Berjaya Times Square Hotel, Kuala Lumpur

Hotels
8,3
/10

Very Good

1.472 reviews

What Guests Say About Their Stay

Room Space (12)
Distance To City Center (11)
Bedroom (10)
Family Friendly (9)
fiko f.
9,7
/ 10
one stop hotel..great location, it's easy to find everything you need at berjaya Times square mall..
SIM P. M.
9,1
/ 10
This hotel is safe for ladies, there’s one of monorail station nearby, ladies can go here and there easily!
Suboshini S.
9,7
/ 10
We were upgraded to Executive room and had a pleasant stay. The staff at the customer service was very pleasant and helpful.
Zainul Y.
9,7
/ 10
Lovely place with good location. It's more suitable for family. Decent size for the swimming pool
marisa h.
8,5
/ 10
Location is the best. Very convenient.
In the Area
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No.1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Berjaya Times Square Hotel, Kuala Lumpur is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Berjaya Times Square Hotel, Kuala Lumpur

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No.1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Lobby Berjaya Times Square Hotel, Kuala Lumpur
Exterior 2 Berjaya Times Square Hotel, Kuala Lumpur

Discover More About Berjaya Times Square Hotel, Kuala Lumpur

About Berjaya Times Square Hotel, Kuala Lumpur

Located in the heart of Kuala Lumpur, the Berjaya Times Square Hotel is a luxurious haven that combines comfort, convenience, and a touch of elegance. This stunning hotel is part of the iconic Berjaya Times Square complex, which is one of the largest shopping malls in Malaysia. With its prime location, guests can enjoy easy access to a plethora of attractions, dining options, and entertainment venues, making it an ideal choice for both leisure and business travelers.

The hotel boasts over 650 well-appointed rooms and suites, each designed with modern amenities and stylish decor. Guests can choose from a variety of accommodations, including deluxe rooms, executive suites, and family suites, all equipped with high-speed internet, flat-screen TVs, and luxurious bedding to ensure a restful stay. The panoramic views of the city skyline from the higher floors are simply breathtaking, providing a perfect backdrop for your Kuala Lumpur experience.

One of the standout features of the Berjaya Times Square Hotel is its commitment to providing exceptional service. The friendly and professional staff are always on hand to assist with any requests, ensuring that your stay is as comfortable and enjoyable as possible. Whether you need help with transportation, dining recommendations, or local attractions, the hotel staff is dedicated to making your visit memorable.

In addition to its luxurious accommodations, the hotel offers a range of facilities designed to enhance your stay. Guests can indulge in a refreshing dip in the outdoor swimming pool, unwind at the spa, or maintain their fitness routine at the well-equipped gym. For those traveling on business, the hotel features extensive meeting and event spaces, making it a popular choice for corporate gatherings and conferences.

Dining at the Berjaya Times Square Hotel is a delightful experience, with several on-site restaurants offering a variety of cuisines. From local Malaysian dishes to international favorites, there’s something to satisfy every palate. The hotel’s bar and lounge provide a relaxed atmosphere for enjoying cocktails and light snacks after a long day of exploring the city.

Overall, the Berjaya Times Square Hotel, Kuala Lumpur, is more than just a place to stay; it’s a destination in itself. With its luxurious accommodations, exceptional service, and prime location, it’s no wonder that this hotel is a favorite among travelers visiting Malaysia’s vibrant capital.

Why You Should Stay at Berjaya Times Square Hotel, Kuala Lumpur

Choosing to stay at the Berjaya Times Square Hotel means immersing yourself in the vibrant culture and energy of Kuala Lumpur. The hotel’s strategic location allows you to explore the city’s top attractions with ease. Whether you’re interested in shopping, dining, or sightseeing, everything is just a stone's throw away.

Moreover, the hotel’s luxurious amenities and services ensure that you have a comfortable and enjoyable stay. From the moment you check in, you’ll be treated to a level of hospitality that makes you feel right at home. The combination of modern comforts and traditional Malaysian warmth creates a unique atmosphere that enhances your travel experience.

Best Time to Stay at Berjaya Times Square Hotel, Kuala Lumpur

The best time to visit Kuala Lumpur and stay at the Berjaya Times Square Hotel is during the dry season, which typically runs from May to July and December to February. During these months, the weather is generally pleasant, making it ideal for outdoor activities and sightseeing. Additionally, Kuala Lumpur hosts various festivals and events throughout the year, so you might want to plan your visit around these occasions to experience the local culture and festivities.

Transportation and Accessibility

Access to the Airport

Getting to and from the Berjaya Times Square Hotel is a breeze, thanks to its convenient location. The hotel is approximately 75 kilometers from Kuala Lumpur International Airport (KLIA), which can be reached via taxi, shuttle service, or private car. The journey typically takes around 45 minutes to an hour, depending on traffic conditions. For added convenience, the hotel can assist with airport transfers, ensuring a hassle-free arrival and departure experience.

Public Transportation

For those who prefer to explore the city using public transportation, the Berjaya Times Square Hotel is well-connected to Kuala Lumpur’s extensive transit system. The nearby Imbi Monorail Station is just a short walk away, providing easy access to various parts of the city. Additionally, the hotel is located near several bus stops, making it simple to navigate Kuala Lumpur’s vibrant neighborhoods and attractions.

Unique Facilities at Berjaya Times Square Hotel, Kuala Lumpur

1. Outdoor Swimming Pool

The outdoor swimming pool at Berjaya Times Square Hotel is a perfect spot to relax and unwind. Surrounded by lush greenery and comfortable loungers, it offers a serene escape from the bustling city. Whether you want to take a refreshing dip or soak up the sun, this facility caters to all your relaxation needs.

2. Spa and Wellness Center

Indulge in a rejuvenating experience at the hotel’s spa and wellness center. Offering a range of treatments and therapies, guests can enjoy massages, facials, and body scrubs designed to refresh and revitalize. The tranquil environment and skilled therapists ensure a soothing experience that will leave you feeling pampered.

3. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped gym with modern exercise equipment. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine during your stay. The gym is open 24/7, allowing you to work out at your convenience.

Nearby Attractions at Berjaya Times Square Hotel, Kuala Lumpur

1. Berjaya Times Square Theme Park

Located just steps away from the hotel, the Berjaya Times Square Theme Park is an indoor amusement park that offers a variety of thrilling rides and attractions. Spanning over 133,000 square feet, it features roller coasters, arcade games, and family-friendly rides, making it a perfect destination for families and thrill-seekers alike. The park is open daily, and tickets can be purchased at the entrance.

2. Petronas Twin Towers

The iconic Petronas Twin Towers, located approximately 2 kilometers from the hotel, are a must-visit attraction in Kuala Lumpur. Standing at 452 meters, these towers were once the tallest buildings in the world. Visitors can take a guided tour to the Skybridge and observation deck for breathtaking views of the city skyline. The towers are surrounded by a beautiful park, perfect for a leisurely stroll.

3. Kuala Lumpur Bird Park

Just a short drive from the hotel, the Kuala Lumpur Bird Park is home to over 3,000 birds from 200 different species. This sprawling aviary is designed to mimic the birds' natural habitats, allowing visitors to observe them in a lush, tropical setting. The park also features daily bird shows and feeding sessions, making it an educational and entertaining experience for all ages.

4. Central Market

Central Market, located about 2.5 kilometers from the hotel, is a cultural landmark in Kuala Lumpur. This vibrant market offers a wide range of handicrafts, souvenirs, and local delicacies. Visitors can explore the various stalls, enjoy traditional Malaysian cuisine at the food court, and even participate in cultural workshops. It’s a great place to immerse yourself in the local culture and pick up unique gifts.

5. Bukit Bintang

Bukit Bintang, known as Kuala Lumpur’s shopping and entertainment district, is just a short walk from the hotel. This bustling area is home to numerous shopping malls, restaurants, and nightlife options. Whether you’re looking to shop for luxury brands or enjoy a night out, Bukit Bintang has something for everyone.

6. Thean Hou Temple

Thean Hou Temple, located approximately 4 kilometers from the hotel, is one of the oldest and largest Chinese temples in Southeast Asia. This stunning temple is dedicated to the goddess Ma Zu Po and features intricate architecture, beautiful gardens, and panoramic views of the city. Visitors can explore the temple grounds, learn about its history, and participate in traditional rituals.

7. Kuala Lumpur Tower (Menara KL)

Kuala Lumpur Tower, standing at 421 meters, is another iconic landmark located about 2.5 kilometers from the hotel. The tower features an observation deck that offers stunning views of the city and beyond. Visitors can also enjoy dining at the revolving restaurant, which provides a unique dining experience with breathtaking views.

8. National Museum

The National Museum of Malaysia, located approximately 3 kilometers from the hotel, is a great place to learn about the country’s rich history and culture. The museum features various exhibits showcasing Malaysia’s heritage, including artifacts, traditional costumes, and historical displays. It’s an educational experience that provides insight into the diverse cultures that make up Malaysia.

9. Perdana Botanical Gardens

The Perdana Botanical Gardens, situated about 3 kilometers from the hotel, is a beautiful green space that offers a peaceful retreat from the city’s hustle and bustle. The gardens feature a variety of plants, flowers, and themed gardens, making it a perfect spot for a leisurely stroll or a picnic. Visitors can also explore the nearby Kuala Lumpur Butterfly Park and Orchid Garden.

10. Jalan Alor

Jalan Alor, located just 1 kilometer from the hotel, is a famous food street known for its vibrant atmosphere and delicious street food. Visitors can sample a wide range of local dishes, from satay and noodles to desserts and fresh fruit. The bustling street comes alive at night, making it a must-visit for food lovers looking to experience the local culinary scene.

Tips and Tricks for Staying at Berjaya Times Square Hotel, Kuala Lumpur

Tips During Your Stay

To make the most of your stay at Berjaya Times Square Hotel, consider these helpful tips. First, take advantage of the hotel’s concierge services to plan your daily itinerary and book tickets for attractions in advance. This can save you time and ensure you don’t miss out on popular experiences. Additionally, don’t hesitate to ask the staff for local recommendations on dining and attractions; they can provide valuable insights that enhance your visit.

Tips for Enjoying Hotel Facilities

Make sure to explore all the facilities the hotel has to offer. Start your day with a workout at the fitness center, followed by a refreshing swim in the pool. If you’re looking to unwind, treat yourself to a spa day and indulge in some pampering. Also, be sure to check out the hotel’s dining options; trying the local cuisine is a must while you’re in Malaysia!

Why Book Berjaya Times Square Hotel, Kuala Lumpur on Traveloka

Extensive Accommodation Options

When you book your stay at Berjaya Times Square Hotel through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively while still securing your reservation. Additionally, with the PayLater feature, you can book your stay now and pay later, making it easier to plan your trip without financial stress.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you can elevate your Traveloka Priority level, unlocking amazing benefits and special perks. This program rewards you for your loyalty, making your future travels even more enjoyable.

Real Guest Reviews

One of the best features of Traveloka is the extensive collection of verified guest reviews. Before booking your stay at Berjaya Times Square Hotel, you can read about the experiences of other travelers. This transparency helps you make informed decisions and ensures that you choose the right accommodation for your needs.

With all these advantages, there’s no reason not to choose Berjaya Times Square Hotel for your stay in Kuala Lumpur. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Berjaya Times Square Hotel, Kuala Lumpur

Bar, Cafe and Lounge Berjaya Times Square Hotel, Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Berjaya Times Square Hotel, Kuala Lumpur
Swimming Pool
Fitness Center Berjaya Times Square Hotel, Kuala Lumpur
Fitness Center
Functional Hall Berjaya Times Square Hotel, Kuala Lumpur
Functional Hall
Lobby Berjaya Times Square Hotel, Kuala Lumpur
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet lunch
  • Cafe
  • Dining area
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
  • Sun loungers

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Sports and Recreations

  • Basketball
  • Bowling alley
  • Fitness center
  • Squash
  • Table tennis

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Parking with surcharge
  • Valet parking (surcharge)

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Berjaya Times Square Hotel, Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

Extra Breakfast

Accommodation charges MYR 38.00/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Berjaya Times Square Hotel, Kuala Lumpur
539
Number of floors in Berjaya Times Square Hotel, Kuala Lumpur
43
Another facilities in Berjaya Times Square Hotel, Kuala Lumpur
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Berjaya Times Square Hotel, Kuala Lumpur

What are available facilities at Berjaya Times Square Hotel, Kuala Lumpur?
There are top facilites at Berjaya Times Square Hotel, Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Berjaya Times Square Hotel, Kuala Lumpur?
The standard check-in time at Berjaya Times Square Hotel, Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Berjaya Times Square Hotel, Kuala Lumpur provide breakfast?
Yes, Berjaya Times Square Hotel, Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Berjaya Times Square Hotel, Kuala Lumpur

8,3
Very Good

From 1.472 reviews

Provided by travelers on
Cleanliness

8,4

Room Comfort

8,4

Meal

8,0

Location

8,8

Service and Facilites

8,3

People often mention about Berjaya Times Square Hotel, Kuala Lumpur
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Distance to City Center (14)
Room Space (14)
Family Friendly (13)
Hotel Area (12)
Staff Friendliness (11)
Bedroom (11)
Taste (11)
Accessibility (10)
Check-in/out Time (10)
Ambiance (10)
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Traveler Reviews Berjaya Times Square Hotel, Kuala Lumpur

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Customer reviews
By Mery
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,6

/10

Reviewed 2 week(s) ago

All good, but the breakfast meal doesn't taste great.

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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,0

/10

Reviewed 3 week(s) ago

it's a nice stay, spacious room, connect to the mall and monorail station. but, it's an old hotel. recomend hotel for stay

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W***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10,0

/10

Reviewed 13 week(s) ago

great...satisfied..spacious room...complete facilities...location in the KL Golden Triangle area....service is ok...compliments are ok..every day there are snacks plus a minibar...free mineral water
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Accommodation's Reply
18 Feb 2025
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you so much for your wonderful feedback and for awarding us a perfect rating. We are thrilled to hear that you enjoyed your stay and found the room spacious, the facilities complete, and the location in the Kuala Lumpur Golden Triangle area convenient. We are also glad that you appreciated the complimentary snacks and beverages. Your kind words about our service and offerings mean a lot to us, and we will certainly share your compliments with the team as a great boost of encouragement. We look forward to welcoming you back in the near future. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
H***b
icon-Business
Business
icon-origin-TRAVELOKA

8,6

/10

Reviewed 14 week(s) ago

The WiFi very bad, and the signal data not working in the room.

1 people find it helpful

Accommodation's Reply
18 Feb 2025
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for sharing your feedback with us and bringing the wifi and data signal issues to our attention. We sincerely apologize for the inconvenience caused during your stay. Please note that we have recently upgraded our broadband width to enhance internet connectivity and ensure a smoother experience for our guests. We appreciate your patience and understanding and we hope to provide you with a much-improved experience on your next visit. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
F***n
icon-origin-TRAVELOKA

9,6

/10

Reviewed 16 week(s) ago

nice hotel. but the restaurant is not recommended, because it only provides vege menu
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Accommodation's Reply
08 Jan 2025
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for your kind words about our hotel. We are delighted to hear that overall you had an enjoyable stay. We understand that our vegetarian menu may not cater to everyone’s preferences, and we sincerely appreciate your feedback. At Berjaya Times Square Hotel, we focus on offering a plant-based menu for more healthy dining options. This aligns with our commitment to promote wellness and sustainability, while also providing guests with nutritious choices. We value your comments and will continue to enhance our offerings to better serve all of our guests in the future. We look forward to welcoming you back and providing you with an even better experience. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6,6

/10

Reviewed 17 week(s) ago

1. The housekeepers who visited our room ddin't show any hospitality at all. 2. Bad services during the check out process, We've waited for the trolley more than 45 minutes, but the trolley *never came*, so we had to take all of the luggages by our self to the lobby floor (7 luggages + 6 boxes of zamzam water) plus 1 elderly in wheelchair.
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Accommodation's Reply
08 Jan 2025
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking the time to share your feedback with us. We would like to sincerely apologize for the inconveniences you encountered during your stay. We are truly sorry to hear about the lack of hospitality from our housekeeping team and the delay with the trolley service during your checkout process. This is certainly not the level of service we aim to provide to our valued guests. Please be assured that we are addressing this matter seriously. We will review this with our housekeeping and concierge team to ensure such incidents do not occur again. Your feedback helps us improve, and we will take the necessary steps to enhance our service delivery to prevent similar situations in the future. Once again, we apologize for not meeting your expectations during your visit. We look forward to welcoming you back and to provide you with the quality service and hospitality that you deserve. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
Y***i
icon-origin-TRAVELOKA

9,4

/10

Reviewed 17 week(s) ago

First time staying here, satisfied and comfortable
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Accommodation's Reply
02 Jan 2025
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for choosing to stay with us and for sharing your feedback. We are thrilled to hear that your first visit with us was a satisfying and comfortable experience. We strive to make every guest's stay enjoyable, and we are glad we could meet your expectations. We look forward to welcoming you back for another memorable stay in the future. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
W***n
icon-origin-TRAVELOKA

9,4

/10

Reviewed 18 week(s) ago

the hotel staff is very friendly and everything is very nice
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Accommodation's Reply
02 Jan 2025
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you so much for your kind words. We are delighted to hear that you had a pleasant experience with us and everything met your expectations. Our team strives to provide friendly and attentive service, and it is truly rewarding to know that their efforts contributed to your positive stay. We truly appreciate your feedback, and we look forward to welcoming you back for a more pleasant experience in the near future. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
T***N
icon-origin-TRAVELOKA

9,6

/10

Reviewed 19 week(s) ago

Spacious, comfortable room, friendly staff, convenient location for moving. However, breakfast is not diverse, vegetarian food and the same for the 2 days I stayed at the hotel.
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Accommodation's Reply
02 Jan 2025
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for sharing your feedback. We are delighted to hear that you appreciated our spacious and comfortable rooms and the service provided by our friendly team, along with our convenient location, contributed to a positive experience during your stay. We truly value your feedback regarding the variety of vegetarian options. We are always seeking ways to enhance our guests' experiences, and your suggestion will be shared with our team to help improve our selection and offer a more diverse breakfast in the future. We look forward to welcoming you back for a more pleasant experience in the near future. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
B***n
icon-origin-TRAVELOKA

5,0

/10

Reviewed 21 week(s) ago

A lot of additional. For extra bed?

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Accommodation's Reply
10 Dec 2024
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for sharing your review and giving us a perfect rating. Please be informed that the charge for an extra bed is RM160, inclusive of breakfast. Your comfort and satisfaction remain our priority, and we hope to have the pleasure of welcoming you back to Berjaya Times Square Hotel. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
Desi M.
icon-origin-TRAVELOKA

10,0

/10

Reviewed 24 week(s) ago

The hotel staff is very friendly, the room was upgraded, the service is great, thank you Berjaya Times Square Hotel😍🥰
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Accommodation's Reply
14 Nov 2024
Dear Desi M Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for choosing to stay with us. We are thrilled to hear that you enjoyed your stay, appreciated the room upgrade and find our staff's service to your satisfaction. We are grateful for your perfect 10/10 rating. Your endorsement is a testament to our team's efforts to provide exceptional service and create unforgettable experiences for our guests. We look forward to welcoming you back for another great experience. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9,3

/10

Reviewed 27 week(s) ago

We stayed in Club Premiere Suite and had a pleasant stay. The room was spacious with 2 bedrooms and a living room. The room was clean and gave a sophisticated look. We also got complementary fruits and evening refreshments for the club room. My only complaint is regarding the bathrooms. We got two bathrooms equipped with bathtubs, but the heater in one of the bedrooms was not working so it was very inconvenient. Besides, the water in both bathrooms pooled on the floor due to bad water flow. The pool was clean and big. The food was average and I hope they stop the healthy vegetarian breakfast in the future to provide wider range of foods for all. I would recommend this hotel to families who want to stay near Bukit Bintang with a comfortable stay. Reading the reviews would help to know what to expect in booking this hotel.
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1 people find it helpful

Accommodation's Reply
06 Nov 2024
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking the time to share your detailed feedback about your stay with us in Club Premiere Suite. We are delighted to hear that you had a pleasant stay and appreciated the spaciousness of your room, which featured two bedrooms and a living room and enjoyed the complimentary fruits and evening refreshments that come with our club room privileges. However, we sincerely apologize for the inconvenience you experienced with the bathrooms, particularly the non-functioning heater in one of the bedrooms and the poor water flow that caused water to pool on the floor. We take all feedback seriously and will ensure that our maintenance team addresses these issues promptly to prevent any future disruptions. We are pleased that you enjoyed our pool facilities, which we take great pride in maintaining to the highest standard of cleanliness and safety. With regards to the vegetarian breakfast, we understand that it may have been inconvenient for some fellow guests who preferred non-vegetarian options. Indeed with the current trend of lifestyle that focuses not only on health and well-being, our Management had made a conscious decision to focus solely on plant-based options in order to provide a healthy and sustainable dining experience to all our guests. We are grateful for your recommendation of our hotel to families looking for a comfortable stay near Bukit Bintang. We value transparency and honesty, and we are committed to continuously improving our services and facilities to meet the evolving needs of our guests. We look forward to welcoming you back to our hotel in the future. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
A***i
icon-origin-TRAVELOKA

10,0

/10

Reviewed 29 week(s) ago

Nice hotel, easy to reach culinary and mall in one.
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Accommodation's Reply
29 Oct 2024
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you so much for sharing your positive experience with us. We are thrilled to hear that you find the hotel pleasant and we appreciate your recognition of our easy access to the shopping mall, providing a seamless and enjoyable experience for shopping and entertainment options right at your doorstep. Your satisfaction is our top priority, we look forward to welcoming you back for another memorable stay with us. Best wishes Raymond Ng Executive Assistant Manager Berjaya Times Square Hotel, Kuala Lumpur.
Mohammad F. R. M.
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10,0

/10

Reviewed 42 week(s) ago

Staff good and staying here good 👍.

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Accommodation's Reply
24 Jul 2024
Dear Mohammad Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying and sharing your experience with us. We are delighted to hear that you had a comfortable stay and find our staff pleasant. We strive to provide exceptional service and it is wonderful to our team takes great pride in providing a comfortable and welcoming environment for you. We look forward to welcoming you back for an even better stay in the future. Best wishes Low Siew Peng Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
Guest
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Leisure
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9,4

/10

Reviewed 42 week(s) ago

Staff were very friendly, bathrooms are spotless. Carpets may need change since there were some stains on the floor. Breakfast could be improved by having more variety (not the same foods every morning). Overall, it 's been a good experience.

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Accommodation's Reply
16 Jul 2024
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying and sharing your experience with us. We are delighted to hear that you find our staff very friendly and the bathrooms are clean. However, we sincerely apologize for the stained carpet and we will ensure it is thoroughly shampooed to remove the stain. We also appreciate your suggestion to improve the breakfast variety and we will work on offering more options each morning. Overall, we are glad you had a good experience and look forward to welcoming you back for an even better stay in the future. Best wishes Low Siew Peng Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
r***l
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Leisure
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10,0

/10

Reviewed 42 week(s) ago

It's amazing 👍. Very close to the mall n looking for food. Luxurious too, okay for the price
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Accommodation's Reply
16 Jul 2024
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying and sharing your experience with us. We are delighted to hear that you had an amazing experience. Our close proximity to the shopping mall is one of our key highlights and we are glad you find it convenient. We are algo glad you find the hotel luxurious and felt the price was worthwhile. Your satisfaction is our priority and we look forward to welcoming you back for another enjoyable stay. Best wishes Low Siew Peng Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
Aditya P.
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Leisure
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9,4

/10

Reviewed 42 week(s) ago

Great location, next to Monorail and near Bukit Bintang area.

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Accommodation's Reply
16 Jul 2024
Dear Aditya Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying and sharing your experience with us. We are glad to hear that you find our location convenient with easy access to the monorail station and its proximity to Bukit Bintang area. It is wonderful to hear that these facilities contributed to the enjoyment of your stay. We look forward to welcoming you back for another memorable stay. Best wishes Low Siew Peng Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
S***n
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Transit
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6,6

/10

Reviewed 43 week(s) ago

Breakfast was Fully vegetarian, so no fish or meat (e. G. No sausages or bacon). They did had beans and some potatoes but that was about it. Not recommended at all. Despite the location, I would not stay again.

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Accommodation's Reply
16 Jul 2024
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking the time to share your experience with us. We understand that a plant-based breakfast may be a different experience for non-vegetarian guests. We would like to express our gratitude for your understanding as our management has made a conscious choice to focus solely on plant-based options. This decision is part of our commitment to provide a more healthy and sustainable dining experience for all our guests. We appreciate your understanding and support and we look forward to welcoming you back for a more pleasant experience. Best wishes Low Siew Peng Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
N***r
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10,0

/10

Reviewed 43 week(s) ago

Best experience, room was great and clean.

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Accommodation's Reply
16 Jul 2024
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking the time to share your experience with us. We are thrilled to hear that you had the best experience and find your room perfect and clean. We strive to provide exceptional service and maintain a high standard of cleanliness for our guests. We look forward to welcoming you back for another enjoyable stay. Best wishes Low Siew Peng Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
M***y
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Leisure
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9,7

/10

Reviewed 43 week(s) ago

Not my first time staying here and definitely not the last. Everything was nice. We even got free mini bar from the hotel.

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Accommodation's Reply
09 Jul 2024
Dear Guest Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you so much for your glowing review. We are delighted to read that you had a great time with us and everything was up to your expectations. In addition, the thoughtful gestures like complimentary snacks and beverages had contributed to making your stay memorable. We aim to create a welcoming and enjoyable environment for all our guests. We appreciate your kind words and look forward to welcoming you back for another fantastic experience in the near future. Best wishes Low Siew Peng Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
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