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8,9
/10
Very Good
257 reviews
What Guests Say About Their Stay
denok a.
9,1
/ 10
The room is big, clean and the hotel’s location is strategic, near shopping centre and petronas towers. The staff are nice and very helpful. We love staying here.
Hernawati Kadir
9,7
/ 10
Great location and good hotel.
Fachmi
9,4
/ 10
Very strategic location, walking distance from KLCC. Spacious place, clean, complete amenities.
Mohamad Amri Hashim
10,0
/ 10
Friendly staff and comfortable.
In the Area
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No 9, Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Ascott Kuala Lumpur
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What's around Ascott Kuala Lumpur
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No 9, Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Discover More About Ascott Kuala Lumpur
Location
Ascott Kuala Lumpur is a hotel in a good neighborhood, which is located at Kuala Lumpur City Centre.
About Ascott Kuala Lumpur
Whether you are planning an event or other special occasions, Ascott Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.
Ascott Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Ascott Kuala Lumpur will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Ascott Kuala Lumpur provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Ascott Kuala Lumpur, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Ascott Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Ascott Kuala Lumpur is suitable for you who value privacy during your stay.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ascott Kuala Lumpur exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Ascott Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Ascott Kuala Lumpur.
All facilities in Ascott Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Refrigerator
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Tours
Things to Do
- Children play area
- Fitness center
- Hot tub
- Massage
- Outdoor pool
- Sauna
- Spa
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Transportation
- Airport transfer
- Area shuttle
- Limited parking
- Limo or town car service
- Shopping center shuttle
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Grocery
- Laundry
- Shops
- Supermarket
Business Facilities
- Computer station
- Meeting facilities
- Photocopier
Sports and Recreations
- Fitness center
- Outdoor tennis court
- Tennis
Accessibilty
- Accessible parking
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Family-friendly Facilities
- Children pool
Food and Drinks
- Breakfast
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Accommodation Policy & General Information in Ascott Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
In line with the recent announcement by the Ministry of Tourism (Malaysia), the Tourism Tax Act 2017 will take into effect beginning 1 September 2017. An additional levy of MYR 10 nett per room per night will be chargeable to all foreign tourists. Total tax chargeable will be collected upon check-out. You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits. All special request such as additional car park, early, check-in, late check-out etc, are strongly subject to availability & charges may applied. You are advised to liaise with hotel directly at least 24 hours before arrival for special arrangement. Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability. All children are welcome. All children under 12 years stay free of charge when using existing beds. One child under 2 years stays free of charge in a crib. An older child or adult is charged MYR 151.60 per night in an extra bed. Each room can only accommodate one extra bed or crib. Request for extra bed or crib is subject to confirmation by management. Additional costs will have to be paid for separately. Each room is entitled for one complimentary car park. Second car park will be subject to additional charges. Area shuttle service (drop-off only) is available with advance reservation at front desk. Due to seat limitation, shuttle service is strictly on first-come-first-serve basis. Guests may get more information upon check-in at front desk.
Extra Breakfast
Accommodation charges MYR 40.00/guest for extra breakfast.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Ascott Kuala Lumpur | 221 |
Number of floors in Ascott Kuala Lumpur | 32 |
Another facilities in Ascott Kuala Lumpur | Bathrobe, Bathtub, Cable TV, Desk, Hairdryer |
Frequently asked question in Ascott Kuala Lumpur
What are available facilities at Ascott Kuala Lumpur?
There are top facilites at Ascott Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascott Kuala Lumpur?
The standard check-in time at Ascott Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Ascott Kuala Lumpur provide breakfast?
Yes, Ascott Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Ascott Kuala Lumpur
Traveloka (257)
8,9
Very Good
From 257 reviews
Provided by travelers on
Cleanliness
9,2
Room Comfort
9,3
Meal
8,0
Location
9,4
Service and Facilites
9,0
People often mention about Ascott Kuala Lumpur
All
Family Friendly (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Ascott Kuala Lumpur
Number of reviews per page
20
40
Customer reviews
Teeya
Staycation
9,4
/10
Reviewed 21 week(s) ago
Always love my stay at Ascott. This time I came with my girl gang and we truly appreciate the spacious living room. Bed is comfy, clean and tidy as usual. Also shout out to one of their staff who is very helpful in bringing up our Grab orders, multiple times. Appreciate you sir. Looking forward to my next stay at Ascott.
1 people find it helpful
Accommodation's Reply
01 Dec 2024
Dear Teeya,
Thank you for your wonderful review! We appreciate your wonderful ratings and thank you for appreciating our team members. We look forward to welcoming you back soon to the Ascott Kuala Lumpur.
Warm regards,
Bhavani Navaratnam
Residence Manager
E***g
10,0
/10
Reviewed 58 week(s) ago
Strategic place from KLCC, comfortable and beautiful view.
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Sherleen Lok Shek Ling
6,9
/10
Reviewed 68 week(s) ago
I do not upload any photos as everything is perfect except … the room smells of sewage at the main living room upon entry during the dayz and at night it smells of cigarette smoke where none of us are smokers. Asking the reception to deal with the problem but they just put air freshner. I think there is something room with the room ventilation system. Request for a change of room but the management declines it instead giving us with room freshner only.
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Accommodation's Reply
15 Jan 2024
Good Day Sherleen & Happy New Year 2024, Thank you for staying with us during the Endemic. We appreciate the score and your nice holidays experience feedback especially everything is perfect to you with great location near to KLCC and etc. Please accept our sincere apology for the unknown sewerage smell experience, no room move offered instead of sprayed some air freshener, we will inform our guest service and housekeeping to improve. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager
Nurcahya A. B.
8,8
/10
Reviewed 93 week(s) ago
Nice staff, clean accommodation, large room.
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Nurcahya A. B.
8,5
/10
Reviewed 93 week(s) ago
Room big and clean, nice receptionist, at KLCC centre,
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tjap
8,5
/10
Reviewed 97 week(s) ago
The hotel is very comfortable and clean. The staff is very friendly, it was very pleasant to stay at this Ascott hotel.
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Accommodation's Reply
20 Jun 2023
Good Day Hui Lie, Thank you for staying with us during the Endemic. We appreciate the great score and staycation experience especially our friendliness, cleanliness, comfortability and always pleasant to stay with Ascott. Thank you very much once again and we look forward to welcoming you again, please continue to stay safe. Nixon Chin/Residence Manager
WG
Wilson G.
6,6
/10
Reviewed 103 week(s) ago
I checked in on 4pm Wednesday but the room still not ready yet. For breakfast, the food isn't good, the staff said lets go eating to all staffs. So the staff is having buffet when the guest still there. The drop off lobby is far from lobby enterance. Also so hard to find bell boy. When I took an elevator, the elevator stuck and parked! But the room is clean and big.
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Accommodation's Reply
10 May 2023
Good Day Jessica, Thank you for staying with us during the Endemic. We appreciate the score and staycation experience about the good cleanliness and spacious room. Please accept our sincerest apologize for the service shortfall as of the room readiness, 3rd party breakfast experience, luggage assistance and lift experience. This is definitely not our Ascott Standard we strive for and please allow us to look into all your feedback and to fix it as ultimate solution and to avoid it could happen again. Thank you very much once again and we look forward to welcoming you soon, please continue to stay safe. Nixon Chin/Residence Manager
Dandy
9,7
/10
Reviewed 128 week(s) ago
Konsep hunian yang memadukan antara hotel dan apartemen, proses check in yang cepat, staff yang very friendly and helpful, kamar yang luas dengan layout yang keren, komplit dengan cooking ware and cutlery set, they even provide Starbucks coffee machine at front receptionist, super love, i’ll be back here soon❤️
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Accommodation's Reply
10 Nov 2022
Good Day Dendy,
Thank you for staying with us during the Endemic. We appreciate your great score staycation experience especially our smoothed arrival experience, friendliness, helpfulness, complete kitchen setup, spacious room, comfortability and Starbucks machine at lobby. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Residence Manager
ss
sim s. m.
6,3
/10
Reviewed 147 week(s) ago
I want to check in, the wait is too long, the person works for a long time.
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1 people find it helpful
Accommodation's Reply
06 Jul 2022
Dear Sim,
Thank you for your review and we regret to learn about the shortcomings upon your arrival. We hope to see you again for a better-improved experience.
Warmest regards,
Emma Razali
Assistant Residence Manager
AH
Andre H.
6,4
/10
Reviewed 151 week(s) ago
The room is perfect, but the service is not good, if we need something they get it with to slow.
1 people find it helpful
Accommodation's Reply
10 Jun 2022
Dear Andrea Reynaldo Hutabarat,
We thanked you for taking the time to review your recent stay with us. We sincerely apologize for any shortcomings during your stay.
Warmest regards,
Emma Razali
Assistant Residence Manager
AH
Andre H.
6,0
/10
Reviewed 151 week(s) ago
The room is good, but the service is very very bad in here.
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Accommodation's Reply
10 Jun 2022
Dear Andrea Reynaldo Hutabarat,
We are glad to learn that you like our spacious apartment and we regret on the shortfall during your stay. We hope to see you again for a better-improved experience.
Warmest regards,
Emma Razali
Assistant Residence Manager
AY
Amanda Y.
9,1
/10
Reviewed 173 week(s) ago
Spacious and clean room in central location! Splendid stay.
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Accommodation's Reply
14 Jan 2022
Dear Yaw,
Thank you for staying with us and we hope to see you again in the near future.
Regards,
Emma Razali
Operations Manager
Christopher Seti Seda
6,4
/10
Reviewed 267 week(s) ago
The room was dirty and dusty and the toilet was a bit smelly.
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SK
Steffi K.
Family
9,7
/10
Reviewed 272 week(s) ago
super strategic location, walking distance to KLCC, executive 2 room is super spacious
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DS
Debby S. P.
Romantic
8,5
/10
Reviewed 275 week(s) ago
The hotel is okay, the location is also strategic, the price is still okay. It's just that the breakfast menu is not much. We stayed 2 nights on new year's eve 2020.
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3 people find it helpful
Yy
Yoce y.
Family
9,4
/10
Reviewed 278 week(s) ago
Surely we will stay again soon.. The room and location very good. Near to everywhere. Room very big , clean and comfort. At Ascott hotel feel like home. We loved it much
3 people find it helpful
I
Intan
Family
9,4
/10
Reviewed 279 week(s) ago
I love the hospitality of the staffs, location also perfect, it also have minimart downstairs near the lobby. Overall, I love staying there, it just only one little detail, they forgot to pickup the previous guests towel in my bathroom but other than that, I love staying there.
1 people find it helpful
Dm
Dwi m.
Family
8,5
/10
Reviewed 286 week(s) ago
Very comfortable, especially the room, the service is also good. Great.
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1 people find it helpful
NF
Nor F. M. F.
Family
9,1
/10
Reviewed 290 week(s) ago
This is the 4th time staying in Ascott and very comfortable with kids.The stay was awesome and they upgraded me 1 bed room apartment instead of premier studio. Very easy check in
1 people find it helpful
TA
Tri A.
Business
9,7
/10
Reviewed 290 week(s) ago
Great location next to Petronas Towers and shopping center. The staffs were very friendly and room was large and comfortable.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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