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Grand Mercure Yatsugatake Resort & Spa
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Grand Mercure Yatsugatake Resort & Spa
Hotels
8,2
/10
Very Good
237 reviews
What Guests Say About Their Stay
Philippe
10,0
/ 10
Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Nadine
10,0
/ 10
We enjoyed our night stay for relaxation and onsen.
My kids (under 6) enjoyed the lobby room play area and the staff were courteous. The izayaka restaurant was a nice treat. Good food for a great price.
We’ll be back :)
Verified traveler
10,0
/ 10
The hotel is nice and with nice view. The staff in their Japanese restaurant are so caring and considerate. I like this hotel and may book here again is I visit the surrounding area again.
In the Area
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8240-1039, Nishiide, Oizumi cho Hokuto shi, Yamanashi, Hokuto-shi, Chubu, Japan, 409-1501
Main Facilities
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24-Hour Front Desk
Parking
WiFi
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Available Room Types in Grand Mercure Yatsugatake Resort & Spa
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What's around Grand Mercure Yatsugatake Resort & Spa
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8240-1039, Nishiide, Oizumi cho Hokuto shi, Yamanashi, Hokuto-shi, Chubu, Japan, 409-1501
Discover More About Grand Mercure Yatsugatake Resort & Spa
Location
Grand Mercure Yatsugatake Resort & Spa is a hotel in a good neighborhood, which is located at Hokuto-shi.
About Grand Mercure Yatsugatake Resort & Spa
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Get precious and unforgettable moment during your stay at Grand Mercure Yatsugatake Resort & Spa.
All facilities in Grand Mercure Yatsugatake Resort & Spa
Others
Public Facilities
- Parking
- WiFi in public area
Hotel Services
- 24-hour Receptionist
In-room Facilities
- TV
Accommodation Policy & General Information in Grand Mercure Yatsugatake Resort & Spa
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Number of floors in Grand Mercure Yatsugatake Resort & Spa | 7 |
Another facilities in Grand Mercure Yatsugatake Resort & Spa | WiFi in public area, 24-hour Receptionist, TV |
Frequently asked question in Grand Mercure Yatsugatake Resort & Spa
What are available facilities at Grand Mercure Yatsugatake Resort & Spa?
There are top facilites at Grand Mercure Yatsugatake Resort & Spa such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Yatsugatake Resort & Spa?
The standard check-in time at Grand Mercure Yatsugatake Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Grand Mercure Yatsugatake Resort & Spa
Other sources (237)
8,2
Very Good
From 237 reviews
Cleanliness
8,2
Room Comfort
7,8
Location
6,0
Service and Facilites
8,0
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Traveler Reviews Grand Mercure Yatsugatake Resort & Spa
Number of reviews per page
20
40
Top reviews
Daniel
with Friends
10,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great with 3 people
Philippe
Friends and Family
10,0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Nadine
Friends and Family
10,0
/10
Reviewed 270 week(s) ago
Hotels.com verified review
We enjoyed our night stay for relaxation and onsen.
My kids (under 6) enjoyed the lobby room play area and the staff were courteous. The izayaka restaurant was a nice treat. Good food for a great price.
We’ll be back :)
Verified traveler
Business
10,0
/10
Reviewed 276 week(s) ago
Hotels.com verified review
The hotel is nice and with nice view. The staff in their Japanese restaurant are so caring and considerate. I like this hotel and may book here again is I visit the surrounding area again.
Mari
8,0
/10
Reviewed 278 week(s) ago
Hotels.com verified review
We a nice and pleasant stay. Thank you.
Janet
10,0
/10
Reviewed 353 week(s) ago
Expedia Group verified review
This is a large resort area for Japanese families. Beautiful and large onsen with nice outside rock area. We were the only Caucasian’s.
Monskies
8,0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
The traditional Japanese room is great for families with small children. The onsen and play areas are just what tired parents need. Very happy with our stay.
Shaun
8,0
/10
Reviewed 409 week(s) ago
Hotels.com verified review
As rated, clean and great service. However very old hotel, and beds are very hard. Bathrooms very small, and overall dated hotel. Caters to large tour buses.
Overpriced buffet, amazing local restaurants, best I've had in years. Just need to walk 10-15 mins. Onsen was great but no tattoos!! FYI.
My Fuji is amazing if you can see it, and the observatory is good as well.
Try picnic bus to rock restaurant, and sunshine meadows. Be sure to catch the early bus, very limited hours.
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Verified traveler
8,0
/10
Reviewed 410 week(s) ago
Hotels.com verified review
it was pleasant although a little out of the way, surprised to see quite a number of tourist groups staying over. Breakfast and dinner was decent, it could be better. the room was large compared to most hotels.
Yasuhiro
Leisure Family
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
子供の遊び場、温泉、ビュッフェの食事そしてラウンジといった、ホテルの滞在を楽しめました。施設も新しく、とても気持ちよく滞在できました。
残念な点は、チェックインが混みすぎです。食事の時間などは、混雑時はスマホで予約なのに、チェックインが対面で、しかも1時間近く並ぶ状態なので改善が必要と考えます。スマホでチェックインなど考えて欲しいです。
ラウンジは、開始時間が長蛇の列となりますが、一巡すると列はなくなるので、ゆっくり行くことをお勧めします。
総じて、小さい子供のいる家族に良いホテルだと思いました。
Tomita
Leisure with Children
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
部屋の換気があまり効いていなかったが、すぐに対応して頂き、部屋に空気清浄機を持ってきてくれました。
その後は快適に過ごせました。
朝食は、混雑時はQRコードから予約してください。とのアナウンスだったので、レストラン前が空いていたから予約しなかったら、かなり待つことに。
混雑時だけでなく、必須だとアナウンスして欲しかった。
地下一階の子供達が遊べるスペースは、かなり重宝しました。
Mika
Leisure with Children
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
とても混雑していましたが、とても広く子どもたちの遊び場も充実していて、ストレスなく余計な気を使わなずにくつろげました。
??
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
キッズエリアも広く楽しめました
Tetsuo
Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
お子さん連れが多いので少し騒がしいですが、食事やお風呂も満足できる内容でした。
ラウンジもインクルーシブなので、宿泊中に活用されると楽しめると思います。
Goto
8,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
子供の施設は充実していて、口コミ通りでした。
混雑も口コミ通り、チェックイン後のフリードリンクでは列をなしていました。
お酒は少し安っぽく感じてしまいました。
子供連れが多いので、子供が多少騒いでも気兼ねせず過ごせました。
TATSUYA
Leisure with Children
6,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
サービス、ホスピタリティーが無いためオールインクルーシブという点以外では、並のホテル以下である。未就学児のいる家族利用者がメインとなっており、静かにリラックスというイメージではない。
・混雑状況により食事の時間が変動するが、説明が不明瞭であるため連泊には注意
・食事の順番待ちシステムはQRを使用するが、理解できていないご老人達へのホテルスタッフの説明、対応の仕方が気持ちの良いものではなかった
・湯上がりのリラックススペースエリア(オレンジ色の壁のある部屋)が、夕食のハンバーガーのオイルミストで充満している。折角の湯上がりにも関わらず、油臭いため利用者が少ない
HIDETSUGU
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
あまり良くない口コミもあったので、少し心配していましたが、子連れにはとても良いホテルだと感じました。
スタッフも皆さん笑顔で接客してくださり、子供に対しても優しかったです。
子連れ宿泊客のマナーには疑問を感じる点があり、ホテル側も苦労されているだろうなと思いました。
また利用させて頂きます。
Ryuichi
Leisure Family
8,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
未就学児がいるこ家庭はかなり楽しめるかと。ホテル内の遊び場で毎日2，3時間は遊んでいられる。
ホテル周りに遊ぶところがないのでカップルには微妙。
バイキングは味は美味しいが2日間ともまったく同じメニューだったのが残念。
TEPPEI
Leisure with Children
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
So everything are new and clean!
TASUYA
Leisure with Children
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
子どもと行くにはとても楽しいホテルでした
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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