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Tensui Saryo
Hotels
8,6
/10
Very Good
156 reviews
What Guests Say About Their Stay
Giovanni
10,0
/ 10
The room was big and the bath was awesome. Very close to the train and cable car station.
Tyler
10,0
/ 10
We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents.
Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all.
The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes.
Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later.
The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice.
Overall a very relaxing and pleasant stay.
Elenita
10,0
/ 10
Highly recommended, I love the welcome service at the Bar, the breakfast, the room and the service.. location is very convinient.. but I suggest you better drop by the convinient store near the station if you need some extra stuff before you proceed to the hotel..because there is non close to the hotel. Overall all … GREAT HOTEL
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1320-276 Gora , Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408
Main Facilities
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Restaurant
WiFi
Elevator
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1320-276 Gora , Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408
Discover More About Tensui Saryo
Location
Tensui Saryo is located in area / city Ashigarashimo-gun.
About Tensui Saryo
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
With all facilities offered, Tensui Saryo is the right place to stay.
All facilities in Tensui Saryo
Others
Public Facilities
- Others
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Luggage storage
- Multilingual staff
- Front desk
Food and Drinks
- Breakfast
- Bar
Things to Do
- Spa
Connectivity
- Free WiFi
General
- Parking
Accommodation Policy & General Information in Tensui Saryo
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for Japanese breakfast: approximately JPY 3300 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Additional fee: JPY 150 per person, per night
We have included all charges provided to us by the property.
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 8 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Meals are available by reservation only and cannot be requested after check-in. Guests with dietary restrictions or food allergies should contact this property 3 days in advance. Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Hotel only accepts guests with minimum age of 20
Check-in/Check-out Time
Check-in:
15:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 18:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Tensui Saryo | 34 |
Number of floors in Tensui Saryo | 4 |
Another facilities in Tensui Saryo | Others, Safety deposit box, Coffee shop, Coffee/tea in lobby, Luggage storage |
Frequently asked question in Tensui Saryo
What are available facilities at Tensui Saryo?
There are top facilites at Tensui Saryo such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tensui Saryo?
The standard check-in time at Tensui Saryo is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
Does Tensui Saryo provide breakfast?
Yes, Tensui Saryo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Tensui Saryo
Other sources (156)
8,6
Very Good
From 156 reviews
Cleanliness
8,8
Room Comfort
8,8
Service and Facilites
9,0
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Traveler Reviews Tensui Saryo
Number of reviews per page
20
40
Top reviews
Giovanni
Leisure
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room was big and the bath was awesome. Very close to the train and cable car station.
Maria
10,0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Wonderful experience
Grendel
Leisure
8,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
Tyler
10,0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents.
Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all.
The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes.
Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later.
The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice.
Overall a very relaxing and pleasant stay.
Read More
Salvador
Leisure with Partner
2,0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner.
Verified traveler
Friends and Family
6,0
/10
Reviewed 151 week(s) ago
Hotels.com verified review
Easy to access from the train station and convenient.
They provided only one key.
Elenita
Leisure
10,0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
Highly recommended, I love the welcome service at the Bar, the breakfast, the room and the service.. location is very convinient.. but I suggest you better drop by the convinient store near the station if you need some extra stuff before you proceed to the hotel..because there is non close to the hotel. Overall all … GREAT HOTEL
Read More
Noriko
Leisure with Partner
10,0
/10
Reviewed 178 week(s) ago
Expedia Group verified review
The staff were all very kind and hospitable.
Verified traveler
10,0
/10
Reviewed 180 week(s) ago
Hotels.com verified review
Nice hotel to relax.
Verified traveler
Leisure
10,0
/10
Reviewed 195 week(s) ago
Expedia Group verified review
The staff was really friendly. I arrived to the hotel early and they held my bag for me until I came back. I had no idea what I was going to do but they gave me some great recommendations of things to do in the area and when I came back my bag was in my room. I really enjoyed the welcome drink and cake at the bar with a foot bath. The hot spring bath and foot bath in my room were also great! (Select rooms only) I’ll definitely go there again.
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Samantha
10,0
/10
Reviewed 218 week(s) ago
Hotels.com verified review
We were welcomed with very friendly staff. The hotel was inviting and very pretty! We loved the fact that they had yukatas available we could pick out to use to wear around the hotel. My favorite thing about the hotel was the foot spa bar! Amazing!
Verified traveler
10,0
/10
Reviewed 267 week(s) ago
Hotels.com verified review
Beautiful mix of traditional Japanese aesthetic and hotel comfort. Great value.
H
Leisure with Friends
2,0
/10
Reviewed 269 week(s) ago
Expedia Group verified review
The bed is full of female hair seems didn’t change liner and bedding cover , complaint with staff and they just tell us won’t be like this for next visit , for out 2 night booking , we left after few hours of check in as such cleanliness and staff response as this is second visit and we have so many travel all the year , this is kind of worst case ever had
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Verified traveler
Leisure with Partner
10,0
/10
Reviewed 280 week(s) ago
Expedia Group verified review
I loved everything about my stay from the check in process (welcome drinks, footbar bath, and snacks!) to the outdoor / rock bath reservation ease, friendliness of staff, and room cleanliness - I don't think I've ever had a more luxurious stay anywhere else. Also, the general area is just beautiful and quaint.
Jim
Leisure Family
10,0
/10
Reviewed 282 week(s) ago
Expedia Group verified review
The property and staff were amazing. Our family of four enjoyed our stay and the soaking in the onsite onsen. The property was beautiful and we felt like we had a wonderful Japanese experience.
Anthony
10,0
/10
Reviewed 285 week(s) ago
Hotels.com verified review
Gorgeous hotel and awesome bar. The staff were fabulous too. This hotel is special
Hannah
Leisure with Partner
8,0
/10
Reviewed 287 week(s) ago
Expedia Group verified review
Very attentive staff! They were amazing. The room was large and had a great view. We had a semi-open air onset. It was a wonderful experience which was fun to have a more traditional Japanese hotel stay.
Russell
Friends and Family
10,0
/10
Reviewed 289 week(s) ago
Hotels.com verified review
Talk about taken care of when you are there. From check-in to the exit, I felt that I was taken care of. My room (#302) had its own outside onsen bath with a great view. The room was beautiful and it has a lot of the charm. The dinner and breakfast was dealt at the restaurant and not it your room, so be aware of that. The food was multi course per meal so you will be full. Another thing you should know is that if you have an onsen bath in your room, don't really bother with the private bath reservation. The hot stone room was fine though. My regret is that I only book it for one night. Will do more nights with them in the future.
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Verified traveler
Leisure
10,0
/10
Reviewed 292 week(s) ago
Expedia Group verified review
Loved the private Onsen, breakfasts and the foot bath bar
Verified traveler
Leisure
10,0
/10
Reviewed 299 week(s) ago
Expedia Group verified review
Staff attention
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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