Granbell Hotel Sapporo

The rooftop public bath is great

Located directly across from Shinagawa station which made getting around very easy.

The only complaint I have is that I didn’t see that tattoos weren’t allowed in the hotel spa. If I did see that, I probably wouldn’t have booked. But that’s a problem specific for my lifestyle so take it as you will. Overall though, I would suggest it because of the area. Lots of food options and big and small shopping experiences.

A great hotel, if you don’t mind the 15 minutes walk from train station. Otherwise it’s in an Ideal location. Very walkable, great service. All staff’s speak English. And the buffet breakfast is a must.

Everything was impeccably clean and tidy. The women's public bath on the top floor was very nice with both indoor and outdoor tubs. Only complaint is that the bed was incredibly firm, too firm for my spoiled American back. Lovely in every other way!

Overall very nice stay at Hotel Granbell Sapporo! The hotel was very nice and clean with friendly staff who are always willing to help for even the smallest tasks, like helping me with my sim card. Its a little further walk from some of the main market and food areas, but for the price, it has a very nice onsen, that you should definitely take advantage of if you come here and get some relaxation! I would definitely recommend coming here if you are able to take advantage of the amenities. Would depend on what your overall plans for your trip are.

Great hotel with nice public bath. Rooms are very small with no storage space and no closet. There was no space to open 2 suitcases in the room.

Great location

Parking fee is a bit on the high side.

Above and beyond!!!

The location is good and the staff are mostly friendly tho some of them are not fluent in English. Yet, during my stay, it didn’t provide daily housekeeping as stated in hotel.com description which is quite shocking to learn about that when check in to the hotel. I’ve been to many hotels and I know the importance of being eco friendly. However, I’d appreciate more if there could be an option for us to choose whether to change bed sheets or not as most hotels do nowadays. What’s most shocking is that daily housekeeping is NOT available! I’d say it is always better if there are options instead of saying it’s kind of a hotel policy.

Nice Hotel, however the "Deluxe" rooms are just normal rooms, nothing really special to make a note of.

객실이 너무 작아서 불편함 대욕장은 작지만 깨끗하며 야외탕있어서 눈오는날에는 너무 멋짐

Good

대욕장도 너무 좋고 프런트의 응대가 너무 좋습니다

館内は清潔でスタッフの方もとても良かったです。 朝食も美味しくて大変満足でした。 また札幌に行く時はお世話になりたいです

屋上の大浴場がとっても良かったです。

きれいでした。大浴場が特によかったです。

Have been staying in this hotel more than 5 times. Everything is good. Hotel gave a nice birthday surprise for my husband’s birthday. Great services and warm greetings from hotel staff. Will continue to stay in this hotel in our future trip to Sapporo.

大浴場もあり、ゆったりできました。 また利用したいと思います。