Search Hotels
See All Photos
The Ritz-Carlton, Macau
Hotels
9,6
/10
Exceptional
185 reviews
What Guests Say About Their Stay
Cary
10,0
/ 10
The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good!
If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable!
The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service.
I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special.
The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel.
Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Alice
10,0
/ 10
Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access.
The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila
My family and I will not stay anywhere else in Macau now.
++++recommend!
Wai Mei
10,0
/ 10
It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
In the Area
See Map
Estrada da Baía da Nossa Senhora da, Esperanca, Cotai, Macau, 853
Main Facilities
Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in The Ritz-Carlton, Macau
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around The Ritz-Carlton, Macau
Discover More Places
Estrada da Baía da Nossa Senhora da, Esperanca, Cotai, Macau, 853
Discover More About The Ritz-Carlton, Macau
Location
Staying at The Ritz-Carlton, Macau is a good choice when you are visiting Cotai.
About The Ritz-Carlton, Macau
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Ritz-Carlton, Macau exclusively for you.
The Ritz-Carlton, Macau is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Ritz-Carlton, Macau.
All facilities in The Ritz-Carlton, Macau
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Shops
- Waterpark
- Outdoor pool
- Spa
- Sauna
- Steam room
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Banquet
- Ballroom
- Parking
- Lazy river
Business Facilities
- Conference center
- Meeting rooms
- Business center
Family-friendly Facilities
- Children club (surcharge)
- Children pool
Transportation
- Airport transfer
- Area shuttle
Sports and Recreations
- Fitness center
- Game room
Connectivity
- Free WiFi
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in The Ritz-Carlton, Macau
Important Note
- Fee for buffet breakfast: approximately MOP 418 per person
- Rollaway bed fee: MOP 1500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
- Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Ritz-Carlton, Macau | 230 |
Another facilities in The Ritz-Carlton, Macau | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in The Ritz-Carlton, Macau
What are available facilities at The Ritz-Carlton, Macau?
There are top facilites at The Ritz-Carlton, Macau such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Macau?
The standard check-in time at The Ritz-Carlton, Macau is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Macau provide breakfast?
Yes, The Ritz-Carlton, Macau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Ritz-Carlton, Macau
Traveloka (2)
Other sources (185)
9,6
Exceptional
From 185 reviews
Cleanliness
9,8
Room Comfort
9,8
Location
10,0
Service and Facilites
9,6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Ritz-Carlton, Macau
Number of reviews per page
20
40
Top reviews
vito
Business and Leisure with Children
10,0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Excellent service! Stuff is the best.
Cary
Leisure Family
10,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good!
If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable!
The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service.
I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special.
The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel.
Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Read More
Vincent
10,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Excellent service
Alice
Friends and Family
10,0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access.
The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila
My family and I will not stay anywhere else in Macau now.
++++recommend!
Read More
yufei
Leisure with Partner
10,0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
A great experience.
Wai Mei
Friends and Family
10,0
/10
Reviewed 189 week(s) ago
Hotels.com verified review
It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Verified traveler
Friends and Family
10,0
/10
Reviewed 281 week(s) ago
Hotels.com verified review
Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Verified traveler
Leisure with Partner
10,0
/10
Reviewed 286 week(s) ago
Expedia Group verified review
A true five star hotel with all amenities Staff smiling and quite helpful. Natalie at Conceirge was great
Verified traveler
Business and Leisure with Partner
6,0
/10
Reviewed 312 week(s) ago
Expedia Group verified review
It took almost an hour to check in the room, this the air conditioning was not working for the first night. The transportation accommodations were terrible, they listed “first come first serve “ but it is not available most of the time.
Verified traveler
10,0
/10
Reviewed 314 week(s) ago
Hotels.com verified review
RC never disappoints me =p
Verified traveler
Leisure Family
4,0
/10
Reviewed 324 week(s) ago
Expedia Group verified review
The staff training needs to be improved, we had been waiting for three hours to collect the rooms keys.
Kam Chuen David
10,0
/10
Reviewed 330 week(s) ago
Hotels.com verified review
Excellent service
Grace
10,0
/10
Reviewed 384 week(s) ago
Hotels.com verified review
Very good!!!
Verified traveler
10,0
/10
Reviewed 431 week(s) ago
Expedia Group verified review
Staff was as good as any hotel I have ever visited.
Nelly
4,0
/10
Reviewed 434 week(s) ago
Hotels.com verified review
We stayed two nights. The hotel was nice and clean, but the service - very poor, none. The room wasn't cleaned the second day, although I asked the cleaning lady to come after 40 minutes after we leave (she came very early). No fresh water was left in the room, no fresh towels, no shampoo and conditioner, the staff most of them didn't understand English. I have stayed in other Ritz Carlton hotels and everything was superb, but not in Macao, a big disappointment for us.
Read More
HANWEN
10,0
/10
Reviewed 435 week(s) ago
Hotels.com verified review
Ritz Carlton is always the best choice for spending special moment with our loved ones!!! And always full of surprises, but one thing that need to improve is to speed up the L&F process as I waited for 30mins to get my item back!!! Overall is still my favorite brand in the world!!!
Alcoan
10,0
/10
Reviewed 439 week(s) ago
Expedia Group verified review
The service was excellent. Checkin was fast and you don't need to stand queuing like other 5-star hotels. Got free upgrade to Carlton. The room is very spacious and has a fantastic view of the Galaxy. The staffs are all very nice. Will return for sure.
Raymond
10,0
/10
Reviewed 439 week(s) ago
Hotels.com verified review
a 5* hotel with 6*service
Sau Yin
10,0
/10
Reviewed 445 week(s) ago
Hotels.com verified review
the staff serve us with heart and passion. It's my husband birthday and the hotel decorates our room with rose pedals and send us a birthday cake. this is an unforgettable experience for us.
Verified traveler
10,0
/10
Reviewed 478 week(s) ago
Hotels.com verified review
Great service, room, comfort, luxury and style! Love the bar and its Gin!
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Cotai
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved