to conference centre and business district.
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Manoj
Leisure Family
10,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
I was happy with the experience, excellent staff - willing to support at any time. Good spot for dining. Restaurant and front desk staff have been awesome. Thanks for making our stay comfortable.
mary
Leisure with Friends
6,0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
It was clean but the air did not work.
Giovanni
Leisure Family
4,0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
When we arrived we did not get the room we paid for and they were not interested in the room description of what we had paid for through Expedia nor were they interested in our copies of the room description.
Once in our room I went downstairs to advise them that the AC was not working and said they would look into it but they never did because when we returned late that night there still was no AC. Very inconsiderate.
The evening staff did their job and confirmed that the AC was not working. They immediately sent someone who advised the front desk that we had to change room, the heat was unbearable. They changed our room and noticing all the inconsistencies with our booking the night person at the front desk upgraded our room and took care of us. The personnel working the day shift deserve a zero rating and I would never have people like that running my place. Will never go back there although I would give a 5 star to the evening personnel.
By the way we arrived there a little earlier to check in and they seemed very irritated. They asked us to come back at 15:00, meanwhile some people were already checking in.
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Susan
Business and Leisure
8,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Acceptable except for the noise of a neighbor's car alarm going off every 10 minutes for hours one night -- and a number of times another night.
Luma
Leisure
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The staff are friendly except for that old guy at the bar. However, the staff at the reception and restaurant were excellent and very. overall great services. I'll stay again.
Joseph
8,0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
.
Doris
Leisure Family
8,0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Property was nice front end staff were kind of dismissive. Enjoyed our stay though
Waisan
Friends and Family
8,0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Pro: minutes to metro & bus, clean, good staff, great breakfast
Con: no hot water kettle or coffee maker in room though the staff did lent us a kettle when asked. Wifi is not secure but connection is good. Not much food choice in the neighborhood.
Deborah
Friends and Family
10,0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Great clean hotel
Maria
6,0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Basic hotel at a decent price. Breakfast was wonderful. Room was basic, bathroom showing wear in the shower
Jahdiel
2,0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
No Ac all night, you can’t even open the windows to get some air at least and they don’t have fans either, an it seems the ac problem happens often. 0/10
Kim
Leisure with Partner
6,0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
The room was unbearably hot, we were told something would be done to try and help but that didn’t happen. Constantly on 27 degrees.
Jackie
8,0
/10
Reviewed 115 week(s) ago
Hotels.com verified review
The service was very good and our stay was so relaxing.
Jeffrey
Leisure Family
8,0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
Nadeen
Business
4,0
/10
Reviewed 135 week(s) ago
Hotels.com verified review
I didn’t want to make a hustle and complain at the reception, just asked them politely to change the bedding and cover, I couldn’t remember when was the last time we had insects bite like this, everywhere
Karen
Business and Leisure Family
4,0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
Terrible breakfasts. Had to ask for enough quilts and have the shower attended to. Toilet needed cleaning.
Verified traveler
Business
2,0
/10
Reviewed 141 week(s) ago
Hotels.com verified review
Why can't I get my invoice? I've emailed two different times and was also originally told I would be receiving the invoice by email durign my check out. Where is my invoice?
Number of reviews per page
20
40
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