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Cititel Mid Valley Hotel

Name: Cititel Mid Valley Hotel
Address: Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200, Malaysia
Rating: 8.5

Hotels

8,5

/10

Very Good

1.253 reviews

What Guests Say About Their Stay

Surroundings (10)

Accessibility (10)

Bedroom (9)

Staff Friendliness (7)

YAP Z. T.

8,4

/ 10

Great location as it was a shopping trip. No additional facilities. Room is getting age. Check in during peak should be improved.

Mahendaran

10,0

/ 10

Very cosy and the staff were all kind and friendly. cafe breakfast was nice and accommodating when i came late for breakfast. will recommend for others who wan a short break to go.

Siti N. A. R.

10,0

/ 10

Great location and breakfast here

Thomas Keytimu

8,7

/ 10

Next to Midvalley. Great easy assess.

Muna Shazreen Binti Ahmad Shukri

9,6

/ 10

Clean rooms and very convenient.

In the Area

See Map

Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Cititel Mid Valley Staying at Cititel Mid Valley Hotel is a good choice when you are visiting Mid Valley City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Cititel Mid Valley Hotel

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What's around Cititel Mid Valley Hotel

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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200

Discover More About Cititel Mid Valley Hotel

note: hotel was previously named Cititel Mid Valley

Location

Staying at Cititel Mid Valley Hotel is a good choice when you are visiting Mid Valley City.

About Cititel Mid Valley Hotel

Whether you are planning an event or other special occasions, Cititel Mid Valley Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at Cititel Mid Valley Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Cititel Mid Valley Hotel provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Cititel Mid Valley Hotel.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cititel Mid Valley Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Cititel Mid Valley Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Cititel Mid Valley Hotel is the right place to stay.

All facilities in Cititel Mid Valley Hotel

Functional Hall

Lobby

Exterior

Bedroom

In-room Bathroom

Public Facilities

Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Concierge
Money changer
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Tours

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Food and Drinks

Restaurant with AC
Breakfast
Buffet breakfast
Breakfast (surcharge)
Dining area
Hot breakfast

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Photocopier
Projector

General

AC
Ballroom
Heater
Non-smoking room

Accessibilty

Disabled access friendly
Accessibility equipment
Accessible parking
Wheelchair accessible

Transportation

Car rental
Parking with surcharge
Valet parking (surcharge)

Things to Do

Sauna
Spa

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Cititel Mid Valley Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Please be informed that guest are required to present MITI letter or the essential service letter from company for working purpose upon check in.
Baby cot not available for Superior category room types.

Smoking

Smoking is allowed only in the designated smoking area.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Cititel Mid Valley Hotel	646
Number of floors in Cititel Mid Valley Hotel	28
Another facilities in Cititel Mid Valley Hotel	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Cititel Mid Valley Hotel

What are available facilities at Cititel Mid Valley Hotel?

There are top facilites at Cititel Mid Valley Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Cititel Mid Valley Hotel?

The standard check-in time at Cititel Mid Valley Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Cititel Mid Valley Hotel provide breakfast?

Yes, Cititel Mid Valley Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Cititel Mid Valley Hotel

Overall Ratings & Reviews Cititel Mid Valley Hotel

Traveloka (1.253)

8,5

Very Good

From 1.253 reviews

Provided by travelers on

Cleanliness

8,4

Room Comfort

8,4

Meal

8,1

Location

8,9

Service and Facilites

8,5

People often mention about Cititel Mid Valley Hotel

All

Surroundings (8)

Accessibility (7)

Staff Friendliness (7)

Bedroom (7)

Ambiance (6)

Bathroom (6)

Distance to City Center (5)

Room Space (5)

Wifi (4)

Check-in/out Time (4)

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Traveler Reviews Cititel Mid Valley Hotel

Number of reviews per page

Customer reviews

Khatijah B. B.

9,4

/10

Reviewed 1 week(s) ago

The staff was very friendly and I felt welcome.

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B***y

Leisure

8,2

/10

Reviewed 4 week(s) ago

It was okay. The room was a bit old and not too big. But for location, it is beside Megamall.

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Accommodation's Reply

06 Apr 2025

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

S***r

Leisure

8,5

/10

Reviewed 7 week(s) ago

The facilities are according to the rates

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Accommodation's Reply

06 Apr 2025

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

L***a

Business

9,7

/10

Reviewed 9 week(s) ago

Second time staying there. The breakfast though never changes since last time: the menu is basically same everyday. Overall a nice hotel.

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Accommodation's Reply

25 Feb 2025

Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

M***n

10,0

/10

Reviewed 11 week(s) ago

Very friendly and nice hotel. Location is good. Thank you

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Accommodation's Reply

25 Feb 2025

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

Wong

Staycation

8,8

/10

Reviewed 12 week(s) ago

Nothing much to share, it has been the and times I stayed here. Hotel Management should send me a piece of cake as a token of loyalty 🤣. I will definitely coming back somewhere between May-Jun. See you again and hope you continue doing your best 🫡

2 people find it helpful

Accommodation's Reply

25 Feb 2025

Dear Wong Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

C***a

Leisure

9,4

/10

Reviewed 15 week(s) ago

Nice hotel, clean room. Ambiance/Facilities: good facilities. Food: -Staff Assistance: very nice and helpful staff. Location: very near to the Mid Valley mall, very convenient

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Accommodation's Reply

16 Jan 2025

Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

Fui F. Y.

Leisure

8,5

/10

Reviewed 17 week(s) ago

V good experience. Will go again and again

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Accommodation's Reply

02 Jan 2025

Dear Fui, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

V***i

8,5

/10

Reviewed 18 week(s) ago

Subscribe to stay here when you go to Malaysia, use the app, it's cheaper, the process is fast

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Accommodation's Reply

26 Dec 2024

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management

N***g

9,7

/10

Reviewed 20 week(s) ago

The location is good as it is connecting to Mid valley mega mall. But finding the right road to reach the hotel is a bit challenging.

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Accommodation's Reply

05 Dec 2024

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

N***o

Leisure

8,6

/10

Reviewed 24 week(s) ago

The hotel is simply a quick getaway. All is good, except the room is small and breakfast lacks variety.

1 people find it helpful

Accommodation's Reply

02 Dec 2024

Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

Dennis K.

8,8

/10

Reviewed 28 week(s) ago

A very convenient hotel. Room a bit on the small side. Compensated closeness to the Mega Mall shops. Front desk staff are most cordial.

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Accommodation's Reply

06 Nov 2024

Dear Dennis, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

Idal I.

Business

9,6

/10

Reviewed 30 week(s) ago

The hotel is good, near a complete mall. Room service is ok. The only minus is that the breakfast menu did not change during the 8 days I stayed,

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Accommodation's Reply

07 Oct 2024

Dear Ida Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management

R***a

Leisure

8,3

/10

Reviewed 34 week(s) ago

Strategic location close to the mall. But after the mall closes, we can't go anywhere, so to speak.

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1 people find it helpful

Accommodation's Reply

06 Sep 2024

Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

T***y

Leisure

10,0

/10

Reviewed 34 week(s) ago

Only spacious room are quite small. Just like the Genting Highlands room the cheap one. But breakfast very nice and staff are from local fluent speak Sarawak, good vibes from him.

1 people find it helpful

Accommodation's Reply

06 Sep 2024

Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

Mahathir S.

9,1

/10

Reviewed 35 week(s) ago

Good location Midvalley mall. Small room but its OK.

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Accommodation's Reply

01 Sep 2024

Dear Mahathir Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

Nina N.

Leisure

9,4

/10

Reviewed 36 week(s) ago

The hotel is located in Mid Valley Mall, the entrance can be from the side of Coffee Bean. The room size is not too big but comfortable and clean. The front desk staff is also friendly. Next will stay again at Cititel.

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Accommodation's Reply

01 Sep 2024

Dear Nina Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

c***i

7,4

/10

Reviewed 36 week(s) ago

Kudos to the newly renovate room and the water dispensers outside the lift. I think you all should clean the phone, as the phone a bit smelly and I called a few times to operator and no one answer the phone. The front counter lack of staff during check out time, only one counter with two staff serving at the front desk. I think should reserved some parking space because I have to find parking for almost 20 mins at MV.

1 people find it helpful

Accommodation's Reply

01 Sep 2024

Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

K***i

6,1

/10

Reviewed 38 week(s) ago

The check in process took almost 1 hour despite 4 counters opened. I observe many unnecessary details required and the system should be improved. And the water not really clean, bit rusty.

Find this review helpful?

Accommodation's Reply

02 Aug 2024

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

k***l

Medical

9,7

/10

Reviewed 39 week(s) ago

The hotel is okay, the location is great, the price is fair, I stayed for 3 nights and the breakfast has the same menu every day. The staff is nice. The room is good.

2 people find it helpful

Accommodation's Reply

02 Aug 2024

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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