Wynn Macau

We were excited at first. Everything seems very good until when we were ready to sleep. We could clearly hear noise from the hallway, someone talking, or even yelling. I got woke up a few times. The noise reduction needs absolutely improvement.

Amazing!! The staff were above professional, the suite was incredible and the food from Wing Lei was the best I've ever had. I can't recommend the Wynn enough.

5 star luxury property

Great location for sightseeing. Staff services were great and everyone was very caring. We will stay this place again when we visit Macau.

Check in was fast and efficient, staff super friendly very welcoming and accommodating. Received complimentary treats. Great stay, clean, comfortable, high standards.

I stayed for three nights, we were upgraded to a lovely big suite, on our last night I fell sick and felt awful the next morning, my wife went to ask the staff if we could have an extra hour to checkout and they told us we could stay until 8pm to rest at no extra cost. All round the staff were helpful and the hotel was great. I would highly recommend.

Excellent hotel

Fabulous location and facilities, room was huge, lovely little touches everywhere (the maid even rolled up the power cables and provided a cable tie) great breakfast and minibar. My only criticism was the lack of a rosehead shower as the shower head was a little low for me.

Well maintained

Staff supremely unwelcoming to non-asian guests. Treated as 3rd class citizens despite being big players at Wynn in Vegas. Stay downright rude and unaccomodating.

Need upgrade. Service was excellent， however facilities requires renewal. My first time stay was excellent 6 years ago.

The service here was unmatched. Extremely attentive and wonderful. Beautiful property as well with good views.

First thing checking in, I register about 1130 they told me rooms be ready about 1500. Got there after 1600 they only have one room and 2nd be ready in hour. After asking 3 more time they said they will bring up the 2nd room key to us. Nothing happen until 1820 I had go to front desk for the 4th time. Then we you ask the staff for information 4 out of 5 tell you wrong information! And last manners, they really need to learn! The only great experience I had was the SPA at Encor, 1st class service.

What a fantastic hotel we have been to many great hotels in the world but this is the tops Shame we must leave truly Brian and Judith Gordon

I didn't like the fact they didn't have my favorite table game despite having read they had the game. They should have a CRAPS table game at the properties, Palace and Macau

Nice overnight stay

Amazing hotel with five star service!

This is one of those hotels where you happily dream about moving into and becoming a permanent resident. Upon check-in, we knew we were in the right hotel. Our check-in attendant, Ran, was very sweet and professional making sure we felt welcome. The turn-down service was the extra attention which helped make our experience stand out. The room was exactly what we had hoped for and the in-room food service performed how elite hospitality should. So glad to have tried the spa as well where staff are very attentive to your needs. I would definitely stay here again and will recommend to all I know that visit Macau. OsborneAdventures.com

I spent two nights in the Wynn Tower and I really enjoyed the service. Check in and check out were fast and efficient. I ate at two restaurants on site and the service there was also very good. It is in a good location with Star World and MGM right across the street. Grand Lisboa hotel is a block over and Fisherman's Wharf is about a 30 minute walk away. By taxi, the Macau ferry terminal is about 10 to 20 minutes away depending on traffic. Outside to the right are local shuttles to the ferry terminal and Wynn Cotai. The hotel room is spacious. The bed is comfortable. Bathroom is immense. It has a separate tub and shower. The double vanity is stocked with plenty of supplies. They have free Wi-Fi. The electronic lights and curtain are easy to operate. Getting around the casino is relatively easy. One thing I did notice about casinos in general in Macau, one has to be 21 to walk through the casino. Some of the restaurants are located in the casino area so they are inaccessible to those under 21. If under 21, to get to some locations, one will have walk outside and around and enter through another entrance. This is one thing to think about if bringing a family to Macau. The pool area is spectacular but compared to the rest of the complex, it is a small area. You can access it from a small door located near check in. I walked by it twice before it was pointed out to me. There is a wonderful view of it walking into the building but I did not see many people utilize it.

The shuttle is just their regular inter-property shuttle. It takes 50 minutes to get to the airport. The non-English (why place one of your few non-speakers here?) troll-ette confused the issue by making it seem like the shuttle would not leave for 50 min. when I got the concierge involved, he said they would stop at airport first. They didn't. Plus the troll-ette was made wise remarks to the driver about me. didn't need to know Chinese to get it. amazing how many places drop the ball right at the finish line. Otherwise would have been my first 5 star review.