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Grand Hyatt Macau

Name: Grand Hyatt Macau
Address: City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau, City Of Dreams, Macau, Macau
Rating: 9.2

Hotels

9,1

/10

Exceptional

77 reviews

What Guests Say About Their Stay

Angela S.

10,0

/ 10

We were staying for two nights for family vacation. We were given the best welcome since the very first day. Since we arrived before the check-in time, one of the staff from concierge initiatively helped us with our luggage, and even gave recommendation on things to do, place to visit, and transportation option. The same staff also helped to arrange take-away breakfast since we had to leave early. Room and facilities were great, breakfast was excellent!

In the Area

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City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Grand Hyatt Macau is a hotel in a good neighborhood, which is located at Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Grand Hyatt Macau

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What's around Grand Hyatt Macau

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City Of Dreams, Estrade Do Istmo Cotai, Cotai, Macau

Discover More About Grand Hyatt Macau

Location

Grand Hyatt Macau is a hotel in a good neighborhood, which is located at Cotai.

About Grand Hyatt Macau

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hyatt Macau exclusively for you.

Grand Hyatt Macau is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Hyatt Macau.

All facilities in Grand Hyatt Macau

Others

Things to Do

Shops
Romantic proposal packages
Beach umbrella
Hot tub
Outdoor pool
Spa
Shops
Steam room
Pool sun loungers

Hotel Services

Laundry service
Tours
Multilingual staff
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Public Facilities

Others
Coffee shop
Coffee/tea in lobby
Elevator
Restaurant
Safety deposit box

General

Smoking area
Banquet
Ballroom
Parking (surcharge)
Terrace

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

Business Facilities

Meeting facilities
Conference room
Conference rooms

Family-friendly Facilities

Children club (surcharge)
Children pool

Transportation

Limo or town car service
Casino shuttle

Sports and Recreations

Outdoor tennis court
Fitness center

Connectivity

Free WiFi

Shuttle Service

Ferry terminal shuttle

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Grand Hyatt Macau

Important Note

Fee for buffet breakfast: approximately MOP 327.8 per person
Self parking fee: MOP 960 per day
Rollaway bed fee: MOP 460.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MOP 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Grand Hyatt Macau	791
Number of floors in Grand Hyatt Macau	37
Another facilities in Grand Hyatt Macau	Shops, Romantic proposal packages, Beach umbrella, Hot tub, Outdoor pool

Frequently asked question in Grand Hyatt Macau

What are available facilities at Grand Hyatt Macau?

There are top facilites at Grand Hyatt Macau such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Grand Hyatt Macau?

The standard check-in time at Grand Hyatt Macau is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Grand Hyatt Macau provide breakfast?

Yes, Grand Hyatt Macau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Hyatt Macau

Overall Ratings & Reviews Grand Hyatt Macau

Traveloka (77)

Other sources (979)

9,1

Exceptional

From 77 reviews

Provided by travelers on

Cleanliness

9,4

Room Comfort

9,3

Meal

8,8

Location

9,1

Service and Facilites

9,4

People often mention about Grand Hyatt Macau

All

Surroundings (3)

Accessibility (3)

Staff Friendliness (3)

Wifi (3)

Ambiance (3)

Room Space (3)

Bedroom (3)

Bathroom (3)

Hotel Area (3)

Family Friendly (2)

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Traveler Reviews Grand Hyatt Macau

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Customer reviews

F***a

Leisure

9,4

/10

Reviewed 4 day(s) ago

I got the comfortable, clean, and spacious room with water fountain view. Overall, a really great hotel, one of the best hotels that I have ever stayed in! The staff are so nice, kind, and friendly. Thank you so much to Mr. Sigit C. Sugianto for the helpful service. My first trip in Macau has been so memorable and good. Will certainly return again! See you next time.

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Yeni o.

Leisure

10,0

/10

Reviewed 3 week(s) ago

Thank you for the hospitality that our family received, both in terms of the comfort of the place, access information, the best culinary spots or photos... special thanks to GSO Sigit Sugianto who helped a lot, Danke

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Meilani

Leisure

10,0

/10

Reviewed 48 week(s) ago

Very happy to stay in grand hyatt macau, even only one night, we book 8rooms, we arrive in the morning, we put our lugage in the concierge and we explore the city, all the staff is very kind and helpful, especially Jack Wu, he is very helping when we check in the hotel, will stay here again when we go back in macau, the room is very comfortable, clean and so big, the facilities are also great.

2 people find it helpful

F***y

Leisure

9,4

/10

Reviewed 50 week(s) ago

Great customer service and beautiful hotel. I was staying in Grand Hyatt Macau for 2 nights and would go to HK airport straight from macau. The concierge (Mr. Sigit) + all of the staff were very helpful and attentive. He made arrangements for us so that our journey from Macau to HK airport would be effortlessly. Greatly recommend.

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Andi Mulyono

8,5

/10

Reviewed 53 week(s) ago

Perfect stay here! Room and everything.

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Ali A.

Leisure

10,0

/10

Reviewed 60 week(s) ago

Cukup senang tinggal di sini, terutama staff nya sangat ramah n baik-baik.

Reviewed 270 week(s) ago

Very good stay. Will stay here again whenever I come to visit macau.

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Angela S.

Family

10,0

/10

Reviewed 275 week(s) ago

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Mayliani P.

Family

9,4

/10

Reviewed 280 week(s) ago

the hotel is located within the city of dreams complex. The hospitality of the staffs were awesome. Breakfast selection was great as well.

1 people find it helpful

monique c.

Romantic

9,7

/10

Reviewed 281 week(s) ago

Good service with that price, can get satisfying service. big room, there's a coffee maker too. Get free wine because it's honeymoon. There is also a shuttle bus that picks up from the Macau ferry terminal. Recommended.

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1 people find it helpful

Evi Junus

Family

9,7

/10

Reviewed 281 week(s) ago

Superb hotel, spacious room, good facilities, clean, friendly receptionist. Fast check in and check out. You will need give them deposit in large amounts. Near to everywhere and they have free shuttle bus to many attractions. And also wanna thanks to Mr.Sigit, he was so friendly and help us to get transportation. He suggests us many places like foodcourt, malls and places that travelers ussual go. Hope we can go there again and enjoy this hotel as yesterday. Worth it hotel you must try to stay at macau

3 people find it helpful

Ricky T. H.

Family

9,7

/10

Reviewed 287 week(s) ago

Very nice hotel, nice view and facility and also warm staff🥰🙏

2 people find it helpful

Anwar S.

Family

8,8

/10

Reviewed 290 week(s) ago

Service at the receptionist is not pleasant.

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2 people find it helpful

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