Adena Beach Resort

My recent stay at the Adena Beach Resort was disappointing, failing to meet expectations in several key areas. While a couple of positives existed, they were overshadowed by significant drawbacks, with one notable exception. Positives: * Location: ⭐⭐⭐⭐ - The hotel's location seems to be a strong point. Proximity to the City Center and accessibility are highlighted as positives. * Cleanliness: ⭐⭐⭐⭐ - The room, bathroom, and hotel areas are reported to have met satisfactory cleanliness standards. * Exceptional Staff Member: A Malay elder security guard provided outstanding service, deserving of special recognition and reward from the hotel. Their dedication and positive attitude were a highlight of an otherwise lackluster stay. Negatives: * Room Comfort: ⭐⭐ - This is a major issue. The room was not spacious as desired, impacting the overall comfort. Combined with concerns about ambiance and soundproofing, the room fell short of expectations. * Service & Facilities (General): ⭐⭐ - While family-friendliness and Wi-Fi are mentioned as positives, the staff's demeanor (excluding the security guard) significantly detracted from the experience. The staff generally attended to guests without smiles, creating a less than welcoming atmosphere. * Dining: ⭐⭐⭐ - The hotel food was decent in terms of taste and price, but the variety seemed to be lacking. Specific Highlights & Issues: * Issue: The lack of spaciousness in the room, coupled with the generally unsmiling staff (excluding the security guard), significantly impacted the overall experience. Further issues with ambiance and soundproofing are suggested. * Issue: While the price was deemed "ok," it doesn't seem to have compensated for the other shortcomings. * Highlight: The exceptional service provided by the Malay elder security guard deserves special mention. Their positive attitude and dedication stood out. Additional Notes: * The provided information doesn't offer a complete picture of the resort's facil

My recent stay at the Adena Beach Resort was disappointing, failing to meet expectations in several key areas. While a couple of positives existed, they were overshadowed by significant drawbacks. Positives: * Location: ⭐⭐⭐⭐ - The hotel's location seems to be a strong point. Proximity to the City Center and accessibility are highlighted as positives. * Cleanliness: ⭐⭐⭐⭐ - The room, bathroom, and hotel areas are reported to have met satisfactory cleanliness standards. Negatives: * Room Comfort: ⭐⭐ - This is a major issue. The room was not spacious as desired, impacting the overall comfort. Combined with concerns about ambiance and soundproofing, the room fell short of expectations. * Service & Facilities: ⭐⭐ - While family-friendliness and Wi-Fi are mentioned as positives, the staff's demeanor significantly detracted from the experience. The staff attended to guests without smiles, creating a less than welcoming atmosphere. * Dining: ⭐⭐⭐ - The hotel food was decent in terms of taste and price, but the variety seemed to be lacking. Specific Highlights & Issues: * Issue: The lack of spaciousness in the room, coupled with the staff's unsmiling service, significantly impacted the overall experience. Further issues with ambiance and soundproofing are suggested. * Issue: While the price was deemed "ok," it doesn't seem to have compensated for the other shortcomings. Additional Notes: * The provided information doesn't offer a complete picture of the resort's facilities or surrounding areas. * Information about breakfast, pool or beach access, and other amenities is missing. * The review is based solely on the information provided. Recommendation: Based on my experience, I would not recommend the Adena Beach Resort. The combination of a not-so-spacious room, unsmiling staff, and only decent food makes it an unappealing option, even considering the convenient location and cleanliness. The overall experience did not justify the price. I would strongly advise e

Location of the hotel is great. Short distance from city center. We love the beach and swimming pool. Our kids really had a great time. We also requested for a late check out at 1pm and they gladly allow it. Overall we had a great stay.

Bed, location, restaurant and beach are so good, will repeat again

Nice place to stay for family. Near to beach. Nice breakfast. However, parking is limited.

Water in the bathroom is clogged. Very uncomfortable and in food when breakfast have hair. Pool also dirty.

Book a baby cot earlier even before we arrive at the hotel and extra mattress but didn't receive it the reason was housekeeping holding the key and they already went back at 10pm. Request for iron and iron board call reception x4 still didn't received it. No variety of food spread and staff is not friendly. Fridge in my room is not functioning. Environment serene near to the beach, pool is kids friendly. Overall I won't come again to this resort.

Hotel good. But service staff was not good at all.

Still having poor counter services as few guest been complaints before. Arrived earlier 14:15, after check in told to collect room key at 15:00. At 15:00, time wasted because have to que again together with those new guests and those just arrived for check in. They have two lane, one should give priority to those just collecting keys. Booked a Beach Villa Premium and requested earlier to have decent location. But given a room opposite pool and main walkway. Noises were disturbing privacy when you are in room.

This hotel good for everyone, food, service and nice place. I will come again.